Staton Family Promise

100% Satisfaction Guarantee

Staton Heating, Cooling & Plumbing guarantees you will be 100% satisfied with the service or installation that we provide. If you are not fully satisfied, we will return at no charge and correct the situation. If for any reason, we cannot correct the issue we will refund your money. You can feel confident that you will be 100% satisfied with our service.

Lifetime Workmanship Guarantee

Staton Heating, Cooling & Plumbing backs all of our installations with a Lifetime Workmanship Guranatee. Because of the attention to detail and quality materials used, we can confidently include this guarantee on every install. It includes:
  • Any copper line set we installed
  • Ductwork installed by us
  • System stands or plaforms
  • Venting
  • Condensate drain lines
  • Emergency drain pans
  • Low voltage wiring ran by us

Labor Warranty For New Installations

Staton Heating, Cooling & Plumbing provides a labor warranty on every system we install. The labor warranties range from one year to ten years depending on the system purchased. Combined with the manufacturer’s parts warranty this provides complete warranty coverage during the labor warranty duration. (Regular annual maintenance is required to maintain the warranty at an additional cost if not included with system purchase.)

No Lemon Guarantee

Staton Heating, Cooling & Plumbing guarantees you will not get a lemon. If your system has a major issue such as compressor failure or multiple repair issues in the first 90 days after installation, we will replace the system and not just replace the parts.

Best Value Guarantee

With our quality equipment, thorough installation process, included warranties, accessories, and maintenance, at Staton Heating, Cooling & Plumbing we guarantee you will get more for less. If you do a competitor’s comparative quote for less, we will beat it by at least $400.

Performance Guarantee

When you purchase the recommended system from Staton Heating, Cooling & Plumbing we guarantee the efficiency and performance of that system. Depending on the purchased system, this includes energy savings up to 20%, proper heating and cooling, and balanced air flow throughout your home.
Client Testimonials

REAL REVIEWS FROM REAL CLIENTS

4.9 Google Rating

Bob McNally
2 days ago
Repair to my HVAc system replaced capacitor
Jaime Viramontes
2 days ago
Cristian Sosa-Rodriguez came out today and did a great comprehensive service of my entire system. He explained everything in great detail, outstanding service!
michael woody
3 days ago
Steve was polite respectful and explained what he was doing as he did it. We are very satisfied.
Mike Ulrich Sr
3 days ago
Nathan did a great job on our plumbing leak/repair, and was really friendly! Would definitely have him back.
Robert Graham
3 days ago
Very helpful and informative!
Jackie Williams
3 days ago
Joe Fanning did a great job. He was respectful and explained everything that needed to be done. It was stressful having to have a water heater and sump pump replaced but Joe helped make Thu gs go a little easier.
denise grady
3 days ago
My Plummer did an excellent job! Highly recommended. Fair pricing and membership. Very pleased with the services!
Nathan Ott
5 days ago
We had Sam Northup help us by snaking our kitchen sink, and we couldn’t be happier with the experience. He was extremely professional, knowledgeable, and thorough. He even came out on a holiday to take care of it for us — that level of dedication really stood out. We highly recommend Sam and his services!
Lynn Graze
6 days ago
Gave us worst case scenario and did the job for $1200 under. Explained everything and showed us the completed work where pipes where changed out or polished up
Heidi Paulson
6 days ago
Fast, same-day service of our AC unit!