Reviews

Samuel Aitkins
3 days ago

Phenomenal work! Installed a brand new sink within 10 minutes.
Jayaram Katta
3 days ago

Explained clearly the reasons for kitchen faucet leaking. Gave different options to fix it. Promptly completed the job. Very friendly and professional employee! Thanks for helping us Joe!!
Gisele
5 days ago

Steve Schultz and his assistant, Will, were very thorough with their work and have great communication skills besides being customer oriented and professional explaining each step.
Anthony Ogbans
5 days ago

Knowledgeable and excellent quality
sharon “sharonh” honor
5 days ago

Brandon was exceptional, I am please.
Thomas Gallagher
6 days ago

Everything a customer would want in a Plumbing, Heating and Cooling service. Calling in and requesting service was easy and quick. Called Saturday, and a technician came out by mid-day Sunday. The tech Joe Breig called when he was on his was. He was very nice, explained everything, and answered any questions I had. Staton will be first one my list for any problems I have in the future. Thank You.
Cassie Schoenauer-Larkins
1 week ago

We were needing to get our water heater replaced. Not only was I able to make a same day appointment, but Mike and Gabriel were able to get it all completed today! I couldn’t be more appreciative of them! They both were super friendly and so patient with us (especially having to work with the warranty company) They even removed their shoes before walking through out the house! I cannot recommend them enough!!
Paul Stukus
1 week ago

I’ve found my new go-to plumber. Jarrell’s can-do attitude overcame some unexpected obstacles and got the job done! Spectacular customer service!
Alex Weber
1 week ago

Aaron was our technician and he was extremely helpful and thorough. He’s trust worthy and I genuinely feel like he is looking out for our best interests. Would highly recommend.
Lynn DiSilvestre
1 week ago

Thank you ! Josh and Logan for the great install on my new toilets . Wonderful service and team 👏 Happy customer 😀
Karen Lanham
1 week ago

Joe and Logan were great! They were able to explain everything in a very courteous and professional way and got right to work to get the problem fixed in no time! I was very pleased with the service and will definitely use this company again!
Brian Wexler
1 week ago

Steve is knowledgeable, helpful, and was able to quickly diagnose and fix our AC unit.
Deborah Kidwell
1 week ago

Well it’s never good news to find out you need a new water heater it I’m happy to report that Mike Leedy at Statons did a superior job replacing it. He was professional, yet personable. He and his assistant were careful and kept the area clean and went the extra effort to leave it looking nicer than it had. A couple hours later Jesse came to find out why my air conditioner wasn’t cooling. He replace the capacitor and it was fixed and put in a new register that was easier to adjust. He also reflected the professional, personal attitude that I’ve come to expect from this company. They want their clients to be completely satisfied.
Roxann Morstein
1 week ago

TJ did a fantastic job repairing my AC! He is very knowledgeable in his field and explained everything in detail. He also has a wonderful positive attitude! I would highly recommend TJ and Stanton for any AC repairs!
Shannon Hamm
1 week ago

The gentlemen were excellent! I will recommend your company.
Jennifer Muzik
1 week ago

Thank you, Tony! Great job installing our new HVAC system. Tony is very professional, worked quickly and efficiently.
Amanda Ebley
1 week ago

Always so great!
Steven Spillman
1 week ago

Shawn has done plumbing work at our house three times now. He does excellent work and is always professional. I would recommend Staton to anyone for plumbing or HVAC. Customer service is excellent.
Morgan Cooper
1 week ago

Mr Mina was terrific. Knowledgeable, personable and effecient. I would highly recommend him for your HVAC needs. Also, the communications from Staton was great and the appointment was easy to make. Thank you.
Stephen Schnur
1 week ago

The team at Staton from Derek to Tony and Antonio did a great job installing a mini-split unit for my house. The installation team treated my house as their own and kept me updated throughout the process!
Belinda Butler
1 week ago

Great, prompt service. Friendly and helpful. Would confidently recommend to all my neighbors.
Jake DeSalvo
1 week ago

Great service! Knowledgeable and friendly.
Sharon Ward
2 weeks ago

Mike was extremely competent and professional in the delivery of service. Every aspect working with Staton was excellent from start to finish.
Tim S
2 weeks ago

Prompt. Courteous. Efficient. All around excellence.
Katie Jonas
2 weeks ago

JT is always so kind and helpful! While I don’t like seeing him so often, I really appreciate him!
Danine Phillips
2 weeks ago

Matt showed up and quickly started working on our issue. He was respectful and polite. We were very happy with his work and how quickly he responded to our home. We've had multiple technicians from Staton work in our home over the past few months—including a plumber for a refrigerator issue, an HVAC installation, and a heater replacement—and each experience has been outstanding. Every technician arrived within the time frame promised, and each one was professional, courteous, and highly skilled. One thing that really sets Staton apart is their excellent communication process. Any time we’ve needed a repair, they returned our call within 30 minutes. Shortly after, we received a message with the scheduled time window, a photo of the technician, and even a short background on who would be coming to our home. This added a great level of comfort and trust. When the technicians arrive, they get straight to work and stay focused throughout the day to make sure everything gets done properly. They're not only efficient but also personable, always maintaining a positive attitude and reassuring us that they would take care of the issue. We truly appreciate the level of service and professionalism that Staton provides, and because of that, we’ll continue to choose them for all our HVAC and plumbing needs. Highly recommend!
Blaise & Connie Bekavac
2 weeks ago

James was very professional & detailed in his service visit.
Jenny Westman-Minnig
2 weeks ago

TJ was wonderful, polite, timely and efficient.
Emmanuel Harris
2 weeks ago

Excellent service, Joe is very knowledgeable and explained everything upfront. I'll definitely use Staton again.
Dennis
2 weeks ago

We’re selling our house and the disposal broke on Easter Saturday, and we have 5 prospective buyers coming on Monday. Luke Perren showed up on Easter Sunday to replace it; thirty minutes, in and out! Great service! Luke showed up on time and was truly professional in all aspects of his service. Thank you Staton and thank you Luke for responding as quickly as you did and fixing a major problem Dennis McGee Arnold
Chris Benigno
2 weeks ago

Thanks to Joe Therres from Staton Heating, Cooling & Plumbing! He and his assistant are Neat Freaks and extremely talented plumbers! Not only did they identify the problem quickly, but they repaired the problem quickly and left my home as clean as they found it, in fact they may have cleaned up things that they were not responsible for! Never rushed, very thorough and careful, they did an amazing job in cleaning, repairing and replacing parts on my Gas Water Heater and saved me thousands of dollars by avoiding the replacement of an operating system that still has life in it! Ask for Joe by name and you will not be disappointed!
Julie Gloudemans
2 weeks ago

Excellent work!
Bill Wilson
2 weeks ago

Tony was knowledgeable, friendly and very professional. I have been very satisfied with the quality of the work performed by this company. Keep doing a great job!
K Waisman-Bush
2 weeks ago

Matt McClure was amazing! Knowledgeable kind Thorough and a pleasure to be around! Thank you so very much!
mkafowler
2 weeks ago

Experienced HVAC person came, late on Friday before a holiday: Robert. I called a different person: Vincent who directed my call to the office. The office person called right away and was just as caring and concerned with my problem. EXCELLENT customer service by the Staton Team. I recommend this company.
Lynn DiSilvestre
2 weeks ago

Thank you ! Josh and Logan for the great install on my new toilets . Wonderful service and team 👏 Happy customer 😀
Laura P. Burns
2 weeks ago

Jeff was professional and reassuring with the knowledge he shared and the work he performed. We feel confident that he did his best work.
John Allen
2 weeks ago

Very good professional service. Detail oriented. Everything explained in plain terms when I didn’t understand.
Trevor Baird
2 weeks ago

Super nice. Super knowledgable. Excellent service.
Roxann Morstein
2 weeks ago

Shawn was very knowledgeable and completed the work quickly and accurately. He has a wonderful positive attitude! Very pleased with this company!
Patrice Bernstein
2 weeks ago

I gave 5 stars based on punctuality and professionalism. Matt explained the work required and was happy to answer any questions i had. The work was completed in a timely manner. I am also pleased with the work that was done - I am now able to wash and dry all the clothes that have been piling up.
ChanceLiamBrodie Platt
2 weeks ago

Good attitude and got the job done quickly
Roxann Morstein
2 weeks ago

Shawn was very knowledgeable and completed the work quickly and accurately. He has a wonderful positive attitude! Very pleased with this company!
Gisele
2 weeks ago

Steve Schultz and his assistant, Will, were very thorough with their work and have great communication skills besides being customer oriented and professional explaining each step.
john barlow
2 weeks ago

Excellent repair work to my knowledge. Also very personable and customer service oriented.
Adam Keller
2 weeks ago

Ben and team did a great job On the A/C tune up. Saved me $ long term fixing items that were not right or energy efficient
Kevin Siu
2 weeks ago

Josh was great. Very friendly and very knowledgeable.
Paul Zangardi
2 weeks ago

I couldn't have been more happy with the service. Top notch.
Tor (Tor)
2 weeks ago

Very professional, fast, and efficient.
Larry Teeter
2 weeks ago

Joe and his helper were very friendly and completed the job with excellent results. I would highly recommend them
K Waisman-Bush
3 weeks ago

Matt McClure was amazing! Knowledgeable kind Thorough and a pleasure to be around! Thank you so very much!
Chris Benigno
3 weeks ago

Thanks to Joe Therres from Staton Heating, Cooling & Plumbing! He and his assistant are Neat Freaks and extremely talented plumbers! Not only did they identify the problem quickly, but they repaired the problem quickly and left my home as clean as they found it, in fact they may have cleaned up things that they were not responsible for! Never rushed, very thorough and careful, they did an amazing job in cleaning, repairing and replacing parts on my Gas Water Heater and saved me thousands of dollars by avoiding the replacement of an operating system that still has life in it! Ask for Joe by name and you will not be disappointed!
Peter Nyce III
3 weeks ago

Had a high water bill and Staton came out the very next day and diagnosed a water main failure. Big job but it was done quickly and professionally. Many thanks.
Cindy Carson
3 weeks ago

Arrived on time. Protected my floors. Removed all old equipment and left area clean. Answered all my questions. Wonderful service. Will definitely call again.
Angie Howard
3 weeks ago

Jarrell worked out a complicated piping issue and satisfactorily fixed our plumbing issue. Plus he kept us informed as to what he was doing and is extremely professional and personable.
Melissa Graves
3 weeks ago

The company acted quickly in getting parts and performing the repair. I have signed up for their membership plan and I’m looking forward to a year of support pairing. Crossing my fingers it is worth it!
Lynn DiSilvestre
3 weeks ago

Thank you ! Josh and Logan for the great install on my new toilets . Wonderful service and team 👏 Happy customer 😀
Jackie Hennessey
3 weeks ago

TJ was extremely competent, thorough and professional. He explained the issues and options with photographs, and answered all of my questions. He even brought treats for our dogs! I continue to be impressed with WL Staton Plumbing.
Laurie Long
3 weeks ago

Aaron was friendly, kind,efficient, knowledgeable & helpful. He took into account that I just had surgery & I struggled to walk . He had things set back up both when he left for parts & when he was finished so I was not inconvieanced. He fixed the problem & made it. Easy for me. I greatly appreciate that.
Selassie I. Fox
3 weeks ago

Vince did an excellent job! The plumbing issue has been solved. He gave great advice in investing in copper verses plastic and the price difference. Five stars
Peggy Candore
3 weeks ago

Stephen is professional and a delight to work with. Love this company
Mark Behe
3 weeks ago

I thought Rodney Porter and his crew arrived at their job site ready to rock They paid attention to detail and took the high road for a quality installation while keeping a clean job site. At the end they reviewed the details of the system and explained the safety features of the new system with me and walked me through the steps for the SMART thermostat controller and iPhone app. We look forward to hopefully many years of heating and cooling from our new Bosch system; installation and maintenance by Staton.
Mike Swann
3 weeks ago

I highly recommend Staton Heating, Cooling, and Plumbing! From the initial call with Scott to the excellent work completed by Mike and Gabriel, the entire experience exceeded expectations. If you’re looking for true professionals who deliver top-notch service from start to finish, this is the team to call.
Andrew Phillips
4 weeks ago

Aaron Simon was superb. He was careful and professional, and worked hard to make sure everything went well. And it did.
Thomas Anders
4 weeks ago

My experience with Staton was fantastic. Matt was on time, courteous, and professional. He gave me options of how to fix my water problem within my budget. I will request to have him back if I ever need anymore service. I highly recommend this company. Same day service within your budget is hard to find these days.
Jackie Fritsch
4 weeks ago

Brandon was terrific! He was friendly and very knowledgeable. I really appreciated that he provided me with multiple options on how to address the major issue, and explained each option. Would highly recommend!
Steve Arnold
4 weeks ago

Thorough, detailed, polite. Great job!!
Laura P. Burns
4 weeks ago

Jeff was professional and reassuring with the knowledge he shared and the work he performed. We feel confident that he did his best work.
linda lytle-foster
4 weeks ago

Stanton is very professional and reliable. Our technician Matt did an awesome job and we will ask for him again.
Paul Zangardi
4 weeks ago

I couldn't have been more happy with the service. Top notch.
Vincent Lewis II
4 weeks ago

I have now used Staton for their HVAC and plumbing services. They have replaced the mini-split and furnace in our home. The team is extremely professional and they are up front with you about what is going on with your home. I highly recommend them for all of your plumbing and HVAC needs.
ben jones
4 weeks ago

Jeff at Staton was great! We had problems in Two different bathrooms, and he was prompt and very chill with our loud dogs. Got us squared away and was very professional and straightforward about the problems, and laid out solutions so we could make informed decisions. Highly recommend.
Sandra Gutierrez
4 weeks ago

Cordial, professional and got the job done
Matthew Schwarz
4 weeks ago

Really appreciate the visit today. Polite, quick, and seems high quality.
William Adams
4 weeks ago

TJ did a fantastic job with the maintenance check on our HVAC system. Very knowledgeable and the dogs had a great time with him. WL Staton is the Best.
Tom Phillips
4 weeks ago

Mr. Porter did an outstanding job as lead installer Prompt, professional, courteous and thorough. Great work!
Cindy Hoshall
4 weeks ago

Everyone was very friendly, service as great and Joe was as good as it gets.
Andrew Carlson
1 month ago

On time arrival. Knowledgable service provider. Stephen was great to work with and communicated his process with me at every step.
jim el
1 month ago

Definitely recommend Staton. Very thorough and professional.
Robin Anderson
1 month ago

Professional, polite and very informative
Seth Yaffo
1 month ago

Excellent, friendly service all around.
keith dove
1 month ago

Very professional and knowledgeable. Explains things in a way you understand .
Lynn Parry
1 month ago

Technician Vince was professional, pleasant, and had wonderful manner of presentation. Timely and efficient work well done with thorough cleanup. Very glad I called this company!
T C
1 month ago

After making an appointment, the plumber showed up early, which helped me out a great deal. The task was quickly completed in a timely fashion. A minor problem did arise but was quickly remedied to my satisfaction by the staff
Stephen Criscuoli
1 month ago

Jarrell the technician came out to replace a faulty toilet in my elderly parents home. He was respectful, polite, and explained everything he was going to do before he did it. He made sure my parents were comfortable with the work prior to leaving. And all.this was done in the middle of a power outage. Outstanding work!!
Dave Black
1 month ago

Outstanding in every respect!! A KEEPER.Professional and thorough. I would hire Joe in a minute. CAPT Dave Black USN Ret
Susan Gemmell
1 month ago

Very prompt and courteous
Michael Viens
1 month ago

Frank was great. Found issue and repaired and verified fix was working
Alfredo Cercado jr.
1 month ago

Fast and reliable. Made me comfortable with making the right decisions!
Matthew Schwarz
1 month ago

Really appreciate CJ's work.
Phil Phillips
1 month ago

Very responsive and great to work with. Highly recommend
Danine Phillips
1 month ago

Matt showed up and quickly started working on our issue. He was respectful and polite. We were very happy with his work and how quickly he responded to our home.
Udeme B. Etim
1 month ago

Satisfactory job, well done
Jacki Schreiner
1 month ago

We called on a Sunday afternoon, and our (non-emergency) plumbing issue was resolved the next day. I appreciated the helpful call and text ahead of time to indicate when to expect their arrival, along with a name, photo, and even a little personal tidbit about the technician. Thank you! Will be using Staton in the future!
Harry Washington
1 month ago

Joe Fanning, plumber did an awesome job, first he arrived on time and was professional. He was courteous and did a thorough explanation of the work being done. Secondly when he encountered difficulties he advised the customer and relayed any changes in price. Lastly he cleaned the work area! Definitely was very impressed with Joe Fanning and would utilize Staton’s services again.
William Kessman
1 month ago

Rodney Porter and Daniel did an excellent job with installing my new central air conditioning system. Rodney explained in clear terms what the job involved and answered all my questions. Both technicians were courteous and professional.
Shannon Hamm
1 month ago

The gentlemen were excellent! I will recommend your company.
Valerie Brown
1 month ago

Jeff was excellent! He was very quick and efficient and identified the issue which other plumbers had missed. I will definitely use Staton for any future needs!
Jessica Ripka
1 month ago

So helpful!! TJ was knowledgeable and great about my barking dogs and even showed up early.
Crystal Ashby
1 month ago

✨️Robert and Alan were wonderful. They came out earlier than expected which is always a good thing. Found the problem fixed it. I have a great payment plan and warranty. The next time l see them will be for a new AC unit. I highly recommend them. The customer service was awesome. They answered all of my questions with ease.✨️
Stephen Picarde
1 month ago

Steve Schultz did an excellent job. A real pro. Very thorough and knowledgeable
Denis Murray, Sr
1 month ago

Prompt, knowledgeable and personal service
Matthew Morsberger
1 month ago

Robert was 10/10. Nice guy, explained everything well and was able to replace my leaking P-trap for my kitchen sink quick. I was up and running in about 90 minutes from first arrival including his material run.
D Russell
1 month ago

TJ was great at explaining everything. Efficient and very cost effective. Would definitely request again.
John Thomas
1 month ago

Brandon explaneservice plan to me and gave me options on what he could do to fix the water leak. Brandon was very polite and took time to go over his work with me. Double check his work . Did very good job and was neat and cleaned up when done. Thank you Brandon
Valerie Brown
1 month ago

Very professional and was super helpful.
Ryan Derr
1 month ago

Had Joe come by for a t joint and stub out for a shut off valve. He was quick, friendly, and the work was great. Would recommend and will Definitely be calling Joe Again!
V Walton
1 month ago

Very patient & took the time to answer all my questions. Very satisfied with the 2 technicians that completed the work!!
Chris Rogers
1 month ago

Staton Plumbing provided exemplary service repairing my broken waterline. From the emergency call to final repair they kept me informed through the process. Their expert technician Robert Garner was a credit to the company, keeping me informed throughout the repair and explained every step. A great ambassador and face for Staton. I would highly recommend Staton and plan to use them in the future should I encounter any more surprises from home ownership.
Cameron Menzies
1 month ago

Excellent service!!
Casey and Kate Hudson
1 month ago

Stephen was polite and informative. He was also very accommodating to our schedule!
Marcia Reed
1 month ago

On time Very informative. Resolved the problem quickly and easily
John Haakenson
1 month ago

Joe Breig was excellent. He arrived very quickly after I was notified by Scott. Joe was polite, professional and very accommodating. He fully explained what he planned to do and my options. No pressure tactics. He took steps to repair the issue, cleared and inspected the lines in question. We also discussed future preventative options. The whole matter was concluded in under 2 hours. Excellent service by Joe and the company.
Stephanie Gigliotti
1 month ago

Joe with WL Staton was punctual, clearly communicated his observations and presented options for a solution. This is not my first time using this company and each time my experience surpasses the previous. Would highly recommend! Joe was a pleasure to work with. He was efficient and clean!
Beverly Lewis
1 month ago

Joe was very professional he talk to me when he arrived explained what he was going to do, when he looked or assessed the situation he told me what he had get. And he explained it could take awhile but I didn't think it was as long but when he called he also explained why it took him longer than he had planned. And told me when the job was done because I had to leave and asked him could he lock my when he was done. Personally he was the same person who installed the tank and I was familiar with him so all in all I think he was very professional..👍🏾
Brittany R
1 month ago

TJ did an excellent job during my HVAC tune-up appointment. He was professional, knowledgeable, and took the time to educate me about my system in a way that felt personalized and helpful. I recently moved to the area, so having someone walk me through the details of my system was especially appreciated. His thoroughness and friendly approach made the experience both informative and reassuring. It was also great that I could schedule the appointment online—very convenient. Overall, a very positive experience from start to finish.
bszydlik
1 month ago

Jeff and Staton were great. Both the front office and Jeff worked well to schedule us quickly when our water heater was leaking. Jeff arrived on time, assessed the situation, explained all our options...and helped us select the replacement strategy that worked best. He also ensured adjacent items were in good shape. Would highly recommend Jeff & Staton to anyone!
Ray Sedwick
1 month ago

Jeff is friendly, knowledgeable, and efficient. He has earned my future business for the company.
Lynn DiSilvestre
2 months ago

Thank you ! Josh and Logan for the great install on my new toilets . Wonderful service and team 👏 Happy customer 😀
Steve Smear
2 months ago

Brandon, came out within 30 minutes to stop our leak which was super. He was very polite and explained the process he was going to do. He is an amazing employee you have in Brandon Hemp ! Thanks Steve Smear
Jenny Westman-Minnig
2 months ago

Everyone was wonderful, polite, timely and efficient
Kiyomi Nichols
2 months ago

Very fast and my technician Stephen was very informative and had great customer service!!! I strongly recommend!!!
Jeri-Lynn
2 months ago

Jesse and TJ from Staton were awesome! The whole team at Staton so great! Everything from scheduling to the work being done was excellent! Great to work with and highly recommend!!
mike d
2 months ago

Vince did great and was very kind
Robert Latimer Jr
2 months ago

I highly recommend this business. Our system (heating) went up in November of 2024. We contacted numerous companies for estatements and received those from four companies. Neither of these companies returned our calls due to financial difficulties on our part. But STATON was the only company willing to work with us. STATON was the only company will to go above and beyond to help us get the financing we needed to get a new system installed. The crew consisted of 3 Rodney and 2 assistants They I would were very efficient installing the unit in a difficult area along with the cooling unit outside. Rodney was willing to explain everything that we needed to know about the unit an the new thermostat that was installed. He even took pictures of the unit installed to show what he installed an explained all that was installed an how it would work. The area was cleared of all unnecessary parts and looked better then it was before he even started. If you're looking for a company that actually takes care of thier customer's, I HIGHLY recommend STATON heating 👌.
Robert Kemppainen
2 months ago

Ben, Derick, Justin and Tito were outstanding in all phases of getting our new Heat pump system. They were on time and did everything they said they would do.
RemyCrowan (jpweaverthree)
2 months ago

Joe was great at offering solutions and explaining what he was going to do at each step. I never had to doubt that the work was being done correctly. Staton will be my first call for all our plumbing needs.
Elyse Hurley
2 months ago

Josh was great. He was efficient and very friendly. He fixed my problem and explained everything to me.
RVN Ret Vet
2 months ago

What a great pleasure it was to have two of the nicest service technician's installing Pex valves under our kitchen. Very knowledgeable, well trained, enthusiastic, and above all else they did excellent high quality work. They are a credit to your company. I would recommend them to anybody needing plumbing work. And you can take that to the bank.
John Przylepa
2 months ago

Mike and Gabriel were very efficient , timely and professional. I will use the company for further repairs. 5 stars forgot techs!
Gerrie Leitner
2 months ago

Joe Breig did a great job.He explained everything to us. Very good plumber.
anthony crank
2 months ago

Awesome Tony and crew were professional and thorough in my installation of my furnace and ac unit. I would highly recommend.
J Soderstrom
2 months ago

I was able to receive service the same day for a hose bib replacement. The technician provided different options for the service. Upon selection of the service the repair was performed and I am happy with the workmanship. The technician was polite and professional. I would recommend Staton Plumbing to others
David Flanagan
2 months ago

Staton really is one of the best. Very professional and courteous, and the work expertly done. I know that when I need something repaired correctly, Staton will get it done. We had a small leak with a pipe connected to our water conditioner that very quickly turned into a spraying mess. I put in a request online in the middle of the night and heard back from them a couple hours later. Matt arrived today and got to work, not only fixing the repair so that everything was better than ever, but also putting in a new filter and ultraviolet bulb. Everything worked perfectly.
James Murphy
2 months ago

Josh did an excellent job he was thorough and knowledgeable. He explained everything that he was doing and did a fantastic job cleaning up when he was done.
Jeff Johnson
2 months ago

These guys are the very best !!! I would give 10 stars if I could Also the nicest people ever
Gail Pelton
2 months ago

Jesse did a great job. He was very thorough, explained what was going on, how it should be fixed,and completed everything in one visit.
Chloe Hunter
2 months ago

I had an emergency where a pipe burst suddenly. Joe was excellent and extremely knowledgeable on repairing my plumbing issue as well as trouble shooting other potential areas for issues. Highly recommend!
Ricki Fairley
2 months ago

Always helpful, timely and give thoughtful explanations!
David Peduto
2 months ago

From start to finish, Staton Heating, Cooling & Plumbing were top notch in their customer service, professionalism, and work. From the initial call, to a walkthrough and estimate provided by Vince Sutliff, to the installation itself by Justin Edwards, Tito Romero, Antonio, and Mark, we were very impressed with everyone we met with and very happy with the results. The team has been incredibly knowledgeable and helpful (especially Vince and Justin), and will certainly by our first call should we need their services again. I would highly recommend Staton.
Karen Shelsby
2 months ago

Our plumbing service technician was Stephen Stuart. He provided us with excellent service, in a timely manner and at the price quoted. Would highly recommend.
Michael Zenker
2 months ago

Joe completed the job in a very professional, timely and thorough manner. Thanks again !
Oyebamiji Jacobs
2 months ago

Mr. Luke Perron from Staton did very well. He’s very knowledgeable, dedicated and very respectful. He gave adequate information with detailed explanations to help us make a decision. I will definitely recommend him to everybody that needs his services.
Dan Beigel
2 months ago

Aaron did a fine job for us. He was very thorough in his work and went the extra mile to make sure that he got every interior corner of the air handler that he was cleaning for me. He was also exceptionally courteous and pleasant to be around. I hope we Are lucky enough to have him in our next service call.
Luis Dall
2 months ago

Great experience. Professional, quick and clean.
aaron grimes
2 months ago

Josh and Grace were a great team. They diagnosed and fixed my problem in an afternoon.
Michael Schwartz
2 months ago

He is always very knowledgeable and a great help. I have followed him From other plumbing companies and will continue to do so. That’s how much faith and trust I have in him.
Jane Moseley
2 months ago

Brandon is the best!!
Laura Waide
2 months ago

Fast professional service!
Nancy Malloy
2 months ago

Excellent service on an emergency. Technician was knowledgable and polite. Service was completed in a couple of hours. Recommended company.
Will Apas
2 months ago

Joe Brieg is great! Water heater replacement done in just a few hours. Joe is very knowledgeable, super-competent, and great to work with. Staton also put in a whole new HVAC system for us last fall, and that was a great experience as well. Too bad there are only five stars for top performance! I've give at least ten!
William Museler
2 months ago

Joe was very professional and did a thorough job; explaining the problem and checking twice to be sure it was fixed. Definitely 5 Stars.
Thargay Thupten
2 months ago

Great service, great value .Would highly recommend Staton Heating Cooling & Plumbing to everyone who is looking for honest, Their technician Luke Perron was incredible. Very professional, friendly, & extremely knowledgeable. Will only call on Staton for any future issues.
Josh Offsie
2 months ago

The crew were prompt, professional, did high quality work, and answered all of my questions. They replaced a length of pipe that had pinhole leaks and upgraded our old gas water heater. Staton is not cheap, but they are very reliable and high quality. I saved a ton through their membership program.
Heidy Baez
2 months ago

Jeff was very friendly and professional. He explained the work masterfully, and reviewed it with me to ensure I was pleased with the finished product. He took the time to explain company benefits and products, as well as how to operate the newly installed features of my system. I will definitely work with them again, and I signed up for their annual package to save on calls, services, and receive free yearly inspections.
Phyllis Coleman
2 months ago

Owner/Lead person called to verify the time that technician would be stopping by. Technician, Vince, was prompt, professional and friendly. Work was efficient. Hopefully problem is solved.
Judith Urbanczyk
2 months ago

Have used WL Staton for 19 years. Top quality service. Job done excellently the first time. Punctual and pleasant to deal with.
Griffin Burns
2 months ago

Thanks Joe Breig for the turnkey install of a new water heater on a Sunday with limited notice! Incredibly professional, provided thorough explanations, and was prompt. I would not hesitate to call Joe & WL Staton again for plumbing needs.
Edward Quinn
2 months ago

Aaron did A good job of getting us up and running, and explaining all that he was doing given us a good estimate for the repairs. He was quick and informative giving some good advice on the future of our heating system. He was easy to talk with and appeared to be really knowledgeable and able to answer all of our questions. I’m glad that we had him come out would very much like to use him and his company in the future.
garymichele s
2 months ago

Professional and efficient. Diagnosed the problem and completed the job in quick order.
James Scamurra
2 months ago

Hard-working and did an excellent job very impressed
Jazzer B Dawg
2 months ago

Very knowledgeable in his expertise.
Kimberly Burgess
2 months ago

Great company. Great customer service. Vince Harris did an awesome job. Vince answered all my questions. I would definitely recommend.
Jenny Westman-Minnig
2 months ago

Everyone was wonderful, polite, timely and efficient
alex helfand
2 months ago

Great technician and customer service. Very happy with service and professionalism
Bill Woodcock
2 months ago

Joe was prompt, friendly, and thorough!
Helen Baxt
2 months ago

I had a great experience, twice actually, with Staton. I used them for plumbing services, and most recently they sent Josh Starlings, who was quite personable, knowledgeable, and instantly put me at ease knowing the job was in good hands. I have another upcoming plumbing project for which I will definitely use Staton!
Jordan Gehrke
2 months ago

Jarrell was fantastic, had a difficult problem, figured it out, worked on it all day. Very communicative. Really appreciated him.
David Petrillo
2 months ago

On time, courteous, found problem, no surprises when doing the work quoted.
Lawrence Dye
2 months ago

Shawn did a great job / he was friendly, respectful, and knew what he was doing. I know who I’ll be calling the next plumbing job I have. Thank you!
Jessica Ripka
2 months ago

So helpful!! Arrived the same day I called and had the job done in under an hour. Joe even cleaned up everything before they left which is something I've never seen a plumber even attempt to do.
David Hintz
2 months ago

Fast, friendly and efficient service.
Patrick Cazalet
2 months ago

Great customer support from Jesse.
Jim G
2 months ago

Installed water heater and new hoses for laundry. Punctual, neat, professional, and quick. Very satisfied.
Al Hoover
2 months ago

Brandon, handled my problem , and repair very professionally ,very knowledgeable, and excellent custermer service very polite young man, will definitely recommend him to anyone
Barbara Trotter
2 months ago

A very knowledgeable technician. Polite and courteous and willing to explain everything so I knew what was going to be done. Did an excellent job and left the area clean and tidy. All in all a very good experience and I will recommend W. L. Staton to anyone.
Keith Morris
2 months ago

The responsive and professionalism from Stanton and their technician Joe Fanning was excellent. Problem was thoroughly explained and fixed as were the costs and what would alleviate the issue in the future. Very pleased.
joey henault
2 months ago

Super fast! Good work
Karen Warren
2 months ago

Great job. Friendly, knowledgeable and professional.
Vic Whip
2 months ago

Joe was knowledgeable, friendly, and responsive! Staton had best estimate of 3 or 4 and quick turnaround on installation.
Zachary Russo
2 months ago

Jarrell was great and incredibly pleasant to work with! He quickly diagnosed the issue, came up with a solution and made the repairs.
Claire Serio
2 months ago

One of the Best customer services of any company I have used. My tech, Jarrell was knowledgeable , professional and polite. Job was done efficiently. Would absolutely recommend to anyone in need of plumbing or HVAC services.
Carla Rudolph
2 months ago

Professional, affordable, and great work done! We had Matt do the plumbing part of our kitchen remodel and we’re very pleased with the work.
Ron Noble
2 months ago

Would definitely recommend Staton. Our technician Robert was courteous and professional. They performed several emergency jobs on my house and kept me updated every step of the way.
Douglas Young
2 months ago

Brandon was professional, accommodating, great to work with. High quality work, efficient
joseph ondera
2 months ago

Great service. Got a quote and hot water heater installed within 24 hours. Great customer support and very knowledgeable technician. Highly recommend.
Glen Baquet
2 months ago

Stephen was polite, informative, and efficient.
M Day
2 months ago

Josh arrived promptly after my request for help. He identified my problems and clearly and carefully explained what needed to be done to solve them. He proceeded to do the work quickly, cheerfully and neatly. I have had several plumbing issues recently in a newly purchased house, and all the Staton technicians I have dealt with have been excellent - knowledgeable, practical and pleasant to work with.
Stacey Permenter
2 months ago

Knowledgeable, friendly, and efficient from the first call to the office to the technician who fixed my HVAC unit. Highly recommend Staton.
Michael Wilmhoff
2 months ago

Mike and the guy he was with were very helpful and efficient at getting the work I needed done finished
Hilary Hill
2 months ago

Fast and great service
Alan Westfall
2 months ago

Kevin Turner did a fantastic job. I will ask for him specifically when I have another plumbing issue. Great addition to the team.
Lisa
2 months ago

Fast and friendly service. Thanks Vince!
Howard Schaeffer
3 months ago

Tony and Antonio got after it as soon as they arrived. Answered my questions. Walked me through how things will work. Cleaned up at the end of the day. In short, they were great!
Stephanie Henson
3 months ago

Once again, Staton Plumbing and heating you have sent another caring technician. Plumber Josh Starlings came out to check two major issues. One issue required immediate attention and the other I decided to wait until I had my thorough inspection with Staton. Afterwards, I explained to Josh that I had some concerns about the pipes that were running throughout the home. Josh immediately agreed to check the crawl space to give the pipes a check. While checking it was discovered that there was water running that could not be explained without further investigation. I really appreciate that Josh took his time to listen and check to see where the water was coming from. Josh treated the situation with care. He explained everything that was taking place as well as provided me with photos of the issue. Josh was able to take care of the problem to my satisfaction. A+ to you Josh Starlings for being an A-1 Technician!
Stephanie Henson
3 months ago

My technicians were Keith and Allen. From the moment they entered my home they explained in detail the work that was going to take place. They even provided photos. The price quoted was exactly what I was asked to pay except for the discount that was provided. I was never pressured to purchase additional services. I highly recommend Staton for any of your plumbing needs.
Jackson Baker
3 months ago

James was great! I had a dog complaining the whole time but he never let that slow him down. He presented me with the facts so I could make an informed decision which was greatly appreciated while also learning about the setup in my home. I could not recommend enough!
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