Staton Family Promise

100% Satisfaction Guarantee

Staton Heating, Cooling & Plumbing guarantees you will be 100% satisfied with the service or installation that we provide. If you are not fully satisfied, we will return at no charge and correct the situation. If for any reason, we cannot correct the issue we will refund your money. You can feel confident that you will be 100% satisfied with our service.

Lifetime Workmanship Guarantee

Staton Heating, Cooling & Plumbing backs all of our installations with a Lifetime Workmanship Guranatee. Because of the attention to detail and quality materials used, we can confidently include this guarantee on every install. It includes:
  • Any copper line set we installed
  • Ductwork installed by us
  • System stands or plaforms
  • Venting
  • Condensate drain lines
  • Emergency drain pans
  • Low voltage wiring ran by us

Labor Warranty For New Installations

Staton Heating, Cooling & Plumbing provides a labor warranty on every system we install. The labor warranties range from one year to ten years depending on the system purchased. Combined with the manufacturer’s parts warranty this provides complete warranty coverage during the labor warranty duration. (Regular annual maintenance is required to maintain the warranty at an additional cost if not included with system purchase.)

No Lemon Guarantee

Staton Heating, Cooling & Plumbing guarantees you will not get a lemon. If your system has a major issue such as compressor failure or multiple repair issues in the first 90 days after installation, we will replace the system and not just replace the parts.

Performance Guarantee

When you purchase the recommended system from Staton Heating, Cooling & Plumbing we guarantee the efficiency and performance of that system. Depending on the purchased system, this includes energy savings up to 20%, proper heating and cooling, and balanced air flow throughout your home.
Client Testimonials

REAL REVIEWS FROM REAL CLIENTS

4.9 Google Rating

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ANNEMARIE DREW
1 day ago
This is the 3rd time I've used STATON. They never fail to impress. I needed to replace a 30 year old toilet. Joshua handled the replacement with absolute professionalism.
He was friendly and skilled. The toilet looks perfect. I'll continue to use this local company.
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Jean Johnson
1 day ago
Robert Moyer and his partner went beyond the call of duty. They were awesome. Very professional and knowledgeable. I appreciate the effort they made to install the toilet.
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Michael MacLeod
1 day ago
Communication with the company, and the technician are always great with Staton! It’s so rare in this industry to find people who are easy to get a hold of and quick to respond, and these guys are great! Got here when they said they would be here, did a great job, was Very pleasant throughout the entire experience, and the cost was certainly reasonable!
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tom mansfield
2 days ago
Robert was very experienced and professional and completed the work quickly
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Charmaine Jackson
2 days ago
Great experience with Staton. Very professional workers. Cristian was exceptional. He answered all my questions and cared about my concerns. I asked that he be my maintenance person.
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Charles Tate
2 days ago
Great work!!!!!!
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Barry Dwyer
2 days ago
Andrew is first rate. Obviously knows his stuff and is happy to share his knowledge as he works.
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Joan B.
2 days ago
Helped me understand how to set my Ecobee thermostat, connect to WiFi and went thru the settings with me. Identified the HVAC equipment installed here for me. Explained the benefits of having the Comfort Club membership.
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michael woody
3 days ago
Steve was polite respectful and explained what he was doing as he did it. We are very satisfied.
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Geneva Hunter
4 days ago
Cristian was excellent
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