Staton Family Promise

100% Satisfaction Guarantee

Staton Heating, Cooling & Plumbing guarantees you will be 100% satisfied with the service or installation that we provide. If you are not fully satisfied, we will return at no charge and correct the situation. If for any reason, we cannot correct the issue we will refund your money. You can feel confident that you will be 100% satisfied with our service.

Lifetime Workmanship Guarantee

Staton Heating, Cooling & Plumbing backs all of our installations with a Lifetime Workmanship Guranatee. Because of the attention to detail and quality materials used, we can confidently include this guarantee on every install. It includes:
  • Any copper line set we installed
  • Ductwork installed by us
  • System stands or plaforms
  • Venting
  • Condensate drain lines
  • Emergency drain pans
  • Low voltage wiring ran by us

Labor Warranty For New Installations

Staton Heating, Cooling & Plumbing provides a labor warranty on every system we install. The labor warranties range from one year to ten years depending on the system purchased. Combined with the manufacturer’s parts warranty this provides complete warranty coverage during the labor warranty duration. (Regular annual maintenance is required to maintain the warranty at an additional cost if not included with system purchase.)

No Lemon Guarantee

Staton Heating, Cooling & Plumbing guarantees you will not get a lemon. If your system has a major issue such as compressor failure or multiple repair issues in the first 90 days after installation, we will replace the system and not just replace the parts.

Best Value Guarantee

With our quality equipment, thorough installation process, included warranties, accessories, and maintenance, at Staton Heating, Cooling & Plumbing we guarantee you will get more for less. If you do a competitor’s comparative quote for less, we will beat it by at least $400.

Performance Guarantee

When you purchase the recommended system from Staton Heating, Cooling & Plumbing we guarantee the efficiency and performance of that system. Depending on the purchased system, this includes energy savings up to 20%, proper heating and cooling, and balanced air flow throughout your home.
Client Testimonials

REAL REVIEWS FROM REAL CLIENTS

4.9 Google Rating

1peytonplace703
1 day ago
Tim is an outstanding hvac tech and knowledgeable about his trade. He answered our questions simply and we appreciate him for that.
Richard Pavlosky
3 days ago
Joe Fanning was our Plumming tech. He did a very good job assessing the situation and the issue. Gave me a quote as to what he was going to do to correct the problem. He was very polite and courteous and respected our property. He did a great job in repairing the leaky pipe. Cleaned up the area and then explain to me what he did had me test it.
Denise Sterling
3 days ago
Very nice and professional.
Chris Kamenoff
3 days ago
Tim was excellent! He explained everything that he checked while doing Fall HVAC maintenance, including 27 detailed pictures inside and outside the unit. All of the measurements were shown and were in range. I’m very impressed with how thorough and knowledgeable he was. He was very personable and professional, as well. We highly recommend W L Staton and Tim.
Karol Prochotsky
3 days ago
Steve Stuart did great job
garymichele s
4 days ago
Professional and efficient. Diagnosed the problem and completed the job in quick order.
Richard Pavlosky
4 days ago
Had a great experience with my HVAC tech Tim. He was very knowledgeable and polite. Explained everything as he was doing it and made recommendations for making the unit run more efficiently.
Jessica Davis
4 days ago
I calledStaton because I had a toilet that was flushing on its own. Joe came and examined my toilet and let me know exactly what was going on with it. He replaced some parts after going over pricing with me. Now my toilet is working perfectly. His work was quick, professional and efficient. I would definitely recommend Staton Plumbing.
Chessa Huff-Woodard
4 days ago
Our technician, Ja'Ron, was exceptional - professional, kind, knowledgeable, and helpful - just what our family needed after several hectic years of HVAC and flooding issues. We wish him well in all his endeavors!!
Chris Kamenoff
4 days ago
How was fantastic! He diagnosed the problem, fixed it, cleaned up everything and explained all that he did. He was very personable and professional. We highly recommend W L Staton and Joe.