Pasadena Backup Sump Pump

Had a high water bill and Staton came out the very next day and diagnosed a water main failure. Big job but it was done quickly and professionally. Many thanks.

UPDATE 12/12/25 - Rodney P. just finished installing a new humidifier for us. I can't say enough about how efficient, professional and personable he is. The end product/result was very clean and professional. We can already feel the difference with how comfortable the indoor air feels. We are very grateful for Rodney and the entire Staton team for all that they do and have done for us over the years. Highly recommend their services for long term success. Tim C. did an excellent job servicing our heat pumps in both a thorough and detailed manner. He had a very positive and friendly attitude. Furthermore he was honest about the performance and cleanliness of the equipment (which were both "excellent" - stemming from the original installation and regular servicing they have performed). Highly recommend Staton for their upfront communication about appointments (always on time, easy scheduling), high-quality services and top-notch technicians that seem to really like the company they work for and services they provide to customers. They are definitely not "salesmen" in nature (no upselling, only what is needed) and genuinely want to help keep your systems performing optimally.

Tim was great. Thoroughly explained what he inspected, and even made a quick fix to a doorknob.

Jason came out quickly and fixed our leak for us. It was a larger job than hoped. But it seems like he left us with a far better situation for our washer hookup than we had prior to the leak. He was courteous and professional and was accommodating kind with our nosy dog.

Joe did a great job! Very friendly, knowledgeable, and completed the work in a timely manner. All-around great experience with Staton!

Incredible communication. Very professional and trained technician. Respectful of our home and property . Highly recommend!

Tim is great!

Josh was Super nice and professional. Great work!

We had a hot water leak and Station fixed our leak the very next morning. Robert and Alan were very friendly and knowledgeable. Robert explained all the work to be done and did an excellent job. Both were very courteous and always wore their shoe protectors when they came in the house. Great work!

Stivan did a great job, he really wanted to make sure I understood all the details and most importantly, he wasn’t ready to leave until he was sure I was satisfied.