Serving central Maryland & eastern shore
Staton Family Promise
100% Satisfaction Guarantee
Staton Heating, Cooling & Plumbing guarantees you will be 100% satisfied with the service or installation that we provide. If you are not fully satisfied, we will return at no charge and correct the situation. If for any reason, we cannot correct the issue we will refund your money. You can feel confident that you will be 100% satisfied with our service.
Lifetime Workmanship Guarantee
Staton Heating, Cooling & Plumbing backs all of our installations with a Lifetime Workmanship Guranatee. Because of the attention to detail and quality materials used, we can confidently include this guarantee on every install. It includes:
- Any copper line set we installed
- Ductwork installed by us
- System stands or plaforms
- Venting
- Condensate drain lines
- Emergency drain pans
- Low voltage wiring ran by us
Labor Warranty For New Installations
Staton Heating, Cooling & Plumbing provides a labor warranty on every system we install. The labor warranties range from one year to ten years depending on the system purchased. Combined with the manufacturer’s parts warranty this provides complete warranty coverage during the labor warranty duration. (Regular annual maintenance is required to maintain the warranty at an additional cost if not included with system purchase.)
No Lemon Guarantee
Staton Heating, Cooling & Plumbing guarantees you will not get a lemon. If your system has a major issue such as compressor failure or multiple repair issues in the first 90 days after installation, we will replace the system and not just replace the parts.
Best Value Guarantee
With our quality equipment, thorough installation process, included warranties, accessories, and maintenance, at Staton Heating, Cooling & Plumbing we guarantee you will get more for less. If you do a competitor’s comparative quote for less, we will beat it by at least $400.
Performance Guarantee
When you purchase the recommended system from Staton Heating, Cooling & Plumbing we guarantee the efficiency and performance of that system. Depending on the purchased system, this includes energy savings up to 20%, proper heating and cooling, and balanced air flow throughout your home.
Client Testimonials
REAL REVIEWS FROM REAL CLIENTS
Benedicta Ibemsi
1 day ago
He is doing a good job. However some nots he tried to remove from the water tank of the toilet couldn’t come out from the water tank. When he decided to leave it and rebuild the other parts, the one he had tried to remove and did not had moved a little and water started leaking from there. We held the work and I have bought a new toilet to be put in on an agreed day. The new toilet has been installed well. Good job. Thank you.
David Doyle
1 day ago
I called W.L. Staton Plumbing with a leaky washer hookup issue and they gave me a four hour window (same day). The tech, TJ, showed up an hour after I had called and assessed the issue. He outlined the work (and price) that needed to be done. All work was completed and once finished the area was spotless and fully cleaned. TJ was very professional and accommodating with the few questions that I asked. Excellent! Ok
Jasmine Wells
1 day ago
Great service and quick install!
Duane Mott
1 day ago
Tim Chin came over this morning to do an annual HVAC tuneup and inspection. He perform diagnostic on the whole system and explained everything what he. Very thorough. I like that.
Sharon Raymond
3 days ago
Mike and Gabriel were very knowledgeable and helpful in their interactions with me. The problem was solved and I was appraised every step of the way on what was needed to resolve the issue
Iconic Motorcars
3 days ago
Mr. Chin did an absolutely amazing job! He was courteous and professional. He explained what was needed and addressed the issue. Equally, Staton employees were excellent as well. Staton is now my “go to” for Cooling, Heating, and Plumbing needs.
Pete A., (Military Vet)
Severn, MD
Pastor Greg Carr
3 days ago
Joe was wonderful. He let me know what he was doing each step of the way. Extremely respectful and competent.
Tommy Lee
3 days ago
Stiven Llano was very professional and very skilled. I was impressed with his level of service and attention to detail. Very happy with Staton and Stiven.
Eppelina Normile
3 days ago
Sam and Alan were both knowledgeable and attentive to the needs in our home, I would recommend them to friends and family
Dan
3 days ago
Our tub faucet was leaking pretty badly, so we called a few plumbers. The first company that came out quoted us an extremely high price. Staton Plumbing (Joe) came out and quoted us nearly half of that. Joe was awesome, not only did he fix the problem, but he also took the time to explain what was going on and even showed me how I could handle it myself in the future if needed. I really appreciated the transparency and professionalism. I will definitely use Staton again.