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Staton Family Promise


Staton Family Promise

100% Satisfaction Guarantee

Staton Heating, Cooling & Plumbing guarantees you will be 100% satisfied with the service or installation that we provide. If you are not fully satisfied, we will return at no charge and correct the situation. If for any reason, we cannot correct the issue we will refund your money. You can feel confident that you will be 100% satisfied with our service.

Lifetime Workmanship Guarantee

Staton Heating, Cooling & Plumbing backs all of our installations with a Lifetime Workmanship Guranatee. Because of the attention to detail and quality materials used, we can confidently include this guarantee on every install. It includes:
  • Any copper line set we installed
  • Ductwork installed by us
  • System stands or plaforms
  • Venting
  • Condensate drain lines
  • Emergency drain pans
  • Low voltage wiring ran by us

Labor Warranty For New Installations

Staton Heating, Cooling & Plumbing provides a labor warranty on every system we install. The labor warranties range from one year to ten years depending on the system purchased. Combined with the manufacturer’s parts warranty this provides complete warranty coverage during the labor warranty duration. (Regular annual maintenance is required to maintain the warranty at an additional cost if not included with system purchase.)

No Lemon Guarantee

Staton Heating, Cooling & Plumbing guarantees you will not get a lemon. If your system has a major issue such as compressor failure or multiple repair issues in the first 90 days after installation, we will replace the system and not just replace the parts.

Best Value Guarantee

With our quality equipment, thorough installation process, included warranties, accessories, and maintenance, at Staton Heating, Cooling & Plumbing we guarantee you will get more for less. If you do a competitor’s comparative quote for less, we will beat it by at least $400.

Performance Guarantee

When you purchase the recommended system from Staton Heating, Cooling & Plumbing we guarantee the efficiency and performance of that system. Depending on the purchased system, this includes energy savings up to 20%, proper heating and cooling, and balanced air flow throughout your home.
Client Testimonials

REAL REVIEWS FROM REAL CLIENTS

4.9 Google Rating

Delbria Walton
24 hours ago
Jason was excellent I will be making Staton my go to for plumbing.
Amber Kennell
1 day ago
JOE did a good job very friendly a nice guy . THANK YOU JOE!
Carl Martino
1 day ago
Derrick, Lee, and Jake did an amazing job. They answered our questions and made sure everything went to plan. We appreciated their guidance and professionalism. Thank you!
Barbara Morrison
2 days ago
She was very knowledgeable and efficient. She was polite and kind. Send her to us anytime!!!
Brad Kappel
2 days ago
We had an incredible experience with Eyondre, The HVAC technician that came out to service our 3 heat pumps. He did a great job diagnosing the issues and he stayed late to finish the job. We could not be any more happier with the service that we received from the Staton!
Patrick McAnnany
2 days ago
Top notch communication.
mary gallagher
2 days ago
Very personable and professional came in assessed water pressure on tank and well and checked water pressure in bathroom replaced all inner workings of toilet. Awesome service
Lisa Ace
2 days ago
Rodney DeLeon & his team member did an excellent job cleaning the vents & ductwork before a new HVAC system was installed.
He was very friendly and communicative during the process & I highly recommend his services.
Patricia Copelin
2 days ago
Anthony got right to work. He is professional, knowledgeable and respectful. It was a pleasure have him take care of my plumbing concerns.
Lisa
2 days ago
Fast and friendly service. Thanks!
I also want to thank Stiven. He did an excellent jobp.