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Staton Family Promise


Staton Family Promise

100% Satisfaction Guarantee

Staton Heating, Cooling & Plumbing guarantees you will be 100% satisfied with the service or installation that we provide. If you are not fully satisfied, we will return at no charge and correct the situation. If for any reason, we cannot correct the issue we will refund your money. You can feel confident that you will be 100% satisfied with our service.

Lifetime Workmanship Guarantee

Staton Heating, Cooling & Plumbing backs all of our installations with a Lifetime Workmanship Guranatee. Because of the attention to detail and quality materials used, we can confidently include this guarantee on every install. It includes:
  • Any copper line set we installed
  • Ductwork installed by us
  • System stands or plaforms
  • Venting
  • Condensate drain lines
  • Emergency drain pans
  • Low voltage wiring ran by us

Labor Warranty For New Installations

Staton Heating, Cooling & Plumbing provides a labor warranty on every system we install. The labor warranties range from one year to ten years depending on the system purchased. Combined with the manufacturer’s parts warranty this provides complete warranty coverage during the labor warranty duration. (Regular annual maintenance is required to maintain the warranty at an additional cost if not included with system purchase.)

No Lemon Guarantee

Staton Heating, Cooling & Plumbing guarantees you will not get a lemon. If your system has a major issue such as compressor failure or multiple repair issues in the first 90 days after installation, we will replace the system and not just replace the parts.

Best Value Guarantee

With our quality equipment, thorough installation process, included warranties, accessories, and maintenance, at Staton Heating, Cooling & Plumbing we guarantee you will get more for less. If you do a competitor’s comparative quote for less, we will beat it by at least $400.

Performance Guarantee

When you purchase the recommended system from Staton Heating, Cooling & Plumbing we guarantee the efficiency and performance of that system. Depending on the purchased system, this includes energy savings up to 20%, proper heating and cooling, and balanced air flow throughout your home.
Client Testimonials

REAL REVIEWS FROM REAL CLIENTS

4.9 Google Rating

Lynn Graze
1 day ago
Gave us worst case scenario and did the job for $1200 under. Explained everything and showed us the completed work where pipes where changed out or polished up
Heidi Paulson
2 days ago
Fast, same-day service of our AC unit!
Stephen Criscuoli
2 days ago
Marquis Harley was on time, polite, and got right to work analyzing why my elderly mother's AC had shut off. He determined the drain was clogged and cleared the debris quickly and without amy mess. With the weather we're experiencing right now it was a true blessing that Marquis came when he did. Station Heating, Cooling & Plumbing are the only people we'll call if we have issues. Great job every time.
Rick Ledgett
2 days ago
Rey and his team did a great job installing my new split pack a/c on the hottest day of the year. They were fast, professional, and polite.
Hugh Hayes
2 days ago
Ja’Ron came to our house and did an amazing job fixing our AC.
Nina Boston
2 days ago
Sam is one of the technicians that came out today for an ongoing plumbing issue we are having. From the moment he walked in, He was very professional and kind and explained the situation at hand thoroughly. Although the issue could not be resolved today not his nor the companies fault. He was very consistent with finding a solution for this problem and he did. He really didnt feel comfortable without finding a solutionway to properly help with our plumbing issue. I would highly recommend this company and Sam is the best!
Robin Ward
2 days ago
Staton is the best! Always responsive, personable and professional. We’ve used Staton for years and I highly recommend them. So, as they say, quit waitin’ and call Staton. You’ll be so glad you did!
Andy Vasquez
2 days ago
Excellent service. Rodney, Nico and Nathan did a fantastic job getting my new air conditioning system installed. They were courteous and very professional.
I was given a full walkthrough of what was installed and the maintenance steps that I need to take care of. Thank you.
T K
2 days ago
Great Job as always! Thank You Jonathan!
James Leahy
2 days ago
Nate was very competent and did a great job.