Staton Family Promise

100% Satisfaction Guarantee

Staton Heating, Cooling & Plumbing guarantees you will be 100% satisfied with the service or installation that we provide. If you are not fully satisfied, we will return at no charge and correct the situation. If for any reason, we cannot correct the issue we will refund your money. You can feel confident that you will be 100% satisfied with our service.

Lifetime Workmanship Guarantee

Staton Heating, Cooling & Plumbing backs all of our installations with a Lifetime Workmanship Guranatee. Because of the attention to detail and quality materials used, we can confidently include this guarantee on every install. It includes:
  • Any copper line set we installed
  • Ductwork installed by us
  • System stands or plaforms
  • Venting
  • Condensate drain lines
  • Emergency drain pans
  • Low voltage wiring ran by us

Labor Warranty For New Installations

Staton Heating, Cooling & Plumbing provides a labor warranty on every system we install. The labor warranties range from one year to ten years depending on the system purchased. Combined with the manufacturer’s parts warranty this provides complete warranty coverage during the labor warranty duration. (Regular annual maintenance is required to maintain the warranty at an additional cost if not included with system purchase.)

No Lemon Guarantee

Staton Heating, Cooling & Plumbing guarantees you will not get a lemon. If your system has a major issue such as compressor failure or multiple repair issues in the first 90 days after installation, we will replace the system and not just replace the parts.

Best Value Guarantee

With our quality equipment, thorough installation process, included warranties, accessories, and maintenance, at Staton Heating, Cooling & Plumbing we guarantee you will get more for less. If you do a competitor’s comparative quote for less, we will beat it by at least $400.

Performance Guarantee

When you purchase the recommended system from Staton Heating, Cooling & Plumbing we guarantee the efficiency and performance of that system. Depending on the purchased system, this includes energy savings up to 20%, proper heating and cooling, and balanced air flow throughout your home.
Client Testimonials

REAL REVIEWS FROM REAL CLIENTS

4.9 Google Rating

Seth Yaffo
21 hours ago
Excellent, friendly service all around.
keith dove
22 hours ago
Very professional and knowledgeable. Explains things in a way you understand .
Lynn Parry
1 day ago
Technician Vince was professional, pleasant, and had wonderful manner of presentation. Timely and efficient work well done with thorough cleanup. Very glad I called this company!
T C
1 day ago
After making an appointment, the plumber showed up early, which helped me out a great deal. The task was quickly completed in a timely fashion. A minor problem did arise but was quickly remedied to my satisfaction by the staff
Stephen Criscuoli
2 days ago
Jarrell the technician came out to replace a faulty toilet in my elderly parents home. He was respectful, polite, and explained everything he was going to do before he did it. He made sure my parents were comfortable with the work prior to leaving. And all.this was done in the middle of a power outage. Outstanding work!!
Dave Black
2 days ago
Outstanding in every respect!! A KEEPER.Professional and thorough. I would hire Joe in a minute. CAPT Dave Black USN Ret
Susan Gemmell
2 days ago
Very prompt and courteous
Michael Viens
2 days ago
Frank was great. Found issue and repaired and verified fix was working
Alfredo Cercado jr.
2 days ago
Fast and reliable. Made me comfortable with making the right decisions!
Matthew Schwarz
3 days ago
Really appreciate CJ's work.