Staton Family Promise

100% Satisfaction Guarantee

Staton Heating, Cooling & Plumbing guarantees you will be 100% satisfied with the service or installation that we provide. If you are not fully satisfied, we will return at no charge and correct the situation. If for any reason, we cannot correct the issue we will refund your money. You can feel confident that you will be 100% satisfied with our service.

Lifetime Workmanship Guarantee

Staton Heating, Cooling & Plumbing backs all of our installations with a Lifetime Workmanship Guranatee. Because of the attention to detail and quality materials used, we can confidently include this guarantee on every install. It includes:
  • Any copper line set we installed
  • Ductwork installed by us
  • System stands or plaforms
  • Venting
  • Condensate drain lines
  • Emergency drain pans
  • Low voltage wiring ran by us

Labor Warranty For New Installations

Staton Heating, Cooling & Plumbing provides a labor warranty on every system we install. The labor warranties range from one year to ten years depending on the system purchased. Combined with the manufacturer’s parts warranty this provides complete warranty coverage during the labor warranty duration. (Regular annual maintenance is required to maintain the warranty at an additional cost if not included with system purchase.)

No Lemon Guarantee

Staton Heating, Cooling & Plumbing guarantees you will not get a lemon. If your system has a major issue such as compressor failure or multiple repair issues in the first 90 days after installation, we will replace the system and not just replace the parts.

Performance Guarantee

When you purchase the recommended system from Staton Heating, Cooling & Plumbing we guarantee the efficiency and performance of that system. Depending on the purchased system, this includes energy savings up to 20%, proper heating and cooling, and balanced air flow throughout your home.
Client Testimonials

REAL REVIEWS FROM REAL CLIENTS

4.9 Google Rating

Lisa Ace
2 days ago
Cristian was friendly & thorough in his furnace inspection and explained the process well.
Anita Hanft
2 days ago
My technician, William, was on time, extremely polite, clean and thorough in answering my questions. Great experience.
Akshat Vyas
2 days ago
I had Gabriel and Eyondre come in for cleaning the duct system and they did an exceptional job. Have had similar experience for getting my water system and HVAC system set up. Would definitely recommend Staton to anyone with hvac and plumbing needs!
anthony crank
2 days ago
Ja’Ron did a great job in a timely manner.
Leigh Anne Phillips
2 days ago
Nathan spent the entire day at our home working on two difficult bathroom issues and corrected them perfectly. We will definitely be engaging Nathan in the future! Thanks so much Nathan and Staton!
Jackie Buan
3 days ago
Cristian did a great job and is pleasant to work with!
Linda Maier-Tyler
3 days ago
Cristian was very friendly and informative. Very nice young man.
Judith Lewis
3 days ago
Steven was efficient and honest! Did a great job! Extremely personable!
JOHN CONNERY
4 days ago
Cristian did a excellent job explaining and servicing the unit
Patricia Skidmore
4 days ago
I had to have my heat pump replaced which isn’t a great thing but these guys made it painless. They are knowledgeable, quick and efficient. The work area was left spotless. They all rate a 5/5 from the people that answer the phone, the sales rep and the installation crew.