Staton Family Promise

100% Satisfaction Guarantee

Staton Heating, Cooling & Plumbing guarantees you will be 100% satisfied with the service or installation that we provide. If you are not fully satisfied, we will return at no charge and correct the situation. If for any reason, we cannot correct the issue we will refund your money. You can feel confident that you will be 100% satisfied with our service.

Lifetime Workmanship Guarantee

Staton Heating, Cooling & Plumbing backs all of our installations with a Lifetime Workmanship Guranatee. Because of the attention to detail and quality materials used, we can confidently include this guarantee on every install. It includes:
  • Any copper line set we installed
  • Ductwork installed by us
  • System stands or plaforms
  • Venting
  • Condensate drain lines
  • Emergency drain pans
  • Low voltage wiring ran by us

Labor Warranty For New Installations

Staton Heating, Cooling & Plumbing provides a labor warranty on every system we install. The labor warranties range from one year to ten years depending on the system purchased. Combined with the manufacturer’s parts warranty this provides complete warranty coverage during the labor warranty duration. (Regular annual maintenance is required to maintain the warranty at an additional cost if not included with system purchase.)

No Lemon Guarantee

Staton Heating, Cooling & Plumbing guarantees you will not get a lemon. If your system has a major issue such as compressor failure or multiple repair issues in the first 90 days after installation, we will replace the system and not just replace the parts.

Best Value Guarantee

With our quality equipment, thorough installation process, included warranties, accessories, and maintenance, at Staton Heating, Cooling & Plumbing we guarantee you will get more for less. If you do a competitor’s comparative quote for less, we will beat it by at least $400.

Performance Guarantee

When you purchase the recommended system from Staton Heating, Cooling & Plumbing we guarantee the efficiency and performance of that system. Depending on the purchased system, this includes energy savings up to 20%, proper heating and cooling, and balanced air flow throughout your home.
Client Testimonials

REAL REVIEWS FROM REAL CLIENTS

4.9 Google Rating

Sherie Walker
2 days ago
Wonderful job! Love the new hvac! Thank you so very much!
julie heizer
2 days ago
Staton HC&P did a great job! I requested help on Thursday via email and they sent Josh today - EARLY !!! He was very thorough; didn't do work that didn't need to do, was very respectful, explained everything he recommended doing. I would highly recommend both Staton AND Josh!
Michael Arndt
2 days ago
Very helpful, thorough and punctual. Very happy.
New Joseph Moccia
2 days ago
Cristian was prompt, very knowledgeable and helped me with plans that could benefit me
Special Lady
3 days ago
Patrick Dalton and his working partner was professional, thorough, tidy and communicated well. A pleasure. Not my first job with Staton.
Charlie Isaacs
3 days ago
He did a nice job!
Fighting Duck
3 days ago
Great service. Thanks!
Philip Tiemann
3 days ago
Justin diagnosed the problem, ordered the part and got the heat going again. Professional as always.
Scott Fritz
4 days ago
Robert is very good. Don't lose that guy. Very professional and knowledgeable. Skill level also top notch. Represents your company excellent.
Stacia Roesler
4 days ago
What professionals! Everything done quickly, perfectly, and as promised. A smooth and seamless major job (replacing our entire HVAC system). Couldn't be more pleased: from start to finish, superb service and workmanship, and at competitive prices.