Staton Family Promise

100% Satisfaction Guarantee

Staton Heating, Cooling & Plumbing guarantees you will be 100% satisfied with the service or installation that we provide. If you are not fully satisfied, we will return at no charge and correct the situation. If for any reason, we cannot correct the issue we will refund your money. You can feel confident that you will be 100% satisfied with our service.

Lifetime Workmanship Guarantee

Staton Heating, Cooling & Plumbing backs all of our installations with a Lifetime Workmanship Guranatee. Because of the attention to detail and quality materials used, we can confidently include this guarantee on every install. It includes:
  • Any copper line set we installed
  • Ductwork installed by us
  • System stands or plaforms
  • Venting
  • Condensate drain lines
  • Emergency drain pans
  • Low voltage wiring ran by us

Labor Warranty For New Installations

Staton Heating, Cooling & Plumbing provides a labor warranty on every system we install. The labor warranties range from one year to ten years depending on the system purchased. Combined with the manufacturer’s parts warranty this provides complete warranty coverage during the labor warranty duration. (Regular annual maintenance is required to maintain the warranty at an additional cost if not included with system purchase.)

No Lemon Guarantee

Staton Heating, Cooling & Plumbing guarantees you will not get a lemon. If your system has a major issue such as compressor failure or multiple repair issues in the first 90 days after installation, we will replace the system and not just replace the parts.

Best Value Guarantee

With our quality equipment, thorough installation process, included warranties, accessories, and maintenance, at Staton Heating, Cooling & Plumbing we guarantee you will get more for less. If you do a competitor’s comparative quote for less, we will beat it by at least $400.

Performance Guarantee

When you purchase the recommended system from Staton Heating, Cooling & Plumbing we guarantee the efficiency and performance of that system. Depending on the purchased system, this includes energy savings up to 20%, proper heating and cooling, and balanced air flow throughout your home.
Client Testimonials

REAL REVIEWS FROM REAL CLIENTS

4.9 Google Rating

William Kessman
4 days ago
Rodney Porter and Daniel did an excellent job with installing my new central air conditioning system. Rodney explained in clear terms what the job involved and answered all my questions. Both technicians were courteous and professional.
Shannon Hamm
5 days ago
The gentlemen were excellent! I will recommend your company.
Valerie Brown
6 days ago
Jeff was excellent! He was very quick and efficient and identified the issue which other plumbers had missed. I will definitely use Staton for any future needs!
Jessica Ripka
6 days ago
So helpful!! TJ was knowledgeable and great about my barking dogs and even showed up early.
Crystal Ashby
6 days ago
✨️Robert and Alan were wonderful. They came out earlier than expected which is always a good thing. Found the problem fixed it. I have a great payment plan and warranty. The next time l see them will be for a new AC unit. I highly recommend them. The customer service was awesome. They answered all of my questions with ease.✨️
Stephen Picarde
6 days ago
Steve Schultz did an excellent job. A real pro. Very thorough and knowledgeable
Denis Murray, Sr
6 days ago
Prompt, knowledgeable and personal service
Matthew Morsberger
6 days ago
Robert was 10/10. Nice guy, explained everything well and was able to replace my leaking P-trap for my kitchen sink quick. I was up and running in about 90 minutes from first arrival including his material run.
D Russell
7 days ago
TJ was great at explaining everything. Efficient and very cost effective. Would definitely request again.
John Thomas
1 week ago
Brandon explaneservice plan to me and gave me options on what he could do to fix the water leak. Brandon was very polite and took time to go over his work with me. Double check his work . Did very good job and was neat and cleaned up when done. Thank you Brandon