Staton Family Promise

100% Satisfaction Guarantee

Staton Heating, Cooling & Plumbing guarantees you will be 100% satisfied with the service or installation that we provide. If you are not fully satisfied, we will return at no charge and correct the situation. If for any reason, we cannot correct the issue we will refund your money. You can feel confident that you will be 100% satisfied with our service.

Lifetime Workmanship Guarantee

Staton Heating, Cooling & Plumbing backs all of our installations with a Lifetime Workmanship Guranatee. Because of the attention to detail and quality materials used, we can confidently include this guarantee on every install. It includes:
  • Any copper line set we installed
  • Ductwork installed by us
  • System stands or plaforms
  • Venting
  • Condensate drain lines
  • Emergency drain pans
  • Low voltage wiring ran by us

Labor Warranty For New Installations

Staton Heating, Cooling & Plumbing provides a labor warranty on every system we install. The labor warranties range from one year to ten years depending on the system purchased. Combined with the manufacturer’s parts warranty this provides complete warranty coverage during the labor warranty duration. (Regular annual maintenance is required to maintain the warranty at an additional cost if not included with system purchase.)

No Lemon Guarantee

Staton Heating, Cooling & Plumbing guarantees you will not get a lemon. If your system has a major issue such as compressor failure or multiple repair issues in the first 90 days after installation, we will replace the system and not just replace the parts.

Best Value Guarantee

With our quality equipment, thorough installation process, included warranties, accessories, and maintenance, at Staton Heating, Cooling & Plumbing we guarantee you will get more for less. If you do a competitor’s comparative quote for less, we will beat it by at least $400.

Performance Guarantee

When you purchase the recommended system from Staton Heating, Cooling & Plumbing we guarantee the efficiency and performance of that system. Depending on the purchased system, this includes energy savings up to 20%, proper heating and cooling, and balanced air flow throughout your home.
Client Testimonials

REAL REVIEWS FROM REAL CLIENTS

4.9 Google Rating

Ed Herold
2 days ago
First rate job!! Nate showed up as scheduled. Work was done and we were up and running that evening!! Thanks for walking the talk.
Ronald Allen
2 days ago
Steve Schulz came to fix my HVAC system today. Professional as can be. Got stung by 3 bees working on my system but not a word of complaint or a change in his demeanor. He was able to do exchange my reverse valve solenoid without replacing the entire reverse valve which saved me good money. Great guys at this company.
Paul
2 days ago
He was great
David Switzer
2 days ago
Tech did a great job
David Heemstra
3 days ago
Joe and Alan were absolute professionals. On time, job done quickly, I couldn’t ask for any better.
יקיר אופיר
4 days ago
Very nice guy and good service this time
Sherri Robinson
4 days ago
FANTASTIC! They were kind, courteous, answered all of my questions, assessed the problem, and fixed it immediately. He also gave me advise on when to replace the sump pump before it goes out since we live above a natural spring. Even the call center people last night and the person who called this morning were also fantastic. Definitely putting on my list as the go to company for plumbing.

Update for additional service: Had my hot water heater replaced today. Fantastic job and service. The Staton service people are wonderful and professional. I’d definitely recommend them to anyone.
Patricia Wolfe
4 days ago
Technician Adam Pugatch from W.L. Statton, who did an extraordinary job installing a new a/c coil in my a/c unit located in the attic . He removed the damaged coil and meticulously installed the new one. He cleaned up everything and tested the new system, making sure all repairs were perfect & functioning. He was friendly, polite and knowledgeable about the task at hand. I now have a/c again for which I am extremely grateful. Thank you, Adam!
I highly recommend technician Adam Pugatch of W.L. Statton’s A/C team!
Shawne Carroll
4 days ago
Good experience.
Bob McNally
5 days ago
Repair to my HVAc system replaced capacitor