Reviews

Sam was onsite promptly to evaluate our plumbing needs and followed up with the timely replacement of our water heater. We were pleased with the excellent service he provided and will not hesitate to call on Staton for our future heating, cooling and plumbing services.

Joe fanning did a great job. From the time I called staton, it took two days till the job was done. I thought that was very timely. He was very knowledgeable and informative. I became a member of their care plan. This is a company I will call again.

Staton crew, installed new Bosch HVAC system. Did an excellent job. Very nice guys.

Was very professional and cleaned my unit

Everyone at Staton has been great to work with. Marquis initially came to troubleshoot our issues. Tim, came over the same day to review our situation and discuss our options. Finally Taylor and Jake came over a few days later to do our installation. They were courteous, knowledgeable and professional, and got us back to being comfortable by early afternoon on installation day. I highly recommend using this company.

Started this journey with Mike, then Jorge and Kevin did the install.. excellent customer service.. there was lateness, due to commitment to complete another job.. enjoying cool air again and loving my Staton experience.. thanks👏👏

Will Staton and his crew are knowledgeable, honest and have always stood behind their work.

Eyondre did a great job on the HVAC maintenance for my system and was very friendly as well. He explained all items that were of concern on my 15+ years old system.

Excellent and knowledgeable service. We had two different air conditioning units that were not working. He resolved both issues. We signed on for the maintenance and have requested him as our primary technician going forward.

Thanks Joe. Good job. He explained what he found n how he was going to fix it.

Joe was great! He was prompt, courteous and very professional throughout the service call. Thank you.

Steven was the best! He explained everything needed and why. Very friendly and kind. The work was above and beyond .

From the initial call I received compassion, concern and priority. Josh diagnosed the issue and presented the plan to remedy the issue explaining the details ensuring that understood the entirety of the job. 5 star experience from beginning to end! I will recommend Staton to my family and friends!

Professional, Timely, work well done n pleasure to have in the home. All of those n more! Quick to respond to our emergency and quick to diagnose n repair issue. Please send Sam to our home all the time!

Matt is a definite asset to your company, very polite, well spoken, knowledgeable about his work. I would welcome him anytime in my home such a respectful young man. Because of Matt and his knowledge we became new members.

Mike from Staton Plumbing, Heating and cooling and his apprentice did an outstanding job today getting some plumbing safety issues squared away for me. Good guys and company. Highly recommend them.

Both representatives were knowledgeable and forth coming with the full process, time as well as estimated cost. Their professional was exemplary. I would highly recommend.

repairman was extremely knowledgeable, professional and courteous. He did maintenance on our AC system.

Eyondre Harper did a great job. He diagnosed the problem and didn’t try to see us equipment we didn’t need. I would definitely request him again in the future!

Andrew was amazing. He has come by my home on a couple of occasions. He is always polite, professional and efficient.

We recently had Staton Heating, Cooling, and Plumbing install a completely new HVAC system in our home, and I couldn't be happier with the experience. From start to finish, the entire team was professional, knowledgeable, and courteous.

The installation crew (Taylor, Kevin, Jake, and Jorge) worked efficiently and were very couteous. They clearly knew what they were doing, answered all of my questions, and made sure everything was installed correctly before leaving.

It's refreshing to work with a company that takes pride in both the quality of their workmanship and their customer service. The new system is working great, and I feel confident that the installation was done right.

I would highly recommend Staton Heating, Cooling, and Plumbing to anyone looking for a professional, reliable HVAC company.

Dre was great. Did his job quietly and efficiently. Very knowledgeable and offered a lot of information. We certainly will consider all his recommendations and advice.

First time using Staton plumbing. Nate was great! Knew exactly what to do and did it quickly. Would highly recommend them!

Friendly ! Explained things in great detail .

I’m a new customer because my AC went out and my previous company canceled 2 appointments to come out and repair. Steve did a fantastic job and explained the issues he found and ultimately got our system back up and running. Definitely on the expensive side for repairs.

Nathan was awesome!

Staton is our go-to plumber in Annapolis. The staff is friendly, punctual, and experienced, and all of our projects have been completed quickly and in accordance with estimates. Matt is a great plumber, and takes the time to explain what he’s doing and the science behind it.

I would give him more stars if I could. His camaraderie with the team was amazing, I don’t think I’ve seen a team work in sync as much as the gentlemen doing the oil tank removal and HVAC install together. They all knew each other from different encounters and his attitude could not have been more upbeat and answered all of my questions after walking me through the process.

Dre was so kind, thorough and professional. He walked us through what maintenance needs to be completed on our AC systems.

Ever since we first contacted Staton Plumbing it’s been great! This most recent visit was an emergency and Josh B arrived within less than an hour. He was very thorough explaining everything to us step by step, before and after with pictures. I just appreciate the amazing customer service Staton provides from phone representatives to the techs that have come out!

Malaya did a great job. Diagnosed AC problem at doctors office and had up and running right away. Professional, prompt and fair.

Josh was excellent!

Sam was excellent at service!!!

I called yesterday with emergency need repair and you guys came through quickly the next morning. Steve had part on the truck and repaired in under 30 min.

Great experience. They worked all day to finish the job and stayed late to get it done. I would recommend both technicians for their professionalism and work ethic, and they were pleasant to talk to.

William was very honest, professional and knowledgeable about the HVAC system. Great asset to your company.

Staton a/c technician responded immediately to a broken fan motor on the housea/c compressor. They quickly identified the problem and advised as to options. Very capable and professional.

Vince was great! He talked me through my plumbing setup and patiently answered all my questions. He also replaced a basement sump pump, and the pricing was reasonable.

All technicians were professional, friendly, and efficient. Great people!

Maliya was great! Very informative and professional.

Awesome and professional

I recently had a water heater installed in my home. The technician, Matt, provided exceptional service. Not only did he exercise the utmost care by ensuring our floors were covered and completely protected, but he also discussed the installation process and repeatedly asked if we had any questions or concerns. As a bonus, Matt provided exceptional customer service while reviewing the best options for replacing our old water heater. I highly recommend Staton, and I am happy to share our exceptional customer experience!

Awesome guy…even with the bad info he gave us about our systems he was very helpful and answered all of our questions

Absolutely the Best. Explained everything in detail, kind, patient, responsive and professional!!!! Will definitely refer to others and hands down call again for any issues!!! The Best!!!

Vince was very professional, worked quickly and cleaned up after himself.

I just wanted to take a moment to recognize a few outstanding employees.

Technicians Stephen Stuart, and Jesse (I’m sorry, I’m not sure of Jesse’s last name) are, without a doubt, some of the most professional technicians I’ve ever had the pleasure of working with. They are incredibly knowledgeable, respectful, informative, and have outstanding personalities. They took the time to answer questions, explain everything clearly, and made the entire experience a great one.

I also want to recognize the entire CSR team. Every time I’ve called over the last few years as a customer, everyone has been kind, helpful, and an absolute pleasure to speak with. I’d especially like to recognize Amanda, who I’ve spoken with the most. She has consistently been friendly, professional, and genuinely helpful.

My wife and I truly appreciate the level of professionalism your entire team demonstrates. It’s refreshing to work with a company that clearly values both its employees and its customers. Please pass along our thanks to everyone, we wanted to make sure they all get the recognition they deserve. Job very well done!

Prompt service, experience and quick turn around to get my A/C functioning again, after a snake blew out the electrical.

Very happy with quality of service! Will happily use their services in the future. Steven was awesome and very knowledgeable.

Adam was phenomenal! Very knowledgeable about his job, friendly, and helpful!

We have found our heating and air specialists!!!! Malaya Steerer was our technician and I couldn't have had a better experience!! Her knowledge and professionalism was 💯. The entire experience was amazing from beginning to end!!! Fantastic company!!! I highly recommend Stanton!!!

Amazing company. Replaced our AC unit. The guys were very professional, knowledgeable, & kind. I would highly recommend their services. Thank you so much!

Joe was professional, explained everything to me thoroughly and took care of my clogged toilet problem efficiently!

Tim did a great job. Kept me informed as to what he was doing. Also took time to explain my system to me. Highly recommend.

Joe did a fantastic job at our house. He snaked our basement toilet as well as added two clean outs that we didn’t have. He also went one step above when he had the camera in our drain and called Derrick who used a larger main drain camera to find a tree root that found its way into our pipe. Both guys were honest, personable, and reliable. I would recommend Staton to anyone!

William did an amazing job, was very passionate and professional with a lot of feedback, knowledge and support.

Robert Moyer and Logan were a great help to me. Robert explained everything that he was doing. Robert was knowledgeable and informative. They arrived in a timely manner and used their time effectively. Follow up appointments were made as well as the reassurance that if I had any questions or issues, they were available to help. I’m so grateful. 5 stars. ⭐️⭐️⭐️⭐️⭐️

Just excellent service....very impressed.

Very nice and professional. Stiven was on time and checked the system out fully. Very pleased!

Excellent professional installation of my new HVAC system! Thanks to Taylor Salmans, Jake Lewis and Tim Betts of Staton Heating, Cooling & Plumbing!

Aaron is a terrific technician who walked us through exactly what needed to occur and made necessary recommendations.

Steve was fast and explained things very well. He was very patient when answering all my questions.

Matt was super helpful and professional. Got the drain unclogged and working the best it has since we bought the place. Thank you for your hard work and professional.

First rate job!! Nate showed up as scheduled. Work was done and we were up and running that evening!! Thanks for walking the talk.

Steve Schulz came to fix my HVAC system today. Professional as can be. Got stung by 3 bees working on my system but not a word of complaint or a change in his demeanor. He was able to do exchange my reverse valve solenoid without replacing the entire reverse valve which saved me good money. Great guys at this company.

He was great

Tech did a great job

Joe and Alan were absolute professionals. On time, job done quickly, I couldn’t ask for any better.

Very nice guy and good service this time

FANTASTIC! They were kind, courteous, answered all of my questions, assessed the problem, and fixed it immediately. He also gave me advise on when to replace the sump pump before it goes out since we live above a natural spring. Even the call center people last night and the person who called this morning were also fantastic. Definitely putting on my list as the go to company for plumbing.

Update for additional service: Had my hot water heater replaced today. Fantastic job and service. The Staton service people are wonderful and professional. I’d definitely recommend them to anyone.

Technician Adam Pugatch from W.L. Statton, who did an extraordinary job installing a new a/c coil in my a/c unit located in the attic . He removed the damaged coil and meticulously installed the new one. He cleaned up everything and tested the new system, making sure all repairs were perfect & functioning. He was friendly, polite and knowledgeable about the task at hand. I now have a/c again for which I am extremely grateful. Thank you, Adam!
I highly recommend technician Adam Pugatch of W.L. Statton’s A/C team!

Good experience.

Repair to my HVAc system replaced capacitor

Cristian Sosa-Rodriguez came out today and did a great comprehensive service of my entire system. He explained everything in great detail, outstanding service!

Steve was polite respectful and explained what he was doing as he did it. We are very satisfied.

Nathan did a great job on our plumbing leak/repair, and was really friendly! Would definitely have him back.

Very helpful and informative!

Joe Fanning did a great job. He was respectful and explained everything that needed to be done. It was stressful having to have a water heater and sump pump replaced but Joe helped make Thu gs go a little easier.

My Plummer did an excellent job! Highly recommended. Fair pricing and membership. Very pleased with the services!

We had Sam Northup help us by snaking our kitchen sink, and we couldn’t be happier with the experience. He was extremely professional, knowledgeable, and thorough. He even came out on a holiday to take care of it for us — that level of dedication really stood out. We highly recommend Sam and his services!

Gave us worst case scenario and did the job for $1200 under. Explained everything and showed us the completed work where pipes where changed out or polished up

Fast, same-day service of our AC unit!

Marquis Harley was on time, polite, and got right to work analyzing why my elderly mother's AC had shut off. He determined the drain was clogged and cleared the debris quickly and without amy mess. With the weather we're experiencing right now it was a true blessing that Marquis came when he did. Station Heating, Cooling & Plumbing are the only people we'll call if we have issues. Great job every time.

Rey and his team did a great job installing my new split pack a/c on the hottest day of the year. They were fast, professional, and polite.

Ja’Ron came to our house and did an amazing job fixing our AC.

Sam is one of the technicians that came out today for an ongoing plumbing issue we are having. From the moment he walked in, He was very professional and kind and explained the situation at hand thoroughly. Although the issue could not be resolved today not his nor the companies fault. He was very consistent with finding a solution for this problem and he did. He really didnt feel comfortable without finding a solutionway to properly help with our plumbing issue. I would highly recommend this company and Sam is the best!

Staton is the best! Always responsive, personable and professional. We’ve used Staton for years and I highly recommend them. So, as they say, quit waitin’ and call Staton. You’ll be so glad you did!

Excellent service. Rodney, Nico and Nathan did a fantastic job getting my new air conditioning system installed. They were courteous and very professional.
I was given a full walkthrough of what was installed and the maintenance steps that I need to take care of. Thank you.

Great Job as always! Thank You Jonathan!

Nate was very competent and did a great job.

Stephen promptly responded to my call and explained exactly what was needed. He interfaced with the water heater warranty service to get the replacement I needed. He upgraded my installation from the poorly installed previous heater and plumber. And he left me feeling secure that the completed work was accurate, efficient, and safe. 5+☆s

I recently had some work done by Staton at my home and I couldn't be happier with the service. They took their time to ensure the job was done properly- no shortcuts, no rushing. The HVAC guy explained what was needed. After the work was finished they clean up and left no mess behind. Thanks for excellent service.

Chip and his son Craig busted their butts all day in 90 F heat to get the HVAC system installed at my house.

Cristian did a great job on my maintenance, and was really friendly! Would definitely have him back.

Cristian came for a HVAC inspection and was very informative and did a great job explaining everything! He was extremely thorough and made sure that he checked everything out and gave me great recommendations

I contacted Staton and received an appointment within hours. I was so pleased to receive service so quickly after the hvac started malfunctioning. Nick came at the appointed time, he showed me the problem and resolved the issue.He was professional and knowledgeable Thank you Nick! Outstanding!

Malaya was great! Competant, efficient, and friendly.

On one of the hottest days of the year, A/C quit working. Called W.L. Staton and had repair with Josh Sneed - he came out the same morning I placed the service call, diagnosed issue quickly, drove to nearest store himself to pick up needed replacement part, and immediately came back to replace it. Up and running within 1-1/2 hours - couldn’t be happier with Josh and his level of service and professionalism. Above and beyond!

Great service yet again! I've had them replaced a water heater and check my AC unit when I thought it broke on one of the hottest days. Every rep I spoke with was kind and professional and Cristian from the team was so patient answered all my silly questions and made sure my home was good to go before leaving. I had to sign up for the membership. THANKS AGAIN!

Malaya from Staton arrived on time and had the correct tools and supplies to fix a leaky condensate line in an attic. She was also very personable. Highly recommend working with Malaya.

Nicholas Mauller did an excellent job inspecting our HVAC system. He was responsive, knowledgeable, and took the time to explain everything and answer all of our questions. He even cleaned our very dirty, dog-hair-filled filter that had gone too long without being replaced!

He was incredibly patient and kind with our three dogs, who were all over him during the visit, and even noticed bees around our mailbox and sprayed the area for us. What really stood out was that he didn't rush out as soon as the job was done—he took his time and genuinely cared about helping us. We even ended up chatting about dog training and tick bites! Highly recommend Nicholas for his professionalism, expertise, and kindness.

Awesome technician! Not pushy, very friendly and motivated to find the problem. Would highly recommend both her and the company!

Excellent service Christian very polite friendly and efficient
Thank you

Was super thorough in explaining everything to me and my options. Showed me the tools used to determine the issue. Marquis was amazing and I will use this company and request him in the future!

Stephen was fantastic. He was prompt, thorough in his inspection and communication to me of the issue, inclusive of my options for repairs, both immediate and longer term. He fixed the problem quickly, and we closed out invoicing without any issues. It was straight forward and clear. Thank you!

Cristian Did a Great Job!

Jason was excellent I will be making Staton my go to for plumbing.

JOE did a good job very friendly a nice guy . THANK YOU JOE!

Derrick, Lee, and Jake did an amazing job. They answered our questions and made sure everything went to plan. We appreciated their guidance and professionalism. Thank you!

She was very knowledgeable and efficient. She was polite and kind. Send her to us anytime!!!

We had an incredible experience with Eyondre, The HVAC technician that came out to service our 3 heat pumps. He did a great job diagnosing the issues and he stayed late to finish the job. We could not be any more happier with the service that we received from the Staton!

Top notch communication.

Very personable and professional came in assessed water pressure on tank and well and checked water pressure in bathroom replaced all inner workings of toilet. Awesome service

Rodney DeLeon & his team member did an excellent job cleaning the vents & ductwork before a new HVAC system was installed.
He was very friendly and communicative during the process & I highly recommend his services.

Anthony got right to work. He is professional, knowledgeable and respectful. It was a pleasure have him take care of my plumbing concerns.

Fast and friendly service. Thanks!
I also want to thank Stiven. He did an excellent jobp.

Very professional and knowledgeable. I would highly recommend.

I've known Joe fanning for over 20 years. I have not ever found a better plumber than he. His work is always five stars A+++++
Staton received a gold mine when Joe came to their employ.

Replaced HVAC system. Great price, didn't try to upsell me to a unit I didn't need. Install was done quickly. Techs were professional and friendly. Definitely recommended joining the service club. Well worth the cost.

Wes helped me on a Sunday with a burst pipe, checked all my pipes, found a slightly leaking cutoff knob and replaced that as well. Staton always comes thru for us and our 90 year old house!

Was able to book a next day appointment when our HVAC went out! Adam very professional and friendly. We would 100% recommend this company and technician.

Stephen Stuart was professional, answered all questions and was great to work with.

Our AC broke down and I called them to have a look. They came immediately and fixed the problem . Andrew Klein was professional and explained to me what the problem was and fixed it immediately. I am satisfied with the work done. We can feel the cool air going around the house .

Mike and Josh came to my house to fix my water issue. From start to finish, they were knowledgeable, informative, a very kind. They explained everything to me to make sure I understood what was going on and truly looked out for me in my situation. This was my first experience with Staton and I’ll definitely consider them first for any plumbing needs. Thanks again guys.

This company was amazing. Keep in mind that our house was built in 1966 and previous technicians had jimmy rigged the old system for decades. STATON came out quickly when our air conditioning system went kaput, knowing that the weather was about to get REALLY HOT. The technicians were wonderful. They explained everything as they proceeded. They presented all our options to find the best solution for us. They did a great job on installation of a whole new system. They explained everything to us every step of the way, correcting all the jimmy rigging that had stacked up over the decades. It was a huge endeavor for them but they conquered every issue. Finally, they showed us how to operate the new system and best practices for maximum efficiency and a long life of the new system. Additionally the put us on a program where they will come out twice a year to maintain the system. We highly recommend them!!

Vince was great! Prompt, friendly, and did a wonderful job. Love WL Staton.

Joe was professional, knowledgeable and personable.

Nick is fantastic! Extremely knowledgeable and takes the time to show you the issue and why certain actions are recommended. Very professional!

Crew was professional and did not waste any time repairing the issues. Will use their service again!

Marquis Harley, our HVAC/furnace technician, quickly diagnosed and fixed a previous AC repair gone wrong and fully redeemed our experience with Staton! We also appreciate the customer first experience from Staton. Since this was a callback, there was no charge.

We had our 26 year old A/C system - 3 zones - completely removed and replaced with a new Bosch system. The team of technicians who did this big job consisted of Jonathan, Rey and Jake. They were OUTSTANDING! Way above five stars. Cheerful, polite, considerate of our home, and VERY hard working! Can’t say enough about the superb work they did.
Staton was also top notch - they evaluated the issue on Monday and had the whole BIG job done by Thursday noon. Very good communication as well. You should check with Staton before contracting with anyone else.

The technicians are very kind and responsible. Thank you Stiven Llano.

Josh was a wonderful young man every time time he comes out I love him very professional and caring and always makes sure I know what going on will always recommend Josh and staton

Stephen Stuart is awesome! He replaced my faulty main water valve and relocated it to a spot where it was easier to shut off & turn back on. On 6/1/3026 he installed a new water heater & I expressed my concerns about the main shutoff valve. That’s when he informed me on how he could fix it and the coordination that would be needed with my Condo Association to get the building water shutdown to do that work. I am very pleased that my new main water valve is now accessible and easily turning off and back on. A prior owner had painted it stuck.

Matt McClure did an excellent job installing our new hot water heater and fixing the plumbing issue in the pool house. He was very professional, thorough, and efficient. Highly recommend Staton and Matt — great work!

Our technician Joe Fanning was both professional and educational on clearing our main drain. He explained our main problems we had experienced. Everything was left neat and clean. We will definitely use Staton in the future if other problems arise.

Had a broken dual capacitor and needed more refrigerant. Nicholas Malluer quickly helped diagnose and fix the problem. He also gave multiple helpful hints about the HVAC maintenance that I should be doing. I will definitely request Nicholas for future semi annually maintenance, and other HVAC problems.

The next day I had Wes Justice come out to diagnose my hot water heater leaking. Wes quickly diagnosed the problem and recommended a new fiberglass water heater. He removed the previous water heater and installed the new water heater within a few hours. Just like Nicholas, he gave multiple helpful hints about the water heater and maintenance. I will definitely request Wes for my semi annual plumping maintenance and if I ever have future plumping problems.

Both issues were expensive, but fairly priced and they didn’t nickel and dime me for other little immaterial services.

Definitely happy with the service!

Excellent work. Very well at answering questions and explaining everything. Cleaned up well upon finishing work. Worked non-stop all day. Very hard workers. Incredibly happy with my new system. Went from having thermostat set at 74 and feeling humid on my old system to setting thermostat to 78 and feeling wonderful on the new system and its much more quiet. Can't even hear the outside unit running at all. So glad I spent the extra for a variable speed system. It's going to really save me money.

This is the second time Mike and Gabriel have provided service to us, and they exemplify competence and professionalism. They explain what needs to be done and why, they offer alternatives at different prices, they always leave the work area cleaner than it was when they arrived, and they are both cautious and respectful of our needs. A great team I would recommend to anyone.

Nicholas from staton was great. He was very knowledgeable, friendly and answered all our questions and also gave us recommendations for keeping our hvac unit running in perfect condition.

I had Mr. Robert Moyer swing by to address a few issues. Thankfully, I purchased the membership the company it didn’t cost me a dime for the site visit as it was covered with my membership plan. Mr. Moyer is very knowledgeable and provides great feedback. His help was very much appreciated and thanks to the company I was able to get immediate assistance.

Polite, courteous.knowledgeable. Would highly recommend this technician and the company. Thanks again!!!

James was so great! Arrived quickly after my phone call….he treated our home like we were family. Educated me on all of the work being done and even took the time to show every detail.

Wow!!!! What a great technician! You are very fortunate to have him working for you!! Gives your company a good reputation for excellence!

Thank you for the initial phone call all as well with Amanda. So very accommodating and kind. You have the very best people representing your team!

Great job everyone! 🤗
Mary Novak

Stiven was conscientious in wearing plastic shoe covering when inside my home. He was professional, thorough, tidy and communicated well. A pleasure. Not my first job with Staton.

Technician was excellent.!!!

Nathan took care of the needed repairs and additional extended plumbing pipe to a new outdoor spigot at the back of my house.

Tim arrived on time and completed a detailed inspection of both system. He took pictures of all findings and explained them clearly. All maintenance, repairs and upgrades were promptly addressed and Tim made sure we received all available discounts. Highly recommend.

This is the second time she's been here and she's thorough, polite, professional and knows her job well

Best plumbing experience I've ever had. The technician, Joe Breig, was extremely professional/helpful and made quick work of resolving the issue. I will absolutely be going back to Staton for future plumbing needs.

Great job - very professional!

Staton Plumbing was prompt, easy to work with, honest, and all around a great experience. Sam was an awesome technician and took time to explain the problem and the fix. He was fast, efficient, and left the bathroom cleaner than it was before he got there.

Stiven did an excellent job on my annual HVAC system maintenance. He was thorough and kept me informed. Professional from start to finish.

Stiven is a very good communicator and a true professional.

Same day service. Technicians arrived within a half hour of our call. Service was completed in a professional, timely manner and fixed. Techs were friendly, courteous and knowledgeable. Thank you!

Marquis and Staton were incredible. Their communication was top notch! I received a text and a picture ID from them when my technician was on the way and frequent updates as to his arrival time.
Further, he called me to provide feedback as soon as he was done. The company sent me a link to review and pay the invoice easily from my phone. This was an extremely pleasant and easy process and I will use Staton for any other HVAC or plumbing issues I have. I have been a property manager and realtor for many years and have worked with so many companies in that time. Staton is one of the very best!

West justice did an amazing job, was very passionate and professional with a lot of feedback, knowledge and support.

An incredible experience discussing and selecting various options. When it came to the installation of the new furnace I was amazed at how conscientious Justin was in making sure it was done right. I had several questions as he was working and he always took the the time to stop and answer them…..with a smile and and very polite. The whole team was very dedicated to their part in getting the job done on time.
When the units were installed, Justin explained the operation of each unit. They also have a great service plan you should look into ad consider.
I highly recommend Staton.

William was great. He was knowable about my heating and air conditioning system. He was super professional and did a thorough inspection of my system. He found bacteria growing in my air handler and cleaned it out. I have only great things to say about William.

Both gentlemen were polite, diligent, flexible for the work site. It was pleasant to spend the day with them and a pleasure to have them at the house.

Professional and explain in detail our repair options and costs.

Mike and Gabriel were very knowledgeable and helpful in their interactions with me. The problem was solved and I was appraised every step of the way on what was needed to resolve the issue

Wes did an excellent job! Very knowledgeable with over 40 years experience. I’m glad an elder statesman of plumbers took my job because there is absolutely no substitute for years of experience. Wes was easy to talk to and he made the experience painless. Thanks again Wes!

Stiven Llano at STATON HVAC & Plumbing came out today for my spring HVAC checkup. He was kind & respectful. He explained what he did, & said he'd email pics. I was unable to get back up before he left to see the work due to recent spinal cord surgery but I am sure he did a great job. Another 5***** great person at STATON to take care of my home . Thanks STATON . I have the comfort care program so I pay monthly so this is $0 . Comfort care provides checkups,discounts etc. I just went & looked at the pics all green everything is perfect not to mention it looks cleaned up back there . Thank you Stiven.I appreciate the care you took especially when I can't be up & about myself .Thanks Stiven,thanks Staton.

Adam is a new technician to Staton but has 23 years of experience and it shows! He took his time with the repair and was able to resolve the issue!

Sam and his co-worker were prompt, professional, knowledgeable and easy to deal with. I’d highly recommend Sam for your issues!! From the beginning conversation on Saturday, and yes they were open and no hidden fees, to the response the same day to the installation, what can you say!!! A company where professionals still exist!! Kudos!!

Stiven did an excellent job. He was both knowledgeable and courteous. Whenever we need Staton service, we will request Stiven.

Josh did a great job!!!

Stephen and was on time, down to Earth, professional and efficient. We will be hiring Staton again 100%

Wes is a superstar. Inspected all plumbing. Replaced water heater same day. Great service. Thank you

Awesome service. Cristian was prompt and very helpful. Thank you

Marquis with Staton Plumbing, Heating & Cooling was vers polite and professional. He made sure I understood what the problem was and got my AC back up and running quickly. I would recommend Staton Plumbing, Heating & Cooling for all your HVAC needs.

First class!

Jaron was great, walked me through what was wrong with my hvac and all my options. Big help!

I am very pleased with the service. From the operator to Nathan every was done seamless and professional. Fast and easy. Hassle free and convenient. You guys saved my day and you showed care to my problem and stress. Thank you and I will recommend you to everyone.

Ja’ron was fantastic! Friendly, professional; quick and efficient with the repair of our A/C system. It was because of him, I signed up for the Comfort Care Club! I definitely look forward to seeing him again!

One of the best experiences I’ve ever had with a service company

Stevin carefully claimed this finding to me which made it easier to make decisions on what should be done. He was very courteous and polite.

Justin and his entire support staff were AMAZING! My hvac needed fully replaced and its in a crawl space under my house. Its literally 100 degrees outside and they worked non stop for 10 hours to get it done, make sure it was working even though they faced a great many hurdles. Couldn't appreciate them more and highly recommend them!!!!

Great service. I’m requesting him again if needed.

I was very pleased with the technician Stiven who came to do the yearly check up on my HVAC unit. Very thorough very informative took care of items that needed to get taken care of so that we would have clean air coming through the system. Very professional.

Nicholas was a outstanding personally and knew his trade. Very professional at what he does . Would highly recommend him to any one for service. Thank you for having him

As a new customer with Staton, I have nothing but praise for their outstanding service. Their entire team has been great to work with- they are professional, responsive and have strong communication with their customers. I am very impressed with the quality and experience of their technicians. Matt Kramer in particular provides outstanding service. He is an excellent technician who diagnoses the problems quickly and goes above and beyond in service.

A very knowledgeable plumber. Very curious and pleasant. Provided a lot of information to help us make a decision.

Joe and his helper were great. They were on time and helped trouble shoot the problem to find out it was a county issue and saved me some money. They went above and beyond. Im very thankful for their help.

Joe Brieg provided outstanding, professional service. He thoroughly explained the work he was doing…he was personable, efficient and knowledgeable

Jason did an amazing job, was very passionate and professional with a lot of feedback, knowledge and support.

Online booking was ideal for scheduling outside of business hours. They called immediately in the morning to confirm and we're out the same day. Robert and James were great. They communicated thoroughly before doing any work and replaced the pipe quickly.

Everything was explained to me! Very pleasant experience!

Very knowledgeable and courteous from the beginning.

Cristian did excellent, very knowledgeable and professional

Cristian was very thorough and explained everything I needed with my system and made sure he got it back to good condition. Highly recommend

Joe F. was our technician and he was great! He had to work with our roof technician to adjust the pipe. He was very understanding about waiting for the other technician! Joe explained everything that he had to do to resolve our sewer smell and the noise from our bathroom tub after we flush the toilet! He was confident about what he was telling us which made us feel like we got the right company for the job! Now we do not hear nor smell anything when we flush our toilet! We will for sure use Staton again!

HVAC maintenance plan check up today. Very professional. Friendly and thorough. Quote for outdoor unit coil cleaning was very high though.

Thorough and informative inspection done by Dre Harper today! Always great to see a young person learning a trade and starting a strong career. We’ll definitely ask for Dre for service in the future.

He was about the most professional plumbing specialist I’ve ever had at my house. He was courteous, a terrific listener, interested in a wide variety of things and explain to me every single thing that he was doing. Asked me questions about what I wanted, what my expectations were, and the whole experience was very much a cooperative one. I was included in every bit of it all along the way

Staton was fantastic from the first point of contact (Brandon) to the project completion (Robert and his apprentice). Timely, knowledgeable, and professional. I'm very happy with the service received and I highly recommend them!

We have used Staton in the past for other issues, and they have always been so professional and on time! We had scheduled a water heater maintenance appointment which turned into a full replacement, but our technician Stephen made it such a seamless process. He was extremely efficient - went to get a new heater and installed it in record time - all within the timeframe we were given. He patiently answered all my questions and gave a thorough explanation of his work. He was also very polite and considerate of our home - wore shoes covers and had floor covers to protect the carpet - all without being asked. We are extremely pleased and grateful for the service!

Water heater installation (first review): We could not be happier with our experience with Staton HC&P, specifically our technician Joe Breig. Staton team was extremely responsive when we needed immediate attention for a leaking water heater. Joe was a consummate professional, who provided us with detailed information on our options and worked diligently to ensure that the work was completed to our satisfaction in the timeline that he provided us. Joe's affable demeanor put us at ease in making such a big decision worth thousands of dollars. We would recommend Joe and Staton team to anyone needing honest and professional work on their water heater installation (and other heating and cooling tasks). Thank you to Joe and Staton team for ensuring that we were happy and satisfied customers! AC/Furnace installation (second review): Since Google doesn't allow two separate reviews for the same business, I'll just add my review for our second experience with Staton here. Just like our first experience, Staton and its team members (Justin Edwards and Darrius Kennedy) were pleasure to work with in replacing our old AC/Furnace. From getting several quotes from Derrick to having the systems installed in one day, we couldn't be happier and more impressed by Staton from start to finish. Justin and Darrius were professional and friendly, and really displayed their expertise in AC/Furnace systems. Even when we ran into an issue due to the layout of our finished basement, Justin was able to recommend a solution that would complete the job without delay and without cutting corners. Truly two professionals doing amazing work. Also, I have to give Staton kudos for their financing options for such a large work. Getting surprised by an even better financing terms from what was initially quoted doesn't happen often, but we were pleasantly surprised by an awesome financing terms to make this project an absolute steal. Thank you! I'm certain that I will be adding more glowing reviews to this one in the future.

Professional and efficient services!! Clearly communicated the estimate and reviewed all the work completed. Great experience all around!

Once again, Staton Plumbing and heating you have sent another caring technician. Plumber Josh Starlings came out to check two major issues. One issue required immediate attention and the other I decided to wait until I had my thorough inspection with Staton. Afterwards, I explained to Josh that I had some concerns about the pipes that were running throughout the home. Josh immediately agreed to check the crawl space to give the pipes a check. While checking it was discovered that there was water running that could not be explained without further investigation. I really appreciate that Josh took his time to listen and check to see where the water was coming from. Josh treated the situation with care. He explained everything that was taking place as well as provided me with photos of the issue. Josh was able to take care of the problem to my satisfaction. A+ to you Josh Starlings for being an A-1 Technician!

Had a wonderful experience with Josh b he replaced me flapper for free due to underlying conditions very sweet boy thank you