Staton Family Promise

100% Satisfaction Guarantee

Staton Heating, Cooling & Plumbing guarantees you will be 100% satisfied with the service or installation that we provide. If you are not fully satisfied, we will return at no charge and correct the situation. If for any reason, we cannot correct the issue we will refund your money. You can feel confident that you will be 100% satisfied with our service.

Lifetime Workmanship Guarantee

Staton Heating, Cooling & Plumbing backs all of our installations with a Lifetime Workmanship Guranatee. Because of the attention to detail and quality materials used, we can confidently include this guarantee on every install. It includes:
  • Any copper line set we installed
  • Ductwork installed by us
  • System stands or plaforms
  • Venting
  • Condensate drain lines
  • Emergency drain pans
  • Low voltage wiring ran by us

Labor Warranty For New Installations

Staton Heating, Cooling & Plumbing provides a labor warranty on every system we install. The labor warranties range from one year to ten years depending on the system purchased. Combined with the manufacturer’s parts warranty this provides complete warranty coverage during the labor warranty duration. (Regular annual maintenance is required to maintain the warranty at an additional cost if not included with system purchase.)

No Lemon Guarantee

Staton Heating, Cooling & Plumbing guarantees you will not get a lemon. If your system has a major issue such as compressor failure or multiple repair issues in the first 90 days after installation, we will replace the system and not just replace the parts.

Best Value Guarantee

With our quality equipment, thorough installation process, included warranties, accessories, and maintenance, at Staton Heating, Cooling & Plumbing we guarantee you will get more for less. If you do a competitor’s comparative quote for less, we will beat it by at least $400.

Performance Guarantee

When you purchase the recommended system from Staton Heating, Cooling & Plumbing we guarantee the efficiency and performance of that system. Depending on the purchased system, this includes energy savings up to 20%, proper heating and cooling, and balanced air flow throughout your home.
Client Testimonials

REAL REVIEWS FROM REAL CLIENTS

4.9 Google Rating

Sandra Dove
2 days ago
Everything was done in a day. Rodney and William were wonderful. I plan on using staton for all my service needs.
Hosam N
2 days ago
Cristian did an outstanding job, punctual and explained everything very well. Highly recommended!
Brittany McNeal
2 days ago
Robert was great! He was very friendly and easy to talk to. He explained what he was going to need to do to figure out why our sink had such low pressure. And took his time explaining what was wrong and how he could fix it.
Marie Fowler
3 days ago
Matt did a terrific job of repairing my none filling Viper toilet, plumbing and Replacing shower head assembly & water shut off knobs. I am so pleased to have this work completed in such a nice professional way!
Karen Guess
3 days ago
Excellent service. I’d have Cristian come again. Very helpful.
CYNTHIA LAWSON
3 days ago
Had a great experience with the winter HVAC checkup. Stiven and Cristian were punctual, professional, and clearly cared about doing a thorough inspection. I have three systems, and they took the time to carefully check each one and provided a detailed report for every unit.
Scott Smith
3 days ago
Stiven was very knowledgeable and explained what needed to be done to our system. He’ll be our Staton go to guy going forward.
Kimberly Dickerson
3 days ago
Patrick was great! We had an emergency water heater leak at 6 PM. He was here in less than an hour, drained the tank and we'll get our new water heater next day. We joined their monthly customer club for $18/month and saved $700 + 15%. Staton was a real like saver. They saved our basement!!
Lora Stutzman
4 days ago
Received great service today and was able to complete all repairs in a very timely fashion. I will definitely use their services again.
Ron Ambrozy
4 days ago
Came out on a Sunday within 2 hours of calling them. Andrew was very professional & knowledgeable. Great experience.