Serving central Maryland & eastern shore
Staton Family Promise
100% Satisfaction Guarantee
Staton Heating, Cooling & Plumbing guarantees you will be 100% satisfied with the service or installation that we provide. If you are not fully satisfied, we will return at no charge and correct the situation. If for any reason, we cannot correct the issue we will refund your money. You can feel confident that you will be 100% satisfied with our service.
Lifetime Workmanship Guarantee
Staton Heating, Cooling & Plumbing backs all of our installations with a Lifetime Workmanship Guranatee. Because of the attention to detail and quality materials used, we can confidently include this guarantee on every install. It includes:
- Any copper line set we installed
- Ductwork installed by us
- System stands or plaforms
- Venting
- Condensate drain lines
- Emergency drain pans
- Low voltage wiring ran by us
Labor Warranty For New Installations
Staton Heating, Cooling & Plumbing provides a labor warranty on every system we install. The labor warranties range from one year to ten years depending on the system purchased. Combined with the manufacturer’s parts warranty this provides complete warranty coverage during the labor warranty duration. (Regular annual maintenance is required to maintain the warranty at an additional cost if not included with system purchase.)
No Lemon Guarantee
Staton Heating, Cooling & Plumbing guarantees you will not get a lemon. If your system has a major issue such as compressor failure or multiple repair issues in the first 90 days after installation, we will replace the system and not just replace the parts.
Best Value Guarantee
With our quality equipment, thorough installation process, included warranties, accessories, and maintenance, at Staton Heating, Cooling & Plumbing we guarantee you will get more for less. If you do a competitor’s comparative quote for less, we will beat it by at least $400.
Performance Guarantee
When you purchase the recommended system from Staton Heating, Cooling & Plumbing we guarantee the efficiency and performance of that system. Depending on the purchased system, this includes energy savings up to 20%, proper heating and cooling, and balanced air flow throughout your home.
Client Testimonials
REAL REVIEWS FROM REAL CLIENTS
cameronheckman
2 days ago
Joe was timely, friendly, and the mechanical repair was performed on our shower mixer as requested. I am holding back the fifth star due to the finishing. The old caulk was not completely removed from the faucet trim, the new caulk was not applied thoroughly, and plumbers putty waste was left in the tub and on the fixture. Otherwise, good experience.
Shawne Carroll
3 days ago
Good experience.
Elner Gant
4 days ago
I had an emergency sewer backup. The first company I called told me twice someone would call. After 2 hours no plumber. I called Staton and their plumbers were there in 45 minutes. They were the best, professional, courteous and cleaned everything before they left. They are the plumbers I will call in the future. Thank you Joe and your team.
EG
Anna Tereshinski
4 days ago
Staton is the absolute best—hands down. We had a wide array of plumbing issues that Matt solved for us. 5 stars for Matt and Staton!
John Decker
4 days ago
Tony and his helper were very professional and efficient with their time while installing a new unit.
Luke Page
4 days ago
Robert was great to deal with from start to finish while keeping me informed throughout the process of how the install was going. Great quality work done.
Melissa Sedwick
4 days ago
Jeff is absolutely fantastic! He’s so knowledgeable and thorough. He provides great advice and wonderful customer service!
Paula Caprice
4 days ago
Frank Morgan was a delightful technician to work with! He diagnosed my problem and fixed it quickly and efficiently. I will definitely use his services again?
Jackie Maloney
4 days ago
Vince was courteous and explained everything to me. He also helped me change out my water filter.
Richard Fields
5 days ago
I was fortunate that I found a reputable company. Staton plumbing sent an experience technician to handle my plumbing problem. The results were better than expected. I would recommend Mr. Leedy to my friends.