Staton Family Promise

100% Satisfaction Guarantee

Staton Heating, Cooling & Plumbing guarantees you will be 100% satisfied with the service or installation that we provide. If you are not fully satisfied, we will return at no charge and correct the situation. If for any reason, we cannot correct the issue we will refund your money. You can feel confident that you will be 100% satisfied with our service.

Lifetime Workmanship Guarantee

Staton Heating, Cooling & Plumbing backs all of our installations with a Lifetime Workmanship Guranatee. Because of the attention to detail and quality materials used, we can confidently include this guarantee on every install. It includes:
  • Any copper line set we installed
  • Ductwork installed by us
  • System stands or plaforms
  • Venting
  • Condensate drain lines
  • Emergency drain pans
  • Low voltage wiring ran by us

Labor Warranty For New Installations

Staton Heating, Cooling & Plumbing provides a labor warranty on every system we install. The labor warranties range from one year to ten years depending on the system purchased. Combined with the manufacturer’s parts warranty this provides complete warranty coverage during the labor warranty duration. (Regular annual maintenance is required to maintain the warranty at an additional cost if not included with system purchase.)

No Lemon Guarantee

Staton Heating, Cooling & Plumbing guarantees you will not get a lemon. If your system has a major issue such as compressor failure or multiple repair issues in the first 90 days after installation, we will replace the system and not just replace the parts.

Best Value Guarantee

With our quality equipment, thorough installation process, included warranties, accessories, and maintenance, at Staton Heating, Cooling & Plumbing we guarantee you will get more for less. If you do a competitor’s comparative quote for less, we will beat it by at least $400.

Performance Guarantee

When you purchase the recommended system from Staton Heating, Cooling & Plumbing we guarantee the efficiency and performance of that system. Depending on the purchased system, this includes energy savings up to 20%, proper heating and cooling, and balanced air flow throughout your home.
Client Testimonials

REAL REVIEWS FROM REAL CLIENTS

4.9 Google Rating

Ted Gott
3 days ago
Robert did a great job and kept me informed at each step.
Lauren Bucciero
3 days ago
Mike and Josh were excellent. Having a leak is stressful, but they were able to find and fix the leak and prevent it from happening again.
Roxann Morstein
3 days ago
Stephen and Alan did an excellent job installing my water heater and bathroom faucet. They completed the work in a timely manner and answered all of my questions. I would highly recommend Staton for your plumbing needs.
Dean Wickline
3 days ago
Joe Breig came to my house to work on several plumbing issues I had. He is very knowledgeable very courteous and very professional. I feel very comfortable having him work in my house and would recommend Joe to anyone needing an excellent plumbing experience.
Ioana Lewis
3 days ago
cristian was great!
Justin Cockcroft
3 days ago
Professional and very informative.
Lyndon Henry
4 days ago
Patrick the plumber arrived at the early early end on the appointment window(always preferred so that 4 hours isn't spent waiting around). I really appreciate the respect for my time and home and the finished product was excellent
Adriel Soriano
4 days ago
Cristian is very helpful. Explaining detail by detail regarding our cooling system. Highly recommended.
garymichele s
4 days ago
William was efficient and kept us informed on his progress on the job. He was courteous and professional throughout.
Judy
5 days ago
As a new customer with Staton, I have nothing but praise for their outstanding service. Their entire team has been great to work with- they are professional, responsive and have strong communication with their customers. I am very impressed with the quality and experience of their technicians. Matt Kramer in particular provides outstanding service. He is an excellent technician who diagnoses the problems quickly and goes above and beyond in service.