Technician very professional and polite. Went through all the information and options that I had. Quick. Would recommend this company. Also Sam from plumbing department came out earlier and he did a great job as well

Responded on a Sunday and came out less than 24 hours on Memorial Day!

Outstanding service. Technicians were prompt; called ahead of arrival. I received a call the day before to confirm they had the correct address, phone number and time of arrival. I was impressed by that extra effort to ensure they had the correct information for the service call. I was very pleased with the efforts made by the technicians to ensure everything was working properly before they left and that I knew how the new thermostat works; explained how my heat pump works in very low temps; were able to answer clearly all my questions. Entered my home using appropriate Covid protocol and booted their shoes to protect my carpet, which I appreciated. Very personable and polite as well as professional. I will definitely recommend them to anyone who may need the services they provide.

I’m very pleased with the plumbing job done by Robert Moyer today (Staton Plumbing). He came out Saturday and did a complete check of the basements and bathrooms. He addressed the leaking pipe in the basement. He returned today to do the repair. He was very courteous and professional and completed the repair in a good time frame. He patiently explained what he was going to do and resolve the issue. Compliments to your company. I would highly recommend Mr. Moyer to take care of your plumbing issues. Thank you, Robert. Cyn Baxter

Joe / Noah were knowledgeable and quick to respond to an urgent leak. They were available during the holiday even when no one else was…. Would highly recommend!

Chip did a great job with my HVAC installation. Thanks Chip!

Christian was punctual, polite and very professional! Very impressed with the level of service we received.

Joe B. did a great job fixing our emergency plumping issue. He addressed it quickly and the cheapest way possible. Looking forward to using Staton Plumping in the future

Amazing job ! With ten people arriving , Patrick came to us after our SOS and installed a new water heater for us before the company arrived! He explained the process and walked us through it step be step Thank you so much, Patrick and Stanton. For responding to our SOS so quickly and expertly,

On time, explained the problem, in and out under one hour

Amazing service....

Jason was professional, had the right tool/ gear. He was knowledgeable. Jadon took the time to educate me and show me the issues. He had a great personality and went the extra mile to ease my nerves on the situation. You do NOT find engaging employees like Jason. He is a gem. Treat him well !.

​We recently contracted Staton Heating Cooling and Plumbing for a Bosch Two Ton Premium Split System heat pump for the upstairs of our nearly 50-year-old house. For the past forty years, our upstairs has been incredibly warm in the summer and uncomfortably cold in the winter despite the addition of new insulation, new windows, and a solar reflective blanket material to the inside of the attic roof. Now in our seventies, we decided we can no longer deal with the extreme temperature differences from the basement, main floor, and upstairs. Consequently, we decided to add a separate unit just for the upstairs. ​From the time Derek Aguayo first sized the job and provided us with the estimate until the first night we turned the system on, Staton personnel were nothing short of outstanding in all phases of the project. The project was broken up into two distinct phases, the first being the installation of the new ductwork in the attic, and the second being the installation of the system. In each phase, the technicians used drop cloths throughout the house and were extremely careful to keep dust to a minimum. They were extremely polite, professional, and patient, answering all the questions we had. On the day of system installation, Rey Mendoza and Ty Helm showed up early to begin. Upon seeing where the air handler was to be installed in the attic, they called for backup (access to the attic is a small 2’x2’ panel in the ceiling in the master closet). Jorge Lainez and Kevin Ruiz arrived within the hour and went to work getting everything up into the attic and connected to the ductwork. When confronted with the problem of running electrical power to the outside unit (the power panel is in the garage on the complete opposite end of the house, with no way to string wire from the garage to the attic), Rey Mendoza devised an elegant and clean way to route power. Several years ago we had the basement finished and the drywalled ceiling covered the wiring to the existing air conditioner. Rey ran the required wiring along the outside of the back of the house under the vinyl siding to the opposite end of the house where the new heat pump was to be installed next to the existing air conditioner. The resulting power run is virtually unnoticeable by anyone who is not actively looking for it. In the early afternoon of the first day in began to rain about the time the crew was installing the outside unit. They immediately erected a “tail gate chalet” to cover the area. They had to install and level a mounting pad in what was a small flower bed, and despite being wet and muddy, they kept a very positive attitude and successfully completed the set-up of the outside unit. Because of the challenges with the layout of the house and the weather, the crew worked nearly 11 hours on the first day. The second day was near perfect weather for the final installation. Rey and Ty were joined that day by Nathan Bark as they ran a cable tray outside the house from the attic to the outside unit for a very clean, professional appearance. After finishing inside installation and cleanup. Rey took time to explain the Smart Thermostat to me. Upon noticing that the wrong return vents were installed, he took the action to return the next day to replace them with filter accommodating vents in each room. Having filters in each second-floor room eliminates having to climb into the attic to replace a single large AprilAire filter. Additionally, filters in each room will help keep the entire ductwork in the attic clean for years to come. When we turned on the system for the first time, the temperature dropped 5 degrees within a half hour. The first night using the new system was heavenly! In summary, we are extremely happy with our experience with Staton Heating Cooling and Plumbing. Everyone was completely professional, knowledgeable, and efficient. We got a great system at a great price that will provide comfortable living for as long as we remain in the house. Thank you

Christian came by for our annual inspection and was super helpful and knowledgeable. He provided specific tips and suggestions.

Ja’Ron was very thorough and helpful. He took his time and explained everything he was doing. He offered recommendations and explained the pros and cons of each recommendation. I’m very pleased and feel valued as a customer. Thank you.

Tim was excellent! He explained everything that he checked while doing Fall HVAC maintenance, including 27 detailed pictures inside and outside the unit. All of the measurements were shown and were in range. I’m very impressed with how thorough and knowledgeable he was. He was very personable and professional, as well. We highly recommend W L Staton and Tim.

Robert and Jesse could not have.been more wonderful. I wish I could give 10 out of five stars. Everything was explained and straight forward. What a great team. Our dog Tobey loved them also. Always a good sign.

Great workers great attitude very helpful and knowledgeable if have another issue would definitely request them !

Joshua was excellent and very knowledgeable

Excellent service for HVAC system check performed by Cristian Sosa-Rodriguez. Christian was pleasant, knowledgeable, and took the time to carefully explain the performance of my system. I would recommend.

Andrew did a great job and explained everything everything to me.

Wes and his partner did a fantastic job. They removed the old WH and installed the new WH in a very cramped HVAC closet. When done we went over all aspects of the job and they answered my questions. The site was left very clean. You would never know that this replacement was done - and we have white carpets. Highly recommend Wes!

Cristian was very knowledgeable technician and did good on my maintenance

JaRon was professional and polite. He accomplished restarting my air conditioning unit and got thermostat working.

Stephen and team did a beautiful courteous job installing new bath plumbing and fixtures. Will use again. Maureen

Marquis Harley did a great job. Was respectful of the property and clearly explained everything. Will definitely use Staton again!

Alan Prince, Nick Hofmann & Timothy Betts were OUTSTANDING in all they did to keep us in our home! Exceptional service, and we can't express enough the gratitude our family has for this team of professionals. 1st class service, and we would not hesitate to recommend them to family, friends and neighbors.

Great experience with Tim. Very thorough and informative. Great experience with Steve 5/19/26. Got my a/c up and running quickly.

Cristian was very helpful and explained everything our system needed

Cristian was very excellent

Dre is great!

Technician Steve Schulz was prompt, professional, knowledgeable, friendly! I really can't say enough good things about him. He got my mom's AC back up and running and dealt with other things ensuring my elderly mother is comfortable and safe. Priceless! Wonderful service. I will be forever grateful! If I could give more than five stars I would!

A HUGE shoutout to Rey, Taylor, Ty’Sean, and Nathan. Our HVAC system was not cooling only heating. A service company told us that there was leakage. We decided to get a second opinion. Josh ( I think) from Staton came out immediately and found the real issue. A new HVAC was the way to go! So glad we did because the system itself is very efficient at both heating and cooling as well as being very quiet! The installation took all day! Pulling out the old and bringing in the new! Being a fairly new home Staton complimented US on the electrical work that was in place! I call that being an honest company! Rey needed to come back with parts for the humidifier and new thermostats. He ran the system backwards and forwards making sure everything was working properly! Helped me install the app on might phone as well! Rey, Taylor, Ty’Sean, and Nathan were friendly, professional, and knowledgeable about everything! Thank you!

Jorge and the other Technician with him it is playing thoroughly what they were going to do to level on my air-conditioning outside unit. They performed the work quickly. They explained what they had done and why showing me the completed job. While they had to remove some bricks and dirt to level the unit, they offered to replace the bricks if I desired. Both of the technicians were polite and professional.

Cristian was great, did good on my maintenance

Quickly determined root cause of my garbage disposal issue, was able to replace it with a new one very quickly. Very friendly, thorough, professional, personable. Highly recommend.

The guy was courteous and Professional in doing their job we like the way it was explained to us and the timely way it was done.

Wonderful job! Love the new hvac! Thank you so very much!

Staton HC&P did a great job! I requested help on Thursday via email and they sent Josh today - EARLY !!! He was very thorough; didn't do work that didn't need to do, was very respectful, explained everything he recommended doing. I would highly recommend both Staton AND Josh!

Very helpful, thorough and punctual. Very happy.

Cristian was prompt, very knowledgeable and helped me with plans that could benefit me

Patrick Dalton and his working partner was professional, thorough, tidy and communicated well. A pleasure. Not my first job with Staton.

He did a nice job!

Great service. Thanks!

Justin diagnosed the problem, ordered the part and got the heat going again. Professional as always.

Robert is very good. Don't lose that guy. Very professional and knowledgeable. Skill level also top notch. Represents your company excellent.

What professionals! Everything done quickly, perfectly, and as promised. A smooth and seamless major job (replacing our entire HVAC system). Couldn't be more pleased: from start to finish, superb service and workmanship, and at competitive prices.

Joe F. did a great job fixing our plumbing issues! Thank you, Joe! He was thorough and very personable! We give him a 5 star review!

This entire evolution was outstanding - we were in a extremis from a timing perspective - the technician was quickly dispatched - Vince was quick and professional and expertly made the repair - all done within our time constraints - thank you Vince and thank you Staton

Staton was amazing. I was able to book a same-day appointment on a Sunday without an extra charge. He repaired our AC quickly and professionally and explained the service contract without it feeling like an upsell. Very pleased with Staton and with their tech Andrew.

Mike and Josh are the best, I had a well issue they came out explained my problem and got right to work repairing it. They made me feel comfortable and helped me understand what went wrong 10/10 🤩

Chip was friendly and great to work with. He installed the vent for my air conditioning and was able to answer any questions I had.

Chip & Craig were very knowledgeable and professional. They were a great team when they installed our unit! Thank you

Joe was very knowledgeable and explained the process to us in layman’s terms. He found the clog in our washer drain and cleared it. He is an excellent plumber!

Matt McClure did amazing work. He was very professional, knowledgeable, polite, respectful and made sure I was satisfied with the work. I would highly request him and this company to complete plumbing and heating issues.

Craig and Chip did an excellent job with our HVAC installation. They were professional, knowledgeable, and took the time to make sure everything was installed correctly and running perfectly. They explained the process clearly, showed up on time, and kept the work area clean throughout the job. The new system works great and we could tell they really care about the quality of their work. I highly recommend Craig and Chip to anyone looking for reliable and professional HVAC service.

Staton is the only plumbing company I would ever use!

Joshua is the most helpful and knowledgeable plumber that I have dealt with, he educate me and gave me many options I highly recommend him.

Andrew was awesome. Explained everything in detail to me and performed the repair of my HVAC system same day!! Appointment was made early morning on line and I had heat by that same afternoon.

Stiven Llanos performed routine maintenance of our HVAC system. He explained what he was doing and let me know the results and answered all my questions about filters and use of the fan. He is a very personable young man and an excellent representative of the Staton company.

Eyondre was very knowledgeable and professional!

Wes provided prompt & friendly service in a way that made everything look simple. He obviously possesses a wealth of experience, coupled with a good sense of humor. I’m glad we called Staton.

Cristian very professional and offers good options with reliability.

The technician showed up on time and was very polite. I’m a young female and he definitely understood that we can be wary of technicians trying to upsell. He told me to do research and verify everything and encouraged thinking before purchasing a new unit. He was very thorough in checking everything out and giving me as much information as possible. He was also kind enough to explain things to me in terms that i understood and was even happy to chat on the phone with my dad so that i was able to make the best choice i could. Definitely recommend.

Great technician and customer service. Very happy with service and professionalism

Vince was very professional and timely. While I needed surprise extra parts, he was able to retrieve said parts and went above the basics.

Extremely fast response (same day) and resolution to our problem (next day). Joe provided an exceptional level of service. He was communicative, patient answering all my questions, prompt, polite and efficient. I felt that everything was handled with care and that our concerns thoroughly addressed. I look forward to having Staton back as part of their service plan that I opted into during this visit.

I recently had a complete HVAC system installed in my home. The technicians Rey, Ty and Johnathan provided exceptional service (in the rain). Not only did they exercise the utmost care by ensuring our floors were covered and completely protected, they discussed the installation process and repeatedly asked if we had any questions or concerns. All three technicians were very professional and courteous for the duration of the process. As an added bonus, Tim provided exceptional customer service when reviewing the best options to replace our old HVAC system. I highly recommend Staton and I am happy to share our exceptional customer experience!

Our hvac tech, Stiven, came out today to perform maintenance and a check up on our heat pump. We use Staton’s maintenance plan and they call when it’s time to get a check up! Stiven created a report on all his work, complete with pictures that he emailed to me. He was very friendly and knowledgeable. I really enjoy working with Staton! They take care of my hvac and plumbing needs!

Joe was on time and did an excellent job solving my shower drain problem. It took less than an hour, but the charge was still $534. A little pricey, I think.

Joe and Logan did a great job and kept me informed at each step.

Cristian was excellent! He communicates well and is a good listener. He appeared knowledgeable and performed all services very efficiently!

Joe was an absolute professional. Got everything inspected and replaced our water heater very quickly and with short notice.

Christian performed a HVAC check today. He arrived on time and performed a thorough inspection and explained everything clearly.

Cristian was very informative snd knowledgeable, and I appreciated his help very much!

My home had a very old HVAC system that needed to be replaced. Staton was able to install the new system the next day after they examined my old system. The installation technicians were very polite and performed there duties in a cohesive and professional manner.

Eyondre provided outstanding service, explaining important aspects of our air conditioning system. He was extremely professional and knowledgeable. This was a visit as part of the Comfort Care program.

Joe was very knowledgeable and explained the process to us in layman’s terms. Well done.

Patrick was an amazing plumber who came by for help. Very professional and kind and wasn’t predatory with pricing like other companies. I will be going back to them when my new toilet arrives. Fixed my leak within a 24 hour turn around time. 10/10

Great customer service !

Terrific work. Professional and quick buy very thorough. Highly recommended.

Contacted Staton Heating, Cooling, & Plumbing to replace a washing mashine drain pan. Matt was awesome, really knows his stuff. Got the job done, taught me a bunch of things in the process, really personable. Would definitely recommend for any plumbing work needed.

I highly recommend Staton and in particular Robert Moyer! He is very knowledgeable, professional and friendly. 5 Stars!!!!

Cristian did a great job checking out our HVAC system and took care of everything im an effective and timely manner

I am very happy with Staton's service. We had two issues going on and Staton's technician, Ja'Ron, diagnosed and fixed both issues quickly. Ja'Ron was knowledgeable and very professional.

Anthony got right to work. He is professional, knowledgeable and respectful. It was a pleasure have him take care of my plumbing concerns.

Joe was great, resolved my issues in a timely manner! Highly recommend!

Cristian was so friendly and helpful. Great service!

Cristian was on time and handled himself in a professional manner. He was knowledgeable and patient, taking time to explain what needed to be explained. There was a question about previous work and he willingly called his manager for clarification. I appreciated his explanation of future work necessary on my AC unit without pressure.

Cristian was professional, on time and explained everything very clearly. I will definitely be calling Staton again for my HVAC and plumbing needs.

A great service personal , he showed up on time he worked hard and found the source of the problem and made the right decision to solve it

Just had maintenance done on my hvac system today. Andrew did a thorough exam and diagnosis. Apparently my previous hvac company was not so thorough... Andrew explained what needed to be done and got to it! He also made recommendations for plumbing maintenance. Thanks Andrew!

Great friendly service! Robert was very professional, knowledgeable and comprehensive!

Very impressed with my tech today. He found a needle in a haystack leak near my water heater and fixed it. Fantastic and friendly too.

The technician Marquis arrived on time with attention to detail. . He was friendly and respectful to my home. Marquis explained the scope of the inspection in detail as well as the complete findings. I really appreciated that Marquis encouraged me to ask questions and entertained all questions with a suitable answer. He made sure there were not any questions left unanswered.

Was able to schedule an appointment in a short turnaround. Rescheduling was seamless. Very communicative on status of tech. There were several additional issues discovered during appt and technician was able to resolve all on same day (including water heater). Friendly staff and technicians!

Mike and Josh were fantastic. Great expertise, professionalism and social skills.

Very professional and courteous. Excellent work. Answered questions.

Oh my goodness! Stephen is so wonderful. Explained everything, was very clear (me not understanding most of it at first) and very kind. Everything was clean and beautiful when he left. He was on time and fast!

Stiven Llano was courteous, efficient and skilled. He explained every check against every part as well as a thorough explanation of the recommended maintenance. Extremely pleased with his work and communication.

Received great service today and was able to complete all repairs in a very timely fashion. I will definitely use their services again.

I’m very happy with the service I received. I was kept informed of what to expect and what was going through each step of the process. Joe and the young man with him were great. Couldn’t have asked for two nicer guys. At the end, I was given instructions regarding the hot water heater and to call if any issues might arise, which I am sure won’t be any problems because it was obvious they both knew what they were doing

Called Staton on a Sunday for emergency needs. Tech arrived about 4 hours after call and was professional, quick, and knew his stuff. Would recommend Staton if you need quality work and reasonable price.

Cristian was very thorough, on time, and explained everything really well. He made sure my capacitor was replaced so I wouldn’t have any problems in the future. Highly recommend him!

Ja'Ron came out and helped to install my new thermostat. Wiring was showing is age but he was able to get it installed quickly and professionally, while cleaning up the treats nest of wires from previous thermostat.

From the moment I called Staton about my air conditioner needing repair I felt that I was in good, capable hands. Josh S initially came out to do the diagnostic on my unit. He was incredibly knowledgeable about my particular HVAC system, he was kind and patient in answering my questions. Josh also addressed an issue I had been having with my two toilets. Per my request, the needed work was completed by Josh S, and I couldn't be more pleased. I have such peace of mind about the work that was done, and about Staton Heating, Cooling & Plumbing as a whole. The customer service is impeccable. The customer service representatives are so personable and responsive to your needs. I also spoke with Adam in another department, as I had a question about my bill, also a pleasure to speak with and my question was promptly resolved. I will certainly be using Staton going forward.

This visit was because of a 'user error'... after some quick investigating on a Sunday afternoon, a pressure relief valve was found to be stuck. Technician Jason was friendly and happy that the problem solved itself! No charge, but earning future business!

I was so excited to get same day service on a Friday afternoon after discovering I had no hot water. Matt was assigned to assist me with my issue. He was so thorough and explained everything he was going to do. He gave me various options to fix the issues and considered my financial position. He was very knowledgeable and I felt comfortable that I was in good hands. He worked late and stayed until he felt the job was to his and my expectations. Thanks Matt!!! PS. Thank you to the person that received my call, you treated me so kind!!!

Absolutely terrific service. We recently purchased an aging cottage. JT gave us a complete evaluation and explanation of our plumbing and water system. Tony had previously come through with a snake camera and explained our full drain and septic system status. Aaron serviced our HVAC and taught us about nuances of the fancy thermostat. We got a listing of potential repairs/upgrades, very honest prioritization and listing of alternatives. We felt no pressure to do anything not absolutely needed. Strongly recommend Staton.

Jason did a great job! At our house on time, explained everything well and even set us perfectly for our new dishwasher delivery tomorrow.

Very professional..you should be proud to have Patrick on your team.

I had Alan and nick for an emergency line replacement. These guys were professional and very intelligent. They not only replaced the line but checked to make sure there were no other leaks in my home giving me peace of mind. They cleaned up well and managed to save my pine panel wall

Cristian was very nice, very helpful. Got a service technician scheduled right away to help me with my system

Cristian did a thorough job inspecting our system. He was very polite and informed us about what he was doing.

Showed up within the timeframe set. Eyondre was super courteous and efficient in his check of the system. Went through his findings with us and showed us his recommendations. There was no pressure to get any work done immediately which is always nice. Made sure we were happy with the report and asked if we had any questions. Really made it feel like the “ball was in our court the whole time” Very appreciative.

Cristian was very friendly and helpful during his service visit even thought he had to give me bad news about my AC unit. He was detail oriented when explaining the issues and helped me schedule a follow up appointment.

Edit: This company is amazing and really pour back to the community. Today we had the Trio Chip, Graig and Jake come in and install a new HVAC system in our home, not only did they arrive on time, but they were knowledgeable, efficient and great at their job. They were so nice and talked me through the process, they just had all around great customer service, they even went as far as to look into a pipe that was leaking and was able to fix it the same day. I also got to meet Will Staton, really nice and funny man with a great personality to back up a great company, even talked about their free ice cream truck. I would hands down recommend this company and recommend the trio. My home finally feels comfortable again, thank you to the whole Staton Crew. Andrew was prompt and very nice. He came in and checked our HVAC unit for us and gave me a detailed explanation of the issues. Thank you Andrew. Also would recommend Staton, they promptly answer calls and were able to schedule service quickly. We were promptly updated on when they would arrive and kept in the loop of scheduling.

What a great experience with Joshua B. He was very thorough and personable. Gave me all options/prices for the work. I would recommend Joshua if you want a great experience!!

Patrick was just fantastic explaining everything to me

Completed work efficiently and as discussed.

Cristian performed a spring check-up on both of my systems and did a very thorough job. He explained the systems and his findings, and ensured I had copies of his reports before he left. All in all, a good experience.

Cristian was great and explained all what needed to be done!

Cristian was great for the service and explaining stuff.

Steven was highly professional and polite. He did a maintenance check on my AC system and explained his findings and recommendations with pictures. Very well done.

Cristian was great at identifying issues and improvements to make to our HVAC system. I highly recommend Staton!

Adding to this first review as I can't figure out how to creat a new review. We had a leak from a corroded hole in a 50 year old cast iron sewer pipe. Staton came out and gave us a free estimate. They quoted $2800 for the repair, but ended up only charging $2300 as Noah (our plumber) didn't need as much material as his original estimate. I mean WOW! Noah's main objective was to make the repair at the LEAST COST AND INCONVENIENCE to us! Staton could have charged us the full estimate and we would have paid it, and gladly. So, if you are looking for an honest, professional, and just plain kind plumbing company Staton should be your first pick!!! Patrick was great! We had an emergency water heater leak at 6 PM. He was here in less than an hour, drained the tank and we'll get our new water heater next day. We joined their monthly customer club for $18/month and saved $700 + 15%. Staton was a real like saver. They saved our basement!!

Joe did great work and he knocked it all out in one day. Happy to have Staton for my plumbing service.

Cristian was very friendly, and explained to me what my system needed. Would recommend

Stephen was nothing less than outstanding!

On time, professional, explained service and friendly!

Justin and Darrius were the ultimate professionals. They were at my house installing our new HVAC system ALL DAY! They were kind, respectful, polite, and patient when my husband and I had 1 million questions about our new system. We are pleased with our new unit and system.

Robert did a great job and kept me informed at each step.

Mike and Josh were excellent. Having a leak is stressful, but they were able to find and fix the leak and prevent it from happening again.

Stephen and Alan did an excellent job installing my water heater and bathroom faucet. They completed the work in a timely manner and answered all of my questions. I would highly recommend Staton for your plumbing needs.

Joe Breig came to my house to work on several plumbing issues I had. He is very knowledgeable very courteous and very professional. I feel very comfortable having him work in my house and would recommend Joe to anyone needing an excellent plumbing experience.

cristian was great!

Professional and very informative.

Patrick the plumber arrived at the early early end on the appointment window(always preferred so that 4 hours isn't spent waiting around). I really appreciate the respect for my time and home and the finished product was excellent

Cristian is very helpful. Explaining detail by detail regarding our cooling system. Highly recommended.

William was efficient and kept us informed on his progress on the job. He was courteous and professional throughout.

As a new customer with Staton, I have nothing but praise for their outstanding service. Their entire team has been great to work with- they are professional, responsive and have strong communication with their customers. I am very impressed with the quality and experience of their technicians. Matt Kramer in particular provides outstanding service. He is an excellent technician who diagnoses the problems quickly and goes above and beyond in service.

Josh did an amazing job switching out our very large electric hot water heater with a new gas-fueled tankless system. He had to vent through the side of the house, attach an acid neutralization filter and run-off, extend the gas line and build a wall to mount it all. The result was a beautifully organized system that works efficiently throughout the house. Josh was professional and communicated well before, during and after the installation. He took pride in the installation and we are really happy with the result. Highly recommend Josh and Staton!

Mr. Fanning was very good. Professional. Patient. He was at my home on April 13th. He called ahead to confirm my appointment and the reason for the repair visit. Mr. Fanning gave me an arrival time update, and he arrived on time. He snaked the drain pipe that is connected from the outside into the kitchen under the sink. He replaced the PVC pipe P trap and tail piece that is connected to that drain pipe. This resolved the problem of the water standing in my sink and very slowly draining. This also resolved a leak at connection between the sink drain and the P trap. Upon completion of the work, Mr. Fanning told me to call Staton if there’s any problem with the repair he completed. Staton service has a one year warranty and they will return to fix the problem free of charge. It’s been 6 days since he completed the repair. The water drains from the sink immediately and there have been no leaks. Thank you!

He was so very professional and made sure I understood everything he was doing. He took the extra effort to relay the information to my son over the phone. Don’t loose this guy!😁

I was very impressed. I usually never leave feedback, but in this case I have to make an exception. Mat , Tony and Joe were all great.

Sam was wonderful perfect gentleman easy to talk to

Staton is super dependable, responds quickly, and does quality work. Ja’Ron made sure I understood what the issue was, and clearly presented several different options to fix it.

Great technician and customer service. Very happy with service and professionalism

Ja’Ron was very thorough and respectful. He checked my AC System and couldn’t find any significant issues that needed to be addressed at the present time. Of course my system didn’t make the noise I called them for. I would definitely recommend Ja’Ron for any future issues I may have! They have a very inclusive comfort care membership too! Which I signed up for. Thank you Staton for your friendly customer service.

My service was great and the technician, Josh, was amazing. He was knowledgeable, personable, explained things well and was just made it a great experience.

Justin came out to do a check up on HVAC system. was very professional and showed ready to get my HVAC system ready for the summer months. He was very helpful and answered all my questions. I'll be a staton customer for life👍🏻

Just a total professional with manors to make my wife feel good. Thanks Sam!!

It was pleasure working with Chip and Craig today on the check-up for our new heat pump/AC. They were quick and efficient and took the time to answer all my questions. Five stars.

Thank you Staton for providing same day service! My Technician Mike Leedy arrived timely, exhibited excellent customer service, and knows his craft. Staton Employees always do great work! This is why, I am a repeat customer!

Ja'Ron Coates did a great job and got the air conditioning up and running again. In addition, he took time and explained every step in detail as to what he had to do to repair the unit. Finally, he gave us options which were helpful and hopefully they will work moving forward. Ja'Ron was awesome !!! 😃👍

Staton Heating and Cooling did a great job in installing a new furnace in my home. After the lead tech, Steve S., identified the multiple problems with my previous furnace that had stopped working, the company got me a great deal on a new one and had it installed within a day. Additionally, their ongoing service plan is extremely competitive in its pricing and helps to ensure a long life for my new equipment. Thanks and I really appreciate the repair and service.

Ja’ron C did a fantastic job replacing my HVAC motor that was making noise. He was quick and efficient. 5 stars!

Andrew was prompt and very nice. He came in and checked our HVAC unit for us and gave me a detailed explanation of the issues. Thank you Andrew. Also would recommend Staton, they promptly answer calls and were able to schedule service quickly. We were promptly updated on when they would arrive and kept in the loop of scheduling.

Cristian great help and great overview of all work that is needed to be done

I recently had my HVAC system diagnosed and repaired by a technician named Justin from Staton, and I couldn't be more satisfied with the service. After receiving a much higher quote from another company. From start to finish, Justin was incredibly professional and attentive. He took the time to explain the issues with my system and the necessary repairs, ensuring I felt informed and comfortable with the process. His friendly demeanor and expertise made the experience enjoyable, and I truly appreciated the care he took in his work. I highly recommend Justin and Staton for any HVAC needs—he exceeds expectations and truly values his customers.

Justin is so knowledgeable and gave me options based off my budget. He just replaced my HVAV system in a quick turnaround timeframe. He also cleaned up perfectly after the job!!

Cristian did an outstanding job today

Stephen Stuart did a fantastic job setting up my gas cooktop, new sink, and doing my annual plumbing inspection. There were a few unforeseen barriers that made the solution a little less straightforward and Stephen went above and beyond to resolve any issues, while explaining everything he was doing. I would absolutely recommend him to assist with your plumbing needs. 5/5

Noah inspected the area of concern and gave me options. He worked efficiently with his helper and fixed that pesky spigot right up. Good team!

Ja’Ron did an amazing job with my HVAC unit and was very informative with laying out options we had to fix the issue.10/10 would recommend to everyone.

We have had our fair share of techs at our home this last year and a half. Chip outshines all of them!!!! Steve and Chip will be my requests from this point forward:)

Robert provided outstanding service!. The repair was beautifully done and he even helped us troubleshoot a separate leak with our clothes washer.

Mr. Coates arrived right on time and immediately assessed and fixed my AC concerns. Definitely a true professional and will absolutely call Staton back when needed.

Staton continues to provide outstanding customer service. Office staff courteous and prompt. My tech this time was Joshua B.He was professional and polite, and went out of his way to complete the services to my satisfaction. Answered all my questions. Would absolutely recommend to anyone in need of plumbing or HVAC services.

Sam was great.

In December, Justin Edwards installed my new HVAC unit, and I couldn’t be happier with both the system and the service. He was efficient, friendly, and took the time to walk me through everything with clear, helpful instructions. It’s now April, and he came back to inspect the cooling system for the warmer months. Everything is still running perfectly, and he offered more great advice on how to keep it that way. Highly recommend Staton and Justin Edwards to anyone looking for reliable heating and cooling service or installation.

The team was absolutely amazing ! Rodney, William, and Derick provided me with all of the support I needed and went above and beyond to give me service. They installed an entire new unit and walked me through things step by step ! This teams service is unparalleled !

Courteous and engaging. Hard to rate service... It was just checking install on new equipment. Chip explained what he was doing and helped me understand what to look for to evaluate normal functioning of our split unit vs performance issues. Will definitely use them again!

Joe was great Great communication

I called W.L. Staton Plumbing with a leaky washer hookup issue and they gave me a four hour window (same day). The tech, TJ, showed up an hour after I had called and assessed the issue. He outlined the work (and price) that needed to be done. All work was completed and once finished the area was spotless and fully cleaned. TJ was very professional and accommodating with the few questions that I asked. Excellent! Ok

Super knowledgeable and felt safe with Justin and his crew in my home. Took time to help explain things and answer my questions.

Cristian came over this morning to do an annual Spring HVAC tuneup and inspection. He perform diagnostic on the whole system and explained everything what he did. Very thorough. I like that.

Josh Sneed was excellent. Prompt, friendly, confident and knowledgeable. He found that the a/c was not working properly because a prior technician accident disconnected a wire to the compressor. So there was no charge at all.

Very knowledgeable and very professional. Only company not to charge travel fees to help there customers

I was very impressed with the knowledge and how thoroughly they inspected the issue. I felt like they were very upfront and honest.

Jason and Drew were extremely helpful in assessing what plumbing work needs to be done for planned bathroom renovations. They gave me multiple options, including suggestions on how to keep costs down. The walked me through the process of what work needed to be done first, second, third, etc., and what other contractor work likely would be necessary. Highly recommend! Update …. Jason was a pleasure to work with and was always very prompt in responding to questions/concerns/issues that cropped up during our bathroom renovation. Would highly recommend him. Five stars!

We’ve been customers of Stanton for a few years now and appreciate their efforts everytime they come out. Chip Burger and his crew were able to work with our schedule and came to install a long overdue replacement HVAC system on a Sunday. Really appreciate the flexibility. They did a great job and removed all the debris, ensuring we were satisfied before they left.

Chip and Dale were great! They were on time and very professional. Highly recommend.

They came on time and completed the work earlier than expected.

Josh is as phenomenal, very knowledgeable and did an amazing job on installing a new hot water heater

Mike and Gabe did a great job. They had to deal with the county to get water shut off which was not a simple turn of a valve. But once they got the county squared away all went great. Kept me in the know the whole time. Job was professionally done. Cleanup was as if they were never here. I will be using Staton for all my plumbing/ HVAC needs.

Anthony was professional, knowledgeable, and personable. He explained everything so I understood the work and my options. Fully recommend Anthony, my technician.

Steve always did a great job with anything HVAC related! Way to go Steve and Staton!

Justin was amazing! He was honest worked hard and made sure all of my needs were taken care of! Definitely recommend for all HVAC needs!

The technician Justin Edwards was great!! Super easy to talk to, showed up on time, and knew exactly what he was doing. He explained everything in a way that actually made sense. You can tell he really cares about doing a good job. Everything’s working perfect now—definitely appreciate him and would recommend him to anyone.

As before, Cristian did a great job!

What 100% recommend Staton and cooling for all of your HVAC needs. Justin and Darrius were polite, courteous and very informative with everything they did. My system is in tiptop shape. And what made me feel the most comfortable was they told me that they have my back and they want me to be satisfied with my purchase 100%

Cristian did a great job with my coil cleaning, very professional.

Cristian did a good job, was timely and professional and help take care of our system.

Stephen is very knowlegable, professional, personable, and overall excellent! He gives a straight and honest diagnosis of the situation. Definitely requesting him again.

Prompt and efficient service.

On time, great communication, very professional. Recommend highly!!!!👍👍

Jaron was quick to solve our issue. He was very friendly and patient with the questions I had.

Robert came on time, expertly diagnosed and fixed the problem. Explained what he had done and steps I can take to avoid a similar problem in the future.

Was professional, showed up when office said he would