Staton Family Promise

100% Satisfaction Guarantee

Staton Heating, Cooling & Plumbing guarantees you will be 100% satisfied with the service or installation that we provide. If you are not fully satisfied, we will return at no charge and correct the situation. If for any reason, we cannot correct the issue we will refund your money. You can feel confident that you will be 100% satisfied with our service.

Lifetime Workmanship Guarantee

Staton Heating, Cooling & Plumbing backs all of our installations with a Lifetime Workmanship Guranatee. Because of the attention to detail and quality materials used, we can confidently include this guarantee on every install. It includes:
  • Any copper line set we installed
  • Ductwork installed by us
  • System stands or plaforms
  • Venting
  • Condensate drain lines
  • Emergency drain pans
  • Low voltage wiring ran by us

Labor Warranty For New Installations

Staton Heating, Cooling & Plumbing provides a labor warranty on every system we install. The labor warranties range from one year to ten years depending on the system purchased. Combined with the manufacturer’s parts warranty this provides complete warranty coverage during the labor warranty duration. (Regular annual maintenance is required to maintain the warranty at an additional cost if not included with system purchase.)

No Lemon Guarantee

Staton Heating, Cooling & Plumbing guarantees you will not get a lemon. If your system has a major issue such as compressor failure or multiple repair issues in the first 90 days after installation, we will replace the system and not just replace the parts.

Best Value Guarantee

With our quality equipment, thorough installation process, included warranties, accessories, and maintenance, at Staton Heating, Cooling & Plumbing we guarantee you will get more for less. If you do a competitor’s comparative quote for less, we will beat it by at least $400.

Performance Guarantee

When you purchase the recommended system from Staton Heating, Cooling & Plumbing we guarantee the efficiency and performance of that system. Depending on the purchased system, this includes energy savings up to 20%, proper heating and cooling, and balanced air flow throughout your home.
Client Testimonials

REAL REVIEWS FROM REAL CLIENTS

4.9 Google Rating

Pamela Davis
2 days ago
We have found our heating and air specialists!!!! Malaya Steerer was our technician and I couldn't have had a better experience!! Her knowledge and professionalism was 💯. The entire experience was amazing from beginning to end!!! Fantastic company!!! I highly recommend Stanton!!!
Alexa Munaires
2 days ago
Amazing company. Replaced our AC unit. The guys were very professional, knowledgeable, & kind. I would highly recommend their services. Thank you so much!
Karen Murphy-Keddell
2 days ago
Joe was professional, explained everything to me thoroughly and took care of my clogged toilet problem efficiently!
Cathy Griffin
2 days ago
Tim did a great job. Kept me informed as to what he was doing. Also took time to explain my system to me. Highly recommend.
Hailey Bohrer
2 days ago
Joe did a fantastic job at our house. He snaked our basement toilet as well as added two clean outs that we didn’t have. He also went one step above when he had the camera in our drain and called Derrick who used a larger main drain camera to find a tree root that found its way into our pipe. Both guys were honest, personable, and reliable. I would recommend Staton to anyone!
connie white
2 days ago
William did an amazing job, was very passionate and professional with a lot of feedback, knowledge and support.
Mazzy Jill
3 days ago
Robert Moyer and Logan were a great help to me. Robert explained everything that he was doing. Robert was knowledgeable and informative. They arrived in a timely manner and used their time effectively. Follow up appointments were made as well as the reassurance that if I had any questions or issues, they were available to help. I’m so grateful. 5 stars. ⭐️⭐️⭐️⭐️⭐️
Michael Gillis
3 days ago
Just excellent service....very impressed.
Denise Sterling
4 days ago
Very nice and professional. Stiven was on time and checked the system out fully. Very pleased!
Joseph Martin
4 days ago
Excellent professional installation of my new HVAC system! Thanks to Taylor Salmans, Jake Lewis and Tim Betts of Staton Heating, Cooling & Plumbing!