Staton Family Promise

100% Satisfaction Guarantee

Staton Heating, Cooling & Plumbing guarantees you will be 100% satisfied with the service or installation that we provide. If you are not fully satisfied, we will return at no charge and correct the situation. If for any reason, we cannot correct the issue we will refund your money. You can feel confident that you will be 100% satisfied with our service.

Lifetime Workmanship Guarantee

Staton Heating, Cooling & Plumbing backs all of our installations with a Lifetime Workmanship Guranatee. Because of the attention to detail and quality materials used, we can confidently include this guarantee on every install. It includes:
  • Any copper line set we installed
  • Ductwork installed by us
  • System stands or plaforms
  • Venting
  • Condensate drain lines
  • Emergency drain pans
  • Low voltage wiring ran by us

Labor Warranty For New Installations

Staton Heating, Cooling & Plumbing provides a labor warranty on every system we install. The labor warranties range from one year to ten years depending on the system purchased. Combined with the manufacturer’s parts warranty this provides complete warranty coverage during the labor warranty duration. (Regular annual maintenance is required to maintain the warranty at an additional cost if not included with system purchase.)

No Lemon Guarantee

Staton Heating, Cooling & Plumbing guarantees you will not get a lemon. If your system has a major issue such as compressor failure or multiple repair issues in the first 90 days after installation, we will replace the system and not just replace the parts.

Best Value Guarantee

With our quality equipment, thorough installation process, included warranties, accessories, and maintenance, at Staton Heating, Cooling & Plumbing we guarantee you will get more for less. If you do a competitor’s comparative quote for less, we will beat it by at least $400.

Performance Guarantee

When you purchase the recommended system from Staton Heating, Cooling & Plumbing we guarantee the efficiency and performance of that system. Depending on the purchased system, this includes energy savings up to 20%, proper heating and cooling, and balanced air flow throughout your home.
Client Testimonials

REAL REVIEWS FROM REAL CLIENTS

4.9 Google Rating

Johnathan Nguyen
1 day ago
Was prompt, communication was great and did a great job with the task.
Barbara Perry
1 day ago
Chip Burger, Craig, and William were amazing! They are the nicest guys, professional, efficient, and obviously extremely knowledgeable! They performed this huge job within five hours, cleaned up everything, and left my place spotless! I am so pleased with my magnificent new heating system and I highly recommend Staton (and Chip)! THEY ARE THE BEST!!!
Cindy Sutton
2 days ago
Repaired a small leak in our Oil Furnace and tuned it. Seems knowledgeable in the workings of a furnace. Replaced a pump that we hope will improve how well it works and more energy efficient.
Philip Tiemann
2 days ago
Professional, courteous, knowledgeable
Brandon
2 days ago
When Steve came over to assist my family and I with our thermostat issue, he was very professional, informative, and thorough with his troubleshooting. He gave me things to look for, to try, and to continue to monitor in the event that something happens. I’m very grateful for his help and for Staton keeping me informed about my appointment.
Cathy Tu
2 days ago
Our Tech Matt has been great and knowledgeable. Also the manager Sam was responsive, considerate, and took care of us as we are managing our house from afar. Happy we chose to join the Care membership.
Victor Gonzalez
2 days ago
Had a busted pipe that needed immediate repair. Called and Joshua came out immediately, identified the problem with and fixed. Great service and super reliable. Also worth noting, gave me a military discount. Definitely recommend!
Robert Nagle
2 days ago
Mike and Logan were fantastic. Great expertise, professionalism and social skills.
Stacks Williams
2 days ago
Super courteous, professional and clear about what was ACTUALLY needed.
Dave Hartman
2 days ago
Sam was terrific. Very knowledgeable and professional