Serving central Maryland & eastern shore
Staton Family Promise
100% Satisfaction Guarantee
Staton Heating, Cooling & Plumbing guarantees you will be 100% satisfied with the service or installation that we provide. If you are not fully satisfied, we will return at no charge and correct the situation. If for any reason, we cannot correct the issue we will refund your money. You can feel confident that you will be 100% satisfied with our service.
Lifetime Workmanship Guarantee
Staton Heating, Cooling & Plumbing backs all of our installations with a Lifetime Workmanship Guranatee. Because of the attention to detail and quality materials used, we can confidently include this guarantee on every install. It includes:
- Any copper line set we installed
- Ductwork installed by us
- System stands or plaforms
- Venting
- Condensate drain lines
- Emergency drain pans
- Low voltage wiring ran by us
Labor Warranty For New Installations
Staton Heating, Cooling & Plumbing provides a labor warranty on every system we install. The labor warranties range from one year to ten years depending on the system purchased. Combined with the manufacturer’s parts warranty this provides complete warranty coverage during the labor warranty duration. (Regular annual maintenance is required to maintain the warranty at an additional cost if not included with system purchase.)
No Lemon Guarantee
Staton Heating, Cooling & Plumbing guarantees you will not get a lemon. If your system has a major issue such as compressor failure or multiple repair issues in the first 90 days after installation, we will replace the system and not just replace the parts.
Best Value Guarantee
With our quality equipment, thorough installation process, included warranties, accessories, and maintenance, at Staton Heating, Cooling & Plumbing we guarantee you will get more for less. If you do a competitor’s comparative quote for less, we will beat it by at least $400.
Performance Guarantee
When you purchase the recommended system from Staton Heating, Cooling & Plumbing we guarantee the efficiency and performance of that system. Depending on the purchased system, this includes energy savings up to 20%, proper heating and cooling, and balanced air flow throughout your home.
Client Testimonials
REAL REVIEWS FROM REAL CLIENTS
Kiyomi Nichols
5 days ago
Very fast and my technician Stephen was very informative and had great customer service!!! I strongly recommend!!!
Jeri-Lynn
6 days ago
Jesse and TJ from Staton were awesome! The whole team at Staton so great! Everything from scheduling to the work being done was excellent! Great to work with and highly recommend!!
mike d
6 days ago
Vince did great and was very kind
Robert Latimer Jr
6 days ago
I highly recommend this business. Our system (heating) went up in November of 2024. We contacted numerous companies for estatements and received those from four companies. Neither of these companies returned our calls due to financial difficulties on our part. But STATON was the only company willing to work with us. STATON was the only company will to go above and beyond to help us get the financing we needed to get a new system installed. The crew consisted of 3 Rodney and 2 assistants
They I would were very efficient installing the unit in a difficult area along with the cooling unit outside. Rodney was willing to explain everything that we needed to know about the unit an the new thermostat that was installed. He even took pictures of the unit installed to show what he installed an explained all that was installed an how it would work. The area was cleared of all unnecessary parts and looked better then it was before he even started. If you're looking for a company that actually takes care of thier customer's, I HIGHLY recommend STATON heating 👌.
Robert Kemppainen
1 week ago
Ben, Derick, Justin and Tito were outstanding in all phases of getting our new Heat pump system. They were on time and did everything they said they would do.
RemyCrowan (jpweaverthree)
1 week ago
Joe was great at offering solutions and explaining what he was going to do at each step. I never had to doubt that the work was being done correctly. Staton will be my first call for all our plumbing needs.
Elyse Hurley
1 week ago
Josh was great. He was efficient and very friendly. He fixed my problem and explained everything to me.
RVN Ret Vet
1 week ago
What a great pleasure it was to have two of the nicest service technician's installing
Pex valves under our kitchen. Very knowledgeable, well trained, enthusiastic,
and above all else they did excellent high quality work. They are a credit to your company. I would recommend them to anybody needing plumbing work.
And you can take that to the bank.
John Przylepa
1 week ago
Mike and Gabriel were very efficient , timely and professional. I will use the company for further repairs. 5 stars forgot techs!
Gerrie Leitner
1 week ago
Joe Breig did a great job.He explained everything to us. Very good plumber.