Reviews

Joe was a pleasure to work with and we would be glad to use him and Staton Company services again. We trust that the issue is fully resolved now.

Extremely prompt and professional service on our HVAC system, which was greatly appreciated on such a hot day! Steve took the time to answer all our questions and fixed the problem on the spot. Would highly recommend him and the Staton team!

Mr Coateswas very helpful. He explained my options clearly. I have never had bad service from this company.

I had a leak in my kitchen faucet. My neighbor referred my to W.L. Staton. What a great recommendation. My guy arrived a bit early, I love that. He was nice, pleasant, easy to speak with. He was able to find AND fix the leak in no time. I'm sure I have found a new plumber. Stephen Stuart gave me a fair deal, a square deal.

Steve is a talented and very smart hvac tech. When you tell him what's been going on,he knows exactly what the problem is. Goes to work and fixes the problem without having to call back and say it's not working again. I request Steve every time. Thanks Steve 😊

We’ve been customers of Stanton for a few years now and appreciate their efforts everytime they come out. Met Joe Fanning today for the first time, he came to support us with a plumbing issue. Did a great job explaining what he was going to do and followed through and did the job right. Thanks for coming over on a summer Friday afternoon to help us out!

Saton showed up to make repairs the same day I called. Their services and materials were top notch, and the technician explained everything beforehand.

Great experience as usual, Vince did a really good job.

Mike did a great job. Professional crew and they gave a detailed breakdown of the work required to address the issues that were found.

The service and communication were great! They walked me through all the details and did a nice clean job.

The gentlemen were excellent! I will recommend your company. Dylan is amazing, friendly, courteous and good with my dogs! Highly recommend .

Brandon, was as usual spectacular. Brandon, has been to our home previously. He is super smart and really knowledgeable about his craft. You are very lucky to employ someone as competent. 3 cheers for Brandon

Mike and Gabe were extremely timely and efficient. They did an excellent job with very little disruption.

Jeff and Staton were great. Both the front office and Jeff worked well to schedule us quickly when our water heater was leaking. Jeff arrived on time, assessed the situation, explained all our options...and helped us select the replacement strategy that worked best. He also ensured adjacent items were in good shape. Would highly recommend Jeff & Staton to anyone!

Robert provided outstanding service!. The repair was beautifully done and he even helped us troubleshoot a separate leak with our clothes washer.

Josh did an excellent job he was thorough and knowledgeable. He explained everything that he was doing and did a fantastic job cleaning up when he was done.

I recently had some work done by Staton at my home and I couldn't be happier with the service. They took their time to ensure the job was done properly- no shortcuts, no rushing. The plumbers explained the work and showed me everything that was done once the job was complete. After the work was finished they clean up and left no mess behind. Thanks for excellent service.

I was kept updated and he explained the issue. All work done was excellent. I would recommend them. Will be using them again.

Ja’Ron was wonderful! He has been to our house twice and is so helpful and always fixes our issues quickly and efficiently. Definitley will be asking for Ja’Ron again!

Tony and Jorge were very thorough and professional. Explained everything and answered all my questions.

This is the second time Mike and Gabriel have provided service to us, and they exemplify competence and professionalism. They explain what needs to be done and why, they offer alternatives at different prices, they always leave the work area cleaner than it was when they arrived, and they are both cautious and respectful of our needs. A great team I would recommend to anyone.

Andrew from Staton did a great job assessing the problems with ductwork in a house we bought. They were quick to schedule and really explained things well.

My AC units were not working. I have a contract with Staton. They came out that very afternoon and fixed the problem. Well done!!! The bad news is that the repair guy listed all of these other things that needed to be repaired/ replaced. The beauty of home ownership!

Jake was phenomenal! Very professional, knowledgeable, courteous, respectful and sensitive to me during a very stressful time. I would recommend him to anyone and will request him for any future plumbing needs. Thanks Jake!

Joe provided exceptional service and resolved our plumbing issue in a timely manner! He discussed options on how to address issue and kept us informed throughout! Definitely will use Staton again for any future needs.

Steve was very professional and got our issue corrected efficiently!

Tim was a great technician! He explained everything to me in a way I could understand, which I really appreciate. He wore shoe covers, which shows additional consideration. To top it off, he was friendly and professional. I highly recommend Staton.

10/10 service—will do business with them again. Aaron showed up and showed out with exceptional customer service. I woke up to no A/C and Staton was able to assist same day. From my call to them in the morning through the service provided by Aaron, Staton provided amazing customer service and pricing was extremely fair. Thanks again Aaron and Staton!

Grace from Staton was wonderful! Professional, thorough and explained everything. Highly recommend her!

Great service- they came out next day and solve the problem easily. The tech was personable and made sure everything was working before he left.

Once again, Staton delivered and saves the day. I cannot say enough, good things…. One good experience after another. Every technician who has provided service to me has been reliable, quick but efficient and never tries to sell me on something I don’t really need. Aaron Simon, the technician who “saved the day” today, certainly was in keeping with the Staton excellence!!!

Alex was very thorough and professional. Explained everything and answered all my questions.

We had an AMAZING experience with Robert and Alan. They were extremely professional, knowledgeable, and kind. We will be using Staton in the future and always requesting Robert! We’re not from here & Robert is probably one of the kindest people we’ve met in Maryland!

Very thorough assessment, presentation of options and execution of the repair. Robert Moyer and Staton plumbing provided excellent service once again. My go-to plumber!!!

Tim was great!

Excellent work Andrew did a perfect job giving great advice and attending to the task at hand resolving the issue with professionalism and getting things completed far ahead of expectations

Luke arrived on time for the scheduled Plumbing maintenance inspection. He went down the checklist, thoroughly explained all current conditions & items in need of repair. Luke was polite, professional & eager to assist.

Andrew was very friendly and informative, and provided us a thorough servicing of the unit = 100% satisfied!

Plumber, Joe, did excellent work for us. Good communicator describing his findings and needed fixes. Organized and efficient. Great clean up and appearance details.

Andrew was very knowledgeable and found a leak very quickly. Fixed it and on his way in pretty short order:)

Quick response time, fast and accurate service. Andrew was funny, professional, helpful, and proficient. 9/10 would recommend.

All the technicians were friendly, polite and knowledgeable. Very good experience. They cleaned everything up before they left.

My Tech Tim was on time and was very professional. He completed the inspection and tasks quick and efficiently as well as had the report and images ready to explain to me once he was done. It was a very well executed maintenance and inspection. Much appreciated for a working week when time is of the essence. Will keep our contract and Will use again for sure.

Tim came out to do my semiannual hvac service. He was prompt, friendly and very Informative. He thoroughly went over the Inside and outside units and gave helpful tips and recommendations to keep the unit functioning optimally.

Chris Gratton was really on top of everything and went beyond to help me find specialists to help finalize my repairs. I will use them again and trust their judgement for any advanced work

Absolutely the best service I received by an HVAC company. The Tech Dylan Bauer was timely, professional and a true master of his craft. Not only did Dylan possess a deep knowledge and expertise of HVAC systems but he had the ability to break everything down so a novice could understand it with out sounding condescending. I would want Dylan everytime I need service.

Andrew Klein who was the tech that came out was very fast, but also very thorough in educating me and also very professional. He was great!

Joe and his associates did a great and very timely job repairing our water pump line to the house. Thanks for the great work!

Addressesd concerns and came up with a possible and affordable solution

Great customer service and very responsive to schedule needs and questions. Arrived within three hours of my call and discussed options prior to doing the work. Strongly recommend!

I had Joe come out today because of a clog in my sink. He showed up and performed his work with courtesy and professionalism. He made short work of the clog, and pointed out some areas that I may need to be wary of in the future. This was the first experience with Staton and he made it a good one. Would easily recommend them and will continue to use them in the future.

Vince and his assistant at Staton were friendly, knowledgeable, they explained and demonstrated everything well, and did an outstanding job getting our water heater replaced with minimal downtime. The entire Staton process and team was easy and helpful from scheduling to the notifications when your technician is arriving. Thanks.

Definitely recommend Staton. Very thorough and professional.

Quick response! Thank you!

Just bought a new house and I started smelling a not so fresh smell, and also a dripping sound in the wall return vents. Immediately I became concerned with possible mold in the ductwork. Called Staton and they sent out Steve the next day. He was thorough and explained everything. He checked for mold, cleaned the coils and sprayed something that immediately made the air throughout the house smell fresher. He also checked the outside vents and our second system. I feel better knowing it’s been checked out. I learned a few things about our HVAC system and overall I’m very happy. Thanks Steve!!

Plumber, Joe, did excellent work for us. Good communicator describing his findings and needed fixes. Organized and efficient. Great clean up and appearance details.

He was knowledgeable, professional and courteous. I think the company’s prices were a lot more than I was expecting the services to cost.

Our technician, Alex, was kind, professional and an excellent communicator. While the replacement of an HVAC system is never desired, he did give us peace of mind during the initial troubleshooting of old system. Thank you!!

Lady who answered phone was very courteous and professional. Andrew was also professional courteous and knowledgeable. Diagnosed problem quickly and discussed my options. Both employees should be commended and are tremendous assets to your business. Will use your company for any future issues as well as highly recommend your company. Thanks and well done.

Excellent service from all employees. The technician Brandon Hemp was exemplary. He took time to explain what was needed & was able to answer all questions. He cleaned up after every task.

Joe was explanatory and thorough. He was kind and professional. Would definitely recommend!

We had a fantastic experience with this company, especially thanks to Ja’Ron Coates. He was incredibly professional, knowledgeable, and efficient. He quickly identified the issue with our AC and resolved it on the spot. Ja’Ron also took the time to answer all of our questions thoroughly and made sure we understood the situation. Highly recommend their service, especially if you get Ja’Ron!

Steve did a great job explaining what he was investigating and then repairing. Staton was able to fit me in same day. I would request Steve going forward!

We had a new hot water heater tank installed. Dealing with Anthony was easy. He was professional and explained everything before the work was done.

I called, Joe came, Joe saw, Joe conquered, Joe Left. Great customer service, effecient high quality work.

Staton shines again! Tim performed the annual AC check, provided detailed photos of the air handler and explained in detail the condition of the unit. This company has consistently provided great service to my home's HVAC, reverse osmosis system & plumbing

AC went out around 10am this morning and had a tech on site within a few hours and got it back up and running. He even fixed my nagging wife! Thanks guys

Joe from Staton Plumbing is an absolute five-star professional! Not only did he fix our sewer issue with expert precision and speed, but his respectful demeanor and integrity truly stood out. He communicated every step clearly, left the work area spotless, and went above and beyond to make sure everything was done right the first time. Good company.

The guys were great knowledgeable and efficient.

Robert was amazing. He was prompt, professional, and friendly. I would highly recommend Staton.

Jackie was very respectful, nice hard working. Also left the place clean. Thank you for all your hard work!

My experience as always great ! Tech came the day of repair. Joe was great he knew exactly what the issue was with my toilet. Thank you Staton for all you do !

Great service. Highly recommended.

Our A/C quit cooling on a Sunday afternoon in the middle of an exceptionally high and long heat wave, even by Maryland standards. I called Monday morning. They were able to send someone out & fix our system by 1:30pm the same day. Steve was personable, pleasant, and patient in explaining all of the options to me, and he worked quickly. Thank you, Steve!

My tech Andrew was great. I was not able to be at the house so I had someone else let him in. He took care as he did his assessment not to track mud and dirt into the house. After his assessment he walked me through everything and clearly explained what had to be done now to get the AC system back up and running and what could be scheduled for a future service call. This helped me balance my immediate out of pocket expenses. Andrew then kept me informed and tested the system before he left. He was very knowledgeable and did a fantastic job getting my system back up and running efficiently.

Justin and Tito from Statin did a wonderful job installing 2 new AC units. Justin set up and explain the smart thermostat clearly and everything works great!

Great Job! Thank You Andrew!

Joe was fast and explained things very well. He was very patient when answering all my questions.

Great service.

Steve was great!!! Fixed the problem, articulated what else needed to be done. Very knowledgeable. Glad to be a part of the Staton family!

As a property mgr. having issues addressed quickly is a must- especially when it comes to water leaks. Scotty, who schedules appointments was able to overcome the tenants limited availability, without the need to reschedule. Master Plumber Jeff’s experience prevented the need to cut open walls/ ceilings in determining the source of water leak- saving the property owner money, the tenants a mess to deal with, and saving me- headaches:) Thank you Staton Heating, Cooling, and Plumbing, your knowledgeable and professional team surpassed my expectations!!!

Our AC compressor quit on us in the middle of the night with a 90+ degree day coming. Called Staton at 7:30am on a Saturday and they had someone at our house by 10:30 for only a standard service call charge. Professional, helpful and affordable. Had us back online in no time. 5 stars all the way!

Grace, Jeff, Allen and Scott were amazing. We had an issue with our hot water heater and well pump. I can’t say enough about how quickly Staton responded, the care they took in the work they did, and their customer service. We have used other big companies in the area and they don’t compare to Staton. They have a customer for life now. Too bad they don’t do electric bc then they could handle all of the maintenance in the house.

⭐⭐⭐⭐⭐ 5 Stars – Professional and Courteous Service from Chris! Even though Chris wasn’t able to complete the job because we didn’t have the right parts, I was still incredibly impressed with his professionalism and attitude. He arrived on time, thoroughly assessed the situation, and clearly explained what was needed without any pressure. Chris was honest, respectful, and genuinely helpful — qualities that can be hard to find. It’s clear he takes pride in his work and truly cares about his customers. I would highly recommend him if you’re looking for a trustworthy and knowledgeable plumber! We will definitely be requesting him for future projects.

Stephen was awesome, very polite, professional and he did a fantastic job. Stephen and Staton are welcome in our home anytime. Love the new wrap on your vans!

Rodney and Will with the Staton team were great. Install went smooth and quickly. Walked us through the new system and answered every question we had. Very professional and helpful, thank you!

Was a bit pricey, but Matt was excellent. Couldn’t have done a better job. I would recommend him to anyone. I will use Staton and Matt for all my plumbing issues. Thank you, Matt! Stop waiting! Use Staton!

Rodney. And all the Staton technicians are exceptional. Not only do they get the job done timely and correctly, They are obviously well trained in great customer service

Vince did a fantastic job. Thank you for your prompt service.

Addressesd concerns and came up with a possible and affordable solution

Tim Chin did an amazing thorough check of our HVAC, thanks Tim and Stanton

I want to thank Staton for assigning Grace Barry to do the service at My Mom's Evelyn Souffront home. We can't begging to express our thanks for her dedication attention to detail her work ethics and her incredible personality. Grace did and amazing job , our goal was for my mom to be happy and satisfied and that she was. Evelyn wants Gracie to know that she is very thankful for her service from the first visit to the day of the service was completed. I want you guys to know that you have a Gem on Gracie she is all that and more. Knowledge, manners , disposition cleanliness and a beautiful attitude . You guys have us as customers and you can count on us recommending your company to our friends and neighbors. Thank you Gracie thank you Scott ( you made the process with the management company easier with your prompt assistance and constant communication) thank you Staton for a great service. Sincerely Rosa Torres & Evelyn Souffront .

Rodney and William are highly efficient and bright technicians. I appreciated their work.

According to my wife and mother in law Grace did outstanding work… true professional

Robert did a phenomenal job re: plumbing repairs! He's very knowledgeable and kept us informed throughout the process, and addressed our questions. Wonderful experience!

I worked with Chris Gatton. Chris went above and beyond looking at my initial concerns and ended up finding the solution quickly. Chris was extremely professional and not pushy on what services he recommended (which was more than I initially thought). I ended up signing up for a yearly membership because of his due diligence

Great , wonderful experience they are efficient, professional. I love That I got A text and picture of the technician which kept me feeling safe in knowing who is coming to the house

Ja’Ron did an amazing job! He was very professional and efficient at diagnosing our A/C issue. Thanks Staton.

Rodney and William went above and beyond to get my AC replaced . They explained everything and were very thorough

Great Job! Thank You Andrew!

Very pleased with Staton Heating,Cooling and plumbing

We called for service and they were able to come out that very same day. James was our technician. He was very professional and friendly. I would highly recommend this company

Excellent, Excellent, Excellent!!! Took care of everything and cleaned up well after. Showed me a picture of the problem and fixed it. Highly recommend them!

Aaron did the best job for me today very good work and fast I will always call him for work thank you for being so professional

Timely responses, phone and arrivals. Provides efficient and effective service. Communicates clearly, describing repairs needed and solutions even… I can understand. Am considering HVAC replacement for above service reasons. Update: company chosen, HVAC installed a week ago, and well done. Extreme care was given to protecting surfaces, walls, flooring, in relatively small condo. In addition, Rodney fixed a very old I’ll fitting bifold door removed for installment. Enjoying a much more energy efficient system. Today Staton,”no waitin” was needed again to replace my master bath toilet. Sent Chris Gatton, plumber extraordinaire. He offered to check other plumbing concerns, found one problematic, and included in estimates He chose the appropriate fixtures, first asking for my input and approval; his esthetic advice was spot on. Chris exemplified service excellence, with his ability to communicate that a job is only well done when the company’s goal of achieving customer satisfaction is achieved. It was.

Wonderful service start to finish. Same day weekend appointment. Chris, my technician, was knowledgeable, gave great advice, was careful and respectful of my property, and went above and beyond by taking the broken stove to the garage. Thank you!

Frank was the consummate professional. He diagnosed the problem and solved two water issues- a clogged double kitchen sink and a overflow pipe. Great job, left the home clean and provided a good education on future preventative care to diminish further clogs. Highly recommend Frank and WL Staton.

My technician Aaron Simon came even earlier than the scheduled time. He explained all issues very well. He was very polite. I would definitely recommend this company to others.

Brandon was great, very friendly and knowledgeable, and was able to replace our water heater same-day. Also fixed a piping issue that he found, everything works great!

Aaron did the best job for me today very good work and fast I will always call him for work thank you for being so professional

The technician (Tim) was pleasant and very knowledgeable. He did a thorough job, addressed all my questions, and communicated a lot of useful information. I felt that he was being very honest with me, which I appreciate.

Steve did a great job recovering from a power outage/spike. And sold all the value add 😊

I would like to say that everyone we dealt with, from Lauren who answered the phone and helped with scheduling, to the technicians Steve, Timothy, Jesse and Rodney, were very knowledgeable and professional. We are very pleased to have found W.L.Staton and look forward to many years of cooperation. We highly recommend everyone use this company. Thank you very much to everyone who installed our new unit I would give to Andrew Klein the technician from W.L.Staton ten stars if it was possible. He is definitely one of the best in his professional field. Thank you Andrew for taking care of us.

I had a great experience with the professionals that worked on my sump pump installation. Robert and his team explain to me how the installation would go, what issues there may be, but more importantly, what benefits I would have. Great customer experience I recommend!!

Mike Leedy as so helpful, communicative, and clean

JT worked really hard to get our plumbing issue fixed. It was not easy but he "gotten done"

When Joe arrived I told him we were asking him to do an impossible job. I asked him to clean an outside drain that I thought had a 90° turn in route to an indoor sump pump. He investigated and found that there was a hidden trap that prevented the turn. So he was able to fix my problem. He also checked the performance of my 25-year-old sump pump and recommended replacement which we approved. I believe that his work prevented major flood damage in my basement and having to get new carpet. I signed up for the annual Staton maintenance plan and I will request Joe in the future for my service if he is available.

Chris came to our home to provide an estimate for a new toilet installation and a rebuild. From the moment he arrived, he was courteous, professional, and clearly knowledgeable. He took the time to explain our options thoroughly and answered all of our questions without rushing. We appreciated his honest advice and the care he took in assessing the job. Based on this first impression, we feel confident in moving forward and would definitely recommend him to others looking for reliable plumbing service.

Matt did an outstanding job with diagnosing the issue with our tankless water heater and ultimately replacing the unit. I had complete confidence in his knowledge and skills. It was a long job and he was committed to it from beginning to end. I highly recommend this company.

Great company with friendly and helpful technicians. Took pictures of all their work to show you status of system. Can't recommend them enough!

Chris is a super professional and very genuine. He made sure to thoroughly explain the options and kept me informed during the process of any hiccups he encountered.

Very efficient operation - from the first call to the actual service. Shawn was on time, explained what needed to be repaired and made the repair quickly. I would highly recommend.

Tim Chin was wonderful at servicing my air conditioning unit. I highly recommend him to anyone service.

Friendly, personable and very knowledgeable about the HVAC servicing. He was very professional about informing me of all the options so that I could make the best decisions. Great experience!

I called for a snake that broke off and was stuck in a sink drain. Between the call and this morning I discovered t hat sewage backed up the toilet on the ground floor. Your teck was able to get the snake out. He did an inspection of the backup in the basement. He determined that he would have to snake out the sewer line via the toilet. He was unable to get past a blocked section at about 30 feet out. He's sending a camera man to determine the location of the blockage. We are arranging for our paperwork for the insurance. Do you have leads in the event that. Our insurance has particulars.

Steve answered our call for emergency repairs when our AC stopped working at the peak of a brutal July heat wave. He was on time, very professional, and knowledgeable. He answered all our questions and gave us good suggestions for maintaining our unit in the future. Definitely recommend.

Steve is terrific! He is very professional and explains everything he does. He is very thorough and knowledgeable! He serviced my mini splits.

Mike Leedy went above and beyond to fix our sump pump on short notice!

The technician did an amazing job quickly, diagnosing the problem with our air conditioning unit and was able to get everything fixed and get us rolling within the hour. Quick service quick turnaround time would definitely hire again.

my technician was very professional, assess the situation, accurately, and solve our problem

Great Service, fast, responsive and professional. Tony, Steve and Trey did a great job today. It was a pleasure to do business with Staton and will continue to use them. Highly recommended.

Frank and Allan were awesome! They worked quickly, efficiently and kept the work area clean during the entire project. The company sent them over in less than 24 hours of my initial call and offered a fair price. Both men were very personable and courteous. I’d have them work in my home anytime. Thanks WL Staton and team for an excellent job!

He is a true professional in his trade extremely humble will definitely recommend him for any Services in the future. He has a lot of knowledge and experience. Down to earth, I would’ve given 10 stars.

Great service Tim was respectful and efficient 👍🏼

Frank was very professional and was able install a new sink and faucet for me. Im very happy with the results.

had an air handler issue where it was leaking condensation all over the basement floor and Station had their technician Andrew K. out within 24 hours to diagnose and complete a repair. have been using Station the past 4 years for all my home related HVAC needs. they’re scheduling, pricing, and techs are always top notch, professional, and transparent. am very pleased with the service, thank you!

Stephen Stuart was really nice and easy to talk too. He walked around with me so I could show him all the things that I needed help with. He even spotted a leak that I hadn’t seen. He was able to get all the repairs done same day and that was wonderful.

Excellent communication and dedication from the entire team!

Excellent work, thorough and professional. Totally satisfied with the job.

Andrew arrived early which was great. Great service very prompt and all working well. Thank you

Very patient & took the time to answer all my questions. Very satisfied with Tim

Joe was a great help and explained what I needed to know to fix the problem.

Luke was awesome! Not only did he find the problem and deliver a reasonable estimate, he let us know it was doable to complete same day. With having our copper pipes the way they are and the amount of work needing to be done we knew it wouldn't be cheap. However, the investment would be worth it. Luke was polite, personable, professional, and inclusive. He not only explained the issue, he showed it to me and walked me through what happened.

Tim kept me informed of what he was doing and made recommendations of what he thought I should do in the near future.

Highly professional expert plumbers. Great customer service.

Super Service!!! 🙏🏽🙏🏽🙏🏽 Great Job!! 👍🏽 😊 Very Courteous, Knowledgeable, Patient & Professional!! ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

The entire Staton team was refreshing to do business with from sales, installation and quality of work they performed. I believe in this company in fact, I called them back to evaluate, purchased and installed a water heater that was going out as well much to my surprise.

Did a great job but expensive. I needed a kitchen faucet removed and a new one that I had purchased installed. The job took just over 45 minutes and I was charged $481.00. That works out to over $500 per hour. Like I said EXPENSIVE.

Andrew was very professional and thorough. He went over everything that was being done,gave me suggestions and on his recommendation I had a surge protector installed while he was here. Awesome service and staff !

As usual Staton was on point. Robert Moyer came by to address one small issue left over from the HVAC install from a month ago - a duct disconnected from a register. He addressed the issue promptly and professionally.

Grace was such a delight. She explained all the repair options. She worked quickly and made certain we were pleased with her work. She did an excellent job, highly recommend.

Last night I had an upstairs kitchen sink that I couldn't unclog, causing standing water in a basement sink and threatening to overflow if the upstairs kitchen sink was used. This morning I booked online an appointment with Staton. As soon as their office opened, they contacted me and by 9:45 this morning, my problem had been solved! Joe Fanning is an absolute pro! He quickly diagnosed the location of the clog, explained how it would be resolved, and gave a very reasonable price before beginning work. Knowledgeable, proficient, courteous...exactly what you expect from experienced professionals. I will definitely use Staton and hopefully Joe for any future plumbing needs. An excellent company! UPDATE: I contracted again with Staton to install a frost-free water line running through our garage & outside. I was tired of dragging my hose across the backyard! And once again, Staton and Joe Fanning did not disappoint. Very fair estimate, excellent service and beautifully completed work. Needless to say, Staton and Joe are the only plumbers I will ever use. A great company!!

As far as I am concerned, our technician Andrew walks on water. The first HVAC company that was here told us that our system was running fine. They had no explanation for the huge KW consumption on our electric bill with the temps avg 65. They also ignored the difference in run time between our two zones. Andrew cane and checked out the system and on the surface things also looked fine. But Andrew listened to what we were experiencing and looked deeper. He found that our electric heat was running when the AC was on. Mother board needed replacing. We had been struggling with this problem and extremely high electric bills for more than a month. I can’t express how relieved I felt when I asked, “Are you 100% certain about this” and Andrew smiled and responded, “I am 1000% certain!”

Frank was the best plumber I’ve ever met, which is saying something because I have owned several different homes. He was professional, very knowledgeable, and nice! He identified the problem quickly, knew exactly what to do, and form the work well. I know that My house is in good hands with him.

Awesome guy

Joe was fast and professional. I do not worry about my plumbing. I pay a little extra, but I know it's done right which means long term quality.

Jeff was professional and reassuring with the knowledge he shared and the work he performed. We feel confident that he did his best work.

Steve was fantastic! Very friendly and informative, highly recommend him and company. Professional and clear communicators, will use again!

My second experience with Staton service and another outstanding result. Their tech Ja'Ron arrived as scheduled, quickly identified the problem, and explained in advance what the cost would be. Once I gave the go-ahead he had the AC back up and working - this during the recent heat wave - within 30 minutes. I could not be happier with the service that Staton - and Ja'Ron - provided.

Great Service On time and had everything i wanted fixed and maintained in a timely manner.

Tim did a great job. Kept me informed as to what he was doing. Also took time to explain my system to me. Highly recommend.

Luke was polite, on time and completed the work to my satisfaction. I would use Staton again.

On time, Patient getting in, kept me updated and repaired properly.

We have a Fujitsu mini split. For some reason a lot of HVAC companies won’t work on it. This is the third company in the last five years and I think we found the holy Grail. Our service tech TJ was absolutely fantastic. Not only did he fix it better than anyone has ever fixed it before, and when I say fix it, I mean actually got the temperature down to where it was blowing air that was 50 some degrees. The last two companies we used could never get it to blow below 68°. He explained to me everything he was doing. He suggested some inexpensive, but efficient possible fixes that none of the other companies suggested. And I have found my new HVAC company. I’m gonna join their monthly Service plan for $20 a month. I wish I would’ve called these guys sooner. Highly recommend!!!

Great service. Honest, quick, and efficient. Frank was the man!

Joe Fanning is an exceptional technician who has the proper work attitude while being aligned with the requirements of respectful customer service.

Tony, Antonio, and Tyler did a great job on my HVAC system replacement and installation. They were prompt, professional, courteous, and kept me well informed throughout the process. I will certainly use W.L. Staton for my HVAC needs in the future and make referrals to family and friends.

Great service on a Sunday afternoon, 98 degrees, and a blown up well system!! Joe Breig … started at 2 pm, worked until 8 pm, Got supply house to open up on a Sunday , got All required tank and pump, etc… and installed!! Stellar service !! Thank you so much!!

Did a great job but expensive.

We woke up this morning to no air. In a 10 minute phone call Amanda had us set up with an 8-12 tech arrival time! We received a call at 9 that our tech Andrew was on the way and he arrived in 30 mins as promised. He was super nice and within 15 mins of him being here our A/C was fixed!!! I cannot say enough about this company! From the initial phone call to our A/C being fixed was two hours total!!

Highly recommend! The scheduling team was pleasant and prompt. Our technician, Stephen Stuart, was awesome and got us up and running in no time.

Andrew was very knowable and was able to address multiple issues he found at a reasonable price.

Tim Chin was the best! A total professional and very knowledgeable. He was prompt and efficient. Tim did a great job checking my HVAC system. I would highly recommend Tim. Thanks again.

We just started using Staton about a month ago and they have been out 3 times already. I have been super impressed with each appointment from the scheduling of it to the professional service provided and follow up. We are part of their comfort care program and it’s a great deal. I highly recommend Staton for your HVAC and plumbing needs.

We called W. L. Staton on a Sunday and they sent Roland Peer to us the same day, actually within 30 minutes. Roland was top notch, solved the three issues we had and provided good advice on other plumbing issues. We will definitely ask for him the next time we need a plumber. A 5 star service call! We will be recommending W. L. Staton to all of our friends for good plumbers and excellent customer service.

Stephen was right on time and very polite and professional. You could really tell he liked doing his job. He represented Staton in good fashion. Nice work Stephen. Thanks, Jim Becker

Excellent work by Jeff; thorough explanations; very pleased.

Right on time, the guy’s Stephen and Trey were very informative and did a great job. Provided explanations of what they were doing and pictures and explaining the service provided. I recommend this company,

The service and communication were great! They walked me through all the details and did a nice clean job.

Stephan did a great job. He installed a whole-house filter and fixed a toilet seal. He was knowledgeable, attentive, and made sure to clean up thoroughly afterward. I really appreciated his clear explanation of how the pipes and valves work, and why certain ones needed to be closed to complete the job. I've had two projects completed by him so far, and I’m very pleased with the work.

Our AC blew out at the start of a three day heat advisory warning. Staton was out and had our heating/cooling system switched out and running within 24 hours! All the staff members we spoke with were super kind and patient which really helped. We are so grateful! And for reference we called two other companies and neither were willing or able to get a new system in so quickly.

Jarrell did a great job! He was extremely professional and helpful! Could not be happier with the work he did today!

Brandon was very professional and thorough. He went over everything that was being done,gave me suggestions on what to keep an eye on and did an exceptional walk through the inside and outside of our house. So like the ad says " Stop Waitin ' Call Staton! Great service and technician !

Justin did an OUTSTANDING job! He performed this installation in 100 degree heat under difficult conditions. He deserves an award for exemplary service!!!

Vince did a great job. He was at the house within a couple of hours from my service call. Greatly appreciated!

Incredible same-day emergency service, technician was very responsive and quickly identify the problem and explain everything to me. Fix the problem and couldn't have been more professional!

Mike and Garbriel came out quickly after Staton was called. They assessed the problem, clearly explained what needed to be done, went out and got the necessary parts, returned quickly and then replaced my old water heater with a new one and a vent all in one day with time left to spare. They left the place so clean that you wouldn't have even known that they were ever there if it weren't for the new water heater and vent. Thanks for a job well done!

Joe and Allen were amazing. They patiently diagnosed and explained the problem with my sump pump and were thorough as they discussed options for a solution. They did efficient work and provided even offered to come back to the house to address any concerns (Allen even offered to come back on Sunday’s, if needed). I received outstanding customer service from the initial call to through the completion of service. I’m very pleased and feel valued as a customer. Thank you.

Great service.

If I had to rate the service today from Joe of Staton Plumbing, it would 100. He was knowledgeable, professional, prompt and polite. I had surfed the net for a company, I hit the jackpot with Staton Plumbing , Joe diagnosed my issues quickly and honestly. and didn’t try to add to the bill. I would recommend this company to anyone looking for a plumber.

Excellent service and friendly reps! Good dudes! Effective and fixed my issue

Quick response, good work and kept informed throughout.

Outstanding service by Aaron! You wont be disappointed with calling Staton. Just great people, no run around and decent pricing. Aaron you're the best tysm!

Really appreciated all the time and energy that technician, Tim Chin, put in on our HVAC system today. He explained everything needed immediately and/or in the near future, using comparison photos to help me see and understand. He did an especially careful job cleaning our evaporator coil. Tim was kind, professional, and knowledgeable. I decided to purchase the membership as a result.

Frank Morgan was amazing! And we appreciated so much him fixing the problem and staying so late to do it. It was getting stressful and other places left us “hanging” after we adjusted our work schedules to be home. We will definitely be pursuing their home plan, and Frank is a fantastic Brand Ambassador.

JT was very very professional and took care of my problem quickly and efficiently. Thank you so much to the whole Staton team.

WL STATON is always very professional and efficient! Joe and his colleague were wonderful and helping figure out a an ongoing plumbing issue.

Great Job! Thank You Vince!

Joe did an outstanding job!!