Staton Family Promise

100% Satisfaction Guarantee

Staton Heating, Cooling & Plumbing guarantees you will be 100% satisfied with the service or installation that we provide. If you are not fully satisfied, we will return at no charge and correct the situation. If for any reason, we cannot correct the issue we will refund your money. You can feel confident that you will be 100% satisfied with our service.

Lifetime Workmanship Guarantee

Staton Heating, Cooling & Plumbing backs all of our installations with a Lifetime Workmanship Guranatee. Because of the attention to detail and quality materials used, we can confidently include this guarantee on every install. It includes:
  • Any copper line set we installed
  • Ductwork installed by us
  • System stands or plaforms
  • Venting
  • Condensate drain lines
  • Emergency drain pans
  • Low voltage wiring ran by us

Labor Warranty For New Installations

Staton Heating, Cooling & Plumbing provides a labor warranty on every system we install. The labor warranties range from one year to ten years depending on the system purchased. Combined with the manufacturer’s parts warranty this provides complete warranty coverage during the labor warranty duration. (Regular annual maintenance is required to maintain the warranty at an additional cost if not included with system purchase.)

No Lemon Guarantee

Staton Heating, Cooling & Plumbing guarantees you will not get a lemon. If your system has a major issue such as compressor failure or multiple repair issues in the first 90 days after installation, we will replace the system and not just replace the parts.

Best Value Guarantee

With our quality equipment, thorough installation process, included warranties, accessories, and maintenance, at Staton Heating, Cooling & Plumbing we guarantee you will get more for less. If you do a competitor’s comparative quote for less, we will beat it by at least $400.

Performance Guarantee

When you purchase the recommended system from Staton Heating, Cooling & Plumbing we guarantee the efficiency and performance of that system. Depending on the purchased system, this includes energy savings up to 20%, proper heating and cooling, and balanced air flow throughout your home.
Client Testimonials

REAL REVIEWS FROM REAL CLIENTS

4.9 Google Rating

Karen Italiano
1 day ago
Cristian did good job on my maintence, explained everything throughly! Will have him back
Samantha Collins
1 day ago
Stiven Llano was courteous, efficient and skilled. He explained every check against every part as well as a thorough explanation of the recommended maintenance. Extremely pleased with his work and communication.
Michael Richards
1 day ago
Cristian was great to work with. Did a great job and was very professional!
Edward Brady
1 day ago
Sam was a great tech, very knowledgeable and professional
Dianne Allison
2 days ago
Steven was great 👍 knew what the issue was immediately. Handle the issue check to make sure I was satisfied before he left.?
Steve Albeck
2 days ago
Very pleasant and hard worker
Patricia H
2 days ago
Cristian did a really good job on my maintenance I appreciate his professionalism, and understood everything he said that my system needed
Mike Ulrich Sr
3 days ago
Cristian did a great job on my maintenance, and was really friendly! Would definitely have him back.
Maureen Lind
3 days ago
Rodney and William did a great job installing the new gas furnace. They kept me well informed during process and explained the new system thoroughly. Very professional, knowledgeable, and courteous Thank you Staton for the next day install Maureen
Frances Trischmann
3 days ago
Cristian did a good jib!