Staton Family Promise

100% Satisfaction Guarantee

Staton Heating, Cooling & Plumbing guarantees you will be 100% satisfied with the service or installation that we provide. If you are not fully satisfied, we will return at no charge and correct the situation. If for any reason, we cannot correct the issue we will refund your money. You can feel confident that you will be 100% satisfied with our service.

Lifetime Workmanship Guarantee

Staton Heating, Cooling & Plumbing backs all of our installations with a Lifetime Workmanship Guranatee. Because of the attention to detail and quality materials used, we can confidently include this guarantee on every install. It includes:
  • Any copper line set we installed
  • Ductwork installed by us
  • System stands or plaforms
  • Venting
  • Condensate drain lines
  • Emergency drain pans
  • Low voltage wiring ran by us

Labor Warranty For New Installations

Staton Heating, Cooling & Plumbing provides a labor warranty on every system we install. The labor warranties range from one year to ten years depending on the system purchased. Combined with the manufacturer’s parts warranty this provides complete warranty coverage during the labor warranty duration. (Regular annual maintenance is required to maintain the warranty at an additional cost if not included with system purchase.)

No Lemon Guarantee

Staton Heating, Cooling & Plumbing guarantees you will not get a lemon. If your system has a major issue such as compressor failure or multiple repair issues in the first 90 days after installation, we will replace the system and not just replace the parts.

Performance Guarantee

When you purchase the recommended system from Staton Heating, Cooling & Plumbing we guarantee the efficiency and performance of that system. Depending on the purchased system, this includes energy savings up to 20%, proper heating and cooling, and balanced air flow throughout your home.
Client Testimonials

REAL REVIEWS FROM REAL CLIENTS

4.9 Google Rating

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Mo Cook
8 hours ago
Scheduled an appointment at 11:00pm and fixed my issue by dinner time the next day. Came in and quickly fixed.
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Mr Weekend
1 day ago
Christina was a super force to be reckoned with. Took this job on and did a great job, quickly, informatively and made sure it was done to the best she could do. Koodo’s, Job Well Done!
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Darryl Kosisky
1 day ago
Joe was a very patient, knowledgeable employee. He explained everything he was doing and answered all our questions. He was pleasant to converse with. Great job!
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Gimpy
1 day ago
Great service and professionalism
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Bill Ostrye
1 day ago
Fast and professional
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Cynthia Sobolewski
1 day ago
Kristina and Lee came out to install a hot water tank and did an absolutely phenomenal job! There were road blocks all along the way, which would have unnerved me, but they both took it all in stride! They were very professional, knowledgeable and performed the work always with a smile! Overall a great experience and I've been recommending Staton to anyone who will listen!
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Loretta Carstens
2 days ago
William thoroughly checked the performance of the furnace which revealed adjustments needed and then corrected them. He explained his actions and importance of making those corrections. We were pleased with his good customer service and appreciate the benefits of the Comfort Care Membership.
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Joah Mossman
2 days ago
Roosevelt came out and looked at our HVAC system. It turned out our Auxilary heat was wired to constant power and stuck constantly on. This cut our electric bill by hundreds of dollars a month! Service was fast and professional, I highly recommend. Thank you Roosevelt and Staton!
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Troy Ellis Wainwright
2 days ago
Ja’Ron our technician, was fabulous. He clearly explained the problem and his recommended solutions and gave us a fair price for his works.
We will be using W.H Staton again.
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John
4 days ago
He was very thorough and very pleasant. We were so satisfied we contracted for the care service.
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