Staton Family Promise

100% Satisfaction Guarantee

Staton Heating, Cooling & Plumbing guarantees you will be 100% satisfied with the service or installation that we provide. If you are not fully satisfied, we will return at no charge and correct the situation. If for any reason, we cannot correct the issue we will refund your money. You can feel confident that you will be 100% satisfied with our service.

Lifetime Workmanship Guarantee

Staton Heating, Cooling & Plumbing backs all of our installations with a Lifetime Workmanship Guranatee. Because of the attention to detail and quality materials used, we can confidently include this guarantee on every install. It includes:
  • Any copper line set we installed
  • Ductwork installed by us
  • System stands or plaforms
  • Venting
  • Condensate drain lines
  • Emergency drain pans
  • Low voltage wiring ran by us

Labor Warranty For New Installations

Staton Heating, Cooling & Plumbing provides a labor warranty on every system we install. The labor warranties range from one year to ten years depending on the system purchased. Combined with the manufacturer’s parts warranty this provides complete warranty coverage during the labor warranty duration. (Regular annual maintenance is required to maintain the warranty at an additional cost if not included with system purchase.)

No Lemon Guarantee

Staton Heating, Cooling & Plumbing guarantees you will not get a lemon. If your system has a major issue such as compressor failure or multiple repair issues in the first 90 days after installation, we will replace the system and not just replace the parts.

Best Value Guarantee

With our quality equipment, thorough installation process, included warranties, accessories, and maintenance, at Staton Heating, Cooling & Plumbing we guarantee you will get more for less. If you do a competitor’s comparative quote for less, we will beat it by at least $400.

Performance Guarantee

When you purchase the recommended system from Staton Heating, Cooling & Plumbing we guarantee the efficiency and performance of that system. Depending on the purchased system, this includes energy savings up to 20%, proper heating and cooling, and balanced air flow throughout your home.
Client Testimonials

REAL REVIEWS FROM REAL CLIENTS

4.9 Google Rating

Prince ACAD
24 hours ago
He's very sure of what he's doing and very detailed with his explanations.
Richard Binkowski
1 day ago
While installing a new vanity at my house the drain pipe going into the wall disintegrated in my hand. I quickly called Staton and they were able to come in approximately 2 hrs. They repaired and replaced the damaged. And checked the new vanity and old vanity for leaks. I had purchased the yearly maintenance packet and they also checked my water system and flushed the water heater. Two great technicians. Very knowledgeable and friendly. Explained what they were doing and made suggestions as to what else could be done in the house. Highly recommend Staton for you plumbing and HVAC needs.
Tammy Studebaker
1 day ago
Ja’Ron was awesome and fast in getting the work done . He explained everything
Laura Ferry
2 days ago
When our sewer pipe burst, the situation felt completely overwhelming. I was dreading having to call a plumbing company, but from the moment the team from Staton arrived, their professionalism put me at ease. They quickly identified the problem and clearly explained what was happening and how they would fix it. I immediately felt that everything was going to be okay, and it was. I’m so grateful to have found such a reliable, professional company. Staton will be the first call I make for any future plumbing needs.
Marj Sparer
2 days ago
As before, Cristian did a great job!
Sydne Owens
2 days ago
Andrew and Vincent were great with diagnosing our problem and helping us find a solution! They were quick and very helpful

Justin and Darrius were they the very next morning to put in our new system and did an amazing job! They were respectful, quick, and kept us in the loop the whole time!
Joe Boteler
2 days ago
Everything went extremely well except Joe is a Yankee fan! No way!
Daphne Wicker
2 days ago
Very professional..you should be proud to have Mayala on your team. Great personality!
Michael Pestorius
2 days ago
Steve came out to do an HVAC inspection and replace a condensation pump. He was prompt, helpful and knowledgeable. I would recommend him to friends.
Louis Berner Jr
2 days ago
Excellent job. Robert was careful to explain everything.
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