Staton Family Promise

100% Satisfaction Guarantee

Staton Heating, Cooling & Plumbing guarantees you will be 100% satisfied with the service or installation that we provide. If you are not fully satisfied, we will return at no charge and correct the situation. If for any reason, we cannot correct the issue we will refund your money. You can feel confident that you will be 100% satisfied with our service.

Lifetime Workmanship Guarantee

Staton Heating, Cooling & Plumbing backs all of our installations with a Lifetime Workmanship Guranatee. Because of the attention to detail and quality materials used, we can confidently include this guarantee on every install. It includes:
  • Any copper line set we installed
  • Ductwork installed by us
  • System stands or plaforms
  • Venting
  • Condensate drain lines
  • Emergency drain pans
  • Low voltage wiring ran by us

Labor Warranty For New Installations

Staton Heating, Cooling & Plumbing provides a labor warranty on every system we install. The labor warranties range from one year to ten years depending on the system purchased. Combined with the manufacturer’s parts warranty this provides complete warranty coverage during the labor warranty duration. (Regular annual maintenance is required to maintain the warranty at an additional cost if not included with system purchase.)

No Lemon Guarantee

Staton Heating, Cooling & Plumbing guarantees you will not get a lemon. If your system has a major issue such as compressor failure or multiple repair issues in the first 90 days after installation, we will replace the system and not just replace the parts.

Best Value Guarantee

With our quality equipment, thorough installation process, included warranties, accessories, and maintenance, at Staton Heating, Cooling & Plumbing we guarantee you will get more for less. If you do a competitor’s comparative quote for less, we will beat it by at least $400.

Performance Guarantee

When you purchase the recommended system from Staton Heating, Cooling & Plumbing we guarantee the efficiency and performance of that system. Depending on the purchased system, this includes energy savings up to 20%, proper heating and cooling, and balanced air flow throughout your home.
Client Testimonials

REAL REVIEWS FROM REAL CLIENTS

4.9 Google Rating

Eric Ryberg
2 days ago
Thanks to Staton for fast and quality service for my mother-in-law’s home. As a Virginian, I didn’t know who to call for help in Maryland, but now I sure do! Staton every time.
Emil Mara
2 days ago
Steve was efficient and knowledgeable. Great service.
Marty Cover
2 days ago
Excellent service. Very knowledgeable. Fast and efficient service. Will use them again when needed
Tanya Helmen
3 days ago
Roosevelt was highly professional and very helpful in diagnosing and fixing our issue. It was a self inflicted user error issue with a fuse, but he was very gracious and helped us get our Google nest up and running. Thanks!
Michael R
3 days ago
Adam did a great job cleaning up our system on Wednesday
betseyhobelmann
3 days ago
Matt came and assessed the situation that various other plumbers could not and replaced our water pressurizer that day. Really excellent work!!
Charlie Stevenson
3 days ago
Excellent work by Rey & Gabe. Prompt service .Clear explanations; very pleased.
Sue Yarvin
3 days ago
Fine.
Sally Pfabe
4 days ago
Stephen (and Jesse) showed up on time, clearly explained everything, and did not leave any trash behind. Excellent!
Victor Auletta
4 days ago
Matt did an excellent job. Very professional and finished with cleaning up everything. I’m very happy with the job he did. Thank you.