Serving central Maryland & eastern shore
Staton Family Promise
100% Satisfaction Guarantee
Staton Heating, Cooling & Plumbing guarantees you will be 100% satisfied with the service or installation that we provide. If you are not fully satisfied, we will return at no charge and correct the situation. If for any reason, we cannot correct the issue we will refund your money. You can feel confident that you will be 100% satisfied with our service.
Lifetime Workmanship Guarantee
Staton Heating, Cooling & Plumbing backs all of our installations with a Lifetime Workmanship Guranatee. Because of the attention to detail and quality materials used, we can confidently include this guarantee on every install. It includes:
- Any copper line set we installed
- Ductwork installed by us
- System stands or plaforms
- Venting
- Condensate drain lines
- Emergency drain pans
- Low voltage wiring ran by us
Labor Warranty For New Installations
Staton Heating, Cooling & Plumbing provides a labor warranty on every system we install. The labor warranties range from one year to ten years depending on the system purchased. Combined with the manufacturer’s parts warranty this provides complete warranty coverage during the labor warranty duration. (Regular annual maintenance is required to maintain the warranty at an additional cost if not included with system purchase.)
No Lemon Guarantee
Staton Heating, Cooling & Plumbing guarantees you will not get a lemon. If your system has a major issue such as compressor failure or multiple repair issues in the first 90 days after installation, we will replace the system and not just replace the parts.
Best Value Guarantee
With our quality equipment, thorough installation process, included warranties, accessories, and maintenance, at Staton Heating, Cooling & Plumbing we guarantee you will get more for less. If you do a competitor’s comparative quote for less, we will beat it by at least $400.
Performance Guarantee
When you purchase the recommended system from Staton Heating, Cooling & Plumbing we guarantee the efficiency and performance of that system. Depending on the purchased system, this includes energy savings up to 20%, proper heating and cooling, and balanced air flow throughout your home.
Client Testimonials
REAL REVIEWS FROM REAL CLIENTS
Emmanuel Harris
3 days ago
Excellent service, Joe is very knowledgeable and explained everything
upfront. I'll definitely use Staton again.
Dennis
3 days ago
We’re selling our house and the disposal broke on Easter Saturday, and we have 5 prospective buyers coming on Monday. Luke Perren showed up on Easter Sunday to replace it; thirty minutes, in and out!
Great service! Luke showed up on time and was truly professional in all aspects of his service.
Thank you Staton and thank you Luke for responding as quickly as you did and fixing a major problem
Dennis McGee
Arnold
Chris Benigno
3 days ago
Thanks to Joe Therres from Staton Heating, Cooling & Plumbing! He and his assistant are Neat Freaks and extremely talented plumbers! Not only did they identify the problem quickly, but they repaired the problem quickly and left my home as clean as they found it, in fact they may have cleaned up things that they were not responsible for! Never rushed, very thorough and careful, they did an amazing job in cleaning, repairing and replacing parts on my Gas Water Heater and saved me thousands of dollars by avoiding the replacement of an operating system that still has life in it! Ask for Joe by name and you will not be disappointed!
Julie Gloudemans
4 days ago
Excellent work!
Bill Wilson
4 days ago
Tony was knowledgeable, friendly and very professional. I have been very satisfied with the quality of the work performed by this company. Keep doing a great job!
K Waisman-Bush
5 days ago
Matt McClure was amazing! Knowledgeable kind Thorough and a pleasure to be around! Thank you so very much!
mkafowler
5 days ago
Experienced HVAC person came, late on Friday before a holiday: Robert. I called a different person: Vincent who directed my call to the office. The office person called right away and was just as caring and concerned with my problem. EXCELLENT customer service by the Staton Team. I recommend this company.
Lynn DiSilvestre
5 days ago
Thank you ! Josh and Logan for the great install on my new toilets . Wonderful service and team 👏 Happy customer 😀
Laura P. Burns
5 days ago
Jeff was professional and reassuring with the knowledge he shared and the work he performed. We feel confident that he did his best work.
John Allen
5 days ago
Very good professional service. Detail oriented. Everything explained in plain terms when I didn’t understand.