Staton Family Promise

100% Satisfaction Guarantee

Staton Heating, Cooling & Plumbing guarantees you will be 100% satisfied with the service or installation that we provide. If you are not fully satisfied, we will return at no charge and correct the situation. If for any reason, we cannot correct the issue we will refund your money. You can feel confident that you will be 100% satisfied with our service.

Lifetime Workmanship Guarantee

Staton Heating, Cooling & Plumbing backs all of our installations with a Lifetime Workmanship Guranatee. Because of the attention to detail and quality materials used, we can confidently include this guarantee on every install. It includes:
  • Any copper line set we installed
  • Ductwork installed by us
  • System stands or plaforms
  • Venting
  • Condensate drain lines
  • Emergency drain pans
  • Low voltage wiring ran by us

Labor Warranty For New Installations

Staton Heating, Cooling & Plumbing provides a labor warranty on every system we install. The labor warranties range from one year to ten years depending on the system purchased. Combined with the manufacturer’s parts warranty this provides complete warranty coverage during the labor warranty duration. (Regular annual maintenance is required to maintain the warranty at an additional cost if not included with system purchase.)

No Lemon Guarantee

Staton Heating, Cooling & Plumbing guarantees you will not get a lemon. If your system has a major issue such as compressor failure or multiple repair issues in the first 90 days after installation, we will replace the system and not just replace the parts.

Performance Guarantee

When you purchase the recommended system from Staton Heating, Cooling & Plumbing we guarantee the efficiency and performance of that system. Depending on the purchased system, this includes energy savings up to 20%, proper heating and cooling, and balanced air flow throughout your home.
Client Testimonials

REAL REVIEWS FROM REAL CLIENTS

4.9 Google Rating

Linda Russell
21 hours ago
Gabriel was a knowledgeable, honest professional.
I was very appreciative of his honesty when coming across extenuating circumstances with my system that he explained would likely result in more adverse problems and at the least not permit effective cleaning of my system.
Mike Ulrich Sr
1 day ago
Stephen did a great job on our plumbing leak/repair, and was really friendly! Would definitely have him back.
Debbie Beall
1 day ago
Cristian was kind, courteous, and very knowledgeable. I appreciated his work here today.
Jay Rudzin
2 days ago
Ja'ron knew exactly what to do and quickly did it.
Kathleen Williams
2 days ago
Staton was very responsive. I was able to get same day service. Robert, our technician, Identified problem and install a new sump pump. He was very professional and courteous.
Bill Cates - Referral Coach
2 days ago
On time. Professional. Knowledgeable. Perfect appointment.
Donna Ruokonen
2 days ago
Stiven was very proficient and polite as he completed the fall maintenance checkup under my comfort care contract.

Wes also did a good job for the annual plumbing inspection under the comfort care contract.
R K
2 days ago
Staton is great. I realized I had a leak in the basement from a ceiling pipe and called Staton for help. They sent someone out to look within 24-hours (no extra fee for such quick service). Steven was able to figure out the problem was coming from the floor above (leaky faucet) and saved me a lot of time, heartache, and money by efficiently figuring out the problem and how to fix it. Thank you Steven! And thank you Staton! I am a very happy customer. Staton is who I contact for my plumbing needs: this is the type of service I get from them, every single time.
Katie Uhl
3 days ago
We had Matt come out to swap out an old gas hot water heater for a new one and couldn’t have had a better experience. Very professional, went above and beyond explaining the fix and future maintenance and care. Will definitely call Staton any time any plumbing work need done!
Barbara Delbridge
4 days ago
Stiven was very polite and respectful while at my home. He was professional and thorough while checking both of my HVAC systems. He explained everything to me. He sent all photos and recommendations for service in a concise report. I will continue to use Staton for all of my HVAC needs.