Staton Family Promise

100% Satisfaction Guarantee

Staton Heating, Cooling & Plumbing guarantees you will be 100% satisfied with the service or installation that we provide. If you are not fully satisfied, we will return at no charge and correct the situation. If for any reason, we cannot correct the issue we will refund your money. You can feel confident that you will be 100% satisfied with our service.

Lifetime Workmanship Guarantee

Staton Heating, Cooling & Plumbing backs all of our installations with a Lifetime Workmanship Guranatee. Because of the attention to detail and quality materials used, we can confidently include this guarantee on every install. It includes:
  • Any copper line set we installed
  • Ductwork installed by us
  • System stands or plaforms
  • Venting
  • Condensate drain lines
  • Emergency drain pans
  • Low voltage wiring ran by us

Labor Warranty For New Installations

Staton Heating, Cooling & Plumbing provides a labor warranty on every system we install. The labor warranties range from one year to ten years depending on the system purchased. Combined with the manufacturer’s parts warranty this provides complete warranty coverage during the labor warranty duration. (Regular annual maintenance is required to maintain the warranty at an additional cost if not included with system purchase.)

No Lemon Guarantee

Staton Heating, Cooling & Plumbing guarantees you will not get a lemon. If your system has a major issue such as compressor failure or multiple repair issues in the first 90 days after installation, we will replace the system and not just replace the parts.

Best Value Guarantee

With our quality equipment, thorough installation process, included warranties, accessories, and maintenance, at Staton Heating, Cooling & Plumbing we guarantee you will get more for less. If you do a competitor’s comparative quote for less, we will beat it by at least $400.

Performance Guarantee

When you purchase the recommended system from Staton Heating, Cooling & Plumbing we guarantee the efficiency and performance of that system. Depending on the purchased system, this includes energy savings up to 20%, proper heating and cooling, and balanced air flow throughout your home.
Client Testimonials

REAL REVIEWS FROM REAL CLIENTS

4.9 Google Rating

Darlene Anne
2 days ago
Thank you Mike and Josh for providing excellent service and representation of Staton while in my home today!
Adam Borcz
2 days ago
Detailed oriented and efficient!
Sarah Shannon
2 days ago
Ja’Ron was wonderful as always-troubleshot an issue and stayed til it was fixed.
AM kestrel
3 days ago
Noah was able to come over right away and resolved our issue quickly and efficiently. He was super professional and pleasant to work with. We had water valves installed and are happy with the work done. Thank you, Noah!
Charles Woods
3 days ago
Leaky shut-off valves were replaced and new ones checked for leaks (none found). Technicians were pleasant and answered all my questions as well as checked an issue that was not on the call-out request.
Lisa Roach
3 days ago
Steven is so professional and patient. Was on time. Showed me where the leak was coming from and explained what needed to be done. The job didn’t take that long at all. I highly recommend Staton & Steven is a great asset to the company!
Christopher Dillon
3 days ago
A picture hanging above our toilet fell and knocked the valve for the toilet off the wall which created a gusher of water. We turned off our water to stop the damage and are grateful that Statin showed an hour and a half later and completely repaired our issue.

Thank you Staton Plumbing !
Ken K
3 days ago
Knows his stuff. Very thorough.
Sarah Ostrowski
5 days ago
We needed an emergency appointment for one of our customers where we were waterproofing in their house and they had no water pressure. Noah came out within an hour and had everything fixed. He was professional and nice!
Kevin Mellett
5 days ago
Totally professional and knowledgeable very much appreciated how polite and thorough! Would recommend you get their package plan for all plumbing and HVAC services!