Anne Arundel County Water Heater Repair

SAM Northup is a fine technician. Capable and efficient and I recommend him 100%. He is personable and attentive to detail. He is a credit to your organization.

Very professional from the initial phone inquiry to the service provided by the technician in home. Staton provided same day service and a fair price. We are very happy with the outstanding level of service we received.

Scheduled an estimate, they came the next day! 5 weeks later, called to perform work, they called me the next morning, and we scheduled the next day! And the same guy who did the estimate. Very professional. Checked for leaks, drop cloth, all good.

Tim and Steven (Stevie) were very professional and respectful. They communicated well on the work done, and answered varied questions with recommendations. Thank you.

Their service was fast and very professional. Both the plumber and the camera inspector were very nice and stated the only reason they work for the company bc the owner really cares about the customer and they felt the same way. They diagnosed my issue and helped me with a coupon and a great price. I wish all the blessings to your whole company. We need more companies to care and not just make a dollar

Tim Chin and his assistant Steven were absolutely fantastic. Did a quick but thorough job in inspecting and fixing the heat in my home and were detailed in describing what they had serviced and anything I needed to know. Would definitely recommend!

Excellent, quick, quality service

They came on time and completed the work earlier than expected.

11/18/2025: Called Staton for a heat pump check-up and found out we had a faulty starter which could cause major problems down the road. Andrew my Staton technician clearly explained everything to me , but put no pressure on me to get it fixed immediately. I decided to get the job done at a great price. Andrew was awesome. He took care of my problem. He was a very professional, caring individual. I am very pleased with the results. I will not hesitate to call Staton again should I have another problem with my heat pump. What a wonderful company. I went down into the basement this morning (7/21/21 - Wednesday) and I found another leak in my overhead copper piping. I tried to fix it myself, but I made it much worse. I even had to turn the water off because of water escaping from the copper pipe. I called Stanton and was greeted by a very nice caring lady, and W. L. Staton was able to come out in the morning to fix my leak. Joe and Paul were very nice polite professionals I immediately took a liking to them . They ended up replacing all the copper hot water pipes in the basement ceiling for a very reasonable price. They quoted me the price before they began the work! (I had many other small leaks in these pipes.) They did a great job. NO MORE LEAKS!! I will recommend them to others, and they will be my go to plumbers from now on. Thank you W. L. Stanton!!

Luke from WL Staton Plumbing did an (Excellent Job) . He replaced our 2 outdoor hose bibs with New frost free outdoor hose bibs. Great Job Luke. .