Staton Family Promise

100% Satisfaction Guarantee

Staton Heating, Cooling & Plumbing guarantees you will be 100% satisfied with the service or installation that we provide. If you are not fully satisfied, we will return at no charge and correct the situation. If for any reason, we cannot correct the issue we will refund your money. You can feel confident that you will be 100% satisfied with our service.

Lifetime Workmanship Guarantee

Staton Heating, Cooling & Plumbing backs all of our installations with a Lifetime Workmanship Guranatee. Because of the attention to detail and quality materials used, we can confidently include this guarantee on every install. It includes:
  • Any copper line set we installed
  • Ductwork installed by us
  • System stands or plaforms
  • Venting
  • Condensate drain lines
  • Emergency drain pans
  • Low voltage wiring ran by us

Labor Warranty For New Installations

Staton Heating, Cooling & Plumbing provides a labor warranty on every system we install. The labor warranties range from one year to ten years depending on the system purchased. Combined with the manufacturer’s parts warranty this provides complete warranty coverage during the labor warranty duration. (Regular annual maintenance is required to maintain the warranty at an additional cost if not included with system purchase.)

No Lemon Guarantee

Staton Heating, Cooling & Plumbing guarantees you will not get a lemon. If your system has a major issue such as compressor failure or multiple repair issues in the first 90 days after installation, we will replace the system and not just replace the parts.

Best Value Guarantee

With our quality equipment, thorough installation process, included warranties, accessories, and maintenance, at Staton Heating, Cooling & Plumbing we guarantee you will get more for less. If you do a competitor’s comparative quote for less, we will beat it by at least $400.

Performance Guarantee

When you purchase the recommended system from Staton Heating, Cooling & Plumbing we guarantee the efficiency and performance of that system. Depending on the purchased system, this includes energy savings up to 20%, proper heating and cooling, and balanced air flow throughout your home.
Client Testimonials

REAL REVIEWS FROM REAL CLIENTS

4.9 Google Rating

Susan Irwin
2 days ago
Anthony was professional, knowledgeable, and personable. He explained everything so I understood the work and my options. Fully recommend Anthony, my technician.
Anna Henderson
2 days ago
Steve always did a great job with anything HVAC related! Way to go Steve and Staton!
Nicholas Mercado
2 days ago
Justin was amazing! He was honest worked hard and made sure all of my needs were taken care of! Definitely recommend for all HVAC needs!
Weezie
2 days ago
The technician Justin Edwards was great!! Super easy to talk to, showed up on time, and knew exactly what he was doing. He explained everything in a way that actually made sense. You can tell he really cares about doing a good job. Everything’s working perfect now—definitely appreciate him and would recommend him to anyone.
Marj Sparer
2 days ago
As before, Cristian did a great job!
Edward Xavier
2 days ago
What 100% recommend Staton and cooling for all of your HVAC needs. Justin and Darrius were polite, courteous and very informative with everything they did. My system is in tiptop shape. And what made me feel the most comfortable was they told me that they have my back and they want me to be satisfied with my purchase 100%
Sara Buettell
2 days ago
Cristian did a great job with my coil cleaning, very professional.
Heather Greenlee
2 days ago
Cristian did a good job, was timely and professional and help take care of our system.
Joyce
2 days ago
Stephen is very knowlegable, professional, personable, and overall excellent! He gives a straight and honest diagnosis of the situation. Definitely requesting him again.
Natasha McCann
3 days ago
Prompt and efficient service.