Staton Family Promise

100% Satisfaction Guarantee

Staton Heating, Cooling & Plumbing guarantees you will be 100% satisfied with the service or installation that we provide. If you are not fully satisfied, we will return at no charge and correct the situation. If for any reason, we cannot correct the issue we will refund your money. You can feel confident that you will be 100% satisfied with our service.

Lifetime Workmanship Guarantee

Staton Heating, Cooling & Plumbing backs all of our installations with a Lifetime Workmanship Guranatee. Because of the attention to detail and quality materials used, we can confidently include this guarantee on every install. It includes:
  • Any copper line set we installed
  • Ductwork installed by us
  • System stands or plaforms
  • Venting
  • Condensate drain lines
  • Emergency drain pans
  • Low voltage wiring ran by us

Labor Warranty For New Installations

Staton Heating, Cooling & Plumbing provides a labor warranty on every system we install. The labor warranties range from one year to ten years depending on the system purchased. Combined with the manufacturer’s parts warranty this provides complete warranty coverage during the labor warranty duration. (Regular annual maintenance is required to maintain the warranty at an additional cost if not included with system purchase.)

No Lemon Guarantee

Staton Heating, Cooling & Plumbing guarantees you will not get a lemon. If your system has a major issue such as compressor failure or multiple repair issues in the first 90 days after installation, we will replace the system and not just replace the parts.

Best Value Guarantee

With our quality equipment, thorough installation process, included warranties, accessories, and maintenance, at Staton Heating, Cooling & Plumbing we guarantee you will get more for less. If you do a competitor’s comparative quote for less, we will beat it by at least $400.

Performance Guarantee

When you purchase the recommended system from Staton Heating, Cooling & Plumbing we guarantee the efficiency and performance of that system. Depending on the purchased system, this includes energy savings up to 20%, proper heating and cooling, and balanced air flow throughout your home.
Client Testimonials

REAL REVIEWS FROM REAL CLIENTS

4.9 Google Rating

Jerry Pittman
2 days ago
Was able to schedule an appointment in a short turnaround. Rescheduling was seamless. Very communicative on status of tech. There were several additional issues discovered during appt and technician was able to resolve all on same day (including water heater). Friendly staff and technicians!
Robert Nagle
2 days ago
Mike and Josh were fantastic. Great expertise, professionalism and social skills.
WILLIAM TILTON
2 days ago
Very professional and courteous. Excellent work. Answered questions.
Donna Offterdinger
2 days ago
Oh my goodness! Stephen is so wonderful. Explained everything, was very clear (me not understanding most of it at first) and very kind. Everything was clean and beautiful when he left. He was on time and fast!
Samantha Collins
3 days ago
Stiven Llano was courteous, efficient and skilled. He explained every check against every part as well as a thorough explanation of the recommended maintenance. Extremely pleased with his work and communication.
Lora Stutzman
3 days ago
Received great service today and was able to complete all repairs in a very timely fashion. I will definitely use their services again.
Kimmy Huff
3 days ago
I’m very happy with the service I received. I was kept informed of what to expect and what was going through each step of the process. Joe and the young man with him were great. Couldn’t have asked for two nicer guys. At the end, I was given instructions regarding the hot water heater and to call if any issues might arise, which I am sure won’t be any problems because it was obvious they both knew what they were doing
Ray C
3 days ago
Called Staton on a Sunday for emergency needs. Tech arrived about 4 hours after call and was professional, quick, and knew his stuff. Would recommend Staton if you need quality work and reasonable price.
Zoe Harley
3 days ago
Cristian was very thorough, on time, and explained everything really well. He made sure my capacitor was replaced so I wouldn’t have any problems in the future. Highly recommend him!
Chris Wills
3 days ago
Ja'Ron came out and helped to install my new thermostat. Wiring was showing is age but he was able to get it installed quickly and professionally, while cleaning up the treats nest of wires from previous thermostat.