Staton Family Promise

Such a great experience. I just moved into a new-to-me townhome and my HVAC is like new again after a professional inspection, tune up, cleaning, and capacitor replacement. Aaron was very thorough and gave me some valuable information. I joined the monthly membership and saved a significant amount. I was so impressed that I called the same day for plumbing repairs. The very next day I decided to take care of the plumbing checklist. I was so lucky to have Brandon as my plumber. His plumbing repairs are a true work of art! He is so talented at a young age and has a wealth of knowledge and experience. I will call on him specifically every time from here on out. He goes the extra several miles and is precise in every detail. He definitely takes pride in his work, his customer needs, and makes you feel at ease. I would adopt Brandon for my own son. I wish Staton was in every major city.

Jeff from Staton was awesome! So knowledgeable when I had a leak that I wasn’t sure where it was coming from. He was able to come out the same day I called and come fix it two days later! The entire team from Staton was helpful when coordinating appointments with many people across several units that the leak was affecting. I would absolutely recommend them!

Shawn was excellent, friendly, thorough installing new kitchen faucet before holiday weekend!

They were timely, professional and quick 🙂 we will definitely be using them again in the future!

Tim did a great job at explaining everything that he did. Awesome customer service!

Gracie did an excellent job, not only with her work, but explaining what the issue was, how it was going to be repaired, and ensuring we understood the work she did.

Mr Coateswas very helpful. He explained my options clearly. I have never had bad service from this company. During and while the HVAC complete installation, I was kept informed. After the installation the cleanup was fantastic. I had to nothing.

Awesome guy

Find leak, needed replacement of garbage disposal

Staton called to remind us if our annual system inspection, and sent Tim Chin out the next day to ensure our HVAC system was working well. Tim did a great job, very personable, explained what he was doing and why he was doing it throughout the visit. He even suggested some preventative things we might want to consider, without being pushy about it. We will definitely ask for him the next time we need a plumber. A 5 star service call! We will be recommending W. L. Staton to all of our friends for good plumbers and excellent customer service.