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Staton Family Promise


Staton Family Promise

100% Satisfaction Guarantee

Staton Heating, Cooling & Plumbing guarantees you will be 100% satisfied with the service or installation that we provide. If you are not fully satisfied, we will return at no charge and correct the situation. If for any reason, we cannot correct the issue we will refund your money. You can feel confident that you will be 100% satisfied with our service.

Lifetime Workmanship Guarantee

Staton Heating, Cooling & Plumbing backs all of our installations with a Lifetime Workmanship Guranatee. Because of the attention to detail and quality materials used, we can confidently include this guarantee on every install. It includes:
  • Any copper line set we installed
  • Ductwork installed by us
  • System stands or plaforms
  • Venting
  • Condensate drain lines
  • Emergency drain pans
  • Low voltage wiring ran by us

Labor Warranty For New Installations

Staton Heating, Cooling & Plumbing provides a labor warranty on every system we install. The labor warranties range from one year to ten years depending on the system purchased. Combined with the manufacturer’s parts warranty this provides complete warranty coverage during the labor warranty duration. (Regular annual maintenance is required to maintain the warranty at an additional cost if not included with system purchase.)

No Lemon Guarantee

Staton Heating, Cooling & Plumbing guarantees you will not get a lemon. If your system has a major issue such as compressor failure or multiple repair issues in the first 90 days after installation, we will replace the system and not just replace the parts.

Best Value Guarantee

With our quality equipment, thorough installation process, included warranties, accessories, and maintenance, at Staton Heating, Cooling & Plumbing we guarantee you will get more for less. If you do a competitor’s comparative quote for less, we will beat it by at least $400.

Performance Guarantee

When you purchase the recommended system from Staton Heating, Cooling & Plumbing we guarantee the efficiency and performance of that system. Depending on the purchased system, this includes energy savings up to 20%, proper heating and cooling, and balanced air flow throughout your home.
Client Testimonials

REAL REVIEWS FROM REAL CLIENTS

4.9 Google Rating

Christopher Smoot
2 days ago
Sam and his co-worker were prompt, professional, knowledgeable and easy to deal with. I’d highly recommend Sam for your issues!! From the beginning conversation on Saturday, and yes they were open and no hidden fees, to the response the same day to the installation, what can you say!!! A company where professionals still exist!! Kudos!!
Richard Peyton
2 days ago
Stiven did an excellent job. He was both knowledgeable and courteous. Whenever we need Staton service, we will request Stiven.
Margaret
3 days ago
Josh did a great job!!!
Mat Shiflett
3 days ago
Stephen and was on time, down to Earth, professional and efficient. We will be hiring Staton again 100%
Paul Olin
3 days ago
Wes is a superstar. Inspected all plumbing. Replaced water heater same day. Great service. Thank you
paul olin
3 days ago
Awesome service. Cristian was prompt and very helpful. Thank you
Fred Dolbow
4 days ago
Marquis with Staton Plumbing, Heating & Cooling was vers polite and professional. He made sure I understood what the problem was and got my AC back up and running quickly. I would recommend Staton Plumbing, Heating & Cooling for all your HVAC needs.
m9499
4 days ago
First class!
Troy
4 days ago
Jaron was great, walked me through what was wrong with my hvac and all my options. Big help!
Dr. K
4 days ago
I am very pleased with the service. From the operator to Nathan every was done seamless and professional. Fast and easy. Hassle free and convenient. You guys saved my day and you showed care to my problem and stress. Thank you and I will recommend you to everyone.