Staton Family Promise

100% Satisfaction Guarantee

Staton Heating, Cooling & Plumbing guarantees you will be 100% satisfied with the service or installation that we provide. If you are not fully satisfied, we will return at no charge and correct the situation. If for any reason, we cannot correct the issue we will refund your money. You can feel confident that you will be 100% satisfied with our service.

Lifetime Workmanship Guarantee

Staton Heating, Cooling & Plumbing backs all of our installations with a Lifetime Workmanship Guranatee. Because of the attention to detail and quality materials used, we can confidently include this guarantee on every install. It includes:
  • Any copper line set we installed
  • Ductwork installed by us
  • System stands or plaforms
  • Venting
  • Condensate drain lines
  • Emergency drain pans
  • Low voltage wiring ran by us

Labor Warranty For New Installations

Staton Heating, Cooling & Plumbing provides a labor warranty on every system we install. The labor warranties range from one year to ten years depending on the system purchased. Combined with the manufacturer’s parts warranty this provides complete warranty coverage during the labor warranty duration. (Regular annual maintenance is required to maintain the warranty at an additional cost if not included with system purchase.)

No Lemon Guarantee

Staton Heating, Cooling & Plumbing guarantees you will not get a lemon. If your system has a major issue such as compressor failure or multiple repair issues in the first 90 days after installation, we will replace the system and not just replace the parts.

Best Value Guarantee

With our quality equipment, thorough installation process, included warranties, accessories, and maintenance, at Staton Heating, Cooling & Plumbing we guarantee you will get more for less. If you do a competitor’s comparative quote for less, we will beat it by at least $400.

Performance Guarantee

When you purchase the recommended system from Staton Heating, Cooling & Plumbing we guarantee the efficiency and performance of that system. Depending on the purchased system, this includes energy savings up to 20%, proper heating and cooling, and balanced air flow throughout your home.
Client Testimonials

REAL REVIEWS FROM REAL CLIENTS

4.9 Google Rating

K Riiggs
2 days ago
Sam was onsite promptly to evaluate our plumbing needs and followed up with the timely replacement of our water heater. We were pleased with the excellent service he provided and will not hesitate to call on Staton for our future heating, cooling and plumbing services.
Kevin Pastrana
2 days ago
Joe fanning did a great job. From the time I called staton, it took two days till the job was done. I thought that was very timely. He was very knowledgeable and informative. I became a member of their care plan. This is a company I will call again.
Joe Lafferty
2 days ago
Staton crew, installed new Bosch HVAC system. Did an excellent job. Very nice guys.
Tina G
2 days ago
Was very professional and cleaned my unit
Nate Moyer
2 days ago
Everyone at Staton has been great to work with. Marquis initially came to troubleshoot our issues. Tim, came over the same day to review our situation and discuss our options. Finally Taylor and Jake came over a few days later to do our installation. They were courteous, knowledgeable and professional, and got us back to being comfortable by early afternoon on installation day. I highly recommend using this company.
Bay Waters
3 days ago
Started this journey with Mike, then Jorge and Kevin did the install.. excellent customer service.. there was lateness, due to commitment to complete another job.. enjoying cool air again and loving my Staton experience.. thanks👏👏
Robby Roberts
3 days ago
Will Staton and his crew are knowledgeable, honest and have always stood behind their work.
Angela Essner Yanagisawa
3 days ago
Eyondre did a great job on the HVAC maintenance for my system and was very friendly as well. He explained all items that were of concern on my 15+ years old system.
Michele Fennelly
4 days ago
Excellent and knowledgeable service. We had two different air conditioning units that were not working. He resolved both issues. We signed on for the maintenance and have requested him as our primary technician going forward.
Kathy Welden
4 days ago
Thanks Joe. Good job. He explained what he found n how he was going to fix it.