Serving central Maryland & eastern shore
Staton Family Promise
100% Satisfaction Guarantee
Staton Heating, Cooling & Plumbing guarantees you will be 100% satisfied with the service or installation that we provide. If you are not fully satisfied, we will return at no charge and correct the situation. If for any reason, we cannot correct the issue we will refund your money. You can feel confident that you will be 100% satisfied with our service.
Lifetime Workmanship Guarantee
Staton Heating, Cooling & Plumbing backs all of our installations with a Lifetime Workmanship Guranatee. Because of the attention to detail and quality materials used, we can confidently include this guarantee on every install. It includes:
- Any copper line set we installed
- Ductwork installed by us
- System stands or plaforms
- Venting
- Condensate drain lines
- Emergency drain pans
- Low voltage wiring ran by us
Labor Warranty For New Installations
Staton Heating, Cooling & Plumbing provides a labor warranty on every system we install. The labor warranties range from one year to ten years depending on the system purchased. Combined with the manufacturer’s parts warranty this provides complete warranty coverage during the labor warranty duration. (Regular annual maintenance is required to maintain the warranty at an additional cost if not included with system purchase.)
No Lemon Guarantee
Staton Heating, Cooling & Plumbing guarantees you will not get a lemon. If your system has a major issue such as compressor failure or multiple repair issues in the first 90 days after installation, we will replace the system and not just replace the parts.
Best Value Guarantee
With our quality equipment, thorough installation process, included warranties, accessories, and maintenance, at Staton Heating, Cooling & Plumbing we guarantee you will get more for less. If you do a competitor’s comparative quote for less, we will beat it by at least $400.
Performance Guarantee
When you purchase the recommended system from Staton Heating, Cooling & Plumbing we guarantee the efficiency and performance of that system. Depending on the purchased system, this includes energy savings up to 20%, proper heating and cooling, and balanced air flow throughout your home.
Client Testimonials
REAL REVIEWS FROM REAL CLIENTS
Kate Cleven
2 days ago
Joe arrived on time and was efficient for our emergency problem.
Rachel Weston
3 days ago
Fantastic service! Saved me from having to wait 5-6 weeks for AC service this summer!
Chris Benigno
3 days ago
Thanks to Joe Therres from Staton Heating, Cooling & Plumbing! He and his assistant are Neat Freaks and extremely talented plumbers! Not only did they identify the problem quickly, but they repaired the problem quickly and left my home as clean as they found it, in fact they may have cleaned up things that they were not responsible for! Never rushed, very thorough and careful, they did an amazing job in cleaning, repairing and replacing parts on my Gas Water Heater and saved me thousands of dollars by avoiding the replacement of an operating system that still has life in it! Ask for Joe by name and you will not be disappointed!
John Oliver
4 days ago
Outstanding work. Would highly recommend to anyone. Needed all pipes in the home replaced (4 baths and kitchen). The guys completed the job in 3 days at the price I was quoted in the original estimate. Very professional and completed the job without needing to remove too much drywall.
Sean Holder
4 days ago
Joe F was super understanding and willing to show and educate me on why something was up with my system. I really appreciated his work ethic ! He was extremely tidy, knowledgeable and most of all personable. Thanks again for the quick same day repair!
Eileen Catte
4 days ago
Charged my over 80 yr old mom $467 to change filters in RO system, 5 filters, took him about 15 minutes. *** UPDATE -someone reached out and said this was an error and would credit her the overage. I deeply appreciate the human customer service!!!!
Jodi Sukeforth
5 days ago
Joe was very professional and pleasant. He did a great job and did not try to push extra work on me. I also was very impressed with the company emailing a picture of the technician who would be doing the job.
Bob Wonilowicz
6 days ago
Great job! Explained everything perfectly, got the job done quickly. Couldn’t be happier.
Hipolito Castro
6 days ago
Expensive but Very professional and effective.
Robert McMullen
6 days ago
I would give Grace 10 stars if I could. She was very professional and knowledgeable. Incredibly thorough. If I need any plumbing work done I would want Grace to do it.