Tankless Water Heater Repair

Stephen did a great job assessing the issue and making the repair.

Staton is top-notch. All of their staff are personable, professional, hardworking and knowledgeable. They go to great lengths to make sure that their customers are completely satisfied. They have done multiple tricky projects for me in my historic home in downtown Annapolis and conceived some extremely innovative solutions to unique and challenging issues. They are intimately familiar with the Annapolis permitting process. One particularly difficult project that involved moving a 120-year-old radiator and trying to retrofit a washer and dryer into my historic home was flawlessly executed for me. I definitely recommend Staton and think very highly of the manager Ryan who has over seen the projects for my home.

Cristian was professional and preformed a check up my the system for HVAC system. Provided pictures and an easily understood explanation of the current condition. Provided a list of options for the services as well from Would recommend their service for a check up.

Cristian was very helpful. He checked the HVAC system and gave us informational options for repair vs replacment.

Noah was very good, made suggestions for alternative options, professional all the way

The Staton people were, knowledgeable, friendly, and courteous. They quickly performed the install, explained how to use the equipment and cleaned up behind themselves.

Andrew was very knowledgeable and found a leak very quickly. Fixed it and on his way in pretty short order:)

What else can I say other than..things never quit working at opportune times. So our water heater has been going down hill for a while. To be fair, it lasted almost 22 years! WL Staton was the only place to call me back in a prompt manner. They are the only one who came out to look and speak to me face to face. And Sam, the tech that showed up, was nothing short of amazing. He walked me through the process, made sure I was comfortable and had answered all of my questions. Were they the least expensive, no. But in my opinion it was worth it. It was not a contractor grade heater and Sam was a pro during every step of the way! Would definitely use them again and request Sam!

Mike Leedy went above and beyond on this service call. Technicians like him will keep customers coming back. Truly a wonderful experience all around.

I’ve had Staton come to my home for both HVAC and plumbing maintenance/repair over the past year. Service has been excellent every time. The technicians let me know what was necessary and what was trivial; I never felt like they were trying to pressure me into anything. Most recently, Jason came out for a plumbing follow-up to replace a hose bib in our finished basement, which required cutting into the drywall. He did a great job covering up the hole in the drywall with an access panel; it looks like it has always been there. I’ll definitely be using Staton for future HVAC and plumbing services.