Staton Family Promise

100% Satisfaction Guarantee

Staton Heating, Cooling & Plumbing guarantees you will be 100% satisfied with the service or installation that we provide. If you are not fully satisfied, we will return at no charge and correct the situation. If for any reason, we cannot correct the issue we will refund your money. You can feel confident that you will be 100% satisfied with our service.

Lifetime Workmanship Guarantee

Staton Heating, Cooling & Plumbing backs all of our installations with a Lifetime Workmanship Guranatee. Because of the attention to detail and quality materials used, we can confidently include this guarantee on every install. It includes:
  • Any copper line set we installed
  • Ductwork installed by us
  • System stands or plaforms
  • Venting
  • Condensate drain lines
  • Emergency drain pans
  • Low voltage wiring ran by us

Labor Warranty For New Installations

Staton Heating, Cooling & Plumbing provides a labor warranty on every system we install. The labor warranties range from one year to ten years depending on the system purchased. Combined with the manufacturer’s parts warranty this provides complete warranty coverage during the labor warranty duration. (Regular annual maintenance is required to maintain the warranty at an additional cost if not included with system purchase.)

No Lemon Guarantee

Staton Heating, Cooling & Plumbing guarantees you will not get a lemon. If your system has a major issue such as compressor failure or multiple repair issues in the first 90 days after installation, we will replace the system and not just replace the parts.

Best Value Guarantee

With our quality equipment, thorough installation process, included warranties, accessories, and maintenance, at Staton Heating, Cooling & Plumbing we guarantee you will get more for less. If you do a competitor’s comparative quote for less, we will beat it by at least $400.

Performance Guarantee

When you purchase the recommended system from Staton Heating, Cooling & Plumbing we guarantee the efficiency and performance of that system. Depending on the purchased system, this includes energy savings up to 20%, proper heating and cooling, and balanced air flow throughout your home.
Client Testimonials

REAL REVIEWS FROM REAL CLIENTS

4.9 Google Rating

Kelly Ayoola
3 days ago
Andrew was the best!!!
Natasha Hutton
3 days ago
Cristian was amazing. He was very knowledgeable about hvacs and cooling systems. He was able to explain things to me in a way I can understand and show me exact wha issues we had. He gave us an honest state of our system and the various options we had. He was very professional and friendly. Would highly recommend.
Rebecca Cohen
3 days ago
Cristian was wonderful and explained all options clearly to best take care of my system in the long term. It was greatly appreciated!
Jerome Dory
4 days ago
He was excellent. Very professional
Colleen Bruce
4 days ago
Great experience! Easy to understand pricing and was pleased to have the whole process completed in one day.
RENEE Hagerty
4 days ago
As always a great job, very thorough. Cristian explained everything.
Amy Tourison
4 days ago
Cristian was super. Explained everything in a simple manner
Ken Katafiasz
4 days ago
The Fan on outside unit was not running. After an unsuccessful capacitor change the fan motor was changed. (The capacitor was under warranty.) Technician was friendly and knowledgeable.
Jon Schwartz
5 days ago
Steve did a great job!!
David Van Gieson The Johnny Dodge Band
5 days ago
Cristian was very helpful, pictures were good evidence of what he explained