Serving central Maryland & eastern shore
Staton Family Promise
100% Satisfaction Guarantee
Staton Heating, Cooling & Plumbing guarantees you will be 100% satisfied with the service or installation that we provide. If you are not fully satisfied, we will return at no charge and correct the situation. If for any reason, we cannot correct the issue we will refund your money. You can feel confident that you will be 100% satisfied with our service.
Lifetime Workmanship Guarantee
Staton Heating, Cooling & Plumbing backs all of our installations with a Lifetime Workmanship Guranatee. Because of the attention to detail and quality materials used, we can confidently include this guarantee on every install. It includes:
- Any copper line set we installed
- Ductwork installed by us
- System stands or plaforms
- Venting
- Condensate drain lines
- Emergency drain pans
- Low voltage wiring ran by us
Labor Warranty For New Installations
Staton Heating, Cooling & Plumbing provides a labor warranty on every system we install. The labor warranties range from one year to ten years depending on the system purchased. Combined with the manufacturer’s parts warranty this provides complete warranty coverage during the labor warranty duration. (Regular annual maintenance is required to maintain the warranty at an additional cost if not included with system purchase.)
No Lemon Guarantee
Staton Heating, Cooling & Plumbing guarantees you will not get a lemon. If your system has a major issue such as compressor failure or multiple repair issues in the first 90 days after installation, we will replace the system and not just replace the parts.
Best Value Guarantee
With our quality equipment, thorough installation process, included warranties, accessories, and maintenance, at Staton Heating, Cooling & Plumbing we guarantee you will get more for less. If you do a competitor’s comparative quote for less, we will beat it by at least $400.
Performance Guarantee
When you purchase the recommended system from Staton Heating, Cooling & Plumbing we guarantee the efficiency and performance of that system. Depending on the purchased system, this includes energy savings up to 20%, proper heating and cooling, and balanced air flow throughout your home.
Client Testimonials
REAL REVIEWS FROM REAL CLIENTS
Joanne Zenker
3 days ago
Joe was so detailed oriented to every part of the job. What a huge difference from the last company we had before Staton. Every time we have an issue the job is handled so much better. I recommend Staton to all of our clients.
Deborah Kane
3 days ago
The technicians took the time to explain everything and answer all my questions. They were knowledgeable, pleasant and hardworking.
Kevin Corcoran
3 days ago
Grace was professional, on time, and had a high attention to detail. The work was great and the issue was fixed.
Ben Carroll
3 days ago
Staton was great to work with. We had two issues (shower leak and a failing sump pump). Shawn, our tech, was very professional and explained everything that he was going to do. He got us up and running again in very quick fashion and now everything works again!! Thank you, Shawn! And sorry you had to get a little wet!! We will be calling you again for future plumbing needs!
Ben
Michele
3 days ago
I was looking for a plumber and my neighbor suggested Staton. She said she had a great experience with Staton fixing her A/C and said they do plumbing as well. I'm so glad I did. I had a great experience with Staton from the front desk to the plumbers. Everyone was very friendly, professional, and answered all of my questions. They went above their duties. The plumbers Mike and Gabe did a fantastic job on my plumming. I highly recommend Staton.
George DeStefano
3 days ago
The representative of W.L. Staton, Dylan Bauer, was very professional and thorough. He spent time correctly diagnosing the problems and addressed them quickly. We were very happy with the service.
Ray Sedwick
4 days ago
Jarrell came out for a pretty routine clogged drain, but he did a great job and was very friendly. Another great Staton plumber!
Warren J
4 days ago
Great experience with Tim. Very thorough and informative.
Cindy Johnson
4 days ago
Excellent service. Very professional, efficient, knowledgeable and kind. I highly recommend for your heating and AC needs.
Heather Graham
5 days ago
Tim was excellent! He went over all of the details and was incredibly polite. You cannot go wrong with Staton!