Burst and Frozen Pipes

11/18/2025: Called Staton for a heat pump check-up and found out we had a faulty starter which could cause major problems down the road. Andrew my Staton technician clearly explained everything to me , but put no pressure on me to get it fixed immediately. I decided to get the job done at a great price. Andrew was awesome. He took care of my problem. He was a very professional, caring individual. I am very pleased with the results. I will not hesitate to call Staton again should I have another problem with my heat pump. What a wonderful company. I went down into the basement this morning (7/21/21 - Wednesday) and I found another leak in my overhead copper piping. I tried to fix it myself, but I made it much worse. I even had to turn the water off because of water escaping from the copper pipe. I called Stanton and was greeted by a very nice caring lady, and W. L. Staton was able to come out in the morning to fix my leak. Joe and Paul were very nice polite professionals I immediately took a liking to them . They ended up replacing all the copper hot water pipes in the basement ceiling for a very reasonable price. They quoted me the price before they began the work! (I had many other small leaks in these pipes.) They did a great job. NO MORE LEAKS!! I will recommend them to others, and they will be my go to plumbers from now on. Thank you W. L. Stanton!!

Luke from WL Staton Plumbing did an (Excellent Job) . He replaced our 2 outdoor hose bibs with New frost free outdoor hose bibs. Great Job Luke. .

Called first thing in the morning to state he would be here in 30 mins. Arrived on time and completed the work very fast. Super appreciative and very professional. Will definitely use Staton again. First experience with Staton and needless to say will use again

W. L. Staton was quick to respond to a domestic hot water outage on the same morning that I called for help. Vince Harris did a great job of performing routine maintenance on two Navien tankless hot water heaters, then making a hour-long trip to pick up a replacement part for one that failed on one of the units. His work was excellent, he was very courteous, and he went out of his way to pick up the part I needed to get my whole system up and running again. I will be calling W. L. Staton again for future maintenance and repairs on these units.

Jarrell was professional and friendly. He resolved our issue immediately with no complications. We highly recommend Jarrell and Staton plumbing!

Tim is an outstanding hvac tech and knowledgeable about his trade. He answered our questions simply and we appreciate him for that.

Joe Fanning was our Plumming tech. He did a very good job assessing the situation and the issue. Gave me a quote as to what he was going to do to correct the problem. He was very polite and courteous and respected our property. He did a great job in repairing the leaky pipe. Cleaned up the area and then explain to me what he did had me test it.

Very nice and professional.

Tim was excellent! He explained everything that he checked while doing Fall HVAC maintenance, including 27 detailed pictures inside and outside the unit. All of the measurements were shown and were in range. I’m very impressed with how thorough and knowledgeable he was. He was very personable and professional, as well. We highly recommend W L Staton and Tim.

Steve Stuart did great job