Staton Family Promise

100% Satisfaction Guarantee

Staton Heating, Cooling & Plumbing guarantees you will be 100% satisfied with the service or installation that we provide. If you are not fully satisfied, we will return at no charge and correct the situation. If for any reason, we cannot correct the issue we will refund your money. You can feel confident that you will be 100% satisfied with our service.

Lifetime Workmanship Guarantee

Staton Heating, Cooling & Plumbing backs all of our installations with a Lifetime Workmanship Guranatee. Because of the attention to detail and quality materials used, we can confidently include this guarantee on every install. It includes:
  • Any copper line set we installed
  • Ductwork installed by us
  • System stands or plaforms
  • Venting
  • Condensate drain lines
  • Emergency drain pans
  • Low voltage wiring ran by us

Labor Warranty For New Installations

Staton Heating, Cooling & Plumbing provides a labor warranty on every system we install. The labor warranties range from one year to ten years depending on the system purchased. Combined with the manufacturer’s parts warranty this provides complete warranty coverage during the labor warranty duration. (Regular annual maintenance is required to maintain the warranty at an additional cost if not included with system purchase.)

No Lemon Guarantee

Staton Heating, Cooling & Plumbing guarantees you will not get a lemon. If your system has a major issue such as compressor failure or multiple repair issues in the first 90 days after installation, we will replace the system and not just replace the parts.

Best Value Guarantee

With our quality equipment, thorough installation process, included warranties, accessories, and maintenance, at Staton Heating, Cooling & Plumbing we guarantee you will get more for less. If you do a competitor’s comparative quote for less, we will beat it by at least $400.

Performance Guarantee

When you purchase the recommended system from Staton Heating, Cooling & Plumbing we guarantee the efficiency and performance of that system. Depending on the purchased system, this includes energy savings up to 20%, proper heating and cooling, and balanced air flow throughout your home.
Client Testimonials

REAL REVIEWS FROM REAL CLIENTS

4.9 Google Rating

Rashel Castelgrande
15 hours ago
Professional and knowledgeable
Linnae OFlahavan
17 hours ago
Scheduling with the scheduling service was quite hectic but thankfully Matt came out to repair a gas leak within a few hours of me calling. Matt was friendly professional and made repaired my gas line. I feel my house is safe again and the service was quick.
Frances Trischmann
18 hours ago
Robert was exceptionally good at explaining the issues we were having with our plumbing. He gave us several options of what needed to be done, what could wait awhile and what we could think about for the future. He explained the customer care package and how it could benefit us today and in the future. The work was completed just as he explained it would be and in the time frame too. Finally, Robert pointed out to us what was done and explaining future tune up appointments provided in the customer care package. We felt we had a great friend helping us out of a potential devastating situation!!
Lisa Woynerowski
19 hours ago
Great experience!! Amazing job!
Toni Smith
20 hours ago
Joe is the best service rep ever. Explained the steps, reasons why, and cost. Staton is the reason why we had our daughter sign up for the service plan
JD Engels
21 hours ago
Jason was prompt and courteous plus technically excellent k
Craven Engels
21 hours ago
Took car of several issues and was professional and provided valuable information.
Bernie Helms
2 days ago
Shawn is an excellent mechanic. He cares about what is repairing and cleans up when finished. Plus he is a good guy.
Brittany Krueger
2 days ago
Joe Breig was thorough, informative, and efficient. He answered all of my questions and figured out a corroded anode rod in my water heater was causing a burning smell in my bathrooms.
Andre
2 days ago
Mike is a great guy he explained what was needed before anything was done even suggested future projects for the house. The price was fair and the response time was quick I really appreciate it . Thanks again
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