Staton Family Promise

100% Satisfaction Guarantee

Staton Heating, Cooling & Plumbing guarantees you will be 100% satisfied with the service or installation that we provide. If you are not fully satisfied, we will return at no charge and correct the situation. If for any reason, we cannot correct the issue we will refund your money. You can feel confident that you will be 100% satisfied with our service.

Lifetime Workmanship Guarantee

Staton Heating, Cooling & Plumbing backs all of our installations with a Lifetime Workmanship Guranatee. Because of the attention to detail and quality materials used, we can confidently include this guarantee on every install. It includes:
  • Any copper line set we installed
  • Ductwork installed by us
  • System stands or plaforms
  • Venting
  • Condensate drain lines
  • Emergency drain pans
  • Low voltage wiring ran by us

Labor Warranty For New Installations

Staton Heating, Cooling & Plumbing provides a labor warranty on every system we install. The labor warranties range from one year to ten years depending on the system purchased. Combined with the manufacturer’s parts warranty this provides complete warranty coverage during the labor warranty duration. (Regular annual maintenance is required to maintain the warranty at an additional cost if not included with system purchase.)

No Lemon Guarantee

Staton Heating, Cooling & Plumbing guarantees you will not get a lemon. If your system has a major issue such as compressor failure or multiple repair issues in the first 90 days after installation, we will replace the system and not just replace the parts.

Best Value Guarantee

With our quality equipment, thorough installation process, included warranties, accessories, and maintenance, at Staton Heating, Cooling & Plumbing we guarantee you will get more for less. If you do a competitor’s comparative quote for less, we will beat it by at least $400.

Performance Guarantee

When you purchase the recommended system from Staton Heating, Cooling & Plumbing we guarantee the efficiency and performance of that system. Depending on the purchased system, this includes energy savings up to 20%, proper heating and cooling, and balanced air flow throughout your home.
Client Testimonials

REAL REVIEWS FROM REAL CLIENTS

4.9 Google Rating

Antonio Gomez
2 days ago
The crew from Staton, Jason and his co-worker, arrived within an hour of my initial call. They diagnosed the problem right away and successfully cleared the clog. They were professional and cleaned up their work area. Overall this was a great experience and I would use Staton services in the future.
Michele McDaniel
3 days ago
A representative from Staton responded to my inquiry, was able to get me an early appointment on Christmas Eve. The technician, Matt McClure arrived, was pleasant, professional, and provided details on what needed to be done.
Chuck Riley
4 days ago
Mike and Logan did an outstanding job.
Karlotta Richards
5 days ago
Josh was very professional and very knowledgeable. He took time to explain the problem and discussed a feasible solution. He definitely provided A++ customer service. I absolutely recommend him!
Gloryann Morales
5 days ago
The technicians are very friendly and patient with the customer.
Bray Perry
6 days ago
Best company I have used to date.
Allen Laine
6 days ago
Our technician, Josh was very courteous, professional and knowledgeable. He helped us understand the issue with our system to take appropriate next steps. Pricing was also reasonable.
Tomcat Cockpit POV
7 days ago
Excellent, fast, and helpful. Was responsive to all my questions and explained options for service plans. Performed work efficiently and cleaned up throughly afterwards.
Gene Major
1 week ago
Wes came out quickly and fixed our issue. Great service
Ivan Erickson
1 week ago
Sam, the technician delivered as promised! He repaired a large water heater just prior to 20 guests arriving at the house. He was courteous, professional, and honest