Staton Family Promise

100% Satisfaction Guarantee

Staton Heating, Cooling & Plumbing guarantees you will be 100% satisfied with the service or installation that we provide. If you are not fully satisfied, we will return at no charge and correct the situation. If for any reason, we cannot correct the issue we will refund your money. You can feel confident that you will be 100% satisfied with our service.

Lifetime Workmanship Guarantee

Staton Heating, Cooling & Plumbing backs all of our installations with a Lifetime Workmanship Guranatee. Because of the attention to detail and quality materials used, we can confidently include this guarantee on every install. It includes:
  • Any copper line set we installed
  • Ductwork installed by us
  • System stands or plaforms
  • Venting
  • Condensate drain lines
  • Emergency drain pans
  • Low voltage wiring ran by us

Labor Warranty For New Installations

Staton Heating, Cooling & Plumbing provides a labor warranty on every system we install. The labor warranties range from one year to ten years depending on the system purchased. Combined with the manufacturer’s parts warranty this provides complete warranty coverage during the labor warranty duration. (Regular annual maintenance is required to maintain the warranty at an additional cost if not included with system purchase.)

No Lemon Guarantee

Staton Heating, Cooling & Plumbing guarantees you will not get a lemon. If your system has a major issue such as compressor failure or multiple repair issues in the first 90 days after installation, we will replace the system and not just replace the parts.

Best Value Guarantee

With our quality equipment, thorough installation process, included warranties, accessories, and maintenance, at Staton Heating, Cooling & Plumbing we guarantee you will get more for less. If you do a competitor’s comparative quote for less, we will beat it by at least $400.

Performance Guarantee

When you purchase the recommended system from Staton Heating, Cooling & Plumbing we guarantee the efficiency and performance of that system. Depending on the purchased system, this includes energy savings up to 20%, proper heating and cooling, and balanced air flow throughout your home.
Client Testimonials

REAL REVIEWS FROM REAL CLIENTS

4.9 Google Rating

Maria Alcoke
2 days ago
So grateful that I chose Staton for our plumbing emergency. They were able to send a plumber out within an hour of us calling. Jason arrived, he was incredibly knowledgeable, friendly and thorough with the resolution of the issue. He explained everything clearly and made me feel at ease while dealing with a stressful home issue. I was so impressed with the service that we opted for a membership plan with them since they also offer HVAC services. Would 10/10 recommend Staton!
John McTammany
2 days ago
Steve was very helpful and knowledgeable - great visit!
Mike Campbell
3 days ago
I discovered a leak in my pipes behind the wall. I called Staton and they came out right away. Wes came to the house and was able to locate the leak (we did lose some drywall as expected) and fixed it in a day. Wes’ experience showed-he was professional, knowledgeable, thorough and has a great sense of humor. Next time we use Staton we will be requesting him.
Zayne Fitch
4 days ago
First time homeowner and our HVAC system decided it was its time. Stanton’s team was not only able to come take a look same day, but was also able to give us a quote for a new system, get an installation appointment set up and the install completed all within a three day period. Shout outs to Steve Shultz, Mike Geary, Darrius Kennedy, and Justin Edwards (the techs who helped throughout the process) for being super professional and knowledgeable! Their actions earned Staton a lifelong customer.
Shirley Meadows
4 days ago
Great service
Mark P
4 days ago
Cristian very diligent and professional. He performed a thorough inspection and was very helpful explaining everything.
Mitchell Naimark
4 days ago
Excellent plumbing service and communication! Our Technician, Josh B, was awesome!
Chris Ricketts
4 days ago
Cristian was very polite and professional. Throughly checked our AC system out and made good recommendations for upgrades. Excellent service!!!
Al Skee
4 days ago
Rob was very knowledgeable and did a great job.
Patrice Bernstein
4 days ago
The team of Justin and Darrius did an outstanding job installing my new furnace and air conditioning unit as well as a new thermostat. They arrived on time and got right to work. After working most of the day and completing the work, Justin showed me the two new units, which I'm very happy with. He also showed me how to use the new thermostat. I've used the Staton company before and have always been happy with the work that is done. That is why I gave 5 stars and recommend them as a reliable company.