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Staton Family Promise


Staton Family Promise

100% Satisfaction Guarantee

Staton Heating, Cooling & Plumbing guarantees you will be 100% satisfied with the service or installation that we provide. If you are not fully satisfied, we will return at no charge and correct the situation. If for any reason, we cannot correct the issue we will refund your money. You can feel confident that you will be 100% satisfied with our service.

Lifetime Workmanship Guarantee

Staton Heating, Cooling & Plumbing backs all of our installations with a Lifetime Workmanship Guranatee. Because of the attention to detail and quality materials used, we can confidently include this guarantee on every install. It includes:
  • Any copper line set we installed
  • Ductwork installed by us
  • System stands or plaforms
  • Venting
  • Condensate drain lines
  • Emergency drain pans
  • Low voltage wiring ran by us

Labor Warranty For New Installations

Staton Heating, Cooling & Plumbing provides a labor warranty on every system we install. The labor warranties range from one year to ten years depending on the system purchased. Combined with the manufacturer’s parts warranty this provides complete warranty coverage during the labor warranty duration. (Regular annual maintenance is required to maintain the warranty at an additional cost if not included with system purchase.)

No Lemon Guarantee

Staton Heating, Cooling & Plumbing guarantees you will not get a lemon. If your system has a major issue such as compressor failure or multiple repair issues in the first 90 days after installation, we will replace the system and not just replace the parts.

Best Value Guarantee

With our quality equipment, thorough installation process, included warranties, accessories, and maintenance, at Staton Heating, Cooling & Plumbing we guarantee you will get more for less. If you do a competitor’s comparative quote for less, we will beat it by at least $400.

Performance Guarantee

When you purchase the recommended system from Staton Heating, Cooling & Plumbing we guarantee the efficiency and performance of that system. Depending on the purchased system, this includes energy savings up to 20%, proper heating and cooling, and balanced air flow throughout your home.
Client Testimonials

REAL REVIEWS FROM REAL CLIENTS

4.9 Google Rating

Fred Dolbow
2 days ago
Marquis with Staton Plumbing, Heating & Cooling was vers polite and professional. He made sure I understood what the problem was and got my AC back up and running quickly. I would recommend Staton Plumbing, Heating & Cooling for all your HVAC needs.
m9499
2 days ago
First class!
Troy
2 days ago
Jaron was great, walked me through what was wrong with my hvac and all my options. Big help!
Dr. K
2 days ago
I am very pleased with the service. From the operator to Nathan every was done seamless and professional. Fast and easy. Hassle free and convenient. You guys saved my day and you showed care to my problem and stress. Thank you and I will recommend you to everyone.
BA Lane
3 days ago
Ja’ron was fantastic! Friendly, professional; quick and efficient with the repair of our A/C system. It was because of him, I signed up for the Comfort Care Club! I definitely look forward to seeing him again!
John Gillogly
3 days ago
One of the best experiences I’ve ever had with a service company
Marion Schilder
4 days ago
Stevin carefully claimed this finding to me which made it easier to make decisions on what should be done. He was very courteous and polite.
Agatha Pickett
4 days ago
Justin and his entire support staff were AMAZING! My hvac needed fully replaced and its in a crawl space under my house. Its literally 100 degrees outside and they worked non stop for 10 hours to get it done, make sure it was working even though they faced a great many hurdles. Couldn't appreciate them more and highly recommend them!!!!
Sue Michalski
4 days ago
Great service. I’m requesting him again if needed.
Marta Coffman
4 days ago
I was very pleased with the technician Stiven who came to do the yearly check up on my HVAC unit. Very thorough very informative took care of items that needed to get taken care of so that we would have clean air coming through the system. Very professional.