Staton Family Promise

100% Satisfaction Guarantee

Staton Heating, Cooling & Plumbing guarantees you will be 100% satisfied with the service or installation that we provide. If you are not fully satisfied, we will return at no charge and correct the situation. If for any reason, we cannot correct the issue we will refund your money. You can feel confident that you will be 100% satisfied with our service.

Lifetime Workmanship Guarantee

Staton Heating, Cooling & Plumbing backs all of our installations with a Lifetime Workmanship Guranatee. Because of the attention to detail and quality materials used, we can confidently include this guarantee on every install. It includes:
  • Any copper line set we installed
  • Ductwork installed by us
  • System stands or plaforms
  • Venting
  • Condensate drain lines
  • Emergency drain pans
  • Low voltage wiring ran by us

Labor Warranty For New Installations

Staton Heating, Cooling & Plumbing provides a labor warranty on every system we install. The labor warranties range from one year to ten years depending on the system purchased. Combined with the manufacturer’s parts warranty this provides complete warranty coverage during the labor warranty duration. (Regular annual maintenance is required to maintain the warranty at an additional cost if not included with system purchase.)

No Lemon Guarantee

Staton Heating, Cooling & Plumbing guarantees you will not get a lemon. If your system has a major issue such as compressor failure or multiple repair issues in the first 90 days after installation, we will replace the system and not just replace the parts.

Performance Guarantee

When you purchase the recommended system from Staton Heating, Cooling & Plumbing we guarantee the efficiency and performance of that system. Depending on the purchased system, this includes energy savings up to 20%, proper heating and cooling, and balanced air flow throughout your home.
Client Testimonials

REAL REVIEWS FROM REAL CLIENTS

4.9 Google Rating

Ann Doherty
2 days ago
Joshua was very friendly and knowledgeable. His workmanship was very professional and he was very clean!! Thank you
Paula Caprice
2 days ago
Steven Shell did a remarkable job. He found a leaky shut off valve and fixed that while also fixing my toilet works. I would definitely use him again!
Zoe Mossburg
2 days ago
Cristian and tia was great and very friendly. Cristian seems to know what he’s doing and looks like he’s been trained good. Would highly recommend
Cindy Gambone
2 days ago
Awesome guy !! Sam came in and assessed the situation with skill and
Fixed the problem fast and accurately!!
Zachery O
2 days ago
Stiven and Callie were awesome! Showed up on time and efficiently completed the services. They were both knowledgeable and thoroughly explained what they were doing. 5 stars!
E LakesIII
2 days ago
Mr. Harper did an excellent job performing PM service on our HVAC system. He was professional, demonstrated knowledge in the area, clearly articulated his findings, and was transparent regarding remediation prioritization
Tom Marryott
2 days ago
We had a regularly scheduled HVAC maintenance with Staton. Our technician, Stiven Llano Did a fantastic job. He walked me through everything, clearly explained the condition of our unit, and gave helpful advice on how to take the best care of it going forward. Even though it was routine maintenance, he went above and beyond. Highly recommend this company and especially Stiven. Five stars all the way.
Jeff Brown
3 days ago
Great job! We had a lot of things going on which interfered with getting a dehumidifier installed, but Ja'Ron persevered and got it all done in a courteous and concientous manner. 6 stars!
Cynthia Glime
3 days ago
He was very respectful and informative and explain things so that I could understand
Jeff Summers
3 days ago
Very personable and dedicated. His persistence and skill led to a successful resolution of drain clog. Also being a Yankee fan is a plus.