Staton Family Promise

100% Satisfaction Guarantee

Staton Heating, Cooling & Plumbing guarantees you will be 100% satisfied with the service or installation that we provide. If you are not fully satisfied, we will return at no charge and correct the situation. If for any reason, we cannot correct the issue we will refund your money. You can feel confident that you will be 100% satisfied with our service.

Lifetime Workmanship Guarantee

Staton Heating, Cooling & Plumbing backs all of our installations with a Lifetime Workmanship Guranatee. Because of the attention to detail and quality materials used, we can confidently include this guarantee on every install. It includes:
  • Any copper line set we installed
  • Ductwork installed by us
  • System stands or plaforms
  • Venting
  • Condensate drain lines
  • Emergency drain pans
  • Low voltage wiring ran by us

Labor Warranty For New Installations

Staton Heating, Cooling & Plumbing provides a labor warranty on every system we install. The labor warranties range from one year to ten years depending on the system purchased. Combined with the manufacturer’s parts warranty this provides complete warranty coverage during the labor warranty duration. (Regular annual maintenance is required to maintain the warranty at an additional cost if not included with system purchase.)

No Lemon Guarantee

Staton Heating, Cooling & Plumbing guarantees you will not get a lemon. If your system has a major issue such as compressor failure or multiple repair issues in the first 90 days after installation, we will replace the system and not just replace the parts.

Best Value Guarantee

With our quality equipment, thorough installation process, included warranties, accessories, and maintenance, at Staton Heating, Cooling & Plumbing we guarantee you will get more for less. If you do a competitor’s comparative quote for less, we will beat it by at least $400.

Performance Guarantee

When you purchase the recommended system from Staton Heating, Cooling & Plumbing we guarantee the efficiency and performance of that system. Depending on the purchased system, this includes energy savings up to 20%, proper heating and cooling, and balanced air flow throughout your home.
Client Testimonials

REAL REVIEWS FROM REAL CLIENTS

4.9 Google Rating

Alexa Dawson
4 days ago
Staton was amazing. I was able to book a same-day appointment on a Sunday without an extra charge. He repaired our AC quickly and professionally and explained the service contract without it feeling like an upsell. Very pleased with Staton and with their tech Andrew.
Calli Clements
4 days ago
Mike and Josh are the best, I had a well issue they came out explained my problem and got right to work repairing it. They made me feel comfortable and helped me understand what went wrong 10/10 🤩
James Welch
4 days ago
Chip was friendly and great to work with. He installed the vent for my air conditioning and was able to answer any questions I had.
Diane Pierpont
5 days ago
Chip & Craig were very knowledgeable and professional. They were a great team when they installed our unit! Thank you
John Lott
5 days ago
Joe was very knowledgeable and explained the process to us in layman’s terms. He found the clog in our washer drain and cleared it. He is an excellent plumber!
Mimi 64
6 days ago
Matt McClure did amazing work. He was very professional, knowledgeable, polite, respectful and made sure I was satisfied with the work. I would highly request him and this company to complete plumbing and heating issues.
Christian Wells
6 days ago
Craig and Chip did an excellent job with our HVAC installation. They were professional, knowledgeable, and took the time to make sure everything was installed correctly and running perfectly. They explained the process clearly, showed up on time, and kept the work area clean throughout the job. The new system works great and we could tell they really care about the quality of their work. I highly recommend Craig and Chip to anyone looking for reliable and professional HVAC service.
frannie white
7 days ago
Staton is the only plumbing company I would ever use!
Elin Corson
7 days ago
Joshua is the most helpful and knowledgeable plumber that I have dealt with, he educate me and gave me many options I highly recommend him.
Carole Rosasco
1 week ago
Andrew was awesome. Explained everything in detail to me and performed the repair of my HVAC system same day!! Appointment was made early morning on line and I had heat by that same afternoon.