Staton Family Promise

100% Satisfaction Guarantee

Staton Heating, Cooling & Plumbing guarantees you will be 100% satisfied with the service or installation that we provide. If you are not fully satisfied, we will return at no charge and correct the situation. If for any reason, we cannot correct the issue we will refund your money. You can feel confident that you will be 100% satisfied with our service.

Lifetime Workmanship Guarantee

Staton Heating, Cooling & Plumbing backs all of our installations with a Lifetime Workmanship Guranatee. Because of the attention to detail and quality materials used, we can confidently include this guarantee on every install. It includes:
  • Any copper line set we installed
  • Ductwork installed by us
  • System stands or plaforms
  • Venting
  • Condensate drain lines
  • Emergency drain pans
  • Low voltage wiring ran by us

Labor Warranty For New Installations

Staton Heating, Cooling & Plumbing provides a labor warranty on every system we install. The labor warranties range from one year to ten years depending on the system purchased. Combined with the manufacturer’s parts warranty this provides complete warranty coverage during the labor warranty duration. (Regular annual maintenance is required to maintain the warranty at an additional cost if not included with system purchase.)

No Lemon Guarantee

Staton Heating, Cooling & Plumbing guarantees you will not get a lemon. If your system has a major issue such as compressor failure or multiple repair issues in the first 90 days after installation, we will replace the system and not just replace the parts.

Best Value Guarantee

With our quality equipment, thorough installation process, included warranties, accessories, and maintenance, at Staton Heating, Cooling & Plumbing we guarantee you will get more for less. If you do a competitor’s comparative quote for less, we will beat it by at least $400.

Performance Guarantee

When you purchase the recommended system from Staton Heating, Cooling & Plumbing we guarantee the efficiency and performance of that system. Depending on the purchased system, this includes energy savings up to 20%, proper heating and cooling, and balanced air flow throughout your home.
Client Testimonials

REAL REVIEWS FROM REAL CLIENTS

4.9 Google Rating

Sarah Ostrowski
2 days ago
We needed an emergency appointment for one of our customers where we were waterproofing in their house and they had no water pressure. Noah came out within an hour and had everything fixed. He was professional and nice!
Kevin Mellett
2 days ago
Totally professional and knowledgeable very much appreciated how polite and thorough! Would recommend you get their package plan for all plumbing and HVAC services!
John Day
2 days ago
Tech was great, will never use company again. GET OTHER PRICES dont get screwed
Effie Gentry
2 days ago
Joe was professional, efficient and had my sink drain unblocked very quickly with respect to my home. Staton always has knowledgeable and friendly technicians which is why I continue to use their services.
Lois Brouillette
2 days ago
Steven is a keeper! He diagnosed the problem with our toilet and recommended replacing it. We ordered a new one and Steven came back the day after delivery to install it. Steven is hardworking, knowledgeable, and kind. We highly recommend him.
Donte
2 days ago
Absolutely amazing!!! I called four different Companies and out of them all they were the first ones to show up. They were able to diagnose and fix my issue in under 30 minutes. Thank you guys so much. We will definitely be using you in the future.
Gary W.
3 days ago
Robert Moyer and Logan were amazing! They cleaned up and handled my plumbing repairs like a professional.
Steve Arnold
3 days ago
Josh went out of his way to evaluate and offer options to solve my number of plumbing issues. Thorough, detailed, polite and
Very thorough and did not pressure to make any particular decision.
Both sinks are now in running order. And the hose bibs are in great shape now!
Job well done!
charlie mahone
3 days ago
Excellent service and very fast!
Garrett Dudock
5 days ago
Sam was great!