Staton Family Promise

100% Satisfaction Guarantee

Staton Heating, Cooling & Plumbing guarantees you will be 100% satisfied with the service or installation that we provide. If you are not fully satisfied, we will return at no charge and correct the situation. If for any reason, we cannot correct the issue we will refund your money. You can feel confident that you will be 100% satisfied with our service.

Lifetime Workmanship Guarantee

Staton Heating, Cooling & Plumbing backs all of our installations with a Lifetime Workmanship Guranatee. Because of the attention to detail and quality materials used, we can confidently include this guarantee on every install. It includes:
  • Any copper line set we installed
  • Ductwork installed by us
  • System stands or plaforms
  • Venting
  • Condensate drain lines
  • Emergency drain pans
  • Low voltage wiring ran by us

Labor Warranty For New Installations

Staton Heating, Cooling & Plumbing provides a labor warranty on every system we install. The labor warranties range from one year to ten years depending on the system purchased. Combined with the manufacturer’s parts warranty this provides complete warranty coverage during the labor warranty duration. (Regular annual maintenance is required to maintain the warranty at an additional cost if not included with system purchase.)

No Lemon Guarantee

Staton Heating, Cooling & Plumbing guarantees you will not get a lemon. If your system has a major issue such as compressor failure or multiple repair issues in the first 90 days after installation, we will replace the system and not just replace the parts.

Best Value Guarantee

With our quality equipment, thorough installation process, included warranties, accessories, and maintenance, at Staton Heating, Cooling & Plumbing we guarantee you will get more for less. If you do a competitor’s comparative quote for less, we will beat it by at least $400.

Performance Guarantee

When you purchase the recommended system from Staton Heating, Cooling & Plumbing we guarantee the efficiency and performance of that system. Depending on the purchased system, this includes energy savings up to 20%, proper heating and cooling, and balanced air flow throughout your home.
Client Testimonials

REAL REVIEWS FROM REAL CLIENTS

4.9 Google Rating

Michael White
3 days ago
Joe was an absolute professional. Got everything inspected and replaced our water heater very quickly and with short notice.
Gerard Warfield
3 days ago
Christian performed a HVAC check today. He arrived on time and performed a thorough inspection and explained everything clearly.
Pam N
4 days ago
Cristian was very informative snd knowledgeable, and I appreciated his help very much!
Cheryl Council-Herbert
4 days ago
My home had a very old HVAC system that needed to be replaced. Staton was able to install the new system the next day after they examined my old system. The installation technicians were very polite and performed there duties in a cohesive and professional manner.
Michael Witting
4 days ago
Eyondre provided outstanding service, explaining important aspects of our air conditioning system. He was extremely professional and knowledgeable. This was a visit as part of the Comfort Care program.
John Lott
5 days ago
Joe was very knowledgeable and explained the process to us in layman’s terms. Well done.
Alex
6 days ago
Patrick was an amazing plumber who came by for help. Very professional and kind and wasn’t predatory with pricing like other companies. I will be going back to them when my new toilet arrives. Fixed my leak within a 24 hour turn around time. 10/10
Louis Flowers
6 days ago
Great customer service !
Richard Hughen
7 days ago
Terrific work. Professional and quick buy very thorough. Highly recommended.
Marcus Johnson
1 week ago
Contacted Staton Heating, Cooling, & Plumbing to replace a washing mashine drain pan. Matt was awesome, really knows his stuff. Got the job done, taught me a bunch of things in the process, really personable. Would definitely recommend for any plumbing work needed.