Water Heater Replacement

Cristian did excellent, very knowledgeable and professional

Cristian was very thorough and explained everything I needed with my system and made sure he got it back to good condition. Highly recommend

Joe F. was our technician and he was great! He had to work with our roof technician to adjust the pipe. He was very understanding about waiting for the other technician! Joe explained everything that he had to do to resolve our sewer smell and the noise from our bathroom tub after we flush the toilet! He was confident about what he was telling us which made us feel like we got the right company for the job! Now we do not hear nor smell anything when we flush our toilet! We will for sure use Staton again!

HVAC maintenance plan check up today. Very professional. Friendly and thorough. Quote for outdoor unit coil cleaning was very high though.

Thorough and informative inspection done by Dre Harper today! Always great to see a young person learning a trade and starting a strong career. We’ll definitely ask for Dre for service in the future.

He was about the most professional plumbing specialist I’ve ever had at my house. He was courteous, a terrific listener, interested in a wide variety of things and explain to me every single thing that he was doing. Asked me questions about what I wanted, what my expectations were, and the whole experience was very much a cooperative one. I was included in every bit of it all along the way

Staton was fantastic from the first point of contact (Brandon) to the project completion (Robert and his apprentice). Timely, knowledgeable, and professional. I'm very happy with the service received and I highly recommend them!

We have used Staton in the past for other issues, and they have always been so professional and on time! We had scheduled a water heater maintenance appointment which turned into a full replacement, but our technician Stephen made it such a seamless process. He was extremely efficient - went to get a new heater and installed it in record time - all within the timeframe we were given. He patiently answered all my questions and gave a thorough explanation of his work. He was also very polite and considerate of our home - wore shoes covers and had floor covers to protect the carpet - all without being asked. We are extremely pleased and grateful for the service!

Water heater installation (first review): We could not be happier with our experience with Staton HC&P, specifically our technician Joe Breig. Staton team was extremely responsive when we needed immediate attention for a leaking water heater. Joe was a consummate professional, who provided us with detailed information on our options and worked diligently to ensure that the work was completed to our satisfaction in the timeline that he provided us. Joe's affable demeanor put us at ease in making such a big decision worth thousands of dollars. We would recommend Joe and Staton team to anyone needing honest and professional work on their water heater installation (and other heating and cooling tasks). Thank you to Joe and Staton team for ensuring that we were happy and satisfied customers! AC/Furnace installation (second review): Since Google doesn't allow two separate reviews for the same business, I'll just add my review for our second experience with Staton here. Just like our first experience, Staton and its team members (Justin Edwards and Darrius Kennedy) were pleasure to work with in replacing our old AC/Furnace. From getting several quotes from Derrick to having the systems installed in one day, we couldn't be happier and more impressed by Staton from start to finish. Justin and Darrius were professional and friendly, and really displayed their expertise in AC/Furnace systems. Even when we ran into an issue due to the layout of our finished basement, Justin was able to recommend a solution that would complete the job without delay and without cutting corners. Truly two professionals doing amazing work. Also, I have to give Staton kudos for their financing options for such a large work. Getting surprised by an even better financing terms from what was initially quoted doesn't happen often, but we were pleasantly surprised by an awesome financing terms to make this project an absolute steal. Thank you! I'm certain that I will be adding more glowing reviews to this one in the future.

Professional and efficient services!! Clearly communicated the estimate and reviewed all the work completed. Great experience all around!