Reviews

Joe was so detailed oriented to every part of the job. What a huge difference from the last company we had before Staton. Every time we have an issue the job is handled so much better. I recommend Staton to all of our clients.

The technicians took the time to explain everything and answer all my questions. They were knowledgeable, pleasant and hardworking.

Grace was professional, on time, and had a high attention to detail. The work was great and the issue was fixed.

Staton was great to work with. We had two issues (shower leak and a failing sump pump). Shawn, our tech, was very professional and explained everything that he was going to do. He got us up and running again in very quick fashion and now everything works again!! Thank you, Shawn! And sorry you had to get a little wet!! We will be calling you again for future plumbing needs! Ben

I was looking for a plumber and my neighbor suggested Staton. She said she had a great experience with Staton fixing her A/C and said they do plumbing as well. I'm so glad I did. I had a great experience with Staton from the front desk to the plumbers. Everyone was very friendly, professional, and answered all of my questions. They went above their duties. The plumbers Mike and Gabe did a fantastic job on my plumming. I highly recommend Staton.

The representative of W.L. Staton, Dylan Bauer, was very professional and thorough. He spent time correctly diagnosing the problems and addressed them quickly. We were very happy with the service.

Jarrell came out for a pretty routine clogged drain, but he did a great job and was very friendly. Another great Staton plumber!

Great experience with Tim. Very thorough and informative.

Excellent service. Very professional, efficient, knowledgeable and kind. I highly recommend for your heating and AC needs.

Tim was excellent! He went over all of the details and was incredibly polite. You cannot go wrong with Staton!

The technicians were very helpful and explained everything thoroughly.. thank you for the fast service

Ja’Ron was a very good technician. He was open, honest, professional and knowledgeable. We would hire Ja’Ron and WL Staton again.

After using several other well known companies, i decided to try one more and i am so glad i did. Staton listened to what i wanted and instead of forcing me to spend $$$$, they helped me find a plan that would fit my immediate need. I will forever use this company from now on. I called them at 1240pm, they were at my house by 2pm and completed the work by 415pm. Thank you!!!!!

TJ did a fantastic job repairing my AC! He is very knowledgeable in his field and explained everything in detail. He also has a wonderful positive attitude! I would highly recommend TJ and Stanton for any AC repairs!

I realized this morning that my kitchen pipes were clogged. I called Staton and they came out within a couple of hours! Joe B. was excellent and very knowledgeable. He worked hard and was able to unclog my pipes. I am very pleased with this company and would highly recommend it!

My wife and I have used W.L. Staton for two times for separate issues and have had excellent service both times. First, we had a leak causing water damage that Stephen and Trey were able to address and fix while keeping me informed every step of the way. Second, our aging HVAC system stopped working and Andrew was quick to come out and diagnose the issue, Vincent then helped make sure we got the best possible solution at a price we could afford, and lastly Rodney & Kurt did a top notch removal & installation of the indoor & outdoor unit while also taking the time to walk me through every new component and change that was made. Thanks for all the continued help!

This was my first experience with Stanton. I was new to town and hopeful I had made a good choice for my A/C repair. They exceeded my expectations and I am so happy I called. Aaron Simon my tech, was great! He kept me informed through the whole process and was in and out in less than 2 hours. Best of all when he left I was in a cool home! I will definitely be using Staton again to keep my system running smoothly!

Joe was one of the best tech’s I have had. five stars over all the other services I recently had. He went above and beyond what was expected. I am glad I chose Staton Heating, Cooling & Plumbing

Quick and efficient. Great service.

Very courteous, quick and very professional service. I was very impressed how quickly both technician went about their work and were very responsive to any and all questions I had. I have no hesitation in recommending them to anyone looking for reliable, honest, and professional HVAC technicians. Thank you for sending Alexander and his coworker to service and troubleshoot my two HVAC systems.

Ja’Ron was amazing, very professional and quickly fixed our A/C issue. Thank you!

Great professional crew and install for my AC and furnace.

We had a sewer pump fail on a Saturday morning. Staton was at the house reviewing by 10Am and left before 2 after having replaced it. Excellent and quick service.

Best service I have ever had!!! Mike and Gabriel came out immediately to check on the hot water heater, and were there the very next day, on time, to install a new one. They were extremely professional, courteous and friendly. They went above and beyond in giving us the best service possible. They treated us like we were family and made sure everything was done perfectly! I will always ask for them if I need service!!! WL Staton is very lucky to have them as employees!! WL Staton is a great company with excellent service! Chelsea in the office was a gem and so very helpful and kind as well! I would highly recommend this company! No need to look elsewhere!! Sincerely, Trish and Alex

Last night I had an upstairs kitchen sink that I couldn't unclog, causing standing water in a basement sink and threatening to overflow if the upstairs kitchen sink was used. This morning I booked online an appointment with Staton. As soon as their office opened, they contacted me and by 9:45 this morning, my problem had been solved! Joe Fanning is an absolute pro! He quickly diagnosed the location of the clog, explained how it would be resolved, and gave a very reasonable price before beginning work. Knowledgeable, proficient, courteous...exactly what you expect from experienced professionals. I will definitely use Staton and hopefully Joe for any future plumbing needs. An excellent company!

Absolutely impressed with the plumbing work Grace did. She went above and beyond, was professional, punctual, and extremely knowledgeable. She walked me through every step, explaining what she was doing n educating me as a homeowner. Had multiple Staton employees at the house today. Now that is what I call customer service!

Great friendly service! Robert was very professional, knowledgeable and comprehensive!

Aaron arrived promptly. He was able to diagnose the issue, provide a quote & perform services immediately. He was polite, professional, and knowledgeable. I would expressly ask for him again should I need further HVAC services.

My second time using Staton and they are very professional and did excellent work for a reasonable price.

Rodney did a great job installing our new HVAC system: he’s very professional and took the time to make sure everything was done right!

Timely responses, phone and arrivals. Provides efficient and effective service. Communicates clearly, describing repairs needed and solutions even… I can understand. Am considering HVAC replacement for above service reasons.

Quick and efficient. Great service.

Tim showed up on time explained everything he was going to do and talked me through it while he was working. All Statons techs and sales people have been courteous and polite.

Great! Definitely will be using WLS for all upcoming plumbing needs.

He was great!! He did a wonderful job and was a good salesman for your services.

Steve was great! Was just a check up as a new member and identified an issue that needed fixing and took care of it right away!! Very professional and courteous!!

A very knowledgeable technician. Polite and courteous and willing to explain everything so I knew what was going to be done. Did an excellent job and left the area clean and tidy. All in all a very good experience and I will recommend W. L. Staton to anyone.

Scott was terrific and found a creative solution to a difficult request. Great job.

Jeff resolved a somewhat urgent issue promptly and efficiently and took time to go over some other issues in this 18 year old home that need addressing. Very appreciative of Jeff going the extra strange mile.

Polite, professional and great to work with!

Tim Chin did the most thorough job checking our HVAC. He is by a true professional. We will request him for all future service.

Grace did an outstanding job repairing the water cartridge in my shower. It was an unusual fit and required more than normal adjustments to get it right. I’m not sure many people would have the patience to push through such a frustrating situation it required much trial and error plus two flights of stairs for the shut off valve. I am extremely grateful for her perseverance, thank you Grace! She is an asset to your team!!

Staton quickly scheduled me in, was able to get to our house quicker than scheduled! Joe was able to quickly diagnose, find the problem and quickly fix the problem! I would highly recommend Staton to anyone and their services!

Joe was so detailed oriented to every part of the job. What a huge difference from the last company we had before Staton. Every time we have an issue the job is handled so much better. I recommend Staton to all of our clients.

They arrived early. Worked very hard and very professionally.They got job done earlier than expected. I'm pleased with their work.

Technician Aaron was polite, knowledgeable, thorough and walked me through what he was doing as he was doing it so I could better understand the system. The pricing was fair and reasonable. Overall highest quality service.

Shawn did a great job installing my sediment filter. He was professional and quick. He took a video of the filter so I will know how to replace the filter.

Brandon was very professional. He installed 2 toilets and a kitchen faucet in a timely manner. He was very helpful, providing advice on how to get longevity on the items installed.

Jeff was personable, knowledgeable and efficient. I felt comfortable and secure with h and his work.

Mister Breig provided us with efficient and excellent service. He explained our options and the scope of the service with clarity. We are greatful for all that was done.

Great service. Plumbing technician was on time and did a professional job. I’ll definitely recommend.

Frank came out from Staton Heating, Cooling, & Plumbing. Frank was efficient, competent and above all was a very nice man. A man who takes the time to explain the problem. Frank, thanks for being here and helping us. Steve Smear

Vince was great. Very thorough, professional and knowledgeable. Fixed our issue!

Quick and professional advice with a smile!

Great service - first time with Staton - Aaron Simon was professional, friendly, knew his stuff, and fixed our heater. All same day - within an hour of my request I got a confirmation call and help arrived in a timely manner. Our 35-years HVAC & Plumbing guy is retiring and we signed up with Staton today! Great work, all!

Brandon has been awesome on both trips to our home! He won our trust with his breadth of knowledge and thoroughness in his explanations of our plumbing issues and how to resolve them. Brandon is patient with all our questions, polite, professional, clean, and even quite funny. I will most certainly request Brandon for all our plumbing needs.

Jarrell was fantastic!

Update 6/25 - Just had summer HVAC maintenance inspection performed by Alex L. and his helper William. They did a fantastic and thorough job. Being toward the end of the day, they could have easily felt rushed, but the exact opposite is true, they took their time making sure everything was done 100% right, and their passion, professionalism and knowledge showed. Not one screw left untightened or reinstalled on the equipment! They left it better or as good as they found it. Very happy with the service received and feel confident we are good to go for the summer now. Call this company. You will not be disappointed. Update 2/25 - We just finished a 4-system dual fuel HP Trane system install in Bethesda, MD with WL Staton. Let me just say this. It is very difficult to find a good HVAC company nowadays, with how many there are and so many opinions; however, your search should end here, and let me explain why. Even if you spend the time diligently researching products and interviewing contractors (good salesmen), at the end of the day it comes down to the quality of the installation when determining how well your system will function and how long it will last. Proper sizing and following through with best practices are key components to a new system's longevity and reliability. This company has apprentices that do top-notch work and could almost do full installations themselves. The lead installers are beyond professional in terms of their quality of work and attention to detail. I have seen it because I have done business with them multiple times, working with several of their employees on various jobs, and they have always come through with top-notch work and have handled any special requests with professionalism. After all, the majority of HVAC system installations are retrofits and are rather custom, especially on older homes. Installing an HVAC system is a LOT of work, and it requires a great level of skill and TIME. I have a great appreciation for this industry and the people who do things right for the benefit of their customers and the equipment. This company's employees use all the right modern tools, equipment and procedures to install your system perfectly from the start, according to manufacturer's instructions. I would like everyone to know that you will not be making a mistake by going with this company at all. Original Review: They did a remarkable job with a Trane dual fuel heat pump installation in Annapolis, MD. Very clean and professional work. System performs flawlessly. You can tell they take pride in doing great work. Derick the salesman was everything you could ask for in a sales rep - humble, good listener, not overselling, just overall a great experience from start to finish. UPDATE 10/24: They recently completed another full installation for my cousin in Potomac, MD. As a commercial HVAC/controls engineer, I know about the importance of top-notch work when it comes to installation, from longevity and reliability standpoints. These guys nail every aspect of it. They installed all equipment strictly "by the books." Very impressed by the workmanship and clear attention to detail with their installation crew and process. All of their employees were so friendly and cordial throughout the process. Not every company knows how to both commission and configure equipment once installed, but these folks do, and they do so very well. They flow nitrogen while brazing (very important, not everyone does), configure all furnace airflow/gas pressure settings to your home's needs, perform load calculations when warranted, and the list goes on. You will not be displeased with their services! The quality speaks for itself. Finding this company has been like finding a gold mine honestly. Hard to come by these days. So glad they service a wide area in MD.

What a great pleasure it was to have two of the nicest service technician's installing Pex valves under our kitchen. Very knowledgeable, well trained, enthusiastic, and above all else they did excellent high quality work. They are a credit to your company. I would recommend them to anybody needing plumbing work. And you can take that to the bank.

Andrew did a great job! He explained things as he went, offered suggestions for future improvements and completed things in a timely manner. I greatly appreciate his professionalism and thorough inspection of my HVAC unit.

Justin, Tito, & Jorge along with Jesse did an excellent job installing my hvac units. Justin & Tito had to overcome a problem which they did with the help from Jorge & Jesse. They worked well as a team lead by Justin. Job well done!! Mike V

Joe arrived on time and was efficient for our emergency problem.

Fantastic service! Saved me from having to wait 5-6 weeks for AC service this summer!

Thanks to Joe Therres from Staton Heating, Cooling & Plumbing! He and his assistant are Neat Freaks and extremely talented plumbers! Not only did they identify the problem quickly, but they repaired the problem quickly and left my home as clean as they found it, in fact they may have cleaned up things that they were not responsible for! Never rushed, very thorough and careful, they did an amazing job in cleaning, repairing and replacing parts on my Gas Water Heater and saved me thousands of dollars by avoiding the replacement of an operating system that still has life in it! Ask for Joe by name and you will not be disappointed!

Outstanding work. Would highly recommend to anyone. Needed all pipes in the home replaced (4 baths and kitchen). The guys completed the job in 3 days at the price I was quoted in the original estimate. Very professional and completed the job without needing to remove too much drywall.

Joe F was super understanding and willing to show and educate me on why something was up with my system. I really appreciated his work ethic ! He was extremely tidy, knowledgeable and most of all personable. Thanks again for the quick same day repair!

Charged my over 80 yr old mom $467 to change filters in RO system, 5 filters, took him about 15 minutes. *** UPDATE -someone reached out and said this was an error and would credit her the overage. I deeply appreciate the human customer service!!!!

Joe was very professional and pleasant. He did a great job and did not try to push extra work on me. I also was very impressed with the company emailing a picture of the technician who would be doing the job.

Great job! Explained everything perfectly, got the job done quickly. Couldn’t be happier.

Expensive but Very professional and effective.

I would give Grace 10 stars if I could. She was very professional and knowledgeable. Incredibly thorough. If I need any plumbing work done I would want Grace to do it.

Jarrell was professional and friendly. He resolved our issue immediately with no complications. We highly recommend Jarrell and Staton plumbing!

Rodney and Kurt were great! Clear information and clean work.

. Very thorough very professional very friendly. And based on the work highly competent.

Stephen and Trey did an amazing job replacing my old toilet with a new pressure assist toilet. Stephen also found an old leak and he was able to fix that as well. I literally called WL Staton at about 1pm today and I have a brand new toilet at 4pm. This is the best plumber I have ever used. Highly recommend!

Aaron and his partner were nothing short of EXCEPTIONAL!! They came in, and not only assessed The situation, but found a way to complete the repair while saving me money at the same time. I would definitely call them again.

Hose bib repair and inside valve repair

The technician was a professional.

Stanton responded with in a hour of reaching out on a Friday of Memorial Day weekend. The technician Stephen was very knowledgeable and able to repair our sewer pipe in just over an hour. Price was reasonable for the emergency service. Will certainly use them again in the future.

Great craftsmanship

Jarrell did a great job!

Matt was extremely skilled and professional. He explained the issues and options at the beginning and throughout the installation of a new kitchen faucet and water filter. I continue to be really happy with WL Staton Plumbing.

Robert and Logan were very professional and polite.Top notch guys highly recommend them.

These guys are great. They are super friendly and knowledgeable. TJ had my mini-split unit up and running again in less than 30 minutes.

We had a leaking line coming from our well. Staton came out the next morning –– on time. I was afraid they'd have to dig up the whole yard but they knew exactly where to dig a small hole and what to do. In passing, my wife mentioned low water pressure. They knew they neighborhood and offered to pull and inspect the well pump (which was on its last leg) and the holding tank (which was fine). We asked them for a check valve in the house and they very logically walked us through the pros/cons and why they don't recommend it. When they left, we had better water pressure than we'd ever had and we couldn't even tell they had been there. Had them out again to service our HVAC and they replaced a failing capacitor. But it was the way they did it that was so cool. He showed me the meter and explained what the capacitor does. The whole time I'm thinking, "These guys really love what they do and they're proud of their work." It's refreshing. We're hard to please and Staton blew us away.

They arrived on time, were professional and polite, and completed the installation in a timely fashion. They also took the time to do a thorough cleanup and walk me through the new unit and its features.

Stephen was great; the service was well done and taken care of quickly and the scope of the work was well explained. Would recommend

Saton showed up to make repairs the same day I called. Their services and materials were top notch, and the technician explained everything beforehand.

Matt was great. He got everything done quickly and well. A real pleasure to deal with.

Fantastic! Very personable and professional. On time with job coming and going. Great experience working with Justin.

Thank you ! Josh and Logan for the great install on my new toilets . Wonderful service and team 👏 Happy customer 😀

Joe was great. He explained everything that was going on, what he was doing and next steps. In addition he was polite and very friendly. My overall experience thus far has been great. Many thanks.

Thanks to Joe Therres from Staton Heating, Cooling & Plumbing! He and his assistant are Neat Freaks and extremely talented plumbers! Not only did they identify the problem quickly, but they repaired the problem quickly and left my home as clean as they found it, in fact they may have cleaned up things that they were not responsible for! Never rushed, very thorough and careful, they did an amazing job in cleaning, repairing and replacing parts on my Gas Water Heater and saved me thousands of dollars by avoiding the replacement of an operating system that still has life in it! Ask for Joe by name and you will not be disappointed!

It was an expensive replacement/installation but in our old home with questionable previous maintenance, I’m happy we had the professional care and attention that was provided. Will work with Staton again.

Jeff resolved a somewhat urgent issue promptly and efficiently and took time to go over some other issues in this 18 year old home that need addressing. Very appreciative of Jeff going the extra strange mile.

Frank is wonderful! He is quick and efficient and takes his time to show and explain everything. I will continue to use Staton for their professionalism, efficiency and timeliness!

Highly recommend STATON. Called first thing in the morning and was able to get a early afternoon appointment. Completed repairs in a timely manner. Steve and Dillon were great. Explained everything and very courteous.

Great customer service and very responsive to schedule needs and questions.

Staton was amazingly prompt in response and very professionally managed. Steve Schulz was clear about everything taking place as they resolved my main house heat pump issue. Following that Rodney Porter replaced a heat pump and air handler on the addition of my house - and that installation experience was flawless. Rodney focused both on doing the job right and making sure the customer was informed on everything they needed to know.

Tj did very good work. I found him to be very knowledgeable and very pleasant, definitely, five stars

Steve was excellent, very customer focused.

Frank did a excellent job. He informed me about the best way to use the disposal. That was greatly appreciated. He gets 5 ⭐️⭐️⭐️⭐️⭐️ from me!

He was about the most professional plumbing specialist I’ve ever had at my house. He was courteous, a terrific listener, interested in a wide variety of things and explain to me every single thing that he was doing. Asked me questions about what I wanted, what my expectations were, and the whole experience was very much a cooperative one. I was included in every bit of it all along the way

Tim arrived on time and completed a detailed inspection of both system. He took pictures of all findings and explained them clearly. All maintenance, repairs and upgrades were promptly addressed and Tim made sure we received all available discounts. Highly recommend.

Frank did a great job!

Staton was EXCELLENT from start to finish. Our technician, Alexander Luz was knowledgeable, efficient, and friendly. Would recommend STATON to everybody 👍🏼👌🏼👏🏼

Friendly and efficient technician. Installed the tank and explained why the old one was leaking.

Excellent customer service! Got a call minutes after my website inquiry and service was scheduled quickly. Matt did a great job and very professional. Even took a few minutes after the job to explain another issue with my water heater. Will definitely call Staton for my next repair!

Excellent service. Very knowledgeable. Fast and efficient service. Will use them again when needed

Contacted W.L Station Plumbing due to a leak the Receptionist/Dispatcher was Amanda, she was very pleasant to talk to while expressing issues! Great interpersonal skills. Joe T was the 2nd tech to come out for the issue, we requested a second opinion from the first leak assessment. Joe was very knowledgeable, respectful, nice and patient while my Wife and I explained things, and I asked a million and one questions! Problems have been resolved. HIGHLY RECOMMEND using this company.

Staton was amazingly prompt in response and very professionally managed. Steve Schulz was clear about everything taking place as they resolved my heat pump issue.

Aaron is a terrific technician who walked us through exactly what needed to occur and made necessary recommendations.

Joe was timely, friendly, and the mechanical repair was performed on our shower mixer as requested. I am holding back the fifth star due to the finishing. The old caulk was not completely removed from the faucet trim, the new caulk was not applied thoroughly, and plumbers putty waste was left in the tub and on the fixture. Otherwise, good experience.

Good experience.

I had an emergency sewer backup. The first company I called told me twice someone would call. After 2 hours no plumber. I called Staton and their plumbers were there in 45 minutes. They were the best, professional, courteous and cleaned everything before they left. They are the plumbers I will call in the future. Thank you Joe and your team. EG

Staton is the absolute best—hands down. We had a wide array of plumbing issues that Matt solved for us. 5 stars for Matt and Staton!

Tony and his helper were very professional and efficient with their time while installing a new unit.

Robert was great to deal with from start to finish while keeping me informed throughout the process of how the install was going. Great quality work done.

Jeff is absolutely fantastic! He’s so knowledgeable and thorough. He provides great advice and wonderful customer service!

Frank Morgan was a delightful technician to work with! He diagnosed my problem and fixed it quickly and efficiently. I will definitely use his services again?

Vince was courteous and explained everything to me. He also helped me change out my water filter.

I was fortunate that I found a reputable company. Staton plumbing sent an experience technician to handle my plumbing problem. The results were better than expected. I would recommend Mr. Leedy to my friends.

Mr. Justin is a dedicated and very knowledgeable person. He demonstrated a lot of passion for the job. He is very calm and he showed a lot of respect for our property. I will recommend him for your HVAC at all time. He knows the job!

Great experience start to finish. Estimator was knowledgeable and the installation team was professional and fast. Would highly recommend!

Joe did an amazing job. He does great work and did what was best for me and my situation. I’d highly recommend, very personable and a pet friendly guy as well. The team also got me a professional as soon as possible along with helping me out being a first time customer! They won my business and will recommend to neighbors.

Mr. Stephen Stuart was excellent technician and did an awesome job with unclogging my bathroom toilet. I didn't have a problem with making the the payment because it was worth it! Thank you for your business!

We have a Fujitsu mini split. For some reason a lot of HVAC companies won’t work on it. This is the third company in the last five years and I think we found the holy Grail. Our service tech TJ was absolutely fantastic. Not only did he fix it better than anyone has ever fixed it before, and when I say fix it, I mean actually got the temperature down to where it was blowing air that was 50 some degrees. The last two companies we used could never get it to blow below 68°. He explained to me everything he was doing. He suggested some inexpensive, but efficient possible fixes that none of the other companies suggested. And I have found my new HVAC company. I’m gonna join their monthly Service plan for $20 a month. I wish I would’ve called these guys sooner. Highly recommend!!!

Super service. Had to go and find the part at a supply house, and even with that, had the job done in a few hours. Will use you again.

Mr. Chin did an absolutely amazing job! He was courteous and professional. He explained what was needed and addressed the issue. Equally, Staton employees were excellent as well. Staton is now my “go to” for Cooling, Heating, and Plumbing needs. Pete A., (Military Vet) Severn, MD

Jeff was exceptional. He was extremely straight forward and it was obvious his years of experience as he worked with me to troubleshoot and identify areas of our home that needed attention.

Mr Schulz was wonderful. He took the time to discuss the problem and the solutions. He also was polite.

Brandon was very professional, knowledgeable, and efficient. He did a fine job. My only issue would be with the cost to purchase and install an 8 inch outside faucet. $500+ seemed to be a serious over charge, which was dictated by the company.

Mr. Luke Perron from Staton did very well. He’s very knowledgeable, dedicated and very respectful. He gave adequate information with detailed explanations to help us make a decision. I will definitely recommend him to everybody that needs his services.

Rodney Porter did an awesome job installing my HVAC system. He was very friendly and professional. I highly recommend Staton to anyone in need of heating, cooling and plumbing needs/repairs.

He was great - had to crawl on gravel to make repair-

Phenomenal work! Installed a brand new sink within 10 minutes.

Explained clearly the reasons for kitchen faucet leaking. Gave different options to fix it. Promptly completed the job. Very friendly and professional employee! Thanks for helping us Joe!!

Steve Schultz and his assistant, Will, were very thorough with their work and have great communication skills besides being customer oriented and professional explaining each step.

Knowledgeable and excellent quality

Brandon was exceptional, I am please.

Everything a customer would want in a Plumbing, Heating and Cooling service. Calling in and requesting service was easy and quick. Called Saturday, and a technician came out by mid-day Sunday. The tech Joe Breig called when he was on his was. He was very nice, explained everything, and answered any questions I had. Staton will be first one my list for any problems I have in the future. Thank You.

We were needing to get our water heater replaced. Not only was I able to make a same day appointment, but Mike and Gabriel were able to get it all completed today! I couldn’t be more appreciative of them! They both were super friendly and so patient with us (especially having to work with the warranty company) They even removed their shoes before walking through out the house! I cannot recommend them enough!!

I’ve found my new go-to plumber. Jarrell’s can-do attitude overcame some unexpected obstacles and got the job done! Spectacular customer service!

Aaron was our technician and he was extremely helpful and thorough. He’s trust worthy and I genuinely feel like he is looking out for our best interests. Would highly recommend.

Thank you ! Josh and Logan for the great install on my new toilets . Wonderful service and team 👏 Happy customer 😀

Joe and Logan were great! They were able to explain everything in a very courteous and professional way and got right to work to get the problem fixed in no time! I was very pleased with the service and will definitely use this company again!

Steve is knowledgeable, helpful, and was able to quickly diagnose and fix our AC unit.

Well it’s never good news to find out you need a new water heater it I’m happy to report that Mike Leedy at Statons did a superior job replacing it. He was professional, yet personable. He and his assistant were careful and kept the area clean and went the extra effort to leave it looking nicer than it had. A couple hours later Jesse came to find out why my air conditioner wasn’t cooling. He replace the capacitor and it was fixed and put in a new register that was easier to adjust. He also reflected the professional, personal attitude that I’ve come to expect from this company. They want their clients to be completely satisfied.

TJ did a fantastic job repairing my AC! He is very knowledgeable in his field and explained everything in detail. He also has a wonderful positive attitude! I would highly recommend TJ and Stanton for any AC repairs!

The gentlemen were excellent! I will recommend your company.

Thank you, Tony! Great job installing our new HVAC system. Tony is very professional, worked quickly and efficiently.

Always so great!

Shawn has done plumbing work at our house three times now. He does excellent work and is always professional. I would recommend Staton to anyone for plumbing or HVAC. Customer service is excellent.

Mr Mina was terrific. Knowledgeable, personable and effecient. I would highly recommend him for your HVAC needs. Also, the communications from Staton was great and the appointment was easy to make. Thank you.

The team at Staton from Derek to Tony and Antonio did a great job installing a mini-split unit for my house. The installation team treated my house as their own and kept me updated throughout the process!

Great, prompt service. Friendly and helpful. Would confidently recommend to all my neighbors.

Great service! Knowledgeable and friendly.

Mike was extremely competent and professional in the delivery of service. Every aspect working with Staton was excellent from start to finish.

Prompt. Courteous. Efficient. All around excellence.

JT is always so kind and helpful! While I don’t like seeing him so often, I really appreciate him!

Matt showed up and quickly started working on our issue. He was respectful and polite. We were very happy with his work and how quickly he responded to our home. We've had multiple technicians from Staton work in our home over the past few months—including a plumber for a refrigerator issue, an HVAC installation, and a heater replacement—and each experience has been outstanding. Every technician arrived within the time frame promised, and each one was professional, courteous, and highly skilled. One thing that really sets Staton apart is their excellent communication process. Any time we’ve needed a repair, they returned our call within 30 minutes. Shortly after, we received a message with the scheduled time window, a photo of the technician, and even a short background on who would be coming to our home. This added a great level of comfort and trust. When the technicians arrive, they get straight to work and stay focused throughout the day to make sure everything gets done properly. They're not only efficient but also personable, always maintaining a positive attitude and reassuring us that they would take care of the issue. We truly appreciate the level of service and professionalism that Staton provides, and because of that, we’ll continue to choose them for all our HVAC and plumbing needs. Highly recommend!

James was very professional & detailed in his service visit.

TJ was wonderful, polite, timely and efficient.

Excellent service, Joe is very knowledgeable and explained everything upfront. I'll definitely use Staton again.

We’re selling our house and the disposal broke on Easter Saturday, and we have 5 prospective buyers coming on Monday. Luke Perren showed up on Easter Sunday to replace it; thirty minutes, in and out! Great service! Luke showed up on time and was truly professional in all aspects of his service. Thank you Staton and thank you Luke for responding as quickly as you did and fixing a major problem Dennis McGee Arnold

Thanks to Joe Therres from Staton Heating, Cooling & Plumbing! He and his assistant are Neat Freaks and extremely talented plumbers! Not only did they identify the problem quickly, but they repaired the problem quickly and left my home as clean as they found it, in fact they may have cleaned up things that they were not responsible for! Never rushed, very thorough and careful, they did an amazing job in cleaning, repairing and replacing parts on my Gas Water Heater and saved me thousands of dollars by avoiding the replacement of an operating system that still has life in it! Ask for Joe by name and you will not be disappointed!

Excellent work!

Tony was knowledgeable, friendly and very professional. I have been very satisfied with the quality of the work performed by this company. Keep doing a great job!

Matt McClure was amazing! Knowledgeable kind Thorough and a pleasure to be around! Thank you so very much!

Experienced HVAC person came, late on Friday before a holiday: Robert. I called a different person: Vincent who directed my call to the office. The office person called right away and was just as caring and concerned with my problem. EXCELLENT customer service by the Staton Team. I recommend this company.

Thank you ! Josh and Logan for the great install on my new toilets . Wonderful service and team 👏 Happy customer 😀

Jeff was professional and reassuring with the knowledge he shared and the work he performed. We feel confident that he did his best work.

Very good professional service. Detail oriented. Everything explained in plain terms when I didn’t understand.

Super nice. Super knowledgable. Excellent service.

Shawn was very knowledgeable and completed the work quickly and accurately. He has a wonderful positive attitude! Very pleased with this company!

I gave 5 stars based on punctuality and professionalism. Matt explained the work required and was happy to answer any questions i had. The work was completed in a timely manner. I am also pleased with the work that was done - I am now able to wash and dry all the clothes that have been piling up.

Good attitude and got the job done quickly

Shawn was very knowledgeable and completed the work quickly and accurately. He has a wonderful positive attitude! Very pleased with this company!

Steve Schultz and his assistant, Will, were very thorough with their work and have great communication skills besides being customer oriented and professional explaining each step.

Excellent repair work to my knowledge. Also very personable and customer service oriented.

Ben and team did a great job On the A/C tune up. Saved me $ long term fixing items that were not right or energy efficient

Josh was great. Very friendly and very knowledgeable.

I couldn't have been more happy with the service. Top notch.

Very professional, fast, and efficient.

Joe and his helper were very friendly and completed the job with excellent results. I would highly recommend them

Matt McClure was amazing! Knowledgeable kind Thorough and a pleasure to be around! Thank you so very much!

Thanks to Joe Therres from Staton Heating, Cooling & Plumbing! He and his assistant are Neat Freaks and extremely talented plumbers! Not only did they identify the problem quickly, but they repaired the problem quickly and left my home as clean as they found it, in fact they may have cleaned up things that they were not responsible for! Never rushed, very thorough and careful, they did an amazing job in cleaning, repairing and replacing parts on my Gas Water Heater and saved me thousands of dollars by avoiding the replacement of an operating system that still has life in it! Ask for Joe by name and you will not be disappointed!

Had a high water bill and Staton came out the very next day and diagnosed a water main failure. Big job but it was done quickly and professionally. Many thanks.

Arrived on time. Protected my floors. Removed all old equipment and left area clean. Answered all my questions. Wonderful service. Will definitely call again.

Jarrell worked out a complicated piping issue and satisfactorily fixed our plumbing issue. Plus he kept us informed as to what he was doing and is extremely professional and personable.

The company acted quickly in getting parts and performing the repair. I have signed up for their membership plan and I’m looking forward to a year of support pairing. Crossing my fingers it is worth it!

Thank you ! Josh and Logan for the great install on my new toilets . Wonderful service and team 👏 Happy customer 😀

TJ was extremely competent, thorough and professional. He explained the issues and options with photographs, and answered all of my questions. He even brought treats for our dogs! I continue to be impressed with WL Staton Plumbing.

Aaron was friendly, kind,efficient, knowledgeable & helpful. He took into account that I just had surgery & I struggled to walk . He had things set back up both when he left for parts & when he was finished so I was not inconvieanced. He fixed the problem & made it. Easy for me. I greatly appreciate that.

Vince did an excellent job! The plumbing issue has been solved. He gave great advice in investing in copper verses plastic and the price difference. Five stars

Stephen is professional and a delight to work with. Love this company

I thought Rodney Porter and his crew arrived at their job site ready to rock They paid attention to detail and took the high road for a quality installation while keeping a clean job site. At the end they reviewed the details of the system and explained the safety features of the new system with me and walked me through the steps for the SMART thermostat controller and iPhone app. We look forward to hopefully many years of heating and cooling from our new Bosch system; installation and maintenance by Staton.

I highly recommend Staton Heating, Cooling, and Plumbing! From the initial call with Scott to the excellent work completed by Mike and Gabriel, the entire experience exceeded expectations. If you’re looking for true professionals who deliver top-notch service from start to finish, this is the team to call.

Aaron Simon was superb. He was careful and professional, and worked hard to make sure everything went well. And it did.