Staton Family Promise

100% Satisfaction Guarantee

Staton Heating, Cooling & Plumbing guarantees you will be 100% satisfied with the service or installation that we provide. If you are not fully satisfied, we will return at no charge and correct the situation. If for any reason, we cannot correct the issue we will refund your money. You can feel confident that you will be 100% satisfied with our service.

Lifetime Workmanship Guarantee

Staton Heating, Cooling & Plumbing backs all of our installations with a Lifetime Workmanship Guranatee. Because of the attention to detail and quality materials used, we can confidently include this guarantee on every install. It includes:
  • Any copper line set we installed
  • Ductwork installed by us
  • System stands or plaforms
  • Venting
  • Condensate drain lines
  • Emergency drain pans
  • Low voltage wiring ran by us

Labor Warranty For New Installations

Staton Heating, Cooling & Plumbing provides a labor warranty on every system we install. The labor warranties range from one year to ten years depending on the system purchased. Combined with the manufacturer’s parts warranty this provides complete warranty coverage during the labor warranty duration. (Regular annual maintenance is required to maintain the warranty at an additional cost if not included with system purchase.)

No Lemon Guarantee

Staton Heating, Cooling & Plumbing guarantees you will not get a lemon. If your system has a major issue such as compressor failure or multiple repair issues in the first 90 days after installation, we will replace the system and not just replace the parts.

Best Value Guarantee

With our quality equipment, thorough installation process, included warranties, accessories, and maintenance, at Staton Heating, Cooling & Plumbing we guarantee you will get more for less. If you do a competitor’s comparative quote for less, we will beat it by at least $400.

Performance Guarantee

When you purchase the recommended system from Staton Heating, Cooling & Plumbing we guarantee the efficiency and performance of that system. Depending on the purchased system, this includes energy savings up to 20%, proper heating and cooling, and balanced air flow throughout your home.
Client Testimonials

REAL REVIEWS FROM REAL CLIENTS

4.9 Google Rating

Rebecca Shepherd
2 days ago
Adam was fantastic. He checked the system and told me what he found. There was no pressure and I appreciate is willingness to listen and answer my questions .
B VW
2 days ago
5 huge stars!!! I came back from a trip and found that my house was almost 90 degrees. I made an appointment and Staton was able to send Adam out the next morning to fix my AC unit. No pressure tactics, just honestly.

You've gained a new customer.
Zeina Mustafa
2 days ago
Steve did an amazing job servicing our AC unit, checking everything was running smoothly, answered all our questions, and explained the entire process really well. We are really impressed by how fast they came out on a service call and am looking forward to continuing working with them in the future.
Kevin Fryar
3 days ago
I had a great experience with the professionals that performed my maintenance check.
Great customer experience, Stiven Llano ... high recommend!!
dick goodlin
3 days ago
Arrived on time. Explained what they would do and about how long it would take. Kept me informed through the process. Cleaned Up well. Went over the system before leaving. No issues to report.
Darlene Prickett
3 days ago
I’m very impressed with my service so far. Everyone has been professional. They show up when they say they will. They explain what they’re doing and why. They really seem to care about doing their job well. I LOVE that they text me a picture and info about each technician before they arrive.
Michael Lafriniere
3 days ago
Excellent, not only explained problems but took time to show the issues. Was honest snd very knowledgeable,
Philip Bernardo
3 days ago
Jason is well trained professional. Walk me through everything i needed to know. i I highly recommended this company to all who need plumbing cooling and heating service.
Peter Beckerman
4 days ago
Sam was fantastic to deal with and was super communicative throughout the process. This is the second time these guys saved the day.
Michele Griffin
4 days ago
Was very thorough, listened to our problem and presented sound options and recommendations. He was timely, and kept in touch throughout the work. This is my first experience with Staton and I will be using them exclusively from now on. Purchased a membership with inspections 3 times a year for a very reasonable rate. I couldn’t be happier. Kudos to Marquis.