Serving central Maryland & eastern shore
Staton Family Promise
100% Satisfaction Guarantee
Staton Heating, Cooling & Plumbing guarantees you will be 100% satisfied with the service or installation that we provide. If you are not fully satisfied, we will return at no charge and correct the situation. If for any reason, we cannot correct the issue we will refund your money. You can feel confident that you will be 100% satisfied with our service.
Lifetime Workmanship Guarantee
Staton Heating, Cooling & Plumbing backs all of our installations with a Lifetime Workmanship Guranatee. Because of the attention to detail and quality materials used, we can confidently include this guarantee on every install. It includes:
- Any copper line set we installed
- Ductwork installed by us
- System stands or plaforms
- Venting
- Condensate drain lines
- Emergency drain pans
- Low voltage wiring ran by us
Labor Warranty For New Installations
Staton Heating, Cooling & Plumbing provides a labor warranty on every system we install. The labor warranties range from one year to ten years depending on the system purchased. Combined with the manufacturer’s parts warranty this provides complete warranty coverage during the labor warranty duration. (Regular annual maintenance is required to maintain the warranty at an additional cost if not included with system purchase.)
No Lemon Guarantee
Staton Heating, Cooling & Plumbing guarantees you will not get a lemon. If your system has a major issue such as compressor failure or multiple repair issues in the first 90 days after installation, we will replace the system and not just replace the parts.
Best Value Guarantee
With our quality equipment, thorough installation process, included warranties, accessories, and maintenance, at Staton Heating, Cooling & Plumbing we guarantee you will get more for less. If you do a competitor’s comparative quote for less, we will beat it by at least $400.
Performance Guarantee
When you purchase the recommended system from Staton Heating, Cooling & Plumbing we guarantee the efficiency and performance of that system. Depending on the purchased system, this includes energy savings up to 20%, proper heating and cooling, and balanced air flow throughout your home.
Client Testimonials
REAL REVIEWS FROM REAL CLIENTS
Gail Pelton
2 days ago
Shawn did a fantastic job. He was very thorough and cleaned up after himself!!
Austin Moore
2 days ago
Stellar service, reasonable price and a lot of willingness to go the extra mile. Coordinated and completed an install despite me giving them short notice. Friendly staff and great communication. Will be recommending to all my neighbors in the future.
Doris Cavey
2 days ago
Sam was the plumber. He was very efficient and personable. He deserves a raise. He offered some info/advice about getting into the plumbing trade for my grandson. Big KUDOs.
Joe Boteler
2 days ago
Everything went extremely well except Joe is a Yankee fan!
Steven Rosser
2 days ago
Tech
Davon James
2 days ago
The manager was very nice to call me back and sent techs to overlook my HVAC system. I appreciate the communication
Don Morr
3 days ago
Very knowledgeable friendly
S Lang
3 days ago
I have been a home owner for over 30 years.
Joe is absolutely amazing. First of all, they answered the phone on New Year’s Day in minutes! We had the worst kind of sewage backup and Joe was here less than an hour, again on New Year’s Day!
Joe is extremely, professional, knows what he’s doing, very rare to get this quality of service nowadays.
On the top of that , their price was very reasonable.
100 % recommended! I would call them again without hesitation.
Angel Kerr
3 days ago
My service was great and the technician, Josh, was amazing. He was knowledgeable, personable, explained things well and was just made it a great experience.
Marie Lamm
5 days ago
Very polite and efficient. Provided explanation for everything he did.