Serving central Maryland & eastern shore
Staton Family Promise
100% Satisfaction Guarantee
Staton Heating, Cooling & Plumbing guarantees you will be 100% satisfied with the service or installation that we provide. If you are not fully satisfied, we will return at no charge and correct the situation. If for any reason, we cannot correct the issue we will refund your money. You can feel confident that you will be 100% satisfied with our service.
Lifetime Workmanship Guarantee
Staton Heating, Cooling & Plumbing backs all of our installations with a Lifetime Workmanship Guranatee. Because of the attention to detail and quality materials used, we can confidently include this guarantee on every install. It includes:
- Any copper line set we installed
- Ductwork installed by us
- System stands or plaforms
- Venting
- Condensate drain lines
- Emergency drain pans
- Low voltage wiring ran by us
Labor Warranty For New Installations
Staton Heating, Cooling & Plumbing provides a labor warranty on every system we install. The labor warranties range from one year to ten years depending on the system purchased. Combined with the manufacturer’s parts warranty this provides complete warranty coverage during the labor warranty duration. (Regular annual maintenance is required to maintain the warranty at an additional cost if not included with system purchase.)
No Lemon Guarantee
Staton Heating, Cooling & Plumbing guarantees you will not get a lemon. If your system has a major issue such as compressor failure or multiple repair issues in the first 90 days after installation, we will replace the system and not just replace the parts.
Best Value Guarantee
With our quality equipment, thorough installation process, included warranties, accessories, and maintenance, at Staton Heating, Cooling & Plumbing we guarantee you will get more for less. If you do a competitor’s comparative quote for less, we will beat it by at least $400.
Performance Guarantee
When you purchase the recommended system from Staton Heating, Cooling & Plumbing we guarantee the efficiency and performance of that system. Depending on the purchased system, this includes energy savings up to 20%, proper heating and cooling, and balanced air flow throughout your home.
Client Testimonials
REAL REVIEWS FROM REAL CLIENTS
Larry Schwartz
3 days ago
We called W. L. Staton on a Sunday and they sent Roland Peer to us the same day, actually within 30 minutes. Roland was top notch, solved the three issues we had and provided good advice on other plumbing issues. We will definitely ask for him the next time we need a plumber. A 5 star service call! We will be recommending W. L. Staton to all of our friends for good plumbers and excellent customer service.
James Becker
4 days ago
Stephen was right on time and very polite and professional. You could really tell he liked doing his job. He represented Staton in good fashion. Nice work Stephen. Thanks, Jim Becker
Charlie Stevenson
4 days ago
Excellent work by Jeff; thorough explanations; very pleased.
Derek Thomas
4 days ago
Right on time, the guy’s Stephen and Trey were very informative and did a great job. Provided explanations of what they were doing and pictures and explaining the service provided.
I recommend this company,
rcw08r
4 days ago
The service and communication were great! They walked me through all the details and did a nice clean job.
Liliane Duncan
4 days ago
Stephan did a great job. He installed a whole-house filter and fixed a toilet seal. He was knowledgeable, attentive, and made sure to clean up thoroughly afterward. I really appreciated his clear explanation of how the pipes and valves work, and why certain ones needed to be closed to complete the job. I've had two projects completed by him so far, and I’m very pleased with the work.
Nikki Davis
5 days ago
Our AC blew out at the start of a three day heat advisory warning. Staton was out and had our heating/cooling system switched out and running within 24 hours! All the staff members we spoke with were super kind and patient which really helped. We are so grateful! And for reference we called two other companies and neither were willing or able to get a new system in so quickly.
Jim Griffiths
5 days ago
Jarrell did a great job! He was extremely professional and helpful! Could not be happier with the work he did today!
Shawn Davis Steele
5 days ago
Brandon was very professional and thorough. He went over everything that was being done,gave me suggestions on what to keep an eye on and did an exceptional walk through the inside and outside of our house. So like the ad says " Stop Waitin ' Call Staton! Great service and technician !
Martha Nemitz
6 days ago
Justin did an OUTSTANDING job! He performed this installation in 100 degree heat under difficult conditions. He deserves an award for exemplary service!!!