Staton Family Promise

100% Satisfaction Guarantee

Staton Heating, Cooling & Plumbing guarantees you will be 100% satisfied with the service or installation that we provide. If you are not fully satisfied, we will return at no charge and correct the situation. If for any reason, we cannot correct the issue we will refund your money. You can feel confident that you will be 100% satisfied with our service.

Lifetime Workmanship Guarantee

Staton Heating, Cooling & Plumbing backs all of our installations with a Lifetime Workmanship Guranatee. Because of the attention to detail and quality materials used, we can confidently include this guarantee on every install. It includes:
  • Any copper line set we installed
  • Ductwork installed by us
  • System stands or plaforms
  • Venting
  • Condensate drain lines
  • Emergency drain pans
  • Low voltage wiring ran by us

Labor Warranty For New Installations

Staton Heating, Cooling & Plumbing provides a labor warranty on every system we install. The labor warranties range from one year to ten years depending on the system purchased. Combined with the manufacturer’s parts warranty this provides complete warranty coverage during the labor warranty duration. (Regular annual maintenance is required to maintain the warranty at an additional cost if not included with system purchase.)

No Lemon Guarantee

Staton Heating, Cooling & Plumbing guarantees you will not get a lemon. If your system has a major issue such as compressor failure or multiple repair issues in the first 90 days after installation, we will replace the system and not just replace the parts.

Performance Guarantee

When you purchase the recommended system from Staton Heating, Cooling & Plumbing we guarantee the efficiency and performance of that system. Depending on the purchased system, this includes energy savings up to 20%, proper heating and cooling, and balanced air flow throughout your home.
Client Testimonials

REAL REVIEWS FROM REAL CLIENTS

4.9 Google Rating

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Christine Granville
2 days ago
Excellent!!! explained everything as he went along and was very friendly and polite.
Blake Olsen
2 days ago
Our technician Nathan was a amazing. Nathan was professional, personable, and thorough. He got the job done in a reasonable time with no issues. Technicians like this are what will keep me a return customer.
Benjamin Fletcher
2 days ago
My experience with Staten was excellent. The pressurized booster pump started leaking and it was very difficult to determine the cause. Staton came in quickly and professionally diagnosed the issue and began work to fix it. The solution was solid and should last for a very long time. Given this is a new house for my wife and I we were very satisfied with the effort.
Amy Everhart
2 days ago
Cristian was wonderful.
Gwyn Smith
2 days ago
He was great - had to crawl on gravel to make repair-
Bonnie Morris
2 days ago
Cristian did a great job on my start up. Very helpful and helped me schedule my plumbing inspection
Lael Holton
2 days ago
Cristian was fantastic today...very knowledgeable and personabke. I appreciate the information he provided, and the insight he gave on my components was very helpful. Thank you!
David Konitzer
2 days ago
Nathan, the service technician who came to my home, was extremely professional and went above and beyond to provide excellent service. He was very knowledgeable, took the time to explain everything clearly, and offered helpful recommendations. I truly appreciated his professionalism, expertise, and willingness to make sure I understood everything. Nathan is a great asset to the company, and I would highly recommend him!
Norm Kross
3 days ago
Cristian was great did good on my maintenance
David Jordan
3 days ago
Christian was an professional awesome tech who answered all my questions and provided us with options for what we needed to do.