Staton Family Promise

100% Satisfaction Guarantee

Staton Heating, Cooling & Plumbing guarantees you will be 100% satisfied with the service or installation that we provide. If you are not fully satisfied, we will return at no charge and correct the situation. If for any reason, we cannot correct the issue we will refund your money. You can feel confident that you will be 100% satisfied with our service.

Lifetime Workmanship Guarantee

Staton Heating, Cooling & Plumbing backs all of our installations with a Lifetime Workmanship Guranatee. Because of the attention to detail and quality materials used, we can confidently include this guarantee on every install. It includes:
  • Any copper line set we installed
  • Ductwork installed by us
  • System stands or plaforms
  • Venting
  • Condensate drain lines
  • Emergency drain pans
  • Low voltage wiring ran by us

Labor Warranty For New Installations

Staton Heating, Cooling & Plumbing provides a labor warranty on every system we install. The labor warranties range from one year to ten years depending on the system purchased. Combined with the manufacturer’s parts warranty this provides complete warranty coverage during the labor warranty duration. (Regular annual maintenance is required to maintain the warranty at an additional cost if not included with system purchase.)

No Lemon Guarantee

Staton Heating, Cooling & Plumbing guarantees you will not get a lemon. If your system has a major issue such as compressor failure or multiple repair issues in the first 90 days after installation, we will replace the system and not just replace the parts.

Best Value Guarantee

With our quality equipment, thorough installation process, included warranties, accessories, and maintenance, at Staton Heating, Cooling & Plumbing we guarantee you will get more for less. If you do a competitor’s comparative quote for less, we will beat it by at least $400.

Performance Guarantee

When you purchase the recommended system from Staton Heating, Cooling & Plumbing we guarantee the efficiency and performance of that system. Depending on the purchased system, this includes energy savings up to 20%, proper heating and cooling, and balanced air flow throughout your home.
Client Testimonials

REAL REVIEWS FROM REAL CLIENTS

4.9 Google Rating

Ronald Allen
2 months ago
In the three very different plumbing issues I’ve called on Joe Fanning to save me from, he’s proven he’s a great plumber, and seemingly an even better human being. I hope W.L Stanton realizes what an asset he is to their company… I’ll always call their number and ask for him for my plumbing needs.
John Adams
2 months ago
The team was great and did a great job
Janis Nagy
2 months ago
We reached out W.L. Stanton for some problems with our ejector pump and they were very responsive. The team did an awesome job replacing a unit that had been there for 30+ years. They were extra careful to make sure that the work area and the rest of our home wasn’t impacted by what can often be a very “dirty job.” Greatly appreciated their promptness and transparency on cost.
Guler Fitzgerald
2 months ago
Back flow repair. The service was prompt and efficient. Thank you.
Charles Sublett
2 months ago
Great experience. Quick and awesome service.
Eric Lomax
2 months ago
Richard was on-time, friendly, knowledgeable, and professional. I've never been disappointed with WL Stanton's people or service.
John
2 months ago
Very competent
Barbara Trotter
2 months ago
A very knowledgeable technician. Polite and courteous and willing to explain everything so I knew what was going to be done. Did an excellent job and left the area clean and tidy. All in all a very good experience and I will recommend W. L. Staton to anyone. Like that the company sends you a picture of the technician coming to do the work. Thought the price for the work was responsible and well explained. Justin returned to install a new water softener which was an all day job. Again, everything done correctly and with care and explanation. Staton is fortunate to have him as one of their technicians. Justin takes his job very seriously and does excellent work. The company is a pleasure to work with and I highly recommend them.
Jason Montagne
2 months ago
Joe is friendly and helped us resolve our plumbing issue.
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