Staton Family Promise

100% Satisfaction Guarantee

Staton Heating, Cooling & Plumbing guarantees you will be 100% satisfied with the service or installation that we provide. If you are not fully satisfied, we will return at no charge and correct the situation. If for any reason, we cannot correct the issue we will refund your money. You can feel confident that you will be 100% satisfied with our service.

Lifetime Workmanship Guarantee

Staton Heating, Cooling & Plumbing backs all of our installations with a Lifetime Workmanship Guranatee. Because of the attention to detail and quality materials used, we can confidently include this guarantee on every install. It includes:
  • Any copper line set we installed
  • Ductwork installed by us
  • System stands or plaforms
  • Venting
  • Condensate drain lines
  • Emergency drain pans
  • Low voltage wiring ran by us

Labor Warranty For New Installations

Staton Heating, Cooling & Plumbing provides a labor warranty on every system we install. The labor warranties range from one year to ten years depending on the system purchased. Combined with the manufacturer’s parts warranty this provides complete warranty coverage during the labor warranty duration. (Regular annual maintenance is required to maintain the warranty at an additional cost if not included with system purchase.)

No Lemon Guarantee

Staton Heating, Cooling & Plumbing guarantees you will not get a lemon. If your system has a major issue such as compressor failure or multiple repair issues in the first 90 days after installation, we will replace the system and not just replace the parts.

Best Value Guarantee

With our quality equipment, thorough installation process, included warranties, accessories, and maintenance, at Staton Heating, Cooling & Plumbing we guarantee you will get more for less. If you do a competitor’s comparative quote for less, we will beat it by at least $400.

Performance Guarantee

When you purchase the recommended system from Staton Heating, Cooling & Plumbing we guarantee the efficiency and performance of that system. Depending on the purchased system, this includes energy savings up to 20%, proper heating and cooling, and balanced air flow throughout your home.
Client Testimonials

REAL REVIEWS FROM REAL CLIENTS

4.9 Google Rating

Judy DePompeo
2 days ago
Robert and Logan were great! They installed a new state-of-the-art hot water heater and a utility tub. Robert explained everything and provided troubleshooting suggestions for a flawless plumbing experience. We are very happy with WL Staton for providing us with an expert in his field. They will be our first choice in plumbing and HVAC needs!
Jon L
2 days ago
Joe did an amazing job at my historic property downtown w a major leak . Staton is my go to for over 27 properties .
denise grady
2 days ago
My Plummer did an excellent job! Highly recommended. Fair pricing and membership. Very pleased with the services!
Stephanie Henson
3 days ago
My technicians were Keith and Allen. From the moment they entered my home they explained in detail the work that was going to take place. They even provided photos. The price quoted was exactly what I was asked to pay except for the discount that was provided. I was never pressured to purchase additional services. I highly recommend Staton for any of your plumbing needs.
Rhonda Orin
4 days ago
Our water stopped working on a snowy Friday night — a disaster! But only until Saturday morning, when we met master plumber Keith Turner. Keith calmly fixed everything! It’s rare to find someone like that — boy, were we lucky.
Karla Kurfess
4 days ago
Very polite, very thorough, explained things clearly and provided alternate solutions.
Constance Hollidayoke
5 days ago
Luke was knowledgeable and efficient in getting the job done. Also very personable and friendly. Laughed with us at our embarrassing situation. Would definitely request his help again. Thank you so much
Timothy Leonardi
6 days ago
Stanton’s Matt McClure did an amazing job replacing our failed sump pump. He took the time to explain everything and ensured that along with the new pump he made adjustments to our system to prevent this issue in the future. We also appreciate Stephanie’s efforts to get a technician to us in less than 24 hours after our call. We felt the price for the repair was fair, and Matt ensured we received the current $75 coupon for plumbing work. We continue to be impressed with Stanton’s professionalism and value- Matt is a shining example of the type of service that makes Stanton our first call if we have an issue.
MC Garnett
6 days ago
Tony & Antonio did an guys job despite the challenges of a 50 year old furnace 15 year old water heater, & "interesting" work by whoever walked in the utility room. They made everything work. Thank you to then and the company for arranging things around weather problems.
Robert Sherman
6 days ago
From the online scheduling, then Steve the technician that came out to see about the repair of our furnace everything was good. Unfortunately we got the bad news that our furnace had to be replaced. Then Derick came out to give us an estimate for the furnace replacement. Stanton really worked with us and made this purchase an easy decision. We were scheduled for a next day Saturday install. Justin came out, he didn’t have a problem with me observing him while he did his job. After he was finished, he gave us a great overview of our new furnace and all the features of it. I would highly recommend Steve, Derick, and Justin from Stanton any HVAC needs.