Staton Family Promise

100% Satisfaction Guarantee

Staton Heating, Cooling & Plumbing guarantees you will be 100% satisfied with the service or installation that we provide. If you are not fully satisfied, we will return at no charge and correct the situation. If for any reason, we cannot correct the issue we will refund your money. You can feel confident that you will be 100% satisfied with our service.

Lifetime Workmanship Guarantee

Staton Heating, Cooling & Plumbing backs all of our installations with a Lifetime Workmanship Guranatee. Because of the attention to detail and quality materials used, we can confidently include this guarantee on every install. It includes:
  • Any copper line set we installed
  • Ductwork installed by us
  • System stands or plaforms
  • Venting
  • Condensate drain lines
  • Emergency drain pans
  • Low voltage wiring ran by us

Labor Warranty For New Installations

Staton Heating, Cooling & Plumbing provides a labor warranty on every system we install. The labor warranties range from one year to ten years depending on the system purchased. Combined with the manufacturer’s parts warranty this provides complete warranty coverage during the labor warranty duration. (Regular annual maintenance is required to maintain the warranty at an additional cost if not included with system purchase.)

No Lemon Guarantee

Staton Heating, Cooling & Plumbing guarantees you will not get a lemon. If your system has a major issue such as compressor failure or multiple repair issues in the first 90 days after installation, we will replace the system and not just replace the parts.

Best Value Guarantee

With our quality equipment, thorough installation process, included warranties, accessories, and maintenance, at Staton Heating, Cooling & Plumbing we guarantee you will get more for less. If you do a competitor’s comparative quote for less, we will beat it by at least $400.

Performance Guarantee

When you purchase the recommended system from Staton Heating, Cooling & Plumbing we guarantee the efficiency and performance of that system. Depending on the purchased system, this includes energy savings up to 20%, proper heating and cooling, and balanced air flow throughout your home.
Client Testimonials

REAL REVIEWS FROM REAL CLIENTS

4.9 Google Rating

Angel Kerr
2 days ago
My service was great and the technician, Josh, was amazing. He was knowledgeable, personable, explained things well and was just made it a great experience.
Shaun
2 days ago
Justin came out to do a check up on HVAC system. was very professional and showed ready to get my HVAC system ready for the summer months. He was very helpful and answered all my questions. I'll be a staton customer for life👍🏻
John Doherty
2 days ago
Just a total professional with manors to make my wife feel good. Thanks Sam!!
Mark Frawley
2 days ago
It was pleasure working with Chip and Craig today on the check-up for our new heat pump/AC. They were quick and efficient and took the time to answer all my questions. Five stars.
joan hawkins
2 days ago
Thank you Staton for providing same day service! My Technician Mike Leedy arrived timely, exhibited excellent customer service, and knows his craft. Staton Employees always do great work! This is why, I am a repeat customer!
Tom Terry
2 days ago
Ja'Ron Coates did a great job and got the air conditioning up and running again. In addition, he took time and explained every step in detail as to what he had to do to repair the unit. Finally, he gave us options which were helpful and hopefully they will work moving forward. Ja'Ron was awesome !!! 😃👍
LaVaughn Henry
3 days ago
Staton Heating and Cooling did a great job in installing a new furnace in my home. After the lead tech, Steve S., identified the multiple problems with my previous furnace that had stopped working, the company got me a great deal on a new one and had it installed within a day. Additionally, their ongoing service plan is extremely competitive in its pricing and helps to ensure a long life for my new equipment. Thanks and I really appreciate the repair and service.
Johnathan Nguyen
3 days ago
Ja’ron C did a fantastic job replacing my HVAC motor that was making noise. He was quick and efficient. 5 stars!
Xecavia Jacobs
3 days ago
Andrew was prompt and very nice. He came in and checked our HVAC unit for us and gave me a detailed explanation of the issues. Thank you Andrew. Also would recommend Staton, they promptly answer calls and were able to schedule service quickly. We were promptly updated on when they would arrive and kept in the loop of scheduling.
noah akers
3 days ago
Cristian great help and great overview of all work that is needed to be done