Staton Family Promise

100% Satisfaction Guarantee

Staton Heating, Cooling & Plumbing guarantees you will be 100% satisfied with the service or installation that we provide. If you are not fully satisfied, we will return at no charge and correct the situation. If for any reason, we cannot correct the issue we will refund your money. You can feel confident that you will be 100% satisfied with our service.

Lifetime Workmanship Guarantee

Staton Heating, Cooling & Plumbing backs all of our installations with a Lifetime Workmanship Guranatee. Because of the attention to detail and quality materials used, we can confidently include this guarantee on every install. It includes:
  • Any copper line set we installed
  • Ductwork installed by us
  • System stands or plaforms
  • Venting
  • Condensate drain lines
  • Emergency drain pans
  • Low voltage wiring ran by us

Labor Warranty For New Installations

Staton Heating, Cooling & Plumbing provides a labor warranty on every system we install. The labor warranties range from one year to ten years depending on the system purchased. Combined with the manufacturer’s parts warranty this provides complete warranty coverage during the labor warranty duration. (Regular annual maintenance is required to maintain the warranty at an additional cost if not included with system purchase.)

No Lemon Guarantee

Staton Heating, Cooling & Plumbing guarantees you will not get a lemon. If your system has a major issue such as compressor failure or multiple repair issues in the first 90 days after installation, we will replace the system and not just replace the parts.

Best Value Guarantee

With our quality equipment, thorough installation process, included warranties, accessories, and maintenance, at Staton Heating, Cooling & Plumbing we guarantee you will get more for less. If you do a competitor’s comparative quote for less, we will beat it by at least $400.

Performance Guarantee

When you purchase the recommended system from Staton Heating, Cooling & Plumbing we guarantee the efficiency and performance of that system. Depending on the purchased system, this includes energy savings up to 20%, proper heating and cooling, and balanced air flow throughout your home.
Client Testimonials

REAL REVIEWS FROM REAL CLIENTS

4.9 Google Rating

Tom
3 days ago
Good guy did a great job
Ronnie Yates
3 days ago
Great company with friendly and helpful technicians. Took pictures of all their work to show you status of system. Can't recommend them enough!
Paula Neira
4 days ago
Great Service, Steve did a great job. Professional and thorough. Took the time to explain items. It was a pleasure to do business with Staton and will continue to use them. Highly recommended.
John Walker
4 days ago
Steve did an excellent cooling and heating inspection cleaned the evaporator coil, installed an evaporator drain safety switch and applied corrosion grenade.
Maria Battle
4 days ago
Fantastic price, service quality and expertise I trust.
Todd Turner
4 days ago
We have an old house with a narrow crawl space. The guy was great and wasnt scared of getting dirty. This company does aloy of work for our rentals
Tracy Darbro
4 days ago
He was so very professional and made sure I understood everything he was doing. He took the extra effort to relay the information to my son over the phone. Don’t loose this guy!😁
Angela
4 days ago
Thank you for your great service today!!! Technician Stiven is very nice guy. He explain every important things I need to know . Thanks again hope to see you again next service .
Elizabeth Ebersole
5 days ago
Staton is top-notch. All of their staff are personable, professional, hardworking and knowledgeable. They go to great lengths to make sure that their customers are completely satisfied. They have done multiple tricky projects for me in my historic home in downtown Annapolis and conceived some extremely innovative solutions to unique and challenging issues. They are intimately familiar with the Annapolis permitting process. One particularly difficult project that involved moving a 120-year-old radiator and trying to retrofit a washer and dryer into my historic home was flawlessly executed for me. I definitely recommend Staton and think very highly of the manager Ryan who has over seen the projects for my home.
Maria Alcoke
5 days ago
So grateful that I chose Staton for our plumbing emergency. They were able to send a plumber out within an hour of us calling. Jason arrived, he was incredibly knowledgeable, friendly and thorough with the resolution of the issue. He explained everything clearly and made me feel at ease while dealing with a stressful home issue. I was so impressed with the service that we opted for a membership plan with them since they also offer HVAC services. Would 10/10 recommend Staton!