Staton Family Promise

100% Satisfaction Guarantee

Staton Heating, Cooling & Plumbing guarantees you will be 100% satisfied with the service or installation that we provide. If you are not fully satisfied, we will return at no charge and correct the situation. If for any reason, we cannot correct the issue we will refund your money. You can feel confident that you will be 100% satisfied with our service.

Lifetime Workmanship Guarantee

Staton Heating, Cooling & Plumbing backs all of our installations with a Lifetime Workmanship Guranatee. Because of the attention to detail and quality materials used, we can confidently include this guarantee on every install. It includes:
  • Any copper line set we installed
  • Ductwork installed by us
  • System stands or plaforms
  • Venting
  • Condensate drain lines
  • Emergency drain pans
  • Low voltage wiring ran by us

Labor Warranty For New Installations

Staton Heating, Cooling & Plumbing provides a labor warranty on every system we install. The labor warranties range from one year to ten years depending on the system purchased. Combined with the manufacturer’s parts warranty this provides complete warranty coverage during the labor warranty duration. (Regular annual maintenance is required to maintain the warranty at an additional cost if not included with system purchase.)

No Lemon Guarantee

Staton Heating, Cooling & Plumbing guarantees you will not get a lemon. If your system has a major issue such as compressor failure or multiple repair issues in the first 90 days after installation, we will replace the system and not just replace the parts.

Best Value Guarantee

With our quality equipment, thorough installation process, included warranties, accessories, and maintenance, at Staton Heating, Cooling & Plumbing we guarantee you will get more for less. If you do a competitor’s comparative quote for less, we will beat it by at least $400.

Performance Guarantee

When you purchase the recommended system from Staton Heating, Cooling & Plumbing we guarantee the efficiency and performance of that system. Depending on the purchased system, this includes energy savings up to 20%, proper heating and cooling, and balanced air flow throughout your home.
Client Testimonials

REAL REVIEWS FROM REAL CLIENTS

4.9 Google Rating

Darla Winstead
2 days ago
Staton was fantastic! Quick, friendly, thorough, and cleaned up after.
Tisch Latney
2 days ago
Wes Justice was wonderful. Relatable, Courteous, respectful, helpful, and knowledgeable in his area of responsibility. His experience and experience made his recommendations easily agreeable.
Khasha Lytle
2 days ago
The tech was professional, polite, and explained what was needed.
Kevin Ford
2 days ago
Cristian was very professional and informative.
Emily Keenan
2 days ago
Professional, friendly, thorough, reasonably priced. No complaints!
Jim Mcmickle
2 days ago
Stiven was very efficient and professional. He spotted the problem quickly and made several suggestions for correcting. I felt very comfortable with his advice
tanique plaxen
3 days ago
On time. Very knowledgeable and professional.
Willie
3 days ago
Great service
Karen Connor
3 days ago
Ja’Ron was fantastic! He’s friendly and professional and was able to resolve our issue today!
Steve Steffano
4 days ago
Patrick did a great job start to finish. He arrived when the dispatcher said he would, explained options for installing a new shutoff valve, and kept a clean workspace.