Staton Family Promise

100% Satisfaction Guarantee

Staton Heating, Cooling & Plumbing guarantees you will be 100% satisfied with the service or installation that we provide. If you are not fully satisfied, we will return at no charge and correct the situation. If for any reason, we cannot correct the issue we will refund your money. You can feel confident that you will be 100% satisfied with our service.

Lifetime Workmanship Guarantee

Staton Heating, Cooling & Plumbing backs all of our installations with a Lifetime Workmanship Guranatee. Because of the attention to detail and quality materials used, we can confidently include this guarantee on every install. It includes:
  • Any copper line set we installed
  • Ductwork installed by us
  • System stands or plaforms
  • Venting
  • Condensate drain lines
  • Emergency drain pans
  • Low voltage wiring ran by us

Labor Warranty For New Installations

Staton Heating, Cooling & Plumbing provides a labor warranty on every system we install. The labor warranties range from one year to ten years depending on the system purchased. Combined with the manufacturer’s parts warranty this provides complete warranty coverage during the labor warranty duration. (Regular annual maintenance is required to maintain the warranty at an additional cost if not included with system purchase.)

No Lemon Guarantee

Staton Heating, Cooling & Plumbing guarantees you will not get a lemon. If your system has a major issue such as compressor failure or multiple repair issues in the first 90 days after installation, we will replace the system and not just replace the parts.

Performance Guarantee

When you purchase the recommended system from Staton Heating, Cooling & Plumbing we guarantee the efficiency and performance of that system. Depending on the purchased system, this includes energy savings up to 20%, proper heating and cooling, and balanced air flow throughout your home.
Client Testimonials

REAL REVIEWS FROM REAL CLIENTS

4.9 Google Rating

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Ann Taliaferro
2 days ago
Stephen went above and beyond for is and we are so pleased with the work.
Eddie Leavitt
2 days ago
Steven completed detailed inspections of both systems and used pictures of our equipment to support his assessment. Highly recommend.
Delbria Walton
2 days ago
Roman was great, very nice and knowledgeable. This is my second time working with Staton and I can officially say they have a loyal customer in me!
Scott Wareham
2 days ago
Matt K. was great.
Ed Beidel
3 days ago
We are new homeowners in this area and Gabriel and helper (? Sorry) were our techs for our duct cleaning. The were very thorough and meticulous. Explained and showed us a number of things in the process. They were courteous, knowledgeable, efficient and professional. Very good experience with Staton as always.
Cameron Menzies
4 days ago
Christian was very courteous, efficient and helpful.
brian adams
4 days ago
Nathan did an excellent job diagnosing our issue and finding a solution. He completed the work efficiently and left the area clean.
Sharon OConnor
4 days ago
Cristian did a good maintenance
Katrina
4 days ago
We recently had a plumbing and HVAC inspection and Bosch system installation by Staton. Stephen S (and his colleague we didn’t receive an intro for but who our cats loved), Cristian R and Timothy B performed the inspections. They were very personable and thorough with their feedback and recommendations. Reynaldo M, Nathan B and Ty H performed the installation and were very respectful and efficient with their work. Reynaldo was especially patient with teaching us how to use the new thermostat and answered all our questions. We have pets and they were kind to them and did not mind having them around. We have been very pleased with Staton’s services and have really appreciated everyone who has helped us!
Robert Johnson
4 days ago
Steve did a great job! We'd love it if he did all our work.