Staton Family Promise

100% Satisfaction Guarantee

Staton Heating, Cooling & Plumbing guarantees you will be 100% satisfied with the service or installation that we provide. If you are not fully satisfied, we will return at no charge and correct the situation. If for any reason, we cannot correct the issue we will refund your money. You can feel confident that you will be 100% satisfied with our service.

Lifetime Workmanship Guarantee

Staton Heating, Cooling & Plumbing backs all of our installations with a Lifetime Workmanship Guranatee. Because of the attention to detail and quality materials used, we can confidently include this guarantee on every install. It includes:
  • Any copper line set we installed
  • Ductwork installed by us
  • System stands or plaforms
  • Venting
  • Condensate drain lines
  • Emergency drain pans
  • Low voltage wiring ran by us

Labor Warranty For New Installations

Staton Heating, Cooling & Plumbing provides a labor warranty on every system we install. The labor warranties range from one year to ten years depending on the system purchased. Combined with the manufacturer’s parts warranty this provides complete warranty coverage during the labor warranty duration. (Regular annual maintenance is required to maintain the warranty at an additional cost if not included with system purchase.)

No Lemon Guarantee

Staton Heating, Cooling & Plumbing guarantees you will not get a lemon. If your system has a major issue such as compressor failure or multiple repair issues in the first 90 days after installation, we will replace the system and not just replace the parts.

Best Value Guarantee

With our quality equipment, thorough installation process, included warranties, accessories, and maintenance, at Staton Heating, Cooling & Plumbing we guarantee you will get more for less. If you do a competitor’s comparative quote for less, we will beat it by at least $400.

Performance Guarantee

When you purchase the recommended system from Staton Heating, Cooling & Plumbing we guarantee the efficiency and performance of that system. Depending on the purchased system, this includes energy savings up to 20%, proper heating and cooling, and balanced air flow throughout your home.
Client Testimonials

REAL REVIEWS FROM REAL CLIENTS

4.9 Google Rating

Michael Gillis
1 day ago
Just excellent service....very impressed.
Denise Sterling
2 days ago
Very nice and professional. Stiven was on time and checked the system out fully. Very pleased!
Joseph Martin
2 days ago
Excellent professional installation of my new HVAC system! Thanks to Taylor Salmans, Jake Lewis and Tim Betts of Staton Heating, Cooling & Plumbing!
Ezra Finkin
2 days ago
Aaron is a terrific technician who walked us through exactly what needed to occur and made necessary recommendations.
Matt Martindale
3 days ago
Steve was fast and explained things very well. He was very patient when answering all my questions.
Melyssa Kenney
3 days ago
Matt was super helpful and professional. Got the drain unclogged and working the best it has since we bought the place. Thank you for your hard work and professional.
Ed Herold
4 days ago
First rate job!! Nate showed up as scheduled. Work was done and we were up and running that evening!! Thanks for walking the talk.
Ronald Allen
4 days ago
Steve Schulz came to fix my HVAC system today. Professional as can be. Got stung by 3 bees working on my system but not a word of complaint or a change in his demeanor. He was able to do exchange my reverse valve solenoid without replacing the entire reverse valve which saved me good money. Great guys at this company.
Paul
4 days ago
He was great
David Switzer
4 days ago
Tech did a great job