Serving central Maryland & eastern shore
Staton Family Promise
100% Satisfaction Guarantee
Staton Heating, Cooling & Plumbing guarantees you will be 100% satisfied with the service or installation that we provide. If you are not fully satisfied, we will return at no charge and correct the situation. If for any reason, we cannot correct the issue we will refund your money. You can feel confident that you will be 100% satisfied with our service.
Lifetime Workmanship Guarantee
Staton Heating, Cooling & Plumbing backs all of our installations with a Lifetime Workmanship Guranatee. Because of the attention to detail and quality materials used, we can confidently include this guarantee on every install. It includes:
- Any copper line set we installed
- Ductwork installed by us
- System stands or plaforms
- Venting
- Condensate drain lines
- Emergency drain pans
- Low voltage wiring ran by us
Labor Warranty For New Installations
Staton Heating, Cooling & Plumbing provides a labor warranty on every system we install. The labor warranties range from one year to ten years depending on the system purchased. Combined with the manufacturer’s parts warranty this provides complete warranty coverage during the labor warranty duration. (Regular annual maintenance is required to maintain the warranty at an additional cost if not included with system purchase.)
No Lemon Guarantee
Staton Heating, Cooling & Plumbing guarantees you will not get a lemon. If your system has a major issue such as compressor failure or multiple repair issues in the first 90 days after installation, we will replace the system and not just replace the parts.
Best Value Guarantee
With our quality equipment, thorough installation process, included warranties, accessories, and maintenance, at Staton Heating, Cooling & Plumbing we guarantee you will get more for less. If you do a competitor’s comparative quote for less, we will beat it by at least $400.
Performance Guarantee
When you purchase the recommended system from Staton Heating, Cooling & Plumbing we guarantee the efficiency and performance of that system. Depending on the purchased system, this includes energy savings up to 20%, proper heating and cooling, and balanced air flow throughout your home.
Client Testimonials
REAL REVIEWS FROM REAL CLIENTS
Cj G
2 days ago
We had a hot water leak and Station fixed our leak the very next morning. Robert and Alan were very friendly and knowledgeable. Robert explained all the work to be done and did an excellent job. Both were very courteous and always wore their shoe protectors when they came in the house. Great work!
Bret Stromberg
3 days ago
Stivan did a great job, he really wanted to make sure I understood all the details and most importantly, he wasn’t ready to leave until he was sure I was satisfied.
Ali N
3 days ago
Staton shines again! Stiven performed the annual furnace check, provided detailed photos of the furnace and explained in detail the condition of the unit.
This company has consistently provided great service to my home's HVAC, reverse osmosis system & plumbing
Louis Berner Jr
4 days ago
Excellent job. Robert was careful to explain everything.
Alfred DiMaggio
4 days ago
Randy and his trainee Jake, were fantastic. They came when they said. Very personal and friendly. Explained everything. Completed the job in a professional and timely manner. When they were done, cleaned everything up. Great job.
Alan Prince and his crew did a fantastic job in replacing our sewer pipe, in a timely and thoughtful way. They took care in placing the debris out of the way, with attention to our property. Great crew. Great guys. Highly recommend W.L Staton. Thanks
Karen Long
4 days ago
I just moved to the area and I always make sure I have reliable plumber so I did some research and got 3 quotes and Staton Heating was far the best. My first call was a water filtration system and they sent out Mike. He was awesome. He told me the same things the others did but went into more detail. I joined their membership plan because you always need a plumber and I have peace of mind with Staton.
Karen Long
4 days ago
I just moved to the area and I always make sure I have reliable plumber so I did some research and got 3 quotes and Staton Heating was far the best. My first call was a water filtration system and they sent out Mike. He was awesome. He told me the same things the others did but went into more detail. I joined their membership plan because you always need a plumber and I have peace of mind with Staton.
Glenn Furbish
6 days ago
Very nice and competent young man. Diagnosed the problem and fixed it quickly.
John A. Ohmer
6 days ago
Plumber Rob is a true professional, he is skilled and knowledgeable about the water heater installation he did for me. Highly recommend him 😊
sun Earhart
7 days ago
Steve explained everything very well. He also took the time to show us exactly what the problems were. He took the time to do a very thorough inspection. Steve was very professional.