Staton Family Promise

100% Satisfaction Guarantee

Staton Heating, Cooling & Plumbing guarantees you will be 100% satisfied with the service or installation that we provide. If you are not fully satisfied, we will return at no charge and correct the situation. If for any reason, we cannot correct the issue we will refund your money. You can feel confident that you will be 100% satisfied with our service.

Lifetime Workmanship Guarantee

Staton Heating, Cooling & Plumbing backs all of our installations with a Lifetime Workmanship Guranatee. Because of the attention to detail and quality materials used, we can confidently include this guarantee on every install. It includes:
  • Any copper line set we installed
  • Ductwork installed by us
  • System stands or plaforms
  • Venting
  • Condensate drain lines
  • Emergency drain pans
  • Low voltage wiring ran by us

Labor Warranty For New Installations

Staton Heating, Cooling & Plumbing provides a labor warranty on every system we install. The labor warranties range from one year to ten years depending on the system purchased. Combined with the manufacturer’s parts warranty this provides complete warranty coverage during the labor warranty duration. (Regular annual maintenance is required to maintain the warranty at an additional cost if not included with system purchase.)

No Lemon Guarantee

Staton Heating, Cooling & Plumbing guarantees you will not get a lemon. If your system has a major issue such as compressor failure or multiple repair issues in the first 90 days after installation, we will replace the system and not just replace the parts.

Performance Guarantee

When you purchase the recommended system from Staton Heating, Cooling & Plumbing we guarantee the efficiency and performance of that system. Depending on the purchased system, this includes energy savings up to 20%, proper heating and cooling, and balanced air flow throughout your home.
Client Testimonials

REAL REVIEWS FROM REAL CLIENTS

4.9 Google Rating

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David Konitzer
4 hours ago
Nathan, the service technician who came to my home, was extremely professional and went above and beyond to provide excellent service. He was very knowledgeable, took the time to explain everything clearly, and offered helpful recommendations. I truly appreciated his professionalism, expertise, and willingness to make sure I understood everything. Nathan is a great asset to the company, and I would highly recommend him!
Norm Kross
19 hours ago
Cristian was great did good on my maintenance
David Jordan
19 hours ago
Christian was an professional awesome tech who answered all my questions and provided us with options for what we needed to do.
Rachel East
22 hours ago
Cristian did fine work and even let us know about other potential issues.
Sarah Greenlee Morse
23 hours ago
My technician Marquis Harley was knowledgeable and thorough. He promptly diagnosed an HVAC issue I was having - no heat! The sensor inside the unit was not properly aligned - most likely bumped by a prior company when they did their routine maintenance. He fixed it and showed me how it works. Polite, prompt, neat, experienced. I’m most grateful! His service was included in my yearly contract, so there was no charge.
Ralph Hendrix
23 hours ago
Stiven check out our new heat pump. He was very friendly and knowledgeable and we would welcome him again next time. This was just a fall check up.
Roxanne Rehberg
24 hours ago
Cristian did a great job explaining what needed to be done and ways to make sure our system was working efficiently.
Sherman Gregory
1 day ago
Robert was excellent. Very knowledgeable and had great recommendations!
Marcia Ryan
2 days ago
Cristian was very pleasant and easy to work with. He was very thorough in his inspection of our gas furnace, and also in explaining to me its current condition and the ignition part that he recommended be replaced.

When Christian and I first went down to the basement we noticed there was some water on the floor. He located a small leak in an old copper pipe. He then contacted his office and arranged for a plumber to come out later today to fix it. I am so grateful he was here today!
Ralph Barley
2 days ago
Cristian was great and did a good job on my maintenance