Toilet Repair

Crisis averted! Thanks to the kind, professional crew from Staton. My mom’s basement started filling up with water from an overflow valve. One call to Staton got a crew scheduled quickly. They were effective, communicative, and clean. Real pros

Tim Chin did an excellent job on my fall maintenance! He went above and beyond in explaining the work and provided photos, and did everything he could to make me feel like a valued customer. My only regret is waiting this long to switch to Staton! Well done to all involved in my onboarding as a new client. Thank you!

Tim Chin is with WL Staton, who recently installed the system. They have been excellent every step of the way. Highly recommended.

Joe Breig was very knowledgeable about what he was doing. He upgraded one thing on the water pressure. Thank you for being here on short notice for the upstairs bathroom sink

Vince was excellent, friendly, and patient with me while installing new bathroom sink. He completed job professionally.

Technician was knowledgeable and provided excellent customer service

Timely responses, phone and arrivals. Provides efficient and effective service. Communicates clearly, describing repairs needed and solutions even… I can understand. Am considering HVAC replacement for above service reasons. Update: company chosen, HVAC installed a week ago, and well done. Extreme care was given to protecting surfaces, walls, flooring, in relatively small condo. In addition, Rodney fixed a very old I’ll fitting bifold door removed for installment. Enjoying a much more energy efficient system. Today Staton,”no waitin” was needed again to replace my master bath toilet. Sent Chris Gatton, plumber extraordinaire. He offered to check other plumbing concerns, found one problematic, and included in estimates He chose the appropriate fixtures, first asking for my input and approval; his esthetic advice was spot on. Chris exemplified service excellence, with his ability to communicate that a job is only well done when the company’s goal of achieving customer satisfaction is achieved. It was.

Shawn with Staton provided 5 star service with a smile

Friendly, knowledgeable workman. Very helpful. Went out of his way to inform me about various issues and costs with my HVAC and water heater. Disconnected the gas line to our kitchen range and even vacuumed out any gas that may have remained in the line. Wonderful man!

Excellent job. Robert was careful to explain everything.