Serving central Maryland & eastern shore
Staton Family Promise
100% Satisfaction Guarantee
Staton Heating, Cooling & Plumbing guarantees you will be 100% satisfied with the service or installation that we provide. If you are not fully satisfied, we will return at no charge and correct the situation. If for any reason, we cannot correct the issue we will refund your money. You can feel confident that you will be 100% satisfied with our service.
Lifetime Workmanship Guarantee
Staton Heating, Cooling & Plumbing backs all of our installations with a Lifetime Workmanship Guranatee. Because of the attention to detail and quality materials used, we can confidently include this guarantee on every install. It includes:
- Any copper line set we installed
- Ductwork installed by us
- System stands or plaforms
- Venting
- Condensate drain lines
- Emergency drain pans
- Low voltage wiring ran by us
Labor Warranty For New Installations
Staton Heating, Cooling & Plumbing provides a labor warranty on every system we install. The labor warranties range from one year to ten years depending on the system purchased. Combined with the manufacturer’s parts warranty this provides complete warranty coverage during the labor warranty duration. (Regular annual maintenance is required to maintain the warranty at an additional cost if not included with system purchase.)
No Lemon Guarantee
Staton Heating, Cooling & Plumbing guarantees you will not get a lemon. If your system has a major issue such as compressor failure or multiple repair issues in the first 90 days after installation, we will replace the system and not just replace the parts.
Best Value Guarantee
With our quality equipment, thorough installation process, included warranties, accessories, and maintenance, at Staton Heating, Cooling & Plumbing we guarantee you will get more for less. If you do a competitor’s comparative quote for less, we will beat it by at least $400.
Performance Guarantee
When you purchase the recommended system from Staton Heating, Cooling & Plumbing we guarantee the efficiency and performance of that system. Depending on the purchased system, this includes energy savings up to 20%, proper heating and cooling, and balanced air flow throughout your home.
Client Testimonials
REAL REVIEWS FROM REAL CLIENTS
Judy C
1 day ago
Steve is terrific! He is very professional and explains everything he does. He is very thorough and knowledgeable! He serviced my mini splits.
Scott Handel
2 days ago
Mike Leedy went above and beyond to fix our sump pump on short notice!
Shawntay Fenyo
2 days ago
The technician did an amazing job quickly, diagnosing the problem with our air conditioning unit and was able to get everything fixed and get us rolling within the hour. Quick service quick turnaround time would definitely hire again.
jenn hunt
3 days ago
my technician was very professional, assess the situation, accurately, and solve our problem
Paula Neira
3 days ago
Great Service, fast, responsive and professional. Tony, Steve and Trey did a great job today. It was a pleasure to do business with Staton and will continue to use them. Highly recommended.
Jocelyn Turpin-Anderson
3 days ago
Frank and Allan were awesome! They worked quickly, efficiently and kept the work area clean during the entire project. The company sent them over in less than 24 hours of my initial call and offered a fair price. Both men were very personable and courteous. I’d have them work in my home anytime. Thanks WL Staton and team for an excellent job!
hamilton diaz
3 days ago
He is a true professional in his trade extremely humble will definitely recommend him for any Services in the future. He has a lot of knowledge and experience. Down to earth, I would’ve given 10 stars.
Joe Breig
3 days ago
Great service Tim was respectful and efficient 👍🏼
Natalie Alexander
4 days ago
Frank was very professional and was able install a new sink and faucet for me. Im very happy with the results.
Steve
4 days ago
had an air handler issue where it was leaking condensation all over the basement floor and Station had their technician Andrew K. out within 24 hours to diagnose and complete a repair. have been using Station the past 4 years for all my home related HVAC needs. they’re scheduling, pricing, and techs are always top notch, professional, and transparent. am very pleased with the service, thank you!