Staton Family Promise

100% Satisfaction Guarantee

Staton Heating, Cooling & Plumbing guarantees you will be 100% satisfied with the service or installation that we provide. If you are not fully satisfied, we will return at no charge and correct the situation. If for any reason, we cannot correct the issue we will refund your money. You can feel confident that you will be 100% satisfied with our service.

Lifetime Workmanship Guarantee

Staton Heating, Cooling & Plumbing backs all of our installations with a Lifetime Workmanship Guranatee. Because of the attention to detail and quality materials used, we can confidently include this guarantee on every install. It includes:
  • Any copper line set we installed
  • Ductwork installed by us
  • System stands or plaforms
  • Venting
  • Condensate drain lines
  • Emergency drain pans
  • Low voltage wiring ran by us

Labor Warranty For New Installations

Staton Heating, Cooling & Plumbing provides a labor warranty on every system we install. The labor warranties range from one year to ten years depending on the system purchased. Combined with the manufacturer’s parts warranty this provides complete warranty coverage during the labor warranty duration. (Regular annual maintenance is required to maintain the warranty at an additional cost if not included with system purchase.)

No Lemon Guarantee

Staton Heating, Cooling & Plumbing guarantees you will not get a lemon. If your system has a major issue such as compressor failure or multiple repair issues in the first 90 days after installation, we will replace the system and not just replace the parts.

Best Value Guarantee

With our quality equipment, thorough installation process, included warranties, accessories, and maintenance, at Staton Heating, Cooling & Plumbing we guarantee you will get more for less. If you do a competitor’s comparative quote for less, we will beat it by at least $400.

Performance Guarantee

When you purchase the recommended system from Staton Heating, Cooling & Plumbing we guarantee the efficiency and performance of that system. Depending on the purchased system, this includes energy savings up to 20%, proper heating and cooling, and balanced air flow throughout your home.
Client Testimonials

REAL REVIEWS FROM REAL CLIENTS

4.9 Google Rating

Robyn Hogle
2 days ago
Joe Breig was very knowledgeable about what he was doing. He upgraded one thing on the water pressure. Thank you for being here on short notice for the upstairs bathroom sink
Ray Berzins
2 days ago
Vince was excellent, friendly, and patient with me while installing new bathroom sink. He completed job professionally.
Stephanie Potter
3 days ago
Technician was knowledgeable and provided excellent customer service
lin_
3 days ago
Timely responses, phone and arrivals. Provides efficient and effective service. Communicates clearly, describing repairs needed and solutions even… I can understand. Am considering HVAC replacement for above service reasons. Update: company chosen, HVAC installed a week ago, and well done. Extreme care was given to protecting surfaces, walls, flooring, in relatively small condo. In addition, Rodney fixed a very old I’ll fitting bifold door removed for installment. Enjoying a much more energy efficient system. Today Staton,”no waitin” was needed again to replace my master bath toilet. Sent Chris Gatton, plumber extraordinaire. He offered to check other plumbing concerns, found one problematic, and included in estimates He chose the appropriate fixtures, first asking for my input and approval; his esthetic advice was spot on. Chris exemplified service excellence, with his ability to communicate that a job is only well done when the company’s goal of achieving customer satisfaction is achieved. It was.
Ruth Mensch
5 days ago
Shawn with Staton provided 5 star service with a smile
Chris Gibbs
5 days ago
Friendly, knowledgeable workman. Very helpful. Went out of his way to inform me about various issues and costs with my HVAC and water heater. Disconnected the gas line to our kitchen range and even vacuumed out any gas that may have remained in the line. Wonderful man!
Louis Berner Jr
5 days ago
Excellent job. Robert was careful to explain everything.
Patty Olsen
5 days ago
On time, clean and through, very informative, great guys!!
PROGRAMS BY TWANITTA
6 days ago
Jason was fast and efficient! Cool to work with too. The best!
Heather Tobin
6 days ago
They were excellent the entire time.