Reviews

I called for a snake that broke off and was stuck in a sink drain. Between the call and this morning I discovered t hat sewage backed up the toilet on the ground floor. Your teck was able to get the snake out. He did an inspection of the backup in the basement. He determined that he would have to snake out the sewer line via the toilet. He was unable to get past a blocked section at about 30 feet out. He's sending a camera man to determine the location of the blockage. We are arranging for our paperwork for the insurance. Do you have leads in the event that. Our insurance has particulars.

Steve answered our call for emergency repairs when our AC stopped working at the peak of a brutal July heat wave. He was on time, very professional, and knowledgeable. He answered all our questions and gave us good suggestions for maintaining our unit in the future. Definitely recommend.

Steve is terrific! He is very professional and explains everything he does. He is very thorough and knowledgeable! He serviced my mini splits.

Mike Leedy went above and beyond to fix our sump pump on short notice!

The technician did an amazing job quickly, diagnosing the problem with our air conditioning unit and was able to get everything fixed and get us rolling within the hour. Quick service quick turnaround time would definitely hire again.

my technician was very professional, assess the situation, accurately, and solve our problem

Great Service, fast, responsive and professional. Tony, Steve and Trey did a great job today. It was a pleasure to do business with Staton and will continue to use them. Highly recommended.

Frank and Allan were awesome! They worked quickly, efficiently and kept the work area clean during the entire project. The company sent them over in less than 24 hours of my initial call and offered a fair price. Both men were very personable and courteous. I’d have them work in my home anytime. Thanks WL Staton and team for an excellent job!

He is a true professional in his trade extremely humble will definitely recommend him for any Services in the future. He has a lot of knowledge and experience. Down to earth, I would’ve given 10 stars.

Great service Tim was respectful and efficient 👍🏼

Frank was very professional and was able install a new sink and faucet for me. Im very happy with the results.

had an air handler issue where it was leaking condensation all over the basement floor and Station had their technician Andrew K. out within 24 hours to diagnose and complete a repair. have been using Station the past 4 years for all my home related HVAC needs. they’re scheduling, pricing, and techs are always top notch, professional, and transparent. am very pleased with the service, thank you!

Stephen Stuart was really nice and easy to talk too. He walked around with me so I could show him all the things that I needed help with. He even spotted a leak that I hadn’t seen. He was able to get all the repairs done same day and that was wonderful.

Excellent communication and dedication from the entire team!

Excellent work, thorough and professional. Totally satisfied with the job.

Andrew arrived early which was great. Great service very prompt and all working well. Thank you

Very patient & took the time to answer all my questions. Very satisfied with Tim

Joe was a great help and explained what I needed to know to fix the problem.

Luke was awesome! Not only did he find the problem and deliver a reasonable estimate, he let us know it was doable to complete same day. With having our copper pipes the way they are and the amount of work needing to be done we knew it wouldn't be cheap. However, the investment would be worth it. Luke was polite, personable, professional, and inclusive. He not only explained the issue, he showed it to me and walked me through what happened.

Tim kept me informed of what he was doing and made recommendations of what he thought I should do in the near future.

Highly professional expert plumbers. Great customer service.

Super Service!!! 🙏🏽🙏🏽🙏🏽 Great Job!! 👍🏽 😊 Very Courteous, Knowledgeable, Patient & Professional!! ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

The entire Staton team was refreshing to do business with from sales, installation and quality of work they performed. I believe in this company in fact, I called them back to evaluate, purchased and installed a water heater that was going out as well much to my surprise.

Did a great job but expensive. I needed a kitchen faucet removed and a new one that I had purchased installed. The job took just over 45 minutes and I was charged $481.00. That works out to over $500 per hour. Like I said EXPENSIVE.

Andrew was very professional and thorough. He went over everything that was being done,gave me suggestions and on his recommendation I had a surge protector installed while he was here. Awesome service and staff !

As usual Staton was on point. Robert Moyer came by to address one small issue left over from the HVAC install from a month ago - a duct disconnected from a register. He addressed the issue promptly and professionally.

Grace was such a delight. She explained all the repair options. She worked quickly and made certain we were pleased with her work. She did an excellent job, highly recommend.

Last night I had an upstairs kitchen sink that I couldn't unclog, causing standing water in a basement sink and threatening to overflow if the upstairs kitchen sink was used. This morning I booked online an appointment with Staton. As soon as their office opened, they contacted me and by 9:45 this morning, my problem had been solved! Joe Fanning is an absolute pro! He quickly diagnosed the location of the clog, explained how it would be resolved, and gave a very reasonable price before beginning work. Knowledgeable, proficient, courteous...exactly what you expect from experienced professionals. I will definitely use Staton and hopefully Joe for any future plumbing needs. An excellent company! UPDATE: I contracted again with Staton to install a frost-free water line running through our garage & outside. I was tired of dragging my hose across the backyard! And once again, Staton and Joe Fanning did not disappoint. Very fair estimate, excellent service and beautifully completed work. Needless to say, Staton and Joe are the only plumbers I will ever use. A great company!!

As far as I am concerned, our technician Andrew walks on water. The first HVAC company that was here told us that our system was running fine. They had no explanation for the huge KW consumption on our electric bill with the temps avg 65. They also ignored the difference in run time between our two zones. Andrew cane and checked out the system and on the surface things also looked fine. But Andrew listened to what we were experiencing and looked deeper. He found that our electric heat was running when the AC was on. Mother board needed replacing. We had been struggling with this problem and extremely high electric bills for more than a month. I can’t express how relieved I felt when I asked, “Are you 100% certain about this” and Andrew smiled and responded, “I am 1000% certain!”

Frank was the best plumber I’ve ever met, which is saying something because I have owned several different homes. He was professional, very knowledgeable, and nice! He identified the problem quickly, knew exactly what to do, and form the work well. I know that My house is in good hands with him.

Awesome guy

Joe was fast and professional. I do not worry about my plumbing. I pay a little extra, but I know it's done right which means long term quality.

Jeff was professional and reassuring with the knowledge he shared and the work he performed. We feel confident that he did his best work.

Steve was fantastic! Very friendly and informative, highly recommend him and company. Professional and clear communicators, will use again!

My second experience with Staton service and another outstanding result. Their tech Ja'Ron arrived as scheduled, quickly identified the problem, and explained in advance what the cost would be. Once I gave the go-ahead he had the AC back up and working - this during the recent heat wave - within 30 minutes. I could not be happier with the service that Staton - and Ja'Ron - provided.

Great Service On time and had everything i wanted fixed and maintained in a timely manner.

Tim did a great job. Kept me informed as to what he was doing. Also took time to explain my system to me. Highly recommend.

Luke was polite, on time and completed the work to my satisfaction. I would use Staton again.

On time, Patient getting in, kept me updated and repaired properly.

We have a Fujitsu mini split. For some reason a lot of HVAC companies won’t work on it. This is the third company in the last five years and I think we found the holy Grail. Our service tech TJ was absolutely fantastic. Not only did he fix it better than anyone has ever fixed it before, and when I say fix it, I mean actually got the temperature down to where it was blowing air that was 50 some degrees. The last two companies we used could never get it to blow below 68°. He explained to me everything he was doing. He suggested some inexpensive, but efficient possible fixes that none of the other companies suggested. And I have found my new HVAC company. I’m gonna join their monthly Service plan for $20 a month. I wish I would’ve called these guys sooner. Highly recommend!!!

Great service. Honest, quick, and efficient. Frank was the man!

Joe Fanning is an exceptional technician who has the proper work attitude while being aligned with the requirements of respectful customer service.

Tony, Antonio, and Tyler did a great job on my HVAC system replacement and installation. They were prompt, professional, courteous, and kept me well informed throughout the process. I will certainly use W.L. Staton for my HVAC needs in the future and make referrals to family and friends.

Great service on a Sunday afternoon, 98 degrees, and a blown up well system!! Joe Breig … started at 2 pm, worked until 8 pm, Got supply house to open up on a Sunday , got All required tank and pump, etc… and installed!! Stellar service !! Thank you so much!!

Did a great job but expensive.

We woke up this morning to no air. In a 10 minute phone call Amanda had us set up with an 8-12 tech arrival time! We received a call at 9 that our tech Andrew was on the way and he arrived in 30 mins as promised. He was super nice and within 15 mins of him being here our A/C was fixed!!! I cannot say enough about this company! From the initial phone call to our A/C being fixed was two hours total!!

Highly recommend! The scheduling team was pleasant and prompt. Our technician, Stephen Stuart, was awesome and got us up and running in no time.

Andrew was very knowable and was able to address multiple issues he found at a reasonable price.

Tim Chin was the best! A total professional and very knowledgeable. He was prompt and efficient. Tim did a great job checking my HVAC system. I would highly recommend Tim. Thanks again.

We just started using Staton about a month ago and they have been out 3 times already. I have been super impressed with each appointment from the scheduling of it to the professional service provided and follow up. We are part of their comfort care program and it’s a great deal. I highly recommend Staton for your HVAC and plumbing needs.

We called W. L. Staton on a Sunday and they sent Roland Peer to us the same day, actually within 30 minutes. Roland was top notch, solved the three issues we had and provided good advice on other plumbing issues. We will definitely ask for him the next time we need a plumber. A 5 star service call! We will be recommending W. L. Staton to all of our friends for good plumbers and excellent customer service.

Stephen was right on time and very polite and professional. You could really tell he liked doing his job. He represented Staton in good fashion. Nice work Stephen. Thanks, Jim Becker

Excellent work by Jeff; thorough explanations; very pleased.

Right on time, the guy’s Stephen and Trey were very informative and did a great job. Provided explanations of what they were doing and pictures and explaining the service provided. I recommend this company,

The service and communication were great! They walked me through all the details and did a nice clean job.

Stephan did a great job. He installed a whole-house filter and fixed a toilet seal. He was knowledgeable, attentive, and made sure to clean up thoroughly afterward. I really appreciated his clear explanation of how the pipes and valves work, and why certain ones needed to be closed to complete the job. I've had two projects completed by him so far, and I’m very pleased with the work.

Our AC blew out at the start of a three day heat advisory warning. Staton was out and had our heating/cooling system switched out and running within 24 hours! All the staff members we spoke with were super kind and patient which really helped. We are so grateful! And for reference we called two other companies and neither were willing or able to get a new system in so quickly.

Jarrell did a great job! He was extremely professional and helpful! Could not be happier with the work he did today!

Brandon was very professional and thorough. He went over everything that was being done,gave me suggestions on what to keep an eye on and did an exceptional walk through the inside and outside of our house. So like the ad says " Stop Waitin ' Call Staton! Great service and technician !

Justin did an OUTSTANDING job! He performed this installation in 100 degree heat under difficult conditions. He deserves an award for exemplary service!!!

Vince did a great job. He was at the house within a couple of hours from my service call. Greatly appreciated!

Incredible same-day emergency service, technician was very responsive and quickly identify the problem and explain everything to me. Fix the problem and couldn't have been more professional!

Mike and Garbriel came out quickly after Staton was called. They assessed the problem, clearly explained what needed to be done, went out and got the necessary parts, returned quickly and then replaced my old water heater with a new one and a vent all in one day with time left to spare. They left the place so clean that you wouldn't have even known that they were ever there if it weren't for the new water heater and vent. Thanks for a job well done!

Joe and Allen were amazing. They patiently diagnosed and explained the problem with my sump pump and were thorough as they discussed options for a solution. They did efficient work and provided even offered to come back to the house to address any concerns (Allen even offered to come back on Sunday’s, if needed). I received outstanding customer service from the initial call to through the completion of service. I’m very pleased and feel valued as a customer. Thank you.

Great service.

If I had to rate the service today from Joe of Staton Plumbing, it would 100. He was knowledgeable, professional, prompt and polite. I had surfed the net for a company, I hit the jackpot with Staton Plumbing , Joe diagnosed my issues quickly and honestly. and didn’t try to add to the bill. I would recommend this company to anyone looking for a plumber.

Excellent service and friendly reps! Good dudes! Effective and fixed my issue

Quick response, good work and kept informed throughout.

Outstanding service by Aaron! You wont be disappointed with calling Staton. Just great people, no run around and decent pricing. Aaron you're the best tysm!

Really appreciated all the time and energy that technician, Tim Chin, put in on our HVAC system today. He explained everything needed immediately and/or in the near future, using comparison photos to help me see and understand. He did an especially careful job cleaning our evaporator coil. Tim was kind, professional, and knowledgeable. I decided to purchase the membership as a result.

Frank Morgan was amazing! And we appreciated so much him fixing the problem and staying so late to do it. It was getting stressful and other places left us “hanging” after we adjusted our work schedules to be home. We will definitely be pursuing their home plan, and Frank is a fantastic Brand Ambassador.

JT was very very professional and took care of my problem quickly and efficiently. Thank you so much to the whole Staton team.

WL STATON is always very professional and efficient! Joe and his colleague were wonderful and helping figure out a an ongoing plumbing issue.

Great Job! Thank You Vince!

Joe did an outstanding job!!

Gracie was very professional and knowledgeable

Very polite and accommodating when we had a schedule issue. Quick fix. To the point.

Excellent work. Dylan was Honest and personable.

Luke was great. Super professional, skilled, and efficient. Staton is definitely the area leader in plumbing needs. You would be silly to go with anyone else.

Joe was so detailed oriented to every part of the job. What a huge difference from the last company we had before Staton. Every time we have an issue the job is handled so much better. I recommend Staton to all of our clients.

The technicians took the time to explain everything and answer all my questions. They were knowledgeable, pleasant and hardworking.

Grace was professional, on time, and had a high attention to detail. The work was great and the issue was fixed.

Staton was great to work with. We had two issues (shower leak and a failing sump pump). Shawn, our tech, was very professional and explained everything that he was going to do. He got us up and running again in very quick fashion and now everything works again!! Thank you, Shawn! And sorry you had to get a little wet!! We will be calling you again for future plumbing needs! Ben

I was looking for a plumber and my neighbor suggested Staton. She said she had a great experience with Staton fixing her A/C and said they do plumbing as well. I'm so glad I did. I had a great experience with Staton from the front desk to the plumbers. Everyone was very friendly, professional, and answered all of my questions. They went above their duties. The plumbers Mike and Gabe did a fantastic job on my plumming. I highly recommend Staton.

The representative of W.L. Staton, Dylan Bauer, was very professional and thorough. He spent time correctly diagnosing the problems and addressed them quickly. We were very happy with the service.

Jarrell came out for a pretty routine clogged drain, but he did a great job and was very friendly. Another great Staton plumber!

Great experience with Tim. Very thorough and informative.

Excellent service. Very professional, efficient, knowledgeable and kind. I highly recommend for your heating and AC needs.

Tim was excellent! He went over all of the details and was incredibly polite. You cannot go wrong with Staton!

The technicians were very helpful and explained everything thoroughly.. thank you for the fast service

Ja’Ron was a very good technician. He was open, honest, professional and knowledgeable. We would hire Ja’Ron and WL Staton again.

After using several other well known companies, i decided to try one more and i am so glad i did. Staton listened to what i wanted and instead of forcing me to spend $$$$, they helped me find a plan that would fit my immediate need. I will forever use this company from now on. I called them at 1240pm, they were at my house by 2pm and completed the work by 415pm. Thank you!!!!!

TJ did a fantastic job repairing my AC! He is very knowledgeable in his field and explained everything in detail. He also has a wonderful positive attitude! I would highly recommend TJ and Stanton for any AC repairs!

I realized this morning that my kitchen pipes were clogged. I called Staton and they came out within a couple of hours! Joe B. was excellent and very knowledgeable. He worked hard and was able to unclog my pipes. I am very pleased with this company and would highly recommend it!

My wife and I have used W.L. Staton for two times for separate issues and have had excellent service both times. First, we had a leak causing water damage that Stephen and Trey were able to address and fix while keeping me informed every step of the way. Second, our aging HVAC system stopped working and Andrew was quick to come out and diagnose the issue, Vincent then helped make sure we got the best possible solution at a price we could afford, and lastly Rodney & Kurt did a top notch removal & installation of the indoor & outdoor unit while also taking the time to walk me through every new component and change that was made. Thanks for all the continued help!

This was my first experience with Stanton. I was new to town and hopeful I had made a good choice for my A/C repair. They exceeded my expectations and I am so happy I called. Aaron Simon my tech, was great! He kept me informed through the whole process and was in and out in less than 2 hours. Best of all when he left I was in a cool home! I will definitely be using Staton again to keep my system running smoothly!

Joe was one of the best tech’s I have had. five stars over all the other services I recently had. He went above and beyond what was expected. I am glad I chose Staton Heating, Cooling & Plumbing

Quick and efficient. Great service.

Very courteous, quick and very professional service. I was very impressed how quickly both technician went about their work and were very responsive to any and all questions I had. I have no hesitation in recommending them to anyone looking for reliable, honest, and professional HVAC technicians. Thank you for sending Alexander and his coworker to service and troubleshoot my two HVAC systems.

Ja’Ron was amazing, very professional and quickly fixed our A/C issue. Thank you!

Great professional crew and install for my AC and furnace.

We had a sewer pump fail on a Saturday morning. Staton was at the house reviewing by 10Am and left before 2 after having replaced it. Excellent and quick service.

Best service I have ever had!!! Mike and Gabriel came out immediately to check on the hot water heater, and were there the very next day, on time, to install a new one. They were extremely professional, courteous and friendly. They went above and beyond in giving us the best service possible. They treated us like we were family and made sure everything was done perfectly! I will always ask for them if I need service!!! WL Staton is very lucky to have them as employees!! WL Staton is a great company with excellent service! Chelsea in the office was a gem and so very helpful and kind as well! I would highly recommend this company! No need to look elsewhere!! Sincerely, Trish and Alex

Last night I had an upstairs kitchen sink that I couldn't unclog, causing standing water in a basement sink and threatening to overflow if the upstairs kitchen sink was used. This morning I booked online an appointment with Staton. As soon as their office opened, they contacted me and by 9:45 this morning, my problem had been solved! Joe Fanning is an absolute pro! He quickly diagnosed the location of the clog, explained how it would be resolved, and gave a very reasonable price before beginning work. Knowledgeable, proficient, courteous...exactly what you expect from experienced professionals. I will definitely use Staton and hopefully Joe for any future plumbing needs. An excellent company!

Absolutely impressed with the plumbing work Grace did. She went above and beyond, was professional, punctual, and extremely knowledgeable. She walked me through every step, explaining what she was doing n educating me as a homeowner. Had multiple Staton employees at the house today. Now that is what I call customer service!

Great friendly service! Robert was very professional, knowledgeable and comprehensive!

Aaron arrived promptly. He was able to diagnose the issue, provide a quote & perform services immediately. He was polite, professional, and knowledgeable. I would expressly ask for him again should I need further HVAC services.

My second time using Staton and they are very professional and did excellent work for a reasonable price.

Rodney did a great job installing our new HVAC system: he’s very professional and took the time to make sure everything was done right!

Timely responses, phone and arrivals. Provides efficient and effective service. Communicates clearly, describing repairs needed and solutions even… I can understand. Am considering HVAC replacement for above service reasons.

Quick and efficient. Great service.

Tim showed up on time explained everything he was going to do and talked me through it while he was working. All Statons techs and sales people have been courteous and polite.

Great! Definitely will be using WLS for all upcoming plumbing needs.

He was great!! He did a wonderful job and was a good salesman for your services.

Steve was great! Was just a check up as a new member and identified an issue that needed fixing and took care of it right away!! Very professional and courteous!!

A very knowledgeable technician. Polite and courteous and willing to explain everything so I knew what was going to be done. Did an excellent job and left the area clean and tidy. All in all a very good experience and I will recommend W. L. Staton to anyone.

Scott was terrific and found a creative solution to a difficult request. Great job.

Jeff resolved a somewhat urgent issue promptly and efficiently and took time to go over some other issues in this 18 year old home that need addressing. Very appreciative of Jeff going the extra strange mile.

Polite, professional and great to work with!

Tim Chin did the most thorough job checking our HVAC. He is by a true professional. We will request him for all future service.

Grace did an outstanding job repairing the water cartridge in my shower. It was an unusual fit and required more than normal adjustments to get it right. I’m not sure many people would have the patience to push through such a frustrating situation it required much trial and error plus two flights of stairs for the shut off valve. I am extremely grateful for her perseverance, thank you Grace! She is an asset to your team!!

Staton quickly scheduled me in, was able to get to our house quicker than scheduled! Joe was able to quickly diagnose, find the problem and quickly fix the problem! I would highly recommend Staton to anyone and their services!

Joe was so detailed oriented to every part of the job. What a huge difference from the last company we had before Staton. Every time we have an issue the job is handled so much better. I recommend Staton to all of our clients.

They arrived early. Worked very hard and very professionally.They got job done earlier than expected. I'm pleased with their work.

Technician Aaron was polite, knowledgeable, thorough and walked me through what he was doing as he was doing it so I could better understand the system. The pricing was fair and reasonable. Overall highest quality service.

Shawn did a great job installing my sediment filter. He was professional and quick. He took a video of the filter so I will know how to replace the filter.

Brandon was very professional. He installed 2 toilets and a kitchen faucet in a timely manner. He was very helpful, providing advice on how to get longevity on the items installed.

Jeff was personable, knowledgeable and efficient. I felt comfortable and secure with h and his work.

Mister Breig provided us with efficient and excellent service. He explained our options and the scope of the service with clarity. We are greatful for all that was done.

Great service. Plumbing technician was on time and did a professional job. I’ll definitely recommend.

Frank came out from Staton Heating, Cooling, & Plumbing. Frank was efficient, competent and above all was a very nice man. A man who takes the time to explain the problem. Frank, thanks for being here and helping us. Steve Smear

Vince was great. Very thorough, professional and knowledgeable. Fixed our issue!

Quick and professional advice with a smile!

Great service - first time with Staton - Aaron Simon was professional, friendly, knew his stuff, and fixed our heater. All same day - within an hour of my request I got a confirmation call and help arrived in a timely manner. Our 35-years HVAC & Plumbing guy is retiring and we signed up with Staton today! Great work, all!

Brandon has been awesome on both trips to our home! He won our trust with his breadth of knowledge and thoroughness in his explanations of our plumbing issues and how to resolve them. Brandon is patient with all our questions, polite, professional, clean, and even quite funny. I will most certainly request Brandon for all our plumbing needs.

Jarrell was fantastic!

Update 6/25 - Just had summer HVAC maintenance inspection performed by Alex L. and his helper William. They did a fantastic and thorough job. Being toward the end of the day, they could have easily felt rushed, but the exact opposite is true, they took their time making sure everything was done 100% right, and their passion, professionalism and knowledge showed. Not one screw left untightened or reinstalled on the equipment! They left it better or as good as they found it. Very happy with the service received and feel confident we are good to go for the summer now. Call this company. You will not be disappointed. Update 2/25 - We just finished a 4-system dual fuel HP Trane system install in Bethesda, MD with WL Staton. Let me just say this. It is very difficult to find a good HVAC company nowadays, with how many there are and so many opinions; however, your search should end here, and let me explain why. Even if you spend the time diligently researching products and interviewing contractors (good salesmen), at the end of the day it comes down to the quality of the installation when determining how well your system will function and how long it will last. Proper sizing and following through with best practices are key components to a new system's longevity and reliability. This company has apprentices that do top-notch work and could almost do full installations themselves. The lead installers are beyond professional in terms of their quality of work and attention to detail. I have seen it because I have done business with them multiple times, working with several of their employees on various jobs, and they have always come through with top-notch work and have handled any special requests with professionalism. After all, the majority of HVAC system installations are retrofits and are rather custom, especially on older homes. Installing an HVAC system is a LOT of work, and it requires a great level of skill and TIME. I have a great appreciation for this industry and the people who do things right for the benefit of their customers and the equipment. This company's employees use all the right modern tools, equipment and procedures to install your system perfectly from the start, according to manufacturer's instructions. I would like everyone to know that you will not be making a mistake by going with this company at all. Original Review: They did a remarkable job with a Trane dual fuel heat pump installation in Annapolis, MD. Very clean and professional work. System performs flawlessly. You can tell they take pride in doing great work. Derick the salesman was everything you could ask for in a sales rep - humble, good listener, not overselling, just overall a great experience from start to finish. UPDATE 10/24: They recently completed another full installation for my cousin in Potomac, MD. As a commercial HVAC/controls engineer, I know about the importance of top-notch work when it comes to installation, from longevity and reliability standpoints. These guys nail every aspect of it. They installed all equipment strictly "by the books." Very impressed by the workmanship and clear attention to detail with their installation crew and process. All of their employees were so friendly and cordial throughout the process. Not every company knows how to both commission and configure equipment once installed, but these folks do, and they do so very well. They flow nitrogen while brazing (very important, not everyone does), configure all furnace airflow/gas pressure settings to your home's needs, perform load calculations when warranted, and the list goes on. You will not be displeased with their services! The quality speaks for itself. Finding this company has been like finding a gold mine honestly. Hard to come by these days. So glad they service a wide area in MD.

What a great pleasure it was to have two of the nicest service technician's installing Pex valves under our kitchen. Very knowledgeable, well trained, enthusiastic, and above all else they did excellent high quality work. They are a credit to your company. I would recommend them to anybody needing plumbing work. And you can take that to the bank.

Andrew did a great job! He explained things as he went, offered suggestions for future improvements and completed things in a timely manner. I greatly appreciate his professionalism and thorough inspection of my HVAC unit.

Justin, Tito, & Jorge along with Jesse did an excellent job installing my hvac units. Justin & Tito had to overcome a problem which they did with the help from Jorge & Jesse. They worked well as a team lead by Justin. Job well done!! Mike V

Joe arrived on time and was efficient for our emergency problem.

Fantastic service! Saved me from having to wait 5-6 weeks for AC service this summer!

Thanks to Joe Therres from Staton Heating, Cooling & Plumbing! He and his assistant are Neat Freaks and extremely talented plumbers! Not only did they identify the problem quickly, but they repaired the problem quickly and left my home as clean as they found it, in fact they may have cleaned up things that they were not responsible for! Never rushed, very thorough and careful, they did an amazing job in cleaning, repairing and replacing parts on my Gas Water Heater and saved me thousands of dollars by avoiding the replacement of an operating system that still has life in it! Ask for Joe by name and you will not be disappointed!

Outstanding work. Would highly recommend to anyone. Needed all pipes in the home replaced (4 baths and kitchen). The guys completed the job in 3 days at the price I was quoted in the original estimate. Very professional and completed the job without needing to remove too much drywall.

Joe F was super understanding and willing to show and educate me on why something was up with my system. I really appreciated his work ethic ! He was extremely tidy, knowledgeable and most of all personable. Thanks again for the quick same day repair!

Charged my over 80 yr old mom $467 to change filters in RO system, 5 filters, took him about 15 minutes. *** UPDATE -someone reached out and said this was an error and would credit her the overage. I deeply appreciate the human customer service!!!!

Joe was very professional and pleasant. He did a great job and did not try to push extra work on me. I also was very impressed with the company emailing a picture of the technician who would be doing the job.

Great job! Explained everything perfectly, got the job done quickly. Couldn’t be happier.

Expensive but Very professional and effective.

I would give Grace 10 stars if I could. She was very professional and knowledgeable. Incredibly thorough. If I need any plumbing work done I would want Grace to do it.

Jarrell was professional and friendly. He resolved our issue immediately with no complications. We highly recommend Jarrell and Staton plumbing!

Rodney and Kurt were great! Clear information and clean work.

. Very thorough very professional very friendly. And based on the work highly competent.

Stephen and Trey did an amazing job replacing my old toilet with a new pressure assist toilet. Stephen also found an old leak and he was able to fix that as well. I literally called WL Staton at about 1pm today and I have a brand new toilet at 4pm. This is the best plumber I have ever used. Highly recommend!

Aaron and his partner were nothing short of EXCEPTIONAL!! They came in, and not only assessed The situation, but found a way to complete the repair while saving me money at the same time. I would definitely call them again.

Hose bib repair and inside valve repair

The technician was a professional.

Stanton responded with in a hour of reaching out on a Friday of Memorial Day weekend. The technician Stephen was very knowledgeable and able to repair our sewer pipe in just over an hour. Price was reasonable for the emergency service. Will certainly use them again in the future.

Great craftsmanship

Jarrell did a great job!

Matt was extremely skilled and professional. He explained the issues and options at the beginning and throughout the installation of a new kitchen faucet and water filter. I continue to be really happy with WL Staton Plumbing.

Robert and Logan were very professional and polite.Top notch guys highly recommend them.

These guys are great. They are super friendly and knowledgeable. TJ had my mini-split unit up and running again in less than 30 minutes.

We had a leaking line coming from our well. Staton came out the next morning –– on time. I was afraid they'd have to dig up the whole yard but they knew exactly where to dig a small hole and what to do. In passing, my wife mentioned low water pressure. They knew they neighborhood and offered to pull and inspect the well pump (which was on its last leg) and the holding tank (which was fine). We asked them for a check valve in the house and they very logically walked us through the pros/cons and why they don't recommend it. When they left, we had better water pressure than we'd ever had and we couldn't even tell they had been there. Had them out again to service our HVAC and they replaced a failing capacitor. But it was the way they did it that was so cool. He showed me the meter and explained what the capacitor does. The whole time I'm thinking, "These guys really love what they do and they're proud of their work." It's refreshing. We're hard to please and Staton blew us away.

They arrived on time, were professional and polite, and completed the installation in a timely fashion. They also took the time to do a thorough cleanup and walk me through the new unit and its features.

Stephen was great; the service was well done and taken care of quickly and the scope of the work was well explained. Would recommend

Saton showed up to make repairs the same day I called. Their services and materials were top notch, and the technician explained everything beforehand.

Matt was great. He got everything done quickly and well. A real pleasure to deal with.

Fantastic! Very personable and professional. On time with job coming and going. Great experience working with Justin.

Thank you ! Josh and Logan for the great install on my new toilets . Wonderful service and team 👏 Happy customer 😀

Joe was great. He explained everything that was going on, what he was doing and next steps. In addition he was polite and very friendly. My overall experience thus far has been great. Many thanks.

Thanks to Joe Therres from Staton Heating, Cooling & Plumbing! He and his assistant are Neat Freaks and extremely talented plumbers! Not only did they identify the problem quickly, but they repaired the problem quickly and left my home as clean as they found it, in fact they may have cleaned up things that they were not responsible for! Never rushed, very thorough and careful, they did an amazing job in cleaning, repairing and replacing parts on my Gas Water Heater and saved me thousands of dollars by avoiding the replacement of an operating system that still has life in it! Ask for Joe by name and you will not be disappointed!

It was an expensive replacement/installation but in our old home with questionable previous maintenance, I’m happy we had the professional care and attention that was provided. Will work with Staton again.

Jeff resolved a somewhat urgent issue promptly and efficiently and took time to go over some other issues in this 18 year old home that need addressing. Very appreciative of Jeff going the extra strange mile.

Frank is wonderful! He is quick and efficient and takes his time to show and explain everything. I will continue to use Staton for their professionalism, efficiency and timeliness!

Highly recommend STATON. Called first thing in the morning and was able to get a early afternoon appointment. Completed repairs in a timely manner. Steve and Dillon were great. Explained everything and very courteous.

Great customer service and very responsive to schedule needs and questions.

Staton was amazingly prompt in response and very professionally managed. Steve Schulz was clear about everything taking place as they resolved my main house heat pump issue. Following that Rodney Porter replaced a heat pump and air handler on the addition of my house - and that installation experience was flawless. Rodney focused both on doing the job right and making sure the customer was informed on everything they needed to know.

Tj did very good work. I found him to be very knowledgeable and very pleasant, definitely, five stars

Steve was excellent, very customer focused.

Frank did a excellent job. He informed me about the best way to use the disposal. That was greatly appreciated. He gets 5 ⭐️⭐️⭐️⭐️⭐️ from me!

He was about the most professional plumbing specialist I’ve ever had at my house. He was courteous, a terrific listener, interested in a wide variety of things and explain to me every single thing that he was doing. Asked me questions about what I wanted, what my expectations were, and the whole experience was very much a cooperative one. I was included in every bit of it all along the way

Tim arrived on time and completed a detailed inspection of both system. He took pictures of all findings and explained them clearly. All maintenance, repairs and upgrades were promptly addressed and Tim made sure we received all available discounts. Highly recommend.

Frank did a great job!

Staton was EXCELLENT from start to finish. Our technician, Alexander Luz was knowledgeable, efficient, and friendly. Would recommend STATON to everybody 👍🏼👌🏼👏🏼

Friendly and efficient technician. Installed the tank and explained why the old one was leaking.

Excellent customer service! Got a call minutes after my website inquiry and service was scheduled quickly. Matt did a great job and very professional. Even took a few minutes after the job to explain another issue with my water heater. Will definitely call Staton for my next repair!

Excellent service. Very knowledgeable. Fast and efficient service. Will use them again when needed

Contacted W.L Station Plumbing due to a leak the Receptionist/Dispatcher was Amanda, she was very pleasant to talk to while expressing issues! Great interpersonal skills. Joe T was the 2nd tech to come out for the issue, we requested a second opinion from the first leak assessment. Joe was very knowledgeable, respectful, nice and patient while my Wife and I explained things, and I asked a million and one questions! Problems have been resolved. HIGHLY RECOMMEND using this company.

Staton was amazingly prompt in response and very professionally managed. Steve Schulz was clear about everything taking place as they resolved my heat pump issue.

Aaron is a terrific technician who walked us through exactly what needed to occur and made necessary recommendations.

Joe was timely, friendly, and the mechanical repair was performed on our shower mixer as requested. I am holding back the fifth star due to the finishing. The old caulk was not completely removed from the faucet trim, the new caulk was not applied thoroughly, and plumbers putty waste was left in the tub and on the fixture. Otherwise, good experience.

Good experience.

I had an emergency sewer backup. The first company I called told me twice someone would call. After 2 hours no plumber. I called Staton and their plumbers were there in 45 minutes. They were the best, professional, courteous and cleaned everything before they left. They are the plumbers I will call in the future. Thank you Joe and your team. EG

Staton is the absolute best—hands down. We had a wide array of plumbing issues that Matt solved for us. 5 stars for Matt and Staton!

Tony and his helper were very professional and efficient with their time while installing a new unit.

Robert was great to deal with from start to finish while keeping me informed throughout the process of how the install was going. Great quality work done.

Jeff is absolutely fantastic! He’s so knowledgeable and thorough. He provides great advice and wonderful customer service!

Frank Morgan was a delightful technician to work with! He diagnosed my problem and fixed it quickly and efficiently. I will definitely use his services again?

Vince was courteous and explained everything to me. He also helped me change out my water filter.