Staton Family Promise

100% Satisfaction Guarantee

Staton Heating, Cooling & Plumbing guarantees you will be 100% satisfied with the service or installation that we provide. If you are not fully satisfied, we will return at no charge and correct the situation. If for any reason, we cannot correct the issue we will refund your money. You can feel confident that you will be 100% satisfied with our service.

Lifetime Workmanship Guarantee

Staton Heating, Cooling & Plumbing backs all of our installations with a Lifetime Workmanship Guranatee. Because of the attention to detail and quality materials used, we can confidently include this guarantee on every install. It includes:
  • Any copper line set we installed
  • Ductwork installed by us
  • System stands or plaforms
  • Venting
  • Condensate drain lines
  • Emergency drain pans
  • Low voltage wiring ran by us

Labor Warranty For New Installations

Staton Heating, Cooling & Plumbing provides a labor warranty on every system we install. The labor warranties range from one year to ten years depending on the system purchased. Combined with the manufacturer’s parts warranty this provides complete warranty coverage during the labor warranty duration. (Regular annual maintenance is required to maintain the warranty at an additional cost if not included with system purchase.)

No Lemon Guarantee

Staton Heating, Cooling & Plumbing guarantees you will not get a lemon. If your system has a major issue such as compressor failure or multiple repair issues in the first 90 days after installation, we will replace the system and not just replace the parts.

Performance Guarantee

When you purchase the recommended system from Staton Heating, Cooling & Plumbing we guarantee the efficiency and performance of that system. Depending on the purchased system, this includes energy savings up to 20%, proper heating and cooling, and balanced air flow throughout your home.
Client Testimonials

REAL REVIEWS FROM REAL CLIENTS

4.9 Google Rating

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Pete Johnson
22 hours ago
We had a most unpleasant situation with broken pipes in our crawlspace. Plumber Matt saved the day. Competent, professional and personable. A job well done.
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Hartwell Alderson
1 day ago
Joe was great. He found the leak immediately and took action. Within a day we had everything up and running again.
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David Flanagan
1 day ago
Staton really is one of the best. Very professional and courteous, and the work expertly done. I know that when I need something repaired correctly, Staton will get it done. We had a small leak with a pipe connected to our water conditioner that very quickly turned into a spraying mess. I put in a request online in the middle of the night and heard back from them a couple hours later. Matt arrived today and got to work, not only fixing the repair so that everything was better than ever, but also putting in a new filter and ultraviolet bulb. Everything worked perfectly.

October 29, 2026
Staton saved the day AGAIN. We had a leak in our basement, a leaking pipe in the ceiling and water logged carpets. I shut the water off and called Staton and they had someone to me in an HOUR! They found the leak and fixed it. Water restored and now drying out the basement. Great service and always there for me.
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Lael Holton
2 days ago
Thanks, Reynaldo for doing such a great job on my install. Quick, thorough, and very informative about my system. Much appreciated!
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Kailey Portwood
2 days ago
Cristian was great!
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Korbalagae Kuawogai
2 days ago
Cristian was excellent. He was knowledgeable and made me feel very comfortable.
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Richard Taibi
3 days ago
Nathan Cormier came to stop my toilet from wobbling. He explained the complications that he had to deal with in order to fix it. It required 3 hours of patient work. I was glad Staton sent me such a competent plumber.
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William Huggins
3 days ago
Joe did an excellent job diagnosing the problem and proposing a good solution. The work was done well and completed quickly. He is very professional and I would not hesitate to recommend him.
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Mr Weekend
3 days ago
Robert and Lee were both very informative, positive as to what they were going to accomplish and right on time as to their finish. I felt very at ease with them and informed as to their progress went on. They were super good as to taking care of and making all adjustments to our home as they did their job. You could not even tell that they had been here for such a big job. Koodo’s Gentleman, Job Well Done!
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Matthew Habic
3 days ago
Taylor and Jake did a phenomenal job with the installation of my new HVAC system. They were extremely efficient and professional. They explained everything in detail and were always open and available to any questions. Definitely recommend them as they clearly go above and beyond to ensure customer satisfaction.
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