Staton Family Promise

100% Satisfaction Guarantee

Staton Heating, Cooling & Plumbing guarantees you will be 100% satisfied with the service or installation that we provide. If you are not fully satisfied, we will return at no charge and correct the situation. If for any reason, we cannot correct the issue we will refund your money. You can feel confident that you will be 100% satisfied with our service.

Lifetime Workmanship Guarantee

Staton Heating, Cooling & Plumbing backs all of our installations with a Lifetime Workmanship Guranatee. Because of the attention to detail and quality materials used, we can confidently include this guarantee on every install. It includes:
  • Any copper line set we installed
  • Ductwork installed by us
  • System stands or plaforms
  • Venting
  • Condensate drain lines
  • Emergency drain pans
  • Low voltage wiring ran by us

Labor Warranty For New Installations

Staton Heating, Cooling & Plumbing provides a labor warranty on every system we install. The labor warranties range from one year to ten years depending on the system purchased. Combined with the manufacturer’s parts warranty this provides complete warranty coverage during the labor warranty duration. (Regular annual maintenance is required to maintain the warranty at an additional cost if not included with system purchase.)

No Lemon Guarantee

Staton Heating, Cooling & Plumbing guarantees you will not get a lemon. If your system has a major issue such as compressor failure or multiple repair issues in the first 90 days after installation, we will replace the system and not just replace the parts.

Best Value Guarantee

With our quality equipment, thorough installation process, included warranties, accessories, and maintenance, at Staton Heating, Cooling & Plumbing we guarantee you will get more for less. If you do a competitor’s comparative quote for less, we will beat it by at least $400.

Performance Guarantee

When you purchase the recommended system from Staton Heating, Cooling & Plumbing we guarantee the efficiency and performance of that system. Depending on the purchased system, this includes energy savings up to 20%, proper heating and cooling, and balanced air flow throughout your home.
Client Testimonials

REAL REVIEWS FROM REAL CLIENTS

4.9 Google Rating

Freda Christie-Frey
2 days ago
Stuart was amazing. Very professional, knowledgeable, explained everything, efficient. He wasted no time locating the difficult problem, was thorough and began work as soon as he went and got the parts. No,”I’ll be back tomorrow.” He went and got the parts and worked non stop for several hours, part of that time in my gross, muddy, and snowy, cold crawl space. He left with everything working perfectly! Thank you!
Joseph Chandler
3 days ago
Friendly, well spoken, listens and explains clearly what is required. 5 stars!!
Jeffrey Johnson
3 days ago
Been a Staton customer for many years. Josh did a great job. He is competent, professional and personable.
Nick Stone
3 days ago
Great communication, friendly service, support local business!
Victor Parker
3 days ago
Matt is a true professional! He quickly diagnosed the location of the plumbing leak and completed repairs to the system.
Patty Dick
3 days ago
Andrew is very competent and very friendly. I will request his services always. He is a great technician for your company.
Brooke Robinson
4 days ago
Sam was fantastic! He was very professional and thoroughly explained everything. Definitely recommend.
losmane10
4 days ago
Jason was very personable and knowledgeable. He worked quickly to test and replace my garbage disposal and I am pleased with the results.
Erika Chevere
4 days ago
Cristian did a good job, explained everything to me of what I need to get done, would have him back!
Brent Bauer
4 days ago
Great job. Very helpful