Serving central Maryland & eastern shore
Staton Family Promise
100% Satisfaction Guarantee
Staton Heating, Cooling & Plumbing guarantees you will be 100% satisfied with the service or installation that we provide. If you are not fully satisfied, we will return at no charge and correct the situation. If for any reason, we cannot correct the issue we will refund your money. You can feel confident that you will be 100% satisfied with our service.
Lifetime Workmanship Guarantee
Staton Heating, Cooling & Plumbing backs all of our installations with a Lifetime Workmanship Guranatee. Because of the attention to detail and quality materials used, we can confidently include this guarantee on every install. It includes:
- Any copper line set we installed
- Ductwork installed by us
- System stands or plaforms
- Venting
- Condensate drain lines
- Emergency drain pans
- Low voltage wiring ran by us
Labor Warranty For New Installations
Staton Heating, Cooling & Plumbing provides a labor warranty on every system we install. The labor warranties range from one year to ten years depending on the system purchased. Combined with the manufacturer’s parts warranty this provides complete warranty coverage during the labor warranty duration. (Regular annual maintenance is required to maintain the warranty at an additional cost if not included with system purchase.)
No Lemon Guarantee
Staton Heating, Cooling & Plumbing guarantees you will not get a lemon. If your system has a major issue such as compressor failure or multiple repair issues in the first 90 days after installation, we will replace the system and not just replace the parts.
Best Value Guarantee
With our quality equipment, thorough installation process, included warranties, accessories, and maintenance, at Staton Heating, Cooling & Plumbing we guarantee you will get more for less. If you do a competitor’s comparative quote for less, we will beat it by at least $400.
Performance Guarantee
When you purchase the recommended system from Staton Heating, Cooling & Plumbing we guarantee the efficiency and performance of that system. Depending on the purchased system, this includes energy savings up to 20%, proper heating and cooling, and balanced air flow throughout your home.
Client Testimonials
REAL REVIEWS FROM REAL CLIENTS
Patricia Clark
2 days ago
Vince was great! He reviewed everything that needed to get done, explained it in layman’s terms to me and got most of everything repaired in one hour. I really thought that my plumbing repairs were going to be complicated. Not So! I’m so glad I called Staton.
I called Staton again this time for my washer & dryer hook ups. The hot and cold valves were corroded from a previous leak. Frank was wonderful. He finished ahead of schedule and did a beautiful job.
Thanks Staton, thanks Frank
James Waters
2 days ago
They came on time and completed the work earlier than expected.
Ron Schneider
3 days ago
Great service. Always on time efficient. The work is done right the first time for a reasonable price. Joe is awesome.
Ron
Ben Carter
3 days ago
Knowledgeable and friendly service. James was punctual and knew exactly how to handle an issue with old cast iron pipes. Great work!
Jixa H
3 days ago
Tony, Justin and their team did a great and clean job setting up our new Dual AC system. Everything works well.
Joe Lafferty
3 days ago
Santos, was very thorough and knew his trade. My AC units are in way better condition.
Kevin Bradshaw
4 days ago
Thank you to Derick for getting our new furnace scheduled on a quick turnaround and Justin for installing it and doing a great job! Great customer service and answered all questions and even rewired our shutoff to make our space more functional and bring awareness to where the switch is.
Jennifer Dietrich
4 days ago
I’m glad I finally called experts. I had other companies come to assess a well pump situation, but when this company came out, the difference was clear. The process from diagnosis to repair was very transparent, fairly priced, and quickly accomplished. Rob Was friendly, professional, and communicative throughout the entire process. This company handled the situation that felt like I was not being taken advantage of, but was being guided through a remedy..
Chaffee Shopping
4 days ago
Technician was expedient and knowledgeable!
Lori Akguner
4 days ago
I highly recommend Staton and in particular Luke Perron! He is very knowledgeable and professional and patiently answered all my questions. He recognized a problem with my copper pipes and scheduled repairs for the next day. I'm very pleased with the outcome.