Staton Family Promise

100% Satisfaction Guarantee

Staton Heating, Cooling & Plumbing guarantees you will be 100% satisfied with the service or installation that we provide. If you are not fully satisfied, we will return at no charge and correct the situation. If for any reason, we cannot correct the issue we will refund your money. You can feel confident that you will be 100% satisfied with our service.

Lifetime Workmanship Guarantee

Staton Heating, Cooling & Plumbing backs all of our installations with a Lifetime Workmanship Guranatee. Because of the attention to detail and quality materials used, we can confidently include this guarantee on every install. It includes:
  • Any copper line set we installed
  • Ductwork installed by us
  • System stands or plaforms
  • Venting
  • Condensate drain lines
  • Emergency drain pans
  • Low voltage wiring ran by us

Labor Warranty For New Installations

Staton Heating, Cooling & Plumbing provides a labor warranty on every system we install. The labor warranties range from one year to ten years depending on the system purchased. Combined with the manufacturer’s parts warranty this provides complete warranty coverage during the labor warranty duration. (Regular annual maintenance is required to maintain the warranty at an additional cost if not included with system purchase.)

No Lemon Guarantee

Staton Heating, Cooling & Plumbing guarantees you will not get a lemon. If your system has a major issue such as compressor failure or multiple repair issues in the first 90 days after installation, we will replace the system and not just replace the parts.

Best Value Guarantee

With our quality equipment, thorough installation process, included warranties, accessories, and maintenance, at Staton Heating, Cooling & Plumbing we guarantee you will get more for less. If you do a competitor’s comparative quote for less, we will beat it by at least $400.

Performance Guarantee

When you purchase the recommended system from Staton Heating, Cooling & Plumbing we guarantee the efficiency and performance of that system. Depending on the purchased system, this includes energy savings up to 20%, proper heating and cooling, and balanced air flow throughout your home.
Client Testimonials

REAL REVIEWS FROM REAL CLIENTS

4.9 Google Rating

WUGEast
2 days ago
Outstanding service. Dedicated and caring guys who made sure the job was done correctly after we had a frozen pipe flood the basement. Really appreciate the good service.
Steve Arnold
2 days ago
Thorough, detailed, polite. Great job!! Andrew ( and his partner) were polite, courteous, gave an evaluation of a number of issues that I shared regarding my complicated heating system. Very thorough and did not pressure to make any particular choices. The drain situation that I thought I had a solution to , that he followed up on did not work out for a number of reasons that he explained. He purged the system and brought the boiler pressure down to a level that he said was in the appropriate range. His work was neatly done. Good job!
Tricia Jackson
3 days ago
Wes was knowledgeable, friendly, and went above and beyond to help us! I would recommend him and this company to anyone!
Tanya Gunn
3 days ago
Steven was absolutely, awesome! He explained the plumbing service that he was providing in detail and he gave us other good information about maintaining our plumbing throughout the year. Steven was also clear and upfront about the cost of the service. The experience with him was great! We will definitely request to use him again.
Josh Wise
3 days ago
Excellent and fast service!
Mimi 64
3 days ago
Jason Bonner did amazing work. He was very professional, knowledgeable, polite, respectful and made sure I was satisfied with the work. I would highly request him and this company to complete plumbing and heating issues.
Vincent Lewis II
4 days ago
I have now used Staton for their HVAC and plumbing services. They have replaced the mini-split and furnace in our home. The team is extremely professional and they are up front with you about what is going on with your home. I highly recommend them for all of your plumbing and HVAC needs.
Christopher Junker
4 days ago
Burst pipe on a weekend with single digit temps. Mr Leedy did a good job explained everything. I would call them first again.
K B
4 days ago
Sam was kind and understanding. He was thorough and got the job done professionally and timely. I was truly impressed with his talent and diligence
sherry schiller
4 days ago
Matt is knowledgeable, neat, and thorough. He addresses the nuanced issues of my complicated system, explains them clearly, and doesn’t try to upsell. I trust and appreciate him!