Staton Family Promise

100% Satisfaction Guarantee

Staton Heating, Cooling & Plumbing guarantees you will be 100% satisfied with the service or installation that we provide. If you are not fully satisfied, we will return at no charge and correct the situation. If for any reason, we cannot correct the issue we will refund your money. You can feel confident that you will be 100% satisfied with our service.

Lifetime Workmanship Guarantee

Staton Heating, Cooling & Plumbing backs all of our installations with a Lifetime Workmanship Guranatee. Because of the attention to detail and quality materials used, we can confidently include this guarantee on every install. It includes:
  • Any copper line set we installed
  • Ductwork installed by us
  • System stands or plaforms
  • Venting
  • Condensate drain lines
  • Emergency drain pans
  • Low voltage wiring ran by us

Labor Warranty For New Installations

Staton Heating, Cooling & Plumbing provides a labor warranty on every system we install. The labor warranties range from one year to ten years depending on the system purchased. Combined with the manufacturer’s parts warranty this provides complete warranty coverage during the labor warranty duration. (Regular annual maintenance is required to maintain the warranty at an additional cost if not included with system purchase.)

No Lemon Guarantee

Staton Heating, Cooling & Plumbing guarantees you will not get a lemon. If your system has a major issue such as compressor failure or multiple repair issues in the first 90 days after installation, we will replace the system and not just replace the parts.

Best Value Guarantee

With our quality equipment, thorough installation process, included warranties, accessories, and maintenance, at Staton Heating, Cooling & Plumbing we guarantee you will get more for less. If you do a competitor’s comparative quote for less, we will beat it by at least $400.

Performance Guarantee

When you purchase the recommended system from Staton Heating, Cooling & Plumbing we guarantee the efficiency and performance of that system. Depending on the purchased system, this includes energy savings up to 20%, proper heating and cooling, and balanced air flow throughout your home.
Client Testimonials

REAL REVIEWS FROM REAL CLIENTS

4.9 Google Rating

Brian Harrison
2 days ago
Very quick and professional with a great explanation. Exactly what I wanted
Lewis Patterson
2 days ago
Fantastic service at a reasonable price. Quality of workmanship was excellent. I will use this company again.
Diane B
2 days ago
Burger was great! Very friendly, professional & did a great job!!!
Janis Hallet
3 days ago
Matt was very knowledgeable. He did a fantastic job. He was kind and efficient.
Stacie Oliver
3 days ago
Steven was friendly and efficient. I would recommend Staton.
Jordan Rice
4 days ago
Joe was super friendly and accommodating. The work he did to replace our leaking faucet and non-functional water shut off valves was great!
George Asseng
4 days ago
Plumber was polite and thorough with a easy to understand explanation of the issue. Worked efficiently to replace kitchen faucet.
Dig22033
4 days ago
Terrific work, timely manner and left as clean as they found it.
Marley Mckind
4 days ago
I’ve worked with Staton twice and they’re great! Every plumber I’ve met has been very kind and professional, they always explain what they’re doing and why. Sam did a great job replacing my water heater recently, and I’ve worked with Steven and Jarrell in the past as well. I also really like that they send a picture and bio of the plumber that’ll be doing the work that day. I’d say they’re a little on the pricey side, but they were flexible in allowing us to buy our own equipment for them to install, and give a clear cost breakdown.
Lynn Graze
5 days ago
On time, explained the problem, in and out under one hour