Staton Family Promise

100% Satisfaction Guarantee

Staton Heating, Cooling & Plumbing guarantees you will be 100% satisfied with the service or installation that we provide. If you are not fully satisfied, we will return at no charge and correct the situation. If for any reason, we cannot correct the issue we will refund your money. You can feel confident that you will be 100% satisfied with our service.

Lifetime Workmanship Guarantee

Staton Heating, Cooling & Plumbing backs all of our installations with a Lifetime Workmanship Guranatee. Because of the attention to detail and quality materials used, we can confidently include this guarantee on every install. It includes:
  • Any copper line set we installed
  • Ductwork installed by us
  • System stands or plaforms
  • Venting
  • Condensate drain lines
  • Emergency drain pans
  • Low voltage wiring ran by us

Labor Warranty For New Installations

Staton Heating, Cooling & Plumbing provides a labor warranty on every system we install. The labor warranties range from one year to ten years depending on the system purchased. Combined with the manufacturer’s parts warranty this provides complete warranty coverage during the labor warranty duration. (Regular annual maintenance is required to maintain the warranty at an additional cost if not included with system purchase.)

No Lemon Guarantee

Staton Heating, Cooling & Plumbing guarantees you will not get a lemon. If your system has a major issue such as compressor failure or multiple repair issues in the first 90 days after installation, we will replace the system and not just replace the parts.

Best Value Guarantee

With our quality equipment, thorough installation process, included warranties, accessories, and maintenance, at Staton Heating, Cooling & Plumbing we guarantee you will get more for less. If you do a competitor’s comparative quote for less, we will beat it by at least $400.

Performance Guarantee

When you purchase the recommended system from Staton Heating, Cooling & Plumbing we guarantee the efficiency and performance of that system. Depending on the purchased system, this includes energy savings up to 20%, proper heating and cooling, and balanced air flow throughout your home.
Client Testimonials

REAL REVIEWS FROM REAL CLIENTS

4.9 Google Rating

Ron Ambrozy
1 day ago
Came out on a Sunday within 2 hours of calling them. Andrew was very professional & knowledgeable. Great experience.
Melissa R
1 day ago
Joe B was fantastic! Great communication, found the problem and fixed it fast! Staton got us a same day appointment on a Sunday!
Travis Gray
1 day ago
Outstanding service from Matt. Exceptional in every way.
Jimmy B
1 day ago
Andy and William did a great job with my heat pump/oil furnace repair. Very professional and would/will have them come back for any future issues.
Pete Reyes
2 days ago
My technician, Robert Moyer, was fantastic, very personable and professional. I truly appreciated his honesty; he gave me clear advice on the repair and I felt I could truly trust his opinion. He was incredibly efficient and thorough with his work, and it was clear he wasn't going to leave until I was satisfied that everything was perfect. I highly recommend Rob and Staton!
KT G
2 days ago
James did an excellent job! Vince helped us this time; he replaced our sump pump. He was very professional and did a great job~
Gail Pelton
3 days ago
Shawn did a fantastic job. He was very thorough and cleaned up after himself!!
Austin Moore
3 days ago
Stellar service, reasonable price and a lot of willingness to go the extra mile. Coordinated and completed an install despite me giving them short notice. Friendly staff and great communication. Will be recommending to all my neighbors in the future.
Doris Cavey
3 days ago
Sam was the plumber. He was very efficient and personable. He deserves a raise. He offered some info/advice about getting into the plumbing trade for my grandson. Big KUDOs.
Joe Boteler
3 days ago
Everything went extremely well except Joe is a Yankee fan!