Staton Family Promise

Jason stayed late to make sure our severely seized shower cartridge got replaced and we had our water running again. Things got a little hairy due to how immovably stuck the cartridge was, including him having to go purchase a new cartridge puller to make sure the job could get done. Very thankful for how committed he was to helping us and that we didn’t end up losing water for days.

Jason came at 6, we had an insanely hard to remove shower cartridge that was leaking. It broke inside the pipe and he manually picked the pieces out. Jason stayed HOURS making sure it was fixed. He went above and beyond and didn't charge us above the estimate. We are very grateful.

Like most people, we found ourselves needing a new furnace somewhat unexpectedly, and it can be a stressful process knowing how big of an investment it is. From the very beginning, this company made everything much easier for us. Vincent was the person who came out to evaluate our system and provide an estimate, and he was incredibly kind, patient, and knowledgeable. He took the time to explain our options clearly, and we genuinely trusted his opinion and guidance, which made a huge difference during a stressful decision. We had a small scheduling hiccup on our end, and Vincent personally stepped in and took care of everything for us, even though it was outside the normal scope of what would typically be done. He handled it seamlessly and made the situation completely stress-free. There was also a minor unexpected issue involving some wiring and drywall, and the team came back promptly and Vincent handled everything for us without any hassle. It was reassuring to see how thoroughly and professionally they addressed it. Vincent was great from start to finish, and the company is truly lucky to have him as an employee. We also want to give credit to the installers who did the actual installation—we don’t remember their names, but they were professional, careful, and friendly throughout. We’re very grateful for the entire team and would absolutely recommend them to anyone needing heating and cooling services.

Great fast service, very pro install. My water heater was leaking from the bottom,. I called at 9am and had a new heater installed before 3pm. Paid a bit more for the emergency repair- well worth my piece of mind. Highly recommend!!

Cristian was very professional and informative.

Vince was the ultimate professional. Thank you for your great work on our Generac, backup generator.

My heat pump smart Thermostat stopped working. Called on a Sunday. They sent a technician out the next day. Steve found the problem quickly and fixed it. I’m always impressed by the professionalism and knowledge. The technicians clean up as well. Chesapeake may be a little bit more expensive but they come once and do the job right. Being a member helps get you on the priority list. Before the big ice storm, Sean came out did a major repair on an outside spigot. He saved bursting pipes for sure. And saved me money on my water heater replacement by taking the time to notice it was still under warranty. Stanton is a family business and they stand by their work. I would highly recommend using them for plumbing and any HVAC needs.

Robert was my plumber. Came out right at the time he said he would. Did a great job helping me with my broken sump pump. Couldn’t be happier with the service. Highly recommend Staton to other homeowners.

Service was fast, efficient and reasonable price for plumbing I suppose. Technician was super friendly and knowledgeable! Would recommend again!

Jason did a great job. He quickly realized that the sink that was clogged was not the best way to snake out the problem. So he snaked it from the bathroom sink which was immediately behind the kitchen. The clog got cleared and when they were finished they cleaned up and when they left it was as if they were not there. I would definitely use Stanton again.