Staton Family Promise

100% Satisfaction Guarantee

Staton Heating, Cooling & Plumbing guarantees you will be 100% satisfied with the service or installation that we provide. If you are not fully satisfied, we will return at no charge and correct the situation. If for any reason, we cannot correct the issue we will refund your money. You can feel confident that you will be 100% satisfied with our service.

Lifetime Workmanship Guarantee

Staton Heating, Cooling & Plumbing backs all of our installations with a Lifetime Workmanship Guranatee. Because of the attention to detail and quality materials used, we can confidently include this guarantee on every install. It includes:
  • Any copper line set we installed
  • Ductwork installed by us
  • System stands or plaforms
  • Venting
  • Condensate drain lines
  • Emergency drain pans
  • Low voltage wiring ran by us

Labor Warranty For New Installations

Staton Heating, Cooling & Plumbing provides a labor warranty on every system we install. The labor warranties range from one year to ten years depending on the system purchased. Combined with the manufacturer’s parts warranty this provides complete warranty coverage during the labor warranty duration. (Regular annual maintenance is required to maintain the warranty at an additional cost if not included with system purchase.)

No Lemon Guarantee

Staton Heating, Cooling & Plumbing guarantees you will not get a lemon. If your system has a major issue such as compressor failure or multiple repair issues in the first 90 days after installation, we will replace the system and not just replace the parts.

Performance Guarantee

When you purchase the recommended system from Staton Heating, Cooling & Plumbing we guarantee the efficiency and performance of that system. Depending on the purchased system, this includes energy savings up to 20%, proper heating and cooling, and balanced air flow throughout your home.
Client Testimonials

REAL REVIEWS FROM REAL CLIENTS

4.9 Google Rating

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Kevin Sorrell
1 day ago
This is my first time working with Staton. Matt came out to look over my plumbing issues and gave me a quote. He then went to work on those issues which were two different ones. The water heater expansion tank needed replacing and the outside faucet was leaking. To replace the faucet he had to cut into the interior wall to gain access to the pipe but he went the extra mile and installed an access panel rather than leaving a big cutout. Matt was very knowledgeable and professional. His work was exceptional!

Add on to original review: Since Matt came out the first time I have had Staton at the home several more times. Lee and Rahman, replaced my main waterline and just recently Roosevelt came out for the winter tune up on my Heat Pump. Every interaction with the techs from Staton has been professional and a great cutomer experience.
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Michael White
1 day ago
Stiven did a great job. Highly recommend the service!
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Michael White
1 day ago
Joe was an absolute professional. Got everything inspected and replaced our water heater very quickly and with short notice.
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Catherine Feeley
2 days ago
Personable, polite, feels like family taking care of us
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Heidi Estrada
2 days ago
Professional!
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Garrett Dudock
2 days ago
Sam was great!
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Steven Rufo
2 days ago
Great service, really appreciate the professionalism
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Kevin Bradshaw
2 days ago
Kristina was a wealth of knowledge and gave some great recommendations during our annual plumping inspection. Very personable and easy to talk to. Thank you!
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Mike Campbell
2 days ago
Stivin did a thorough and professional job doing the semi-annual maintenance on our HVAV system. He checked everything and documented his work with photos. He represented Staton well.
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David Petrillo
3 days ago
On time, courteous, found problem, no surprises when doing the work quoted.
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