0% APR Plus No Payments for 12 Months
on Select New Plumbing & HVAC Systems
Staton Family Promise
100% Satisfaction Guarantee
Staton Heating, Cooling & Plumbing guarantees you will be 100% satisfied with the service or installation that we provide. If you are not fully satisfied, we will return at no charge and correct the situation. If for any reason, we cannot correct the issue we will refund your money. You can feel confident that you will be 100% satisfied with our service.
Lifetime Workmanship Guarantee
Staton Heating, Cooling & Plumbing backs all of our installations with a Lifetime Workmanship Guranatee. Because of the attention to detail and quality materials used, we can confidently include this guarantee on every install. It includes:
- Any copper line set we installed
- Ductwork installed by us
- System stands or plaforms
- Venting
- Condensate drain lines
- Emergency drain pans
- Low voltage wiring ran by us
Labor Warranty For New Installations
Staton Heating, Cooling & Plumbing provides a labor warranty on every system we install. The labor warranties range from one year to ten years depending on the system purchased. Combined with the manufacturer’s parts warranty this provides complete warranty coverage during the labor warranty duration. (Regular annual maintenance is required to maintain the warranty at an additional cost if not included with system purchase.)
No Lemon Guarantee
Staton Heating, Cooling & Plumbing guarantees you will not get a lemon. If your system has a major issue such as compressor failure or multiple repair issues in the first 90 days after installation, we will replace the system and not just replace the parts.
Best Value Guarantee
With our quality equipment, thorough installation process, included warranties, accessories, and maintenance, at Staton Heating, Cooling & Plumbing we guarantee you will get more for less. If you do a competitor’s comparative quote for less, we will beat it by at least $400.
Performance Guarantee
When you purchase the recommended system from Staton Heating, Cooling & Plumbing we guarantee the efficiency and performance of that system. Depending on the purchased system, this includes energy savings up to 20%, proper heating and cooling, and balanced air flow throughout your home.
Client Testimonials
REAL REVIEWS FROM REAL CLIENTS
Aaron White
1 day ago
I’m a new customer because my AC went out and my previous company canceled 2 appointments to come out and repair. Steve did a fantastic job and explained the issues he found and ultimately got our system back up and running. Definitely on the expensive side for repairs.
G Ciapa
2 days ago
Nathan was awesome!
Mike N
2 days ago
Staton is our go-to plumber in Annapolis. The staff is friendly, punctual, and experienced, and all of our projects have been completed quickly and in accordance with estimates. Matt is a great plumber, and takes the time to explain what he’s doing and the science behind it.
shannon sanborn
2 days ago
I would give him more stars if I could. His camaraderie with the team was amazing, I don’t think I’ve seen a team work in sync as much as the gentlemen doing the oil tank removal and HVAC install together. They all knew each other from different encounters and his attitude could not have been more upbeat and answered all of my questions after walking me through the process.
Stephanie Jackson
2 days ago
Dre was so kind, thorough and professional. He walked us through what maintenance needs to be completed on our AC systems.
Tawnya Jackson
3 days ago
Ever since we first contacted Staton Plumbing it’s been great! This most recent visit was an emergency and Josh B arrived within less than an hour. He was very thorough explaining everything to us step by step, before and after with pictures. I just appreciate the amazing customer service Staton provides from phone representatives to the techs that have come out!
Raymond Kostkowski
3 days ago
Malaya did a great job. Diagnosed AC problem at doctors office and had up and running right away. Professional, prompt and fair.
Steven Patterson
3 days ago
Josh was excellent!
Karen Potteiger
3 days ago
Sam was excellent at service!!!
Dan Meidenbauer
3 days ago
I called yesterday with emergency need repair and you guys came through quickly the next morning. Steve had part on the truck and repaired in under 30 min.