Staton Family Promise

100% Satisfaction Guarantee

Staton Heating, Cooling & Plumbing guarantees you will be 100% satisfied with the service or installation that we provide. If you are not fully satisfied, we will return at no charge and correct the situation. If for any reason, we cannot correct the issue we will refund your money. You can feel confident that you will be 100% satisfied with our service.

Lifetime Workmanship Guarantee

Staton Heating, Cooling & Plumbing backs all of our installations with a Lifetime Workmanship Guranatee. Because of the attention to detail and quality materials used, we can confidently include this guarantee on every install. It includes:
  • Any copper line set we installed
  • Ductwork installed by us
  • System stands or plaforms
  • Venting
  • Condensate drain lines
  • Emergency drain pans
  • Low voltage wiring ran by us

Labor Warranty For New Installations

Staton Heating, Cooling & Plumbing provides a labor warranty on every system we install. The labor warranties range from one year to ten years depending on the system purchased. Combined with the manufacturer’s parts warranty this provides complete warranty coverage during the labor warranty duration. (Regular annual maintenance is required to maintain the warranty at an additional cost if not included with system purchase.)

No Lemon Guarantee

Staton Heating, Cooling & Plumbing guarantees you will not get a lemon. If your system has a major issue such as compressor failure or multiple repair issues in the first 90 days after installation, we will replace the system and not just replace the parts.

Best Value Guarantee

With our quality equipment, thorough installation process, included warranties, accessories, and maintenance, at Staton Heating, Cooling & Plumbing we guarantee you will get more for less. If you do a competitor’s comparative quote for less, we will beat it by at least $400.

Performance Guarantee

When you purchase the recommended system from Staton Heating, Cooling & Plumbing we guarantee the efficiency and performance of that system. Depending on the purchased system, this includes energy savings up to 20%, proper heating and cooling, and balanced air flow throughout your home.
Client Testimonials

REAL REVIEWS FROM REAL CLIENTS

4.9 Google Rating

Marcus Johnson
2 days ago
Contacted Staton Heating, Cooling, & Plumbing to replace a washing mashine drain pan. Matt was awesome, really knows his stuff. Got the job done, taught me a bunch of things in the process, really personable. Would definitely recommend for any plumbing work needed.
Lori Akguner
3 days ago
I highly recommend Staton and in particular Robert Moyer! He is very knowledgeable, professional and friendly. 5 Stars!!!!
Garrett Phillips
3 days ago
Cristian did a great job checking out our HVAC system and took care of everything im an effective and timely manner
James
3 days ago
I am very happy with Staton's service. We had two issues going on and Staton's technician, Ja'Ron, diagnosed and fixed both issues quickly. Ja'Ron was knowledgeable and very professional.
Patricia Copelin
3 days ago
Anthony got right to work. He is professional, knowledgeable and respectful. It was a pleasure have him take care of my plumbing concerns.
Derrick Collins
3 days ago
Joe was great, resolved my issues in a timely manner! Highly recommend!
kelly florentino
3 days ago
Cristian was so friendly and helpful. Great service!
Kristin Leach
4 days ago
Cristian was on time and handled himself in a professional manner. He was knowledgeable and patient, taking time to explain what needed to be explained. There was a question about previous work and he willingly called his manager for clarification. I appreciated his explanation of future work necessary on my AC unit without pressure.
Sara Wood
4 days ago
Cristian was professional, on time and explained everything very clearly. I will definitely be calling Staton again for my HVAC and plumbing needs.
Emad Barakat
4 days ago
A great service personal , he showed up on time he worked hard and found the source of the problem and made the right decision to solve it